TomTom Go Mobile App User Manual

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Parking 
 
 
Select this button to find car parks. 
Petrol Station 
 
 
Select this button to find petrol stations. 
Upgrade 
 
 
Select this button when you want to upgrade to unlimited navigation. 
TomTom Services 
 
 
Select this button to see the status of each TomTom Service that your app 
uses. 
Support 
 
 
Select this button to open the Support screen. 
 
Other buttons 
On the map or guidance view, select the Main Menu button to open the Main Menu. 
The following buttons are available in the Main Menu screen, in addition to the navigation buttons: 
 
 
Select this button to upgrade to unlimited navigation. 
 
 
Select this button to open the Settings Menu. 
 
 
Select this button to return to the previous screen.  
						

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Select this button to return to the map view or guidance view. 
 
 
This symbol shows that the TomTom Traffic service is active. 
 
 
This symbol shows that the TomTom Traffic service is not active. 
 
 
This button shows that you will hear voice instructions. Select the button 
to switch off voice instructions. You will no longer hear spoken route 
instructions but you will still hear information such as traffic information 
and warning sounds. 
Tip: You can select the types of instructions you want to hear. Select 
Voices in the Settings Menu and select the instructions you want to 
hear. 
 
 
This button shows that you will not hear voice instructions. Select this 
button to switch on voice instructions. 
 
 
This button shows that the display is using day colours. Select the button 
to reduce the brightness of the screen and display the map in darker 
colours. 
When driving at night or when driving through a dark tunnel, it is easier to 
view the screen and less distracting for the driver if the brightness of the 
screen is dimmed. 
Tip: Your device automatically switches between day and night colours 
depending on the time of day. To switch off this feature, select 
Appearance, then Display in the Settings menu and switch off Switch to 
night colours when dark. 
 
 
This button shows that the display is using night colours. Select the button 
to increase the brightness of the screen and display the map in brighter 
colours. 
 
Volume control 
On the map or guidance view, select the Main Menu button to open the Main Menu. 
Select and slide the volume control to change the volume of voice instructions and warnings. If the 
voice instructions are switched off, the volume control will still change the volume of the warnings. 
Important: The app volume control and the device volume control are linked to each other. 
Changing the app volume also changes the device volume, and changing the device volume also 
changes the app volume. 
 
  
						

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Using gestures 
You use gestures to control your device.  
In this User Manual, you learn how to use gestures to control your GO Mobile app. Below is an 
explanation of each gesture. 
Double tap 
  
Touch one finger on the screen twice in rapid succession. 
Example of when to use this: Zooming in. 
Drag 
  
Put one finger on the screen and move it across the screen. 
Example of when to use this: Scrolling a screen. 
Flick 
  
Flick the tip of a single finger across the screen. 
Example of when to use this: Scrolling a big distance on the screen. 
Press and hold 
  
Put one finger on the screen for more than 0.5 second. 
Example of when to use this: Selecting a location on the map.  
Pinch to zoom 
  
Touch the screen with your thumb and a finger. Move them apart to zoom 
in or move them together to zoom out. 
Example of when to use this: Zooming in and out on the screen. 
Tap or select 
  
Tap a single finger on the screen. 
Example of when to use this: Selecting an item in a menu, or opening an 
item. 
 
Rotating your device 
You can use your device in a landscape or a portrait position. You might find it easier to search for 
something with the device in the portrait position, but drive to your destination with the device in 
the landscape position. 
When you turn your device to a portrait position, some parts of the screen appear in a different 
place. Here are some examples: 
 The route bar stays on the right, but the arrival information panel is shown in a bar across the 
top of the screen.  
						

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 The search results only shows one column. Swipe left or right to show another column. 
You can rotate your device at any time.  
Reordering the Main Menu buttons 
To reorder the buttons in the Main Menu to suit your preference, do the following: 
1. Select the Main Menu button to open the Main Menu.  
 
2. Press and hold the button you want to move for two seconds. 
Tip: Alternatively, select the Edit button in the Main Menu. 
 
The menu button is shown with left and right arrows. 
3. Press the left or right arrow on the menu button to move the button to a new position in the 
menu. 
4. Select and move other buttons to the order you want. 
5. Select Done.  
						

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About TomTom Traffic 
TomTom Traffic is a TomTom service providing real-time traffic information. 
In combination with IQ Routes, TomTom Traffic helps you plan the optimum route to your 
destination taking into account the current local traffic conditions and the weather. 
Your TomTom GO Mobile app regularly receives information about the changing traffic conditions. If 
traffic jams, heavy rain, snow or other incidents are found on your current route, your GO Mobile 
app will offer to replan your route to try and avoid any delays. 
Important: When you approach a faster alternative route, you get a warning in the route bar and 
you can see the alternative route in both the guidance view and the map view. To accept a faster 
route, just steer towards the alternative route as you approach it and your device will select it. 
To get TomTom services on your GO Mobile app, your device must have a mobile data connection.  
Important: If you are outside of the area covered by your mobile data plan, you may be liable for 
extra roaming charges while using TomTom services. 
Note: Some TomTom services might not be available in your current location. 
 
The route bar 
The route bar is shown when you have planned a route. It has an arrival information panel at the 
top, and a bar with symbols underneath. 
Important: To see a wider route bar showing additional route information, change the setting for 
Route Information.  
Note: The distance ahead shown by the route bar depends on the overall length of your route. 
Traffic  
						

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The arrival information panel shows the following information: 
 The estimated time that you will arrive at your destination. 
 The length of time to drive to the destination from your current 
location. 
 A parking button is shown near the destination flag when parking is 
available near your destination. 
Tip: If your destination is in a different time zone, you see a plus 
(+) or a minus (-) sign and the time difference in hours and half 
hours in the arrival information panel. The estimated time of arrival 
is the local time at your destination. 
If you have stops on your route, select this panel to change between 
information about the next stop and your final destination. 
You can choose the information you see on the arrival information panel. 
Traffic status - if your GO Mobile app isnt receiving any traffic 
information, a symbol showing traffic with a cross appears underneath 
the arrival information panel. 
The bar uses symbols to show the following information: 
 The next two stops on your route. 
Tip: To quickly remove a stop, select it in the route bar and use the 
menu. 
 Petrol stations that are directly on your route. 
 TomTom Traffic including heavy rain or snow. 
 TomTom Speed Cameras and Danger Zones. 
 Rest stops directly on your route. 
You can choose the information you see on your route. 
The symbols are in the order that they occur on your route. For traffic 
incidents, the symbol for each incident alternates between showing the 
type of incident and the delay in minutes. Select a symbol to see more 
information about a stop, an incident or a speed camera. If a symbol is 
shown on top of another symbol, selecting the symbols zooms in on the 
route bar to show each symbol separately. You can then select a symbol. 
The total time delay due to traffic jams, weather, and other incidents on 
your route, including information provided by IQ Routes, is shown above 
the symbols. 
For a complete list of incident types, see Traffic incidents. 
The bottom of the route bar represents your current location and shows 
the distance to the next incident on your route. In addition, you can 
choose to see the current time if you switch the setting on. 
Note: To make the route bar more readable some incidents may not be shown. These incidents 
will always be of minor importance and only cause short delays. 
The route bar also shows status messages, for example Finding fastest route or Playing route 
preview.  
Looking at traffic on the map 
Traffic incidents are shown on the map. If several traffic incidents overlap the highest priority 
incident is shown - for example, a road closure is higher priority than road works or a closed lane.  
						

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Tip: Select an incident on the map to see more detailed information. 
 
1. Traffic incident that affects your route in your direction of travel. 
A symbol or number at the start of the incident shows the type of incident or the delay in 
minutes, for example 5 minutes.  
The colour of the incident indicates the speed of traffic relative to the maximum allowed speed 
at that location, with red being the slowest. The stripes on the traffic jam are also animated to 
show the speed of the traffic, where appropriate.  
For a complete list of incident types, see Traffic incidents. 
Tip: You see weather symbols on the map if there is bad weather such as heavy rain or snow.    
2. Traffic incident on your route but in the opposite direction of travel. 
3. Traffic incidents on roads that are not visible at your current zoom level.  
Looking at traffic on your route 
Information about traffic incidents on your route is shown in the route bar on the right-hand side of 
the map. 
The route bar tells you about traffic delays while you are driving, using symbols to show you where 
each traffic incident is located on your route. 
Note: If your GO Mobile app isnt receiving any traffic information, a symbol showing traffic with 
a cross appears underneath the arrival information panel. 
Note: To make the route bar more readable some incidents may not be shown. These incidents 
will always be of minor importance and only cause short delays.  
						

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To get more information about an incident, select an incident in the route bar. The map opens 
zoomed in on the incident and an information panel opens showing detailed information about the 
traffic incident. 
 
The information shown includes: 
 The type of traffic incident - general, accident, road works, lane closure or weather such as 
heavy rain or snow.  
 The severity of the incident - slow traffic, queuing traffic or stationary traffic.  
 The delay time. 
 The length of the incident.  
For a complete list of incident types, see Traffic incidents. 
Select the back button to go back to the guidance view.  
Traffic incidents 
Traffic incidents and weather warnings are shown in the map view and in the route bar. 
Traffic incident symbols: 
 
Stationary traffic 
 
Queuing traffic 
 
Slow traffic 
 
Unknown accident 
 
Unknown incident 
 
Roadworks 
 
Lane closure 
 
Road closure  
						

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Weather symbols: 
 Wind 
 Rain 
 Fog 
 Snow 
 Ice 
 
Approaching a traffic jam warning 
A warning is given as you approach a traffic jam. You are warned in several ways: 
 
 
 
 A warning symbol is shown in the route bar. 
 The route bar zooms in to the start of the traffic jam. 
 Your distance to the start of the traffic jam is shown in the route bar. 
 The colour of the road on the route bar changes to orange or red, 
depending on the severity of the traffic jam. 
 The background colour of the route bar background changes to red if 
you are driving too fast towards the traffic jam. 
 You hear a warning sound. 
To change the way you are warned, select Sounds & Warnings in the Settings menu.  
Advanced Lane Guidance 
Note: Lane guidance is not available for all junctions or in all countries. 
Advanced Lane Guidance helps you prepare for motorway exits and junctions by showing the correct 
driving lane for your planned route.  
						

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As you approach an exit or junction, the lane you need is shown on the screen and in the instruction 
panel. 
 
 
Tip: To close the lane image, select anywhere on the screen. 
To turn lane images off, select the Settings button in the Main Menu, then select Appearance. 
Switch off the Show previews of motorway exits setting.  
Time-dependent speed limits 
Some speed limits change depending on the time of day. For example, you may see the speed limit 
near schools decrease to 40 km/h or 25 mph in the morning between 08.00 - 09.00 and in the 
afternoon between 15.00 - 16.00. Where possible, the speed limit shown in the speed panel changes 
to show these variable speed limits. 
Some speed limits change depending on driving conditions. For example, the speed limit will 
decrease if there is heavy traffic, or the weather conditions are bad. These variable speed limits are 
not shown in the speed panel. The speed shown in the speed panel is the maximum speed limit 
allowed in good driving conditions. 
Important: The speed limit shown in the speed panel is only an indication. You must always obey 
the actual speed limit for the road you are on and the conditions you are driving in.