TiE Onyx 2, 3, 4, 5 Service And Programming Manual

OFF-PREMISE EXTENSION (OPX)
Feature Operation
Step I l
Step  
Step 3 
Step  l
Step  l
Step 6 
Step 1 l
Step 2 
Step 3 l
Step 1 
Step 2 l
Step 3 l
Step  l
Step 5 
Step  l
Step 2 
Step 3 l
PERSONAL GREETING
To record a Personal Greeting:
       recorded. the new greeting replaces the one.
Lift handset.
Listen for:
Dial 
Listen for:
Dial 68.
Dial tone
Dial tone stops
Dial Personal Greeting option:The options 
 All Calls
 Intercom Calls
A voice message asks you to start recording.
Start recording when  hear...

OFF-PREMISE EXTENSION (OPS)
Feature Operation
(Cont’d)
Step  l
Step  l
Step  
Step 3 l
Step  l
Step  l
Step 6 
Step  
Step  l
Step 1 l
Step  l
 
To use Silent  to listen to the conversation received  another
estension:
Lift handset.Listen for:Dial tone
 number of extension you  to monitor.Listen for: tone
Dial 6.
To cancel Silent 
Hang up.
SPEED DIAL
To store a Speed Dial Number:
Lift handset.Listen for:Dial tone
Dial Listen for: Dial tone stops
Dial the Speed Dial bin number.Personal Speed Dial bins are...

 EXTENSION 
Feature Operation
Step 1 
Step  l
Step 3 l
Step  
Step  l
Step 1 l
Step  
Step 3 l
Step  l
Step  l
Step 1 
Step  
Step 3 l
Step  
Step  l
Step  l
Step  
 1 
SPLIT
To Split between 
 active  and a call on Hold:
Hookflash to put current call on Hold.
Listen for:Dial 
Dial  2 to   call.Listen for:Conversation with  caller
Hookflash.Listen for:Dial tone
Press 
Listen for:Dial tone stops
Dial 7.
YOU answer the call on Hold. Your previous call now goes on Hold instead.
Repeat steps 3 
  to continue...

OFF-PREMISE EXTENSION 
Feature Operation
Step 1 l
Step  l
Step 2 
Step 3 
Step  
To answer a transferred call ringing  phone:Listen for:Trunk 
Lift handset.Listen   ith caller
  OF 
To use  Class of  to place an outside call:
Lift handset.Listen for: Dial Tone
Press  twice.Listen for:Dial  
Dial Walking Class of Service code.Listen for:Second dial tone
Dial code for outside call.You   able IO dial:
A trunk  number (See Direct Trunk Access)
A trunk  code  WI Trunk group access   9 or  (See Line Rotaries)...

OPERATOR ASSISTANCE (OPA)
Description
Operator Assistance (OPA) automatically answers calls on designated trunks
and provides dialing options to callers. With OPA, callers can dial extensions
and hunt groups directly, without human intervention. OPA saves system
users call processing time and provides immediate call answering to outside
callers. Operator Assistance provides:
 Caller Dialing Options
 Direct dialing to any extension, ring group or  hunt group
 Single-digit access to selected extensions,...

OPERATOR ASSISTANCE 
Description
(Cont’d)
In addition. OPA requires  detection (i.e.. DTMF receivers) for
incoming calls. Under certain conditions. Operator Assistance may “contend”
for a receiver 
 other devices (such as  The svstem assigns receivers
. 
on a first come-first served basis. There are two  receivers on the
 PCB. There are two additional receivers on the Main Link Unit
(MLU) PCB, if installed. To. minimize contention. the system may require the
installation of both of these 
Programming
l...

OPERATOR ASSISTANCE (OP.4)
Programming
Related Features
Feature Operation
Step 1 
Step  P
Step 3 l
Step  P
Step 5 l
Step 6 P
QT- System Timers. OP.4 Overflow Ring Control  Indicate the number of
rings (3-15) before operator 
 to the OPA occurs. This pertains 
to operator overflow calls.
 Extensions. ED- Trunk Control, Ring Control  For operator overflow,
designate the ringing options for each trunk. Also, designate ring for 
out calls.
E- Extensions, ED- Trunk Control, Access Control  For operator...

OPERATOR ASSISTANCE 
Step  l
Step  l
Step 3 
Step  l
Step  l
Step 6 
Step 1 l
Step  l
Step 3 
Step  
Step  l
Step 1 l
Step  
To record an OP.4 message   are an attendant or  Supervisor):
Lift handset.
Press Look for: On
Listen for:Dial 
Press Listen for:Dial lone 
Dial 68.
Dial OPA message number (02-07).Message  is the error  A caller dialing an incorrect code hears message Make sure you program this message.
Message 
 is the  overflow message. Refer to Automatic Call
Distribution. Message  is the “All...

PAGING
Description .
With Paging. extension users 
 broadcast announcements to other
 extensions and external Paging amplifiers. Page allows a user to
locate another employee or make an announcement without calling each
extension 
There are three types of Paging:
 Internal Page
 External Page
 Auto-Page  and  systems only)
Internal Page
Internal Page allows extension users to broadcast announcements into seven
internal Page Zones and All Call (all zone) Page. When a user makes a Page
announcement. the...

PAGING
Description
(Cont’d)
Programming
l
l
l
l
l
l
l
Conditions
a. The External Paging equipment connected to the unused trunk port must be 
compatible  the   specifications:
Output Impedance ,600 Ohms
Maximum Input 
  (1.09 V AC)
b. A power failure cancels an 
 Auto-Page announcement.
Default 
All extensions broadcast and receive All Call Paging announcements. Also,
an extension user can Page into an): zone.
Required 
For Internal and  Call Paging
CP- Inhibit Access to Page Zone 3 
  Allow/inhibit...