TiE Onyx 2, 3, 4, 5 Service And Programming Manual

PRIVACY GROUPS
Feature Operation
Step 1 
Step  l
Step  l
Step  l
Issue 1-O .To 
join a conversation  a member of   Group:Look for:Line key On (red)
If the group member just  the call.  must wait  seconds  joining it.
Lift handset.
Press line kev.
Look   On (red green) On  red 
Listen for:Join  in progress
To prevent a member of your  Group from interrupting your call:This  members of   from joininp your call.
Establish call on line Look for:Line  On (red)  Fast Flash (green)
Listen for:   ith caller...

 LINE
Description
A Private Line is a trunk  for a single or group of  for placing
and 
 calls. A user  a Private Line knows  important call;
are for them. Additionally. the user has their own trunk for placing calls that
is not available to others in the 
Programming
l
l
Related Features
There are three types of  Lines:
 Incoming  The  has a Private Line only for incoming calls.
The user cannot place a call on the Private Line.
Outgoing only  The  has a Private Line only for outgoing calls.
The Private...

PRIVATE LINE
Related Features
(Cont’d)
Feature Operation
Step  
Step 2 l
Step  
Step 2 
Step 3 
Call ParkingAn extension must have access to a Private Line to be able to pick it up from a ParkOrbit.
Extension HuntingPrivate Lines do not initiate hunting unless transferred.
Group RingPrivate Lines can activate Group Ring. if programmed.
HoldA Private Line placed on Hold and forgotten recalls the extension that placed it on
Hold. If still not picked up. it also recalls those extensions that share it (if...

PROGRAMMABLE KEYS
Description
Programming
Related Features
1-182 FEATURESEach 
 has programmable keys. Programmable keys simplify 
calls. answering calls and using certain features. The   has 
programmable keys. The IO-button  has four programmable keys.
The system administrator can customize the function of the programmable
keys from the programming terminal. The chart below shows the
programmable 
 functions and their corresponding features.
Feature
 Speed Dial . . . . Speed Dial
Feature . . . . . . ....

PROGRAMMABLE KEYS
Feature Operation
Using Your Programmable 
When you press a key (l-24).
you activate the feature
assigned to the key.
When you press INTERCOM,
keys 1-15 change to
  .
ar
vou press
Speed Dial keys
 
Refer to the individual features for the specifics.
Issue 1-OFEATURESl-183 

RELEASE KEY
Description 
The last button on the DSS Console is the RLS (Release) key. The 
user or attendant can  this  to disconnect a call. instead of hanging up
the handset. The Release 
 is a convenience if the user is in the handset
mode and wants to immediately place another call.
If the  is in the headset mode (and is not an attendant). the HF key
functions as the Release key. While in the headset mode, attendants must use
the RLS key to hang up calls.
Conditions
None
Default Configuration
Key 80...

  AND EXTENSIONS  SERVICE
Description
Programming
l
Related Features
Feature Operation
Step 1 
Step  l
Step 3 
Step 
Step 5 
Issue 1-OThe attendant can remove problem rrunks and extensions from service. The
trunk or extension must be idle. This helps the attendant ensure maximum
system performance.
For example. the attendant can busy-out a noisy trunk or
problem extension until service personnel can repair the problem. The trunk
or extension then appears 
 to all callers. Following repair, the system...

REMOVING TRUNKS AND  FROM SERVICE
Feature Operation
(Cont’d)
Step 1 
Step  l
Step  
Step  l
Step  l
To return a trunk or estension to  (from  attendant’s
extension):
Lift handset.
Press Look for: On
Listen for:Dial tone
Press 
Listen for:Dial tone 
Dial trunk or extension number.
Use the trunk  numbers (e.g..  not the trunk number (e.g., 801).
Hang up.
Look for: Line  Off. if appearing on  phone
ORDSS Console key Off, if appearing on your console
l-186 FEATURES Issue 1-O 

REVERSE VOICE OVER (ONYX IV)
Description
Programming
Related FeaturesWhile on a handset call. 
 Voice Over lets a busy kevset user make a
private Intercom call to an idle co-uorker. The busy user 
  a
specially programmed Reverse Voice 
  to make a private call to a
specified co-worker. The initial caller cannot hear the Reverse Voice Over
conversation. The 
 Intercom call continues as long as the user holds
down the Reverse Voice Over key. The initial call can be an outside call or
an Intercom call....

REVERSE VOICE OVER (ONYX 
Feature Operation
Step 1 
To place a Reverse Over call:You must be on a handset call.
Press  Reverse Voice Over key.(Modular) -- Reverse Voice Over key On (red), Fast Flash (green)
(Non-modular) -- Reverse Voice Over key On (red)
Listen for:Two beeps, then begin speaking
If the extension you call doesn’t have Handsfree, they must lift the handset to
respond.
 FEATURES Issue 1-O