Telrad Digital Digital Telephone Sets, Analog Telephone Sets, Single Line Telephones In DIGITAL Systems User Guide

							58 Digital and analog telephone sets and SLT
•Follow me -- You can choose to have calls forwarded to 
either your first or second pre-pro
grammed follow-me 
number (which must be activated). If you have two fol-
low-me numbers, you can choose the ‘Both’ option, 
whereby calls are forwarded to your second number in 
the event that your first follow-me is deactivated.
•
Internal forward -- Select an internal extension number 
where calls will be forwarded on either a screened or 
unscreened basis.
To program the no answer/busy call handling method 
for all calls
1. From the AUTOMATED ATTENDANT Menu, select [3];
you are transferred to the OPERATION Menu:
2. Choose the desired call handlin
g method. 
• If you dial [2] -- Record, or [3] -- Unscreened transfer, 
your selection is saved, and you are returned to the 
AUTOMATED ATTENDANT Menu.
• If you dial [1] -- Default -- you are prompted to select 
a Default option.
Dial [1] for the BUSY/NO ANSWER menu with a 
camp-on option. 
Dial [2] for the BUSY/NO ANSWER menu without a 
camp-on option.
Dial [3] for re
gular tenant programming.
After makin
g your selection, you are returned to the 
AUTOMATED ATTENDANT Menu.
To select the Default optionDial [1]
To select the Record optionDial [2]
To select the Unscreened Transfer optionDial [3]
To select the Follow-me optionDial [4]
To select the Internal Forward optionDial [5] 
						

							Digital and analog telephone sets and SLT 59
• If you dial [4] -- Follow-me, you are prompted to 
select a Follow-me option.
Dial [1] to direct calls to your first follow-me number.
Dial [2] to direct calls to your second follow-me num-
ber. 
Dial [3] to select the ‘Both’ option, as described 
above.
After makin
g your selection, you are returned to the
AUTOMATED ATTENDANT Menu.
• If you dial [5] -- Internal Forward, you are prompted 
to enter an internal extension number. You are then 
asked to select either [1], to have calls forwarded on 
a screened basis, or [2], to have them forwarded on 
an unscreened basis. After makin
g a selection, you 
are returned to AUTOMATED ATTENDANT Menu.
D. Program the no answer and busy call handling 
method for specific types of calls
You may decide you would prefer certain incomin
g calls 
arrivin
g at particular times of day or night to be handled in a 
different manner to that pro
grammed in Part C, above. 
You can distin
guish between calls that receive a ‘busy’ or 
‘no answer’ response, and between those calls arrivin
g via 
the Auto attendant (includin
g Dial by Name and Single digit 
dialed calls), and those arrivin
g directly via the DIGITAL 
system.
Followin
g are the six categories of calls for which you can 
pro
gram different call handling options:
•
Auto attendant Day no answer -- you can decide how 
unanswered calls that arrived via the Auto attendant 
durin
g (system) daytime hours should be handled.
•
Auto attendant Night no answer -- you can decide how 
unanswered calls that arrived via the Auto attendant 
durin
g (system) nighttime hours should be handled. 
						

							60 Digital and analog telephone sets and SLT
•Auto attendant Day busy -- you can decide how calls 
that arrived via the Auto attendant durin
g (system) day-
time hours and received a busy si
gnal, should be han-
dled.
•
Auto attendant Night busy -- you can decide how calls 
that arrived via the Auto attendant durin
g nighttime 
hours and received a busy si
gnal, should be handled.
•
System Forward no answer -- you can decide how 
unanswered calls that arrived via the DIGITAL system 
should be handled.
•
System Forward Busy -- you can decide how calls that 
arrived via the DIGITAL system and received a busy 
si
gnal, should be handled.
To program the no answer and busy call handling 
method for specific types of calls
1. From the AUTOMATED ATTENDANT Menu, select [4];
you are transferred to the FORWARD Menu:
2. Choose the cate
gory of call that you wish to program;
you are transferred to the OPERATION Menu.
3. Proceed to select a call handlin
g method, as in step 2 of 
Part C, above;
you are returned to the FORWARD Menu, where you 
can pro
gram further categories if you so desire. (You 
are not required to pro
gram all six categories).
To program Auto attendant Day no answerDial [1]
To program Auto attendant Night no answerDial [2]
To program Auto attendant Day busyDial [3]
To program Auto attendant Night busyDial [4]
To program System Forward no answerDial [5]
To program System Forward busy Dial [6] 
						

							Digital and analog telephone sets and SLT 61
NOTE
The
 Unscreened transfer call handling option is not 
available for the two System Forward cate
gories.
4. When you have finished pro
gramming any or all of the 
call cate
gories, dial [*] to exit the FORWARD Menu.  
						

							62 Digital and analog telephone sets and SLT
IMAGEN AT A GLANCE
To enter your mailbox
At your extension:
1. Enter the IMAGEN access Number;
2. Dial [#] twice;
3. Enter your password (if applicable).
From another extension:
1. Enter the 
IMAGEN Number;
2. Dial 
[#];
3. Enter your Mailbox Number;
4. Enter your password (if applicable).
From outside the system:
1. Dial the IMAGEN telephone number;
2. Dial [#];
3. Enter your Mailbox Number;
4. Enter your password (if applicable).