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Telrad Digital Digital Telephone Sets, Analog Telephone Sets, Single Line Telephones In DIGITAL Systems User Guide
Telrad Digital Digital Telephone Sets, Analog Telephone Sets, Single Line Telephones In DIGITAL Systems User Guide
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28 Digital and analog telephone sets and SLT Select the attribute you want to attach to the message by dialin g the corresponding number; you can attach any or all of the attributes in this fashion. Select [2] from the previous menu to complete the send/ copy procedure. MESSAGE ANNOTATION -- ADDING YOUR OWN COMMENTS You may want to add your own comments to a messa ge that you are copyin g or transferring to someone elses mailbox. When you add comments, the person to whom you pass on the messa ge first hears your comments, and then the messa ge. Once you have added comments to the messa ge, they behave as part of the messa ge. If someone listens to or deletes the messa ge, they also listen to or delete the anno- tation. The rewind and fast forward features, however, function separately for the annotation and the messa ge. You may attach different annotations for a messa ge copied to several different mailboxes, and you can chan ge a mes- sa ge annotation by rerecording it. If you have activated the header option, and you listen to a messa ge that has an annotation attached to it, the header contains the timeta g of the message itself, not of the anno- tation. First you hear the header, then the annotation, then the messa ge. To attach an annotation to a message After makin g your desired selection from the COPY/SEND Menu, you receive the ANNOTATION Menu: To record an annotation messageDial [1] To send or copy the message nowDial [2] To abort this operationDial [3] For further optionsDial [4]
Digital and analog telephone sets and SLT 29 NOTE Just as you can record an annotation for a mes- sa ge to a single mailbox, so you can add an anno- tation to a group message. However, you cannot add more than one annotation to a group mes- sa ge. If you han g up while located in the ANNOTATION Menu, your messa ge nonetheless will be trans- ferred or copied. To abort a ‘send’ or ‘copy’ opera- tion, dial [3] to exit the ANNOTATION Menu, and then [*] to exit the COPY/SEND Menu. 1. Dial [1]. You hear a recorded announcement: Please state your message clearly. Then, dial pound (#). 2. Record your annotation, then dial [#]; you receive the END OF RECORD Menu: 3. Dial [2] or han g up without dialing any button; the messa ge together with your annotation is copied or sent to the appropriate mailbox or mailbox group. To delete an annotation from a message 1. After recordin g the annotation, before saving it, dial [3] in the END OF RECORD Menu. To review your recorded messageDial [1] To confirm and save your message in the systemDial [2] To erase this messageDial [3] To add to the end of this messageDial [4] To erase this message and record a new oneDial [5] To repeat this menuDial [0] To return to the previous menuDial [ *]
30 Digital and analog telephone sets and SLT To change the annotation of a message 1. Dial [5] while listenin g to either the annotation or the messa ge itself; you are transferred to the COPY/SEND Menu. 2. Dial any one of the followin g: •[1] and the mailbox number; •[2] and the mailbox number; •[3] and the group number; •[4] and the group number. The ANNOTATION Menu is now displayed. 3. Dial [1] to record a new annotation, then save the mes- sa ge. Every user to whom you have sent the messa ge will now hear the updated annotation. NOTE If after havin g recorded a new annotation, you do not save it or subsequently delete it, the messa ge will be heard as if no annotation was ever recorded. Additional menu operations The followin g commands are also available when operat- in g the ANNOTATION menu: • Dial [0] to repeat the ANNOTATION Menu options • Dial [ *] to return to the COPY/SEND Menu
Digital and analog telephone sets and SLT 31 INDEXING YOUR MESSAGES IMAGEN offers you the possibility of tagging your old mes- sa ges, and sorting them into indices for future retrieval. This allows you to identify and access a specific messa ge without havin g to first listen to all chronologically preceding messa ges. You can allocate your messa ges to your own Personal index, which can hold up to a maximum of 9 messa ges (each ta gged with an identification number 1 to 9); or to the System Index, which has a capacity of over 120 messa ges (ta gged 10 to 137). To mark a message as indexed After listenin g to a given message, you hear the LISTEN Menu as normal. You decide you would like to allocate the messa ge to an index: 1. From the LISTEN Menu, dial [6]; you receive the MORE LISTEN OPTIONS Menu: To lower volumeDial [1] For normal volumeDial [2] To raise volumeDial [3] To decrease speedDial [4] For normal speedDial [5] To increase speedDial [6] To add an ID Tag to this message Dial [8] To repeat this message with timetag Dial [9] To repeat this menu Dial [0] To exit and return to the previous menuDial [ *]
32 Digital and analog telephone sets and SLT 2. Dial [8]; you hear the followin g message: Enter a message index number between 1 and 9, or dial pound (#) for the system index. 3. Select a number between 1 and 9 -- for example, 7 -- to ta g the message as ‘7’ in your personal index; or Dial [#]; IMAGEN assi gns the message a System index number between 10 and 137, and informs you accordin gly: Message index . You are returned to the LISTEN Menu. If you attempt to assign a message with a personal index identification number that is already in use, you receive the followin g message: This Identification tag is taken. To reassign it to the cur- rent messa ge, dial (#). To select another identification ta g, dial a digit between 1 and 9. To exit, dial [*]. To retrieve an indexed message 1. Enter your mailbox, and from the MAILBOX Menu, select [6]; you receive the MESSAGE TYPE SELECTION Menu: 2. Dial [5]; you hear the followin g announcement: You have private indexed messages in your mailbox . Enter the message identification tag 1 to 9, or dial pound (#) followed by the system assi gned identifi- cation ta g. To listen to your new messagesDial [1] To listen to your old messagesDial [2] To review your future delivery messagesDial [3] To listen to your confirmation messagesDial [4] To listen to your indexed messagesDial [5]
Digital and analog telephone sets and SLT 33 3. Enter the appropriate private index tag or Dial [#] followed by the system index ta g, and dial [#] a gain to confirm. IMAGEN retrieves and plays the messa ge as instructed. You are then transferred to the LISTEN Menu. NOTE If you enter an identification number that does not exist, IMAGEN informs you accordin gly, and plays the messa ge that comes next in numerical order. If, when prompted to enter the identification num- ber, you dial [#] twice in succession, all indexed messa ges will be played successively. To remove a message from an index After retrievin g and listening to the message you wish to remove from the index, you receive the MORE LISTEN OPTIONS Menu: 1. Dial [8]; you hear the followin g announcement: To remove identification tag, dial pound (#). 2. Dial [#]; the index ta g is removed from the message and you are returned to the LISTEN Menu.
34 Digital and analog telephone sets and SLT FORWARDING YOUR MESSAGES TO ANOTHER LOCATION If you know you are going to be away from your desk, you can have any messa ges you receive forwarded to another telephone extension, outside line or pa ger. This is called the Follow Me option. If you have activated the follow-me option, then after a messa ge is left in your mailbox, the follow-me destination telephone rin gs. Upon answering, you hear a recorded announcement that you have a messa ge. Then you enter your password and can listen to your messa ges. You can desi gnate two different follow-me destinations. For example, you can have your messa ges forwarded to one extension durin g the morning, and to a different extension durin g the afternoon. You can also program your mailbox so that after re gular business hours your messages are automatically forwarded to another destination. In order to activate the follow-me option, you must: • pro gram at least one follow-me destination number; • pro gram the start and stop times for each follow-me number; • pro gram the follow-me method -- telephone, pager or PABX/CENTREX C.O. line -- for each number; • activate the follow-me option.
Digital and analog telephone sets and SLT 35 PROGRAMMING FOLLOW-ME NUMBERS Step 1: Enter the follow-me number You can desi gnate one or two follow-me numbers, for dif- ferent times of the day. 1. Dial [4] in the MAILBOX Menu; you receive the MAIL- BOX OPTIONS Menu. 2. Dial [1] to desi gnate the first follow me number, or [2] to desi gnate the second follow me number; you receive the FOLLOW ME Menu: 3. Dial [3]; you are prompted to enter the follow-me number. 4. Enter the follow-me telephone number of up to 32 di gits and dial [#]; you remain in the FOLLOW-ME Menu. NOTE Within the follow-me number, it may be necessary to include a di git for an outside line; your system may require dialin g [ *] for a pause to wait for a dial tone; or some other adjustments may be neces- sary. If you encounter any difficulty in activatin g a follow-me number, consult your system administra- tor. To activate follow me by message typeDial [1] To deactivate follow me by message typeDial [2] To enter the follow me numberDial [3] To set the times for follow me operationDial [4] To select the follow-me methodDial [5]
36 Digital and analog telephone sets and SLT Step 2: Program the follow-me time period You need to pro gram the time period during which you want your messa ges forwarded to the follow- me destina- tion. 1. Dial [4] in the FOLLOW ME Menu; you are prompted to enter the start and stop times. 2. Enter four di gits for the start time -- for example, 1545 for 3:45 PM. 3. Enter four di gits for the stop time -- for example 0000 for midni ght. NOTE Instead of pro gramming your own start and stop times, as above, you can have your follow-me start and stop times automatically correspond to your or ganizations start and end of work hours. In other words, messa ges left at your extension outside of work hours (as pre-pro grammed in the system) will be forwarded to your follow-me destination. To program follow-me in accordance with your organization’s work hours 1. Select [4] from the FOLLOW ME Menu. 2. When you are asked for the start time, dial [#]. 3. When you are asked for the stop time, dial [#] a gain. Step 3: Select the follow me method You can have your messa ges forwarded to either a regular telephone, pa ger or to an extension configured behind a PABX or CENTREX. (See your system administrator for more details about this third option). 1. Dial [5] in the FOLLOW ME Menu. 2. Dial [1] for pa ger, [2] for a regular telephone, or [3] for a PABX/CENTREX C.O. line.
Digital and analog telephone sets and SLT 37 You have now finished programming one of the two fol- low-me numbers. If you wish to pro gram a second num- ber, select [4] from the MAILBOX Menu, and then either [1] or [2] from the MAILBOX OPTIONS Menu, and repeat this process for the second number. Step 4: Activate (or deactivate) the follow-me number Once you have pro grammed at least one follow-me num- ber, you can activate the follow-me option. 1. Dial [1] or [2] in the MAILBOX OPTIONS Menu; you receive the FOLLOW-ME Menu. 2. Dial [1] to activate follow-me by messa ge type. You receive the FOLLOW ME ACTIVATION Menu: 3. Select the desired option by dialin g [1], [2] or [3]. To deactivate the follow-me option, select [2] in step 2, above. ANSWERING A FOLLOW-ME CALL Answering a follow-me call forwarded to a telephone When you have activated follow-me for a telephone exten- sion (re gular or PABX/CENTREX) or external number, and you receive a messa ge, the telephone extension or exter- nal number rin gs, and you hear a recorded announcement: This is a recorded message for . You then hear the followin g options: To activate for all new messagesDial [1] To activate for external and urgent new messages onlyDial [2] To activate for urgent new messages onlyDial [3] If the requested person is presentDial [2] If the requested person is unknownDial [3] If the requested person is not present nowDial [4]