Telrad Digital Digital Telephone Sets, Analog Telephone Sets, Single Line Telephones In DIGITAL Systems User Guide

							18 Digital and analog telephone sets and SLT
3. Dial [5].
4. Repeat steps 2-4, as above;
you are returned to the LISTEN Menu.
LEAVING A MESSAGE FOR A MAILBOX GROUP
Your system administrator can desi
gnate a number of mail-
boxes as belon
ging to the same group, known as a mail-
box group
. Each group is assigned a number, from 10 to 
89. This enables you to record a sin
gle message, and send 
it to all the mailboxes in a 
group with a single operation.
Consult your system administrator to see which, if any, 
groups have been defined, and to determine if your own 
mailbox extension is part of a 
group.
To leave a message for a group of mailboxes
1. Enter your mailbox; 
the MAILBOX Menu is available to you:
* You hear this option only if there are new messages waiting in your
mailbox.
** You hear this option only if there are other messa
ges waiting in your
mailbox.
2. Dial [5] and dial the desired mailbox group number (a 
number from 10 to 89); you hear a messa
ge:
This is mailbox group number __ or. This is . Please state your message clearly, then 
dial 
[#]. Then you hear a tone to start recording. 
To listen to your new messages *Dial [1]
To leave a message for another mailboxDial [2]
To record a personal greetingDial [3]
To set mailbox optionsDial [4]
To record a group messageDial [5]
To listen to your other messages **Dial [6]
To repeat this menuDial [0]
To exit and return to the previous menuDial [
*] 
						

							Digital and analog telephone sets and SLT 19
3. When you finish recording, dial [#]; 
you hear the END OF RECORD Menu:
If you han
g up without dialing any key, your message is 
sent and you exit IMAGEN.
In addition to the system-wide mailbox 
groups, you can 
define your own 
personal distribution group. To send 
a messa
ge to your personal group, dial [0] instead of 
enterin
g a mailbox group number in step 2, above. 
For instructions on definin
g your personal distribution 
group, refer to the section titled Advanced IMAGEN 
Subscriber Features
. 
To review your recorded messageDial [1]
To confirm and save the message in the systemDial [2]
To erase this messageDial [3]
To add to this messageDial [4]
To erase this message and record a new oneDial [5]
To confirm and save this message with optionsDial [6]
To repeat this menuDial [0]
To return to the previous menuDial [
*] 
						

							20 Digital and analog telephone sets and SLT
RECEIVING MESSAGES
LISTENING TO YOUR MESSAGES
If there are any messa
ges waiting for you in your mailbox, 
you receive the followin
g indications:
•the [MSG] button (if applicable) on your telephone 
li
ghts up or an arrowhead appears adjacent to it 
and 
• you receive a broken tone when you lift the handset.
To listen to your messages
1. Dial the [MSG] button (if applicable); 
you hear a recorded announcement tellin
g you how 
many new messa
ges there are in your mailbox and are 
told to enter your password
 
or
Dial the feature access code -- [7] and then the mes-
sa
ge access code -- [6][3].
2. Enter your password; you hear the MAILBOX Menu. 
						

							Digital and analog telephone sets and SLT 21
* You hear this option only if there are new messages waiting in your
mailbox.
** You hear this option only if there are other messa
ges waiting in your
mailbox.
*** You hear this option only if there are deleted messa
ges which may still 
be recovered.
****  You hear this option only if there are future delivery messa
ges waiting 
in your mailbox.
3. To listen to your new messages only, dial [1]; 
you receive the LISTEN Menu (below)
or
Dial [6]; 
you hear the MESSAGE TYPE SELECTION Menu:
and then dial [1], [2], [3], [4] or [5] to hear messa
ges in 
any of the above cate
gories.
To listen to your new messages *Dial [1]
To leave a message for another mailboxDial [2]
To record a personal greetingDial [3]
To set mailbox optionsDial [4]
To record a group messageDial [5]
To listen to your messages **Dial [6]
To undelete messages ***Dial [7]
To review your future delivery messages ****Dial [8]
To repeat this menuDial [0]
To exit and return to the previous menuDial [
*]
To listen to your new messagesDial [1]
To listen to your old messagesDial [2]
To review your future delivery messagesDial [3]
To listen to your confirmation messagesDial [4]
To listen to your indexed messagesDial [5] 
						

							22 Digital and analog telephone sets and SLT
After listening to each message, you hear the LISTEN 
Menu:
(Alternatively, you can ask your system administrator to 
pro
gram your MAILBOX Menu so that you can access 
your messa
ges in a slightly different manner. In such a 
case, you listen to your new messa
ges by selecting [1] 
from the MAILBOX Menu, while old messa
ges can be 
heard by dialin
g [6] and future delivery messages by 
dialin
g [8]. The LISTEN Menu is then played).
If you dial [6] while listenin
g to a message, you receive the 
MORE LISTEN OPTIONS Menu: 
To repeat this messageDial [1]
To save this message and play the next oneDial [2]
To erase this message and play the next oneDial [3]
To reply to this messageDial [4]
To transfer or copy this message to another mailboxDial [5]
For more optionsDial [6]
To rewind the message while listeningDial [7]
To pause the message while listeningDial [8]
To fast forward the message while listeningDial [9]
To repeat this menuDial [0]
To exit and return to the previous menuDial [
*]
To lower volumeDial [1]
For regular volumeDial [2]
To raise volumeDial [3]
To decrease speedDial [2]
For regular speedDial [5]
To increase speedDial [6]
To tag this message as indexedDial [8]
To repeat this message with timetagDial [9]
To repeat this menuDial [0]
To exit and return to the previous menuDial [
*] 
						

							Digital and analog telephone sets and SLT 23
The above menu enables you to change the volume or 
speed of the messa
ge you are listening to, or to repeat it 
with its header. 
If you select [1] -- New Messa
ges, either from the MAIL-
BOX Menu or the MESSAGE TYPE SELECTION Menu, 
you are informed how many of these were ta
gged ‘Urgent’ 
by the sender. ‘Ur
gent’ messages are played first and are 
prefixed by an URGENT!
 announcement. Once a mes-
sa
ge has been heard, its classification changes to OLD, 
and can be reheard by selectin
g [2] from the MESSAGE 
TYPE SELECTION Menu. 
New confirmation messa
ges are also contained in the 
‘New messa
ges’ category. Old confirmation messages can 
be heard by dialin
g [4] in the MESSAGE TYPE SELEC-
TION Menu.
DETERMINING WHO A MESSAGE IS FROM 
AND WHEN YOU RECEIVED IT
Each messa
ge has a header, or timetag, that contains the 
name or extension number of the person who sent the 
messa
ge, and the date and time that the message was 
sent. Messa
ge headers are recorded announcements that 
you hear before each messa
ge, if you activate the header 
option. 
						

							24 Digital and analog telephone sets and SLT
To activate the header option
1. Dial [4] in the MAILBOX Menu; 
you receive the MAILBOX OPTIONS Menu:
2. Dial [4]; 
you receive the ACTIVATE/DEACTIVATE Menu.
3. Dial [1] to activate the option or [2] to deactivate the 
option.
If the header option is deactivated, you can nevertheless 
hear the timeta
g for a particular message.
To listen to the message header
for a particular message
1. After listenin
g to a message, select [6] -- More Options 
-- from the LISTEN Menu;
you receive the MORE LISTEN OPTIONS Menu.
2. Dial [9];
the messa
ge is repeated with its timetag.
RECOVERING A MESSAGE 
THAT YOU HAVE DELETED
If you delete a messa
ge, and then decide you require the 
messa
ge after all, it is possible -- within 15 minutes after 
havin
g listened to a message and deleted it -- to recover it.
To program the first follow meDial [1]
To program the second follow meDial [2]
To program automated attendant service Dial [3]
To hear messages with headerDial [4]
To change passwordDial [5]
To define your personal distribution listDial [6]
To program your mailbox autocopy parametersDial [7]
To set the message monitoring timeDial [8]
To repeat this menuDial [0]
To return to the previous menuDial [
*] 
						

							Digital and analog telephone sets and SLT 25
To recover a deleted message
Enter your mailbox and select [7], the Undelete messa
ges 
option, from the Mailbox Menu; IMAGEN announces how 
many messa
ges have been successfully recovered, and 
you may listen to them by selectin
g the OTHER MES-
SAGES option from the MAILBOX MENU.
NOTE
If the undelete messa
ges option does not appear 
in the MAILBOX Menu, this is because there are 
no deleted messa
ges in your mailbox that are 
capable of bein
g restored.
REPLYING TO A MESSAGE
You can automatically reply to a messa
ge as soon as you 
finish listenin
g to it.
1. From the LISTEN Menu, dial [4]; you hear a recorded 
announcement: <
Mailbox Greeting>. Please state your 
messa
ge clearly and then dial [#]. 
NOTE
If the person who left the messa
ge did so from out-
side the system -- for example, your boss called 
from home to leave you a messa
ge -- you hear a 
recorded announcement: 
This message from an 
outside caller -- Please enter mailbox number
.
(If you do not know the mailbox number, you can-
not reply to the messa
ge. Dial [#], and the system 
continues playin
g your other messages.)
2. State your reply to the messa
ge clearly. While you are 
recordin
g you can add recording time, if necessary, by 
dialin
g [4]. 
						

							26 Digital and analog telephone sets and SLT
3. Dial [#]; you receive the END OF RECORD Menu:
4. Dial [2]; 
the messa
ge is sent and you return to the LISTEN 
Menu.
COPYING OR TRANSFERRING 
A MESSAGE TO ANOTHER MAILBOX
You can copy or transfer a messa
ge someone sent you to 
another mailbox or mailbox 
group. If you copy it, a copy 
remains in your mailbox. If you transfer the messa
ge, it is 
sent to another mailbox or mailbox 
group and erased from 
your mailbox.
To copy or transfer a message
1. Dial [1] or [6] from the MAILBOX Menu and listen to 
your messa
ges.
To review your recorded messageDial [1]
To confirm and save your message in the systemDial [2]
To erase this messageDial [3]
To add to this messageDial [4]
To erase this message and record a new oneDial [5]
To confirm and save your messages with optionsDial [6]
To repeat this menuDial [0]
To exit and return to the previous menuDial [
*] 
						

							Digital and analog telephone sets and SLT 27
2. When you hear a message you want to copy or trans-
fer, dial [5]; you receive the COPY/SEND Menu: 
3. Dial [1] or [2] and the mailbox number or use the Dial-
By-Name feature to copy or transfer the messa
ge to a 
sin
gle mailbox; to copy or transfer messages to a mail-
box 
group, dial [3] or [4].
You now hear the ANNOTATION Menu:
If you want to attach an annotation, see the next sec-
tion, Message Annotation -- Adding your own com-
ments.
4. Dial [2]; IMAGEN informs you that the messa
ge has 
been copied or sent to the appropriate mailbox or mail-
box 
group;
or 
Dial [3] if you want to abort the send/copy procedure;
or
Dial [4] if you want to ta
g your message prior to send-
in
g; you receive the SEND/COPY OPTIONS Menu.
To keep this message and transfer a copy to another mailboxDial [1]
To transfer this message to another mailboxDial [2]
To keep this message and transfer copies to group membersDial [3]
To transfer this message to group membersDial [4]
To repeat this menuDial [0]
To exit and return to the previous menuDial [
*]
To record an annotation messageDial [1]
To send or copy the message nowDial [2]
To abort this operationDial [3]
For further optionsDial [4]
To tag the message as urgentDial [1]
To tag the message as confidentialDial [2]
To tag the message for confirmationDial [3]