Telrad Digital Avanti 3025 Telephone Set User Guide

Avanti 3025 telephone set 75
Copies of all messages forwarded to another mailbox by 
this feature remain in the source mailbox. In addition, mes-
sa
ges copied to the automatic-copy mailbox will NOT be 
on-forwarded to other mailboxes in the event that they are 
unheard by your collea
gue as well.
DEFINING A PERSONAL DISTRIBUTION GROUP
In addition to mailbox 
groups, which are programmed by 
the system administrator, you can also define your own 
personal distribution 
group for sending out common mes-...

76 Avanti 3025 telephone set
To delete Mailboxes from your personal
 distribution group
1. From the MAILBOX OPTIONS Menu, press 
 or [6]
 to 
access the DISTRIBUTION LIST Menu;
you hear the announcement 
The current member num-
ber is 
.
2. Press
 {DELETE} or [3]
 to delete the current member
or
Press 
{NEXT} or [2]
 (repeatedly if necessary) to scroll 
throu
gh the other mailboxes in your group, and dial [3] 
to when you reach a mailbox you wish to delete.
The current member mailbox is deleted and you...

Avanti 3025 telephone set 77
By proceeding through a series of menus, you can specify:
• the conditions under which you want the Auto attendant 
to operate; 
• the types of calls and times at which mailbox forwardin
g 
instructions will apply;
• whether callers should be forwarded internally or exter-
nally, or 
given the option to leave a message.
A. Select a Department Secretary
You can desi
gnate an extension as ‘Department Secre-
tary’, whereby an incomin
g caller who has reached your 
mailbox and...

78 Avanti 3025 telephone set
B. Select the Auto attendant method of operation 
for your mailbox
You can choose one of the followin
g three Auto attendant 
modes for dealin
g with incoming calls:
•
Internal -- The Auto attendant initially transfers all 
incomin
g calls to your internal extension. If there is a 
‘busy’ or ‘no answer’ response, calls are handled 
accordin
g to mailbox forwarding instructions (as 
described below).
•
External -- The Auto attendant initially transfers all 
incomin
g calls to...

Avanti 3025 telephone set 79
C. Program the call handling method for all no answer/
busy calls
You can determine how all incomin
g calls are to be han-
dled if your extension is busy or there is no answer. There 
are several options available:
•
Default -- You can decide to have calls handled accord-
in
g to the tenant programming for your system; or have 
IMAGEN
 play the re
gular BUSY/NO ANSWER menu, 
either with or without offerin
g the caller the option to 
‘camp on’ to your extension.
•
Record --...

80 Avanti 3025 telephone set
To program the no answer/busy call handling method 
for all calls
1. From the AUTOMATED ATTENDANT Menu, select [3]
;
you are transferred to the OPERATION Menu:
2. Choose the desired call handlin
g method. 
• If you press 
{RECORD} or [2]
, or {UNSCRN} or [3]
, 
your selection is saved, and you are returned to the 
AUTOMATED ATTENDANT Menu.
• If you press 
{DEFAULT} or [1]
 -- you are prompted to 
select a 
Default option.
 Press 
{ENABL CAMP} or [1]
 for the BUSY/NO 
ANSWER...

Avanti 3025 telephone set 81
to enter an internal extension number. You are then 
asked to select either 
{SCREENED} or [1]
, to have 
calls forwarded on a screened basis, or 
{UNSCREENED} or [2]
 to have them forwarded on 
an unscreened basis. After makin
g your selection, 
you are returned to the AUTOMATED ATTENDANT 
Menu.
D. Program the no answer and busy call handling 
method for specific types of calls
You may decide you would prefer certain incomin
g calls 
arrivin
g at particular times of day or...

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•System Forward no answer -- you can decide how 
unanswered calls that arrived via the DIGITAL system 
should be handled.
•
System Forward Busy -- you can decide how calls that 
arrived via the DIGITAL system and received a busy 
si
gnal, should be handled.
To program the no answer and busy call handling 
method for specific types of calls
1. From the AUTOMATED ATTENDANT Menu, select [4]
;
you are transferred to the FORWARD Menu:
2. Choose the cate
gory of call that you wish...

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IMAGEN AT A GLANCE
To Enter Your Mailbox
At your extension:
1. Enter the IMAGEN
 access number;
2. Dial [#]
 twice;
3. Enter your password (if applicable).
From another extension:
1. Enter the IMAGEN
 access number;
2. Dial [#]
;
3. Enter your Mailbox Number;
4. Enter your password (if applicable).
From outside the system:
1. Dial the IMAGEN
 telephone number;
2. Dial [#]
;
3. Enter your Mailbox Number;
4. Enter your password (if applicable).
UserGuide.book  Page 83...

84 Avanti 3025 telephone set
3
3
3
RECORD YOUR NAME The following procedures assume you have accessed
your IMAGEN m ailbox:
RECORD YOUR MAILBOX GREETING
RECORD YOUR BUSY GREETING
RECORD YOUR SPECIAL GREETING
RECORD YOUR INTERNAL GREETING
3
1
2
4
53
3
5
5
5
5
-- record your nam e --
-- greeting --
-- greeting --
-- greeting --
-- greeting --#
#
#
#
TO CHANGE YOUR PASSWORD
54#--enterupto12digits.
(If less, finish by pressing ) --1
2
2
5#2
2
2
TO LEAVE A MESSAGE
2-- mailbox number, message --2#...