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System 25 Fax ATTendant System Implementation And Switch Manual
System 25 Fax ATTendant System Implementation And Switch Manual
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![Page 36
Overview and Testing
8.
9.
10.
11.
12.Place
a.
b.
c.
d.
e.
one fax channel in-service for testing:
In the New State field, enter i for in-service (INSERV).
In the
Fax Equipment field, enter ch for channel.
In the Fax Equipment Number field, enter the channel to be tested.
Leave the Change Immediately? field blank and press [
F3 ] (SAVE).
Verify that all fax channels are in the MANOOS state except for the
channel being tested. The channel being tested should be in the
INSERV state.
Dial any of the...](http://img.usermanuals.tech/thumb/575/85601/w64_system-25-fax-attendant-system_d-35.png "Page 36
Overview and Testing
8.
9.
10.
11.
12.Place
a.
b.
c.
d.
e.
one fax channel in-service for testing:
In the New State field, enter i for in-service (INSERV).
In the
Fax Equipment field, enter ch for channel.
In the Fax Equipment Number field, enter the channel to be tested.
Leave the Change Immediately? field blank and press [
F3 ] (SAVE).
Verify that all fax channels are in the MANOOS state except for the
channel being tested. The channel being tested should be in the
INSERV state.
Dial any of the...")
![Page 37
Overview and Testing
13.After the last fax channel has been tested, place all fax channels back in-
service:
a.In the New State field, enter i for INSERV.
b.In the Fax Equipment field, enter ca for card.
c.In the Fax Equipment Number field, enter all.
d.Leave the Change Immediately? field blank and press [ F3 ] (SAVE).
e.Verify that ail fax channels are in the INSERV state.
14.Press [ F6 ] (CANCEL) repeatedly until the AUDIX Voice Power/FAX Attendant
menu appears.
1-25](http://img.usermanuals.tech/thumb/575/85601/w64_system-25-fax-attendant-system_d-36.png "Page 37
Overview and Testing
13.After the last fax channel has been tested, place all fax channels back in-
service:
a.In the New State field, enter i for INSERV.
b.In the Fax Equipment field, enter ca for card.
c.In the Fax Equipment Number field, enter all.
d.Leave the Change Immediately? field blank and press [ F3 ] (SAVE).
e.Verify that ail fax channels are in the INSERV state.
14.Press [ F6 ] (CANCEL) repeatedly until the AUDIX Voice Power/FAX Attendant
menu appears.
1-25")
![Page 38
Overview and Testing
Resetting the Maintenance Mailbox Password
If you assigned a temporary password to the Maintenance Mailbox, you must reset
the password to [
# ] after testing the fax channel extensions. If you did not assign a
temporary password to the Maintenance Mailbox, skip the remainder of this
procedure.
To change the password for the Maintenance Mailbox, follow these steps:
1.At the AUDIX Voice Power/FAX Attendant main menu, move the cursor to
Subscriber Administration and press [ ENTER ¿ ¿...](http://img.usermanuals.tech/thumb/575/85601/w64_system-25-fax-attendant-system_d-37.png "Page 38
Overview and Testing
Resetting the Maintenance Mailbox Password
If you assigned a temporary password to the Maintenance Mailbox, you must reset
the password to [
# ] after testing the fax channel extensions. If you did not assign a
temporary password to the Maintenance Mailbox, skip the remainder of this
procedure.
To change the password for the Maintenance Mailbox, follow these steps:
1.At the AUDIX Voice Power/FAX Attendant main menu, move the cursor to
Subscriber Administration and press [ ENTER ¿ ¿...")
![Page 40
FAX Attendant Initial Implementation
Assigning Services to Channels
To assign services to channels, follow these steps:
1.Log on as maint.
2.At the Integrated Solution Maintenance menu, move the cursor to
Technician Maintenance and Press [ ENTER ¿ ¿ ].
The Technician Maintenance menu appears.
3.At the Technician Maintenance menu, move the cursor to Voice System
Administration and press [ ENTER ¿ ¿ ].
The Voice System Administration menu appears.
Move to an item using arrow keys and hit Enter to select....](http://img.usermanuals.tech/thumb/575/85601/w64_system-25-fax-attendant-system_d-39.png "Page 40
FAX Attendant Initial Implementation
Assigning Services to Channels
To assign services to channels, follow these steps:
1.Log on as maint.
2.At the Integrated Solution Maintenance menu, move the cursor to
Technician Maintenance and Press [ ENTER ¿ ¿ ].
The Technician Maintenance menu appears.
3.At the Technician Maintenance menu, move the cursor to Voice System
Administration and press [ ENTER ¿ ¿ ].
The Voice System Administration menu appears.
Move to an item using arrow keys and hit Enter to select....")
![Page 41
FAX Attendant Initial Implementation
4.At the Voice System Administration menu, move the cursor to
Configuration Management and press [ ENTER ¿ ¿ ].
The Configuration Management menu appears.
Configuration Management
System Control>Voice Equipment
Move to an item using arrow keys and hit Enter to select
HELPPREV-FRMNEXT-FRMCANCELCMD-MENU
FRM-MGMTCHG-KEYS
CHG-KEYS
Screen 2-2. Configuration Management Menu
2-3](http://img.usermanuals.tech/thumb/575/85601/w64_system-25-fax-attendant-system_d-40.png "Page 41
FAX Attendant Initial Implementation
4.At the Voice System Administration menu, move the cursor to
Configuration Management and press [ ENTER ¿ ¿ ].
The Configuration Management menu appears.
Configuration Management
System Control>Voice Equipment
Move to an item using arrow keys and hit Enter to select
HELPPREV-FRMNEXT-FRMCANCELCMD-MENU
FRM-MGMTCHG-KEYS
CHG-KEYS
Screen 2-2. Configuration Management Menu
2-3")
![Page 42
FAX Attendant Initial Implementation
5.At the Configuration Management menu, move the cursor to Voice
Equipment and press [ ENTER ¿ ¿ ].
The Voice Equipment window appears.
Voice Equipment
CHN CD.PT STATESTATE-CHNG-TIMESERVICE NAME PHONEGROUPOPTS TYPE
00.0 foosOct 01 14:48:57–2talk IVP610.1 foosOct 01 14:48:57–2talk IVP620.2 foosOct 01 14:48:57–2talk IVP630.3 foosOct 01 14:48:57–2talk IVP640.4 foosOct 01 14:48:57–2talk IVP650.5 foosOct 01 14:48:57–2talk IVP6
HELPDISP-OPTPREVPAGE
CHGSTAGENEXTPAGE...](http://img.usermanuals.tech/thumb/575/85601/w64_system-25-fax-attendant-system_d-41.png "Page 42
FAX Attendant Initial Implementation
5.At the Configuration Management menu, move the cursor to Voice
Equipment and press [ ENTER ¿ ¿ ].
The Voice Equipment window appears.
Voice Equipment
CHN CD.PT STATESTATE-CHNG-TIMESERVICE NAME PHONEGROUPOPTS TYPE
00.0 foosOct 01 14:48:57–2talk IVP610.1 foosOct 01 14:48:57–2talk IVP620.2 foosOct 01 14:48:57–2talk IVP630.3 foosOct 01 14:48:57–2talk IVP640.4 foosOct 01 14:48:57–2talk IVP650.5 foosOct 01 14:48:57–2talk IVP6
HELPDISP-OPTPREVPAGE
CHGSTAGENEXTPAGE...")
![Page 43
FAX Attendant Initial Implementation
7.Press [ F3 ] (ASSIGN).
The Assign menu appears.
Assign
Channels to Groups
Channel to PBX Extension
>Services to Channels
Voice Equipment
CHN CD.PT STATE
STATE-CHNG-TIMESERVICE NAME PHONEGROUPOPTS TYPE00.0foosOtct 01 14:48:57–2talk IVP610.1foosOct 01 14:48:57–2talk IVP620.2foosOct 01 14:48:57–2talk IVP630.3foosOct 01 14:48:57–2talk IVP640.4foosOct 01 14:48:57–2talk IVP650.5foosOct 01 14:48:57–2talk IVP6
HELPPREV-FRMNEXT-FRMCANCELCMD-MENU
FRM-MGMTCHG-KEYS
CHG-KEYS...](http://img.usermanuals.tech/thumb/575/85601/w64_system-25-fax-attendant-system_d-42.png "Page 43
FAX Attendant Initial Implementation
7.Press [ F3 ] (ASSIGN).
The Assign menu appears.
Assign
Channels to Groups
Channel to PBX Extension
>Services to Channels
Voice Equipment
CHN CD.PT STATE
STATE-CHNG-TIMESERVICE NAME PHONEGROUPOPTS TYPE00.0foosOtct 01 14:48:57–2talk IVP610.1foosOct 01 14:48:57–2talk IVP620.2foosOct 01 14:48:57–2talk IVP630.3foosOct 01 14:48:57–2talk IVP640.4foosOct 01 14:48:57–2talk IVP650.5foosOct 01 14:48:57–2talk IVP6
HELPPREV-FRMNEXT-FRMCANCELCMD-MENU
FRM-MGMTCHG-KEYS
CHG-KEYS...")
![Page 44
FAX Attendant Initial Implementation
8.Move the cursor to Services to Channels and press [ ENTER ¿ ¿ ].
The Assign Service to Voice Channels form appears.
Assign Service to Voice Channels
Service:
Channels:
Assign
Channels to Groups
Channel to PBX Extension
>Services to Channels
HELP
CHOICESSAVEPREV-FRMNEXT-FRMCANCELCMD-MENU
FRM-MGMTCHG-KEYS
CHG-KEYS
Screen 2-5. Assign Servlce to Voice Channels Form
Voice Equipment
CHN CD.PT STATESTATE-CHNG-TIME
SERVICE NAME PHONEGROUPOPTS TYPE00.0foosOct 01...](http://img.usermanuals.tech/thumb/575/85601/w64_system-25-fax-attendant-system_d-43.png "Page 44
FAX Attendant Initial Implementation
8.Move the cursor to Services to Channels and press [ ENTER ¿ ¿ ].
The Assign Service to Voice Channels form appears.
Assign Service to Voice Channels
Service:
Channels:
Assign
Channels to Groups
Channel to PBX Extension
>Services to Channels
HELP
CHOICESSAVEPREV-FRMNEXT-FRMCANCELCMD-MENU
FRM-MGMTCHG-KEYS
CHG-KEYS
Screen 2-5. Assign Servlce to Voice Channels Form
Voice Equipment
CHN CD.PT STATESTATE-CHNG-TIME
SERVICE NAME PHONEGROUPOPTS TYPE00.0foosOct 01...")
![Page 45
FAX Attendant Initial Implementation
10.Press [ F2 ] (CHOICES).
The Service Choices menu appears.
Assign Service to Voice ChannelsAssign
Service:
Channels to Groups
Channels:Service ChoicesChannel to PBX Extension
>Services to Channels
>auto_attend
call_answer
fax_cament
fax_mail
CHN CD.PT STATE
STAfax_respCE NAME PHONEGROUPOPTS TYPE00.0 foosOctvoice_mail2talk IVP610.1 foosOctinfo_service2talk IVP620.2 foosOctmessage_drop2talk IVP630.3 foosOctsendmsg2talk IVP640.4 foosOct2talk IVP650.5 foosOct 01...](http://img.usermanuals.tech/thumb/575/85601/w64_system-25-fax-attendant-system_d-44.png "Page 45
FAX Attendant Initial Implementation
10.Press [ F2 ] (CHOICES).
The Service Choices menu appears.
Assign Service to Voice ChannelsAssign
Service:
Channels to Groups
Channels:Service ChoicesChannel to PBX Extension
>Services to Channels
>auto_attend
call_answer
fax_cament
fax_mail
CHN CD.PT STATE
STAfax_respCE NAME PHONEGROUPOPTS TYPE00.0 foosOctvoice_mail2talk IVP610.1 foosOctinfo_service2talk IVP620.2 foosOctmessage_drop2talk IVP630.3 foosOctsendmsg2talk IVP640.4 foosOct2talk IVP650.5 foosOct 01...")
![Page 46
FAX Attendant Initial Implementation
13.Enter a channel number from 0 to the maximum available, a range of channel
numbers with the starting and ending numbers separated by a dash, or a list
of channel numbers and/or ranges separated by commas.
14.Press [ F3 ] (SAVE).
The information is entered, the Assign Service to Voice Channels form closes,
and a Command Output window appears.
Command Output
Assign Voice Equipment Output:
Assigned service voice_mailto channel 2Assigned service voice_mailto channel 3...](http://img.usermanuals.tech/thumb/575/85601/w64_system-25-fax-attendant-system_d-45.png "Page 46
FAX Attendant Initial Implementation
13.Enter a channel number from 0 to the maximum available, a range of channel
numbers with the starting and ending numbers separated by a dash, or a list
of channel numbers and/or ranges separated by commas.
14.Press [ F3 ] (SAVE).
The information is entered, the Assign Service to Voice Channels form closes,
and a Command Output window appears.
Command Output
Assign Voice Equipment Output:
Assigned service voice_mailto channel 2Assigned service voice_mailto channel 3...")
FAX Attendant Initial Implementation 4.At the Voice System Administration menu, move the cursor to Configuration Management and press [ ENTER ¿ ¿ ]. The Configuration Management menu appears. Configuration Management System Control>Voice Equipment Move to an item using arrow keys and hit Enter to select HELPPREV-FRMNEXT-FRMCANCELCMD-MENU FRM-MGMTCHG-KEYS CHG-KEYS Screen 2-2. Configuration Management Menu 2-3
FAX Attendant Initial Implementation 5.At the Configuration Management menu, move the cursor to Voice Equipment and press [ ENTER ¿ ¿ ]. The Voice Equipment window appears. Voice Equipment CHN CD.PT STATESTATE-CHNG-TIMESERVICE NAME PHONEGROUPOPTS TYPE 00.0 foosOct 01 14:48:57–2talk IVP610.1 foosOct 01 14:48:57–2talk IVP620.2 foosOct 01 14:48:57–2talk IVP630.3 foosOct 01 14:48:57–2talk IVP640.4 foosOct 01 14:48:57–2talk IVP650.5 foosOct 01 14:48:57–2talk IVP6 HELPDISP-OPTPREVPAGE CHGSTAGENEXTPAGE ASSIGNPREV-FRM UNASSIGNNEXT-FRMCANCELPRINTCMD-MENU FRM-MGMTCHG-KEYS CHG-KEYS Screen 2-3. Voice Equipment Window 6. Press [ F8 ] (CHG-KEYS). 2-4
FAX Attendant Initial Implementation 7.Press [ F3 ] (ASSIGN). The Assign menu appears. Assign Channels to Groups Channel to PBX Extension >Services to Channels Voice Equipment CHN CD.PT STATE STATE-CHNG-TIMESERVICE NAME PHONEGROUPOPTS TYPE00.0foosOtct 01 14:48:57–2talk IVP610.1foosOct 01 14:48:57–2talk IVP620.2foosOct 01 14:48:57–2talk IVP630.3foosOct 01 14:48:57–2talk IVP640.4foosOct 01 14:48:57–2talk IVP650.5foosOct 01 14:48:57–2talk IVP6 HELPPREV-FRMNEXT-FRMCANCELCMD-MENU FRM-MGMTCHG-KEYS CHG-KEYS Screen 2-4. Assign Menu 2-5
FAX Attendant Initial Implementation 8.Move the cursor to Services to Channels and press [ ENTER ¿ ¿ ]. The Assign Service to Voice Channels form appears. Assign Service to Voice Channels Service: Channels: Assign Channels to Groups Channel to PBX Extension >Services to Channels HELP CHOICESSAVEPREV-FRMNEXT-FRMCANCELCMD-MENU FRM-MGMTCHG-KEYS CHG-KEYS Screen 2-5. Assign Servlce to Voice Channels Form Voice Equipment CHN CD.PT STATESTATE-CHNG-TIME SERVICE NAME PHONEGROUPOPTS TYPE00.0foosOct 01 14:48:57–2talk IVP610.1foosOct 01 14:48:57–2talk IVP620.2foosOct 01 14:48:57–2talk IVP630.3foosOct 01 14:48:57–2talk IVP640.4foosOct 01 14:48:57–2talk IVP650.5foosOct 01 14:48:57–2talk IVP6 9.Move the cursor to the Service: field. 2-6
FAX Attendant Initial Implementation 10.Press [ F2 ] (CHOICES). The Service Choices menu appears. Assign Service to Voice ChannelsAssign Service: Channels to Groups Channels:Service ChoicesChannel to PBX Extension >Services to Channels >auto_attend call_answer fax_cament fax_mail CHN CD.PT STATE STAfax_respCE NAME PHONEGROUPOPTS TYPE00.0 foosOctvoice_mail2talk IVP610.1 foosOctinfo_service2talk IVP620.2 foosOctmessage_drop2talk IVP630.3 foosOctsendmsg2talk IVP640.4 foosOct2talk IVP650.5 foosOct 01 14:48:572talk IVP6 Screen 2-6. Service Choices Menu 11.Move the cursor to the desired service and press [ ENTER ¿ ¿ ]. The service is filled in. The Service Choices window closes. 12.Move the cursor to the Channels: field. 2-7
FAX Attendant Initial Implementation 13.Enter a channel number from 0 to the maximum available, a range of channel numbers with the starting and ending numbers separated by a dash, or a list of channel numbers and/or ranges separated by commas. 14.Press [ F3 ] (SAVE). The information is entered, the Assign Service to Voice Channels form closes, and a Command Output window appears. Command Output Assign Voice Equipment Output: Assigned service voice_mailto channel 2Assigned service voice_mailto channel 3 Press the CANCEL function key to close this window HELPPREVPAGENEXTPAGE PREV-FRM NEXT-FRMCANCEL CMD-MENU FRM-MGMTCHG-KEYS CHG-KEYS 15. 16. 17. Screen 2-7. Command Output Window Press [ F6 ] (CANCEL) to close the Command Output window and return to the Voice Equipment window. Reopen the Assign Service to voice Channels form by pressing [ F8 ] (CHG- KEYS) and then [ F3 ] (ASSIGN), and repeat Steps 8 through 15 until services have been assigned to voice channels. Press [ F6 ] (CANCEL) as many times as needed to return to the Integrated Solution Maintenance menu. 2-8
FAX Attendant Initial Implementation Changing Service Assignments To change service assignments, use the procedure for Entering Channel Assignments. The new assignments will replace the old assignments. To unassign a channel, press [ F8 ] (CHG-KEYS) and then press the [ F4 ] (UNASSIGN) function key. The Unassign Service From Voice Channel form appears. Enter the channel number(s) to be unassigned, and press [ F3 ] (SAVE). Channels should not be left unassigned. In most cases, an unassigned channel results in loss of system capacity. 2-9
FAX Attendant Initial Implementation Administering Switch Interface Parameters Some specific parameters are necessary to tell FAX Attendant how to communicate with System 25. For convenience, these parameters are collected on FORM B and are explained below. / NOTE: The switch interface parameters are automatically set to correct values for the System 25. This information is for troubleshooting purposes only. Do not change the switch interface parameters unless they have been accidently changed from the values shown. (Different values are used with other communications systems.) Switch Interface Administration Switchhook Flash Duration 600 Wink Disconnect Interval 300 Signaling Type TT Incoming Speech Volume 4000 Outgoing Speech Volume 1000 Dial Tone Training Yes The contents of each field should be: nSwitchhook Flash Duration specifies the on-hook duration in milliseconds that the switch recognizes as a transfer request. The range is 300 to 1550 milliseconds. The correct (and default) is 600 milliseconds. nWink Disconnect Interval specifies the on-hook duration in milliseconds that the switch recognizes as a disconnect request. The range is 300 to 800 milliseconds. The correct (and default) is 300 milliseconds. nSignaling Type specifies whether Touch-Tone (TT) or dial-pulse (DP) signaling is used. The correct (and default) is TT. NOTE: Incoming Speech Volume, Outgoing Speech Volume, and Dial-Tone Training are not administrable. / 2-10
FAX Attendant Initial Implementation Changing Switch Interface Parameters The switch interface parameters should not be changed from the values specified previously. If for some reason someone has changed them, enter the correct values shown above by following these steps: 1.Log on as maint. 2.At the Integrated Solution Maintenance menu, move the cursor to Technician Maintenance and press [ ENTER ¿ ¿ ]. The Technician Maintenance menu appears. 3.At the Technician Maintenance menu, move the cursor to Voice System Administration and press [ ENTER ¿ ¿ ]. The Voice System Administration menu appears. Voice System Administration Application Package Administration Configuration Management Reports >Switch Interfaces System Monitor Move to an item using arrow keys and hit Enter to select HELPPREV-FRMNEXT-FRM CANCELCMD-MENUCHG-KEYSFRM-MGMTCHG-KEYS Screen 2-8. Voice System Administration Menu 2-11
FAX Attendant Initial Implementation 4.At the Voice System Administration menu, move the cursor to Switch Interfaces and press [ ENTER ¿ ¿ ]. The Switch Interface Administration form appears. Switch Interface Administration AT&T System 25 >Switch Hook Flash Duration: 600Wink Disconnect Interval:300 Type of Signaling:TT Incoming Speech Volume:4000 Outgoing Speech Volume:1000 Dial Tone Training: Yes HELPCHOICES SAVEPREV-FRM NEXT-FRMCANCEL PRINT CMD-MENU FRM-MGMTCHG-KEYS CHG-KEYS Screen 2-9. Voice System Administration Menu 5.At the Switch Hook Flash Duration: field, enter the number from FORM B and press [ ENTER ¿ ¿ ]. The cursor moves to the Wink Disconnect Interval: field. 6.Enter the number from FORM B and press [ ENTER ¿ ¿ ]. The cursor moves to the Type of Signaling: field. 7.Press [ F2 ] (CHOICES) to bring up the Choices - Type of Signaling window. 8.Move the cursor to the type of signaling specified on FORM B and press [ ENTER ¿ ¿ ]. / NOTE: Incoming Speech Volume, Outgoing Speech Volume, and Dial-Tone Training are not administrable. 2-12