System 25 Direct Trunk ATTendant Console User Guide

							HFAI
HFU
hold
idle line
preference
inside call
leave word
calling
(Hands-Free Answer on Intercom) feature
that provides automatic answering of
internal calls; name of a multiline telephone
that provides the HFAI feature.
(Hands-Free Unit) equipment that, when
attached to your telephone, allows you to
place and answer calls without lifting the
handset.
feature that temporarily suspends a call.
feature that allows a telephone to
automatically select a preassigned button
when you lift the handset to place a call.
call between two or more System 25
telephones.It is signalled by one long ring.
feature that allows you to notify a person at
a busy or unanswered telephone that you
have called. To use this feature, there must
be a VOICE POWER Voice Message System
connected to your System 25.
message waitingfeature that allows you to turn on and off
the message light on telephones in the
system. (See also attendant message waiting
and personal message waiting.)
night servicefeature that allows you to direct incoming
calls either to a bell or to preassigned
telephones when you leave for the night.
off-hook
on-hooka telephone is off-hook when either the
handset has been removed from its cradle
(releasing the switchhook button or buttons)
or the speaker/speakerphone is turned on.
a telephone is on-hook when the handset is
in its cradle (depressing the switchhook
button or buttons) and the
speaker/speakerphone is turned off.
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							outside call
outside line
paging
park
PDC
call between a System 25 telephone and a
telephone not connected to System 25.
Outside calls are made over Central Office
or other trunks and are signalled by two
short rings.
a line (trunk) to the Central Office or other
system. Outside lines may be accessed by
pressing special buttons or by dialing an
access code.
feature that allows you to access paging
equipment from System 25 telephones.
feature similar to the hold feature, except
that it allows you to answer the parked call
from any telephone.
(Personal Dial Code) extension number that
is assigned to an individual and is normally
associated with the telephone at an
individual’s desk. (See also FPDC.)
.
personal messagefeature that allows you to turn on and off
waiting
pickup
position busy
prime line
preference
program
a light at another person’s telephone to
notify them of a message.
feature that allows you to answer a call
ringing at another telephone.
feature that allows you to have calls that
come to your console (position) sent to the
other attendant. This is available only if
your company has two attendants.
feature that allows a telephone to
automatically select a preassigned button
when you lift the handset to place a call.
ability to store a telephone number, account
code, or extension number so you can
access it by pressing a single button or by
dialing a code.
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							queueing tone
release
repertory dialing
return-busy
button
return-does not
answer button
ringback tone
ringing line
preference
selector console
send all calls
signaling
speaker
five short tones indicating that your callback
request has been confirmed.
feature that separates you from a call that is
being extended and frees you to handle
another call.
feature that allows you to program a
telephone number or account code into an
assignable button and then dial by pressing
that button.
calls that you extend to a busy telephone
(camp-on) and are returned to your console
on the Return-Busy button if they are not
answered within a predetermined interval.
unanswered calls that you extend to an
idle telephone and are returned to your
telephone on the Return-Does not Answer
button.
repeating on/off tone indicating that the
number you dialed is ringing.
feature that allows a telephone to
automatically select the ringing line when
you lift the handset to answer a call.
an adjunct to the DTAC that allows you to
select rather than dial an extension when
you extend a call. Also known as “Direct
Extension Selector Console”.
feature that allows you to send incoming
calls to a covering telephone and/or turn off
the ringer on your telephone.
feature that sends an audible alert to
another phone without calling that
telephone.
feature that allows you to place calls and to
listen, but not speak to another party
without lifting the handset.
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							special ringbackone long tone followed by one short, dull
tonetone indicating that the person you dialed is
busy and has Call Waiting.
speed dialingfeature that allows you to place a call or
enter an account code by dialing “ #” and a
2- or 3-digit code. The 3-digit System
Speed Dialing codes are assigned by the
System Administrator and can be used at all
telephones.Individual telephones can be
assigned 2-digit Personal Speed Dialing
codes, which you can program.
start
switchhook
system access
button
system access
originate only
button
system
administrator
test
transfer
trunk
voice terminalfeature that initiates
desired extension.
button(s) depressed
the telephone is notextending of a call to a
by the handset when
in use.
button that gives you direct access to
System 25 to dial or to access features. It is
labeled with your extension number.
an extra system access button on
which you can place calls, but cannot
receive calls.
person responsible for assigning features
and overseeing System 25 operation. (This
is the person to talk to if questions or
problems arise.)
feature that allows you to test the lights and
ringer on your DTAC and the lights on
.
your Selector Console.
feature that allows you to connect the
person you are talking with to another
person and drop out of the conversation.
a telecommunications channel between two
switching systems. (See also outside line.)
a single-line or multiline telephone.
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							AT&T System 25
QUICK REFERENCE CARD
Direct Trunk Attendant Console
I
FEATURE ACCESS CODES
IIIIFEATUREDESCRIPTION
CODE
Account Code
to enter an Account Code* 0 Code
Call Accountabilityto charge tail to correct extension## Ext.
to request callback for a busy ext./lineRECALL
Callbackto cancel callback, while on that tailDROP
to leave your DGC group
*4Direct Group Calling,
to return to your DGC group*6
to sign in extension** Ext. Ext.
Followingto sign out extension(at another extension)** Ext. O
to sign out all extensions** 0
Forwarding
 to send your calls to another extension  #70 Ext.I
tto send calls to a remote numberI#70 number(from your extension)to cancel forwarding** Ext. Ext.
 to leave a message when calling extension LEAVE WORDLeave Word Callingto leave message when not on that callLEAVE WORD Ext.
to turn on light while ringing extension
 ATT MSG
ATT MSG Ext.to turn on light while not ringing extensionor # 90 Ext.Message Waitingto turn off light while connectedATT MSG
II
ATT MSG Ext. ATT MSGto turn off light while not connected
or # 91 Ext.
to parka call*5
Parkto answer a parked call* 8 Ext. that parked tail
to pick up call ringing in your group*70Pickupto pick up call ringing outside group* 7 Ext.
ProgrammingI to program a button or codeI #4
to send calls to coverage or turn off ringerSEND ALL CALLSSend All Callsto turn off Send All Calls featureSEND ALL CALLS
Speed Dialingto dial a programmed number
(20-39, 100-189)# Code
(See Dial Code list on other side.) 
						

							QUICK REFERENCE CARD
Direct Trunk Attendant Console
SPEED DIALING NUMBERS
SYSTEM SPEED DIALING NUMBERS
TELEPHONE NUMBERCODE
USE
FACILITY ACCESS CODES
CODEUSE
DIALING CODESACCOUNT CODES
DESCRIPTIONCODEUSE
(See Features list on other side.)