System 25 Direct Trunk ATTendant Console User Guide

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Last Number Dialed
You can redial the last number you dialed (up to 16 digits) by
using the 
LAST # DIALED button.
Numbers are stored in 
LAST # DIALEDwhen you use the Speed
Dialing feature or the following buttons:
BRIDGED ACCESS
CONFERENCE
FACILITY
PERS LINE
REP DIAL
SYSTEM ACCESS
TRANSFER
Numbers are not stored in  LAST # DIALED when you use the
Account Code Entry or Call Accountability features or the
following buttons:
n
n
n
nACCT ENTRY
AUTO ICOM
DSS
FLEX DSS
Using Last Number Dialed
1 Listen for dial tone.
2 Press 
LAST # DIALED  .
NOTE: 
If you dialed the last telephone number with any of
the following buttons, you must use the same type of button
to obtain dial tone before you redial:   
BRIDGED ACCESS  ,
SYSTEM ACCESS  ,  FACILITY  ,  or  PERS LINE  .
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							Leave Word Calling
You can use the Leave Word Calling feature only if the VOICE
POWER Voice Message System (VMS) is connected to your
System 25. You may want to use the Leave Word Calling feature
for any of the following reasons:
n The
n The
n You
n Youperson you called is busy
call is unanswered
have requested callback for that extension
have been connected to Coverage for that extension
For instructions on obtaining messages left at your telephone,
see your System Administrator.
Leaving Messages While on a Call
1 Press  LEAVE WORD CALLING  .
2 Listen for confirmation tone, then hang up.
NOTE: If you hear fast busy tone instead of confirmation
tone, either the other telephone does not have VMS assigned
to it, or the extension you dialed is invalid.
Leaving Messages When Not on a Call
1 Listen for dial tone, then press LEAVE WORD CALLING .
2 Dial the extension of the other person.
3 Listen for confirmation tone, then hang up.
NOTE: If you hear fast busy tone instead of confirmation
tone, either the other telephone does not have VMS assigned
to it, or the extension you dialed is invalid.
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							Message Waiting
Message Waiting is available on most multiline telephones, and
is a feature that can be used by anyone in the system. Most
telephones have a light that indicates a waiting message.
You may also have a 
MESSAGEbutton which you can press to
turn the light off after you receive messages. If your telephone
does not have a 
MESSAGEbutton, you must use a feature access
code to turn it off.
To check on the feature associated with the 
MSG WAIT button,
go to the section titled “Personal Message Waiting”.
Turning On Message Lights
1 Listen for dial tone, then press   #    9    0   .q q q
2 Dial the extension number of the other telephone.
3 Listen for confirmation tone, then hang up.
NOTE: If you hear fast busy tone instead of confirmation
tone, either the other telephone has no message waiting light
or the extension you dialed is invalid.
Turning Off Message Lights
1 Listen for dial tone, then press   #    9    1   .q q q
2 Dial the extension number of the other telephone.
3 Listen for confirmation tone, then hang up.
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							Personal Message Waiting
You and another person may have been assigned buttons that
are used to signal each other. If so, a message waiting is
indicated by the light next to 
MSG WAIT. Either the sender or
the receiver can turn this light off.
Sending a Personal Signal
1 Do not lift the handset.
2 If the light next to the button is off, press 
MSG WAIT .
Canceling a Personal Signal
1 Do not lift the handset.
2 If the light next to the button is on, press MSG WAIT .
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							Pickup
Pickup allows you to answer a call that is
telephone.All multiline telephones haveringing at another
this fixed feature.
Picking Up Calls
1 Listen for dial tone, then press * 7 .
2 Dial the extension number of the ringing telephone.
Picking Up Calls in Your Pickup Group
1 Listen for dial tone.
2Press *70.
NOTE: Your System Administrator will notify you if you
have been designated to be in a pickup group. (This is an
assignable feature. )
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							Programming Numbers
You can program numbers into  FLEX DSS buttons, REP DIAL
buttons, and Personal Speed Dialing codes. While only extension
numbers can be programmed into 
FLEX DSS buttons, numbers
and special characters may be programmed into 
REP DIAL
buttons (maximum of 28 characters) and Personal Speed Dialing
codes (maximum of 25 characters).
Special Characters
You may need to use the “*”and the “#” when you program
numbers. The “*”is used as either a 1.5 second pause or as an
actual “*”character. The “#” may be used as an actual “#”
character, at the beginning of end-to-end signaling, or at the
beginning of a Speed Dialing code.
NOTE: These special characters cannot be programmed into
FLEX DSS buttons.
Using *as a Pause
A * by itself will produce a 1.5 second pause. For example,
you may want to program a pause between the outside line
access code and the telephone.
You program: 9*5557023
This means:9 (1.5
Using *as a Character
If you want to use the “*” as
before the “*”.second pause) 555-7023
a character, you must place a “#“
For example, you may want to program the feature access code
“*70” into a 
REP DIAL button.
You program: # *70
This means:*70
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							Programming Numbers (Continued)
Using # as a Character
If you want to use a“ # “ as an actual character, you must place
two “ #”s in the programmed number.
For example, you may want to program a Call Accountability
feature access code ( # # extension), into a 
REP DIAL button.
You program: # # # #275
This means:
# # 275
Using # with Speed Dialing Codes
When you want to have a Speed Dialing code as part of your
programmed number, you should use a single “ # “ for the code.
For example, you may want to program the System Speed
Dialing code“ # 100” into a REP DIAL button.
You program: #100
This means:System Speed Dialing code #100
Using #8 to Start End-to-End Signaling
When you place a“ #8” in a programmed number, you tell the
system to start end-to-end signaling.
For example, you may want to program both a telephone
number (to be dialed first), and an identification code (that
should be transmitted to the far end) into a 
REP DIAL button.
You program:9*5554444** # 812345
This means:9 (1.5 second pause) 5554444
(3 second pause)
(start end-to-end signaling) 12345
Programming Buttons and
Personal Speed Dialing Codes
You can program a maximum of:
n 4 digit extension in a FLEX DSS button
n 25 characters in a Personal Speed Dial code
n 28 characters in a REP DIAL button
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							Programming Numbers (Continued)
Programming or Removing Numbers
Using the Switch
1
2
3
.
4
5
Slide the switch on the left side of the telephone to P and
listen for dial tone.
If you want to remove a number, go to Step 3.
or
Dial the number you want to program.
To indicate on which button this number should be
programmed or removed:
Press 
FLEX DSS or REP DIAL.
or
Press “#” and a Personal Speed Dialing number (20 - 39).
After confirmation tone and dial tone, hang up.
Slide the switch back to the midpoint between “T” and “P”.
NOTE: If the switch is not moved, your phone will ring
every minute to remind you that you are in program mode.
Using a Code
1 Listen for dial tone, then press   #    4   .q q
2 If you want to remove a number, go to Step 3.
or
Dial the number you want to program.
3 To indicate on which button this number should
programmed or removed:
Press  
FLEX DSS   or   REP DIAL  .
or
Press “ #” and a Personal Speed Dialing number
4 After confirmation tone and dial tone, hang up.
be
(20 - 39).
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							Recall
If a System 25 telephone or outgoing line is busy when you
attempt to place a call, you can press 
RECALL and hang up.
When the telephone or outgoing line becomes available, the
system will ring your telephone. For more information about
this feature, see the “Callback” section.
In addition, if your company uses certain Central Office features,
the 
RECALLbutton may be used to access these features.
Check with your System Administrator for a description of
available features, access codes, and procedures.
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							Repertory Dialing (REP DIAL)
You can program telephone numbers, account codes, or feature
access codes into REP DIAL  buttons (a maximum of 28
characters). You can then dial the programmed number by
pressing REP DIAL   .
For instructions on how to program REP DIAL numbers, see the
section for “Programming Numbers”.
Placing Calls
1 Listen for dial tone.
2 Press REP DIAL .
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