System 25 Direct Trunk ATTendant Console User Guide

Send All Callsq
You can use the SEND ALL CALLS  button to send your calls
immediately to coverage.If you do not have coverage, the Send
All Calls feature simply turns off the ringer at your telephone for
most incoming calls.
In either case, the light next to the
 SEND ALL CALLS button flashes until the call is answered, or
until the caller hangs up.
Your System Administrator determines whether or not your
telephone will ring once when a call comes in, to remind you
that this feature is turned on.
Turning...

Signalingq
You can use a button to send an alert to another telephone
without actually calling that telephone.
Signaling Another Telephone
1 Do not lift the handset.
2 Press SIGNAL .
The other telephone receives a short burst of ringing tone.
48 

Speaker
Placing Calls
Your DTAC has a SPEAKER button that allows you to place calls
without lifting the handset, and allows others to listen during
calls.  You cannot speak to the caller unless you lift the handset.
1 Press 
SPEAKER and listen for dial tone.
The light next to this button turns on.
2 Dial the telephone number.
3 If the person answers, lift the handset and talk.
or
If the person does not answer, press SPEAKER again to turn
the speaker off.
Using Speaker While on a Call
If you want another...

Speakerphoneq
If your DTAC has a Hands-Free Unit (HFU), you can use the
SPEAKERPHONE button to listen, speak, place, or answer calls
without lifting the handset.
Placing Calls
1 Press the SPEAKERPHONEbutton and listen for dial tone.
The light next to Speakerphone turns on to indicate that you can listen,
and the light next to Microphone turns on, indicating that you can be
heard on the other end.
2 When the other person answers, begin talking.
NOTE: If you want to temporarily keep the other person
from...

Speakerphone (Continued)
Ending Calls
1 Wait until you have completed your conversation.
2 Press 
SPEAKERPHONE  .
The lights next to the Speakerphone and Microphone buttons go off.
51 

Speed Dialingq
Speed dialing allows you to dial telephone numbers (or enter
account codes) by simply dialing “ #” and a 2- or 3-digit code.
There are two kinds of speed dialing– Personal and System.
Personal Speed Dialing codes are 2-digit numbers that allow you
to program up to twenty personal numbers. These Personal
Speed Dialing codes use the numbers 20 through 39.
System Speed Dialing codes are 3-digit numbers programmed by
your System Administrator, and are used for numbers that are
frequently...

Transferq
You can easily transfer calls to another System 25 telephone.
You can also transfer some calls to outside lines. However, you
should see your System Administrator for more information
about this type of transfer.
When you transfer a call, the original person is temporarily
placed on hold and is not connected to the other person until
you hang up.At that time, the call disappears from your
telephone.
NOTE: If you use  TRANSFERon the DTAC to extend calls,
unanswered and busy calls will not be...

Glossary
account code
entry
alarm
assigned button
assigned feature
attendant
attendant message
waiting
automatic
intercom
busy-to-idle
reminder
call
accountability
callback
feature that allows you to assign account
codes to calls to charge them to specific
customers, clients, or business cases. This
feature can be either optional or mandatory.
feature that warns you of system problems.
button that may be assigned an optional
feature. It may be labeled with something
other than what appears in this...

call waiting
camp-on
cancel
conferencing
confirmation
tone
coverage
DDC
DGC group
DSS
DTAC
feature that identifies itself by a special
ringback tone when you dial the extension
number of someone who is busy.
feature that allows you to extend a call to a
busy terminal and then release yourself
from the call. When the extended-to
telephone becomes free, the call will ring
at it.
feature that
caller when
answer.
feature that
parties on aallows you to return to the
the called party does not
allows you to...

DXS buttons(Direct Extension Selector buttons) smaller
buttons on the selector console that are
used to direct a call to a specific extension
number.
data call (fromfeature that allows you to place a data
your telephone)call from your telephone and then transfer
the call to your data terminal.
dequeueing tonethree short tones indicating that the call you
had queued using the Callback feature, can
now be completed.
exclusion
extend
FPDC
fast busy tone
feature access
code
fixed button
fixed feature...