System 25 Direct Trunk ATTendant Console User Guide

Attendant Features
Attendant Message Waitingq
You can use a Message light to notify someone of a waiting
message.When you call a telephone, the status of the light next
to your  
ATT MSG  button will be the same as the Message light
on the telephone you call.
Turning on Message Waiting Lights
While Ringing the Extension
1 If the light is not on, press ATT MSG
2 Hang up.
Without Ringing the Extension
1 Lift the handset and listen for dial tone.
2 Press ATT MSG .
3 Dial the extension.
4 Listen for...

Attendant Message Waiting (Continued)
When Not Connected to the Extension
1 Lift the handset and listen for dial tone.
2 Press 
ATT MSG .
3 Dial the extension.
4 Listen for confirmation tone, then press 
ATT MSG again.
5 Hang up.
8 

Conference Calls
You can set up a conference to include a combination of
System 25 extensions and outside calls. There may be up to five
conferees; but, no more than two may be on outside lines.
Setting Up Conference Calls
To set up a conference, you can use a SYSTEM ACCESS or
outside line button.
1 Dial the first person and announce the conference call.
2 Press 
CONFERENCEand listen for dial tone.
The light next to the held call blinks intermittently.
3 Dial the next person you want added to the...

Hold
You can hold calls while you attend to other matters and then
pick them up again.After you put a call on hold, you may hang
up the handset without losing the call. To pick up a call you
have placed on hold you must use the same telephone (or one
that shares the same line).
Using Hold
1
2
3
4
5
Press HOLD .
The light next to the button of the held call blinks.
You can handle other matters without disconnecting the line.
To return to the held call, press the button next to the
blinking light.
.
If...

Hold (Continued)
Hold - Answering Another Call
1
2
3
4
Press HOLD .
The light next to the button of the held call blinks.
Press the button next to the blinking light.
Speak with the caller.
To return to the held call, press the button next to the
blinking light.
11 

Incoming Calls
You can use either your DTAC or Selector Console to send calls
to other telephones.Before you send (extend) a call, you can
check to see if the person will accept the call. (This is called an
Announced Call.) While you are talking, the caller is on hold
and cannot hear you.
You can also send calls to other telephones
the call (Unannounced Call). If you send a
System 25 to a busy telephone, the caller is
on hold and a Call Waiting signal is sent towithout announcing
call from outside the...

Night Service
When you leave for the night, the system can be set so that
incoming calls either ring a night bell or are directed to
preassigned telephones.
Activating Night Service
1 Press NIGHT to turn on Night Service.
The light next to this button turns on.
To turn off this feature:
2 Press 
NIGHT to turn this feature off.
The light next to this button goes off.
13 

Pagingq
If your company has a paging system, you can access the system
by using either a button or a code. See your System
Administrator for the Paging access code and for additional
information, if you have zoned paging.
Using the Paging
1 Lift the handset and
System
listen for dial tone.
2 Press 
PAGE or dial the Paging access code.
3 Make the announcement.
4 Hang up.
14 

Park
Parked calls are held calls that can be picked up from any
extension in the system.If a parked call is not picked up within
a preset interval (the usual time is two minutes), it will return to
the console on the button where is was held. Answer it as you
would any incoming call.
You can only park one call at a time from your DTAC, but it can
be any
parked
parked
NOTE:
type of call. On the Selector Console, eight calls can be
simultaneously. (However, only outside calls can be
on the Selector...

Park (Continued)
Parking Calls on the Selector Console
1
2
3
Press the Group Select and DXS buttons for one of the
Selector Console Park codes.For example, if one of the
codes is 801, press Group Select button 800 and then press
DXS button 01.
If the call is for another person, dial or page that person and
identify the code on which the call is parked.
Hang up.
NOTE: If the parked call is not answered within the preset
interval, the call will return to the console on the 
RTN-DA
button.
Picking Up Parked...