Sony Dschx90vb Manual

							product and the smartphone is disconnected.
Data communication between this product and the smartphone may fail due to signal
conditions. Place  this product closer to the smartphone.
[279] Troubleshooting
TroubleshootingWi-Fi
You cannot use One-Touch connection (NFC).
Place  the (N mark) on the smartphone and the (N mark) on the product as close
together as possible.  If there is no response, move  the smartphone a few millimeters or
move  the smartphone away from this product, wait more than  10 seconds,  and then  touch
them together again.
[Airplane  Mode] is set to [On] . Set  [Airplane  Mode] to [Off].
Check whether the NFC function  is activated  on your  smartphone. For details, refer to the
instruction manual of the smartphone.
Do not place any metal  objects other than  a smartphone near  the (N mark).
Do not contact two or more smartphones to this product at the same  time.
If another NFC-based application is running on your  smartphone, terminate that
application.
Switch  to shooting mode  before touching the smartphone to the product. The application
will not activate  if the product is in playback  mode.
[280] Troubleshooting
TroubleshootingComputers
The computer does not recognize this product.
Set   [USB Connection] to [Mass Storage] .
Check that the power of the camera is turned on.
If the battery level is low, insert  a charged battery pack.
Use the micro  USB cable (supplied) to connect  the devices.
Disconnect  the USB cable, and connect  it again  firmly.
Disconnect  all  equipment other than  this product, the keyboard and the mouse  from the
USB terminals of your  computer.
Connect this product directly to your  computer without passing  through a USB hub or
other device.
If you set [USB Power Supply] to [Off] , the computer may be able to recognize this 
						

							product.
[281] TroubleshootingTroubleshootingComputers
You cannot import images.
Connect this product and your  computer correctly making a USB connection.
When you shoot  images with a memory card  formatted by a computer,  you may not be
able to import the images to a computer.  Shoot using a memory card  formatted by this
product.
[282] Troubleshooting
TroubleshootingComputers
The image and sound are interrupted by noise when
viewing a movie on a computer.
You are  playing back the movie directly from the memory card. Import the movie to your
computer using PlayMemories Home and play it back.
[283] Troubleshooting
TroubleshootingComputers
Images exported from a computer cannot be viewed on
this product.
Use PlayMemories Home to copy images that are  stored on a computer onto  a memory
card  inserted into this product and view  them on this product.
[284] Troubleshooting
TroubleshootingMemory cards
Formatted the memory card by mistake.
All the data  on the memory card  is deleted by formatting. You cannot  restore the data. 
						

							[285] TroubleshootingTroubleshootingPrinting
Images are printed with both edges cut off.
Depending on your  printer, the left, right, top, and bottom edges of the image may be cut
off. Especially  when you print  an image shot with [
Aspect Ratio] set to [16:9], the
lateral end of the image may be cut off.
When printing images using your  printer, cancel the trimming or borderless settings  of the
printer. Consult the printer manufacturer as to whether the printer provides these
functions  or not.
When you print  images at a shop,  ask the shop whether they can print  the images without
cutting  off both  edges.
[286] Troubleshooting
TroubleshootingPrinting
You cannot print images with the date.
If you set [Write Date] to [On] , you can print  still  images with the date. Note that you
cannot  delete the date  from the image on the camera.
If you want to print  images with the date, use [Print Setting] under [Specify Printing] .
You can print  images with the date  superimposed if the printer or the software can
recognize Exif information. For compatibility  with Exif information, consult the
manufacturer of the printer or the software.
Using PlayMemories Home,  you can print  images with the date  without recording the
date.
When you print  images at a shop,  images can be printed with the date  if you ask them to
do so.
[287] Troubleshooting
TroubleshootingOthers
The lens gets fogged.
Moisture condensation  has occurred. Turn off the product and leave it for about  an hour
before using it. 
						

							[288] TroubleshootingTroubleshootingOthers
The product stops with the lens portion extended./The
product turns off with the lens portion extended.
Do not attempt to force lens that has stopped moving.
Insert  a charged battery pack, then  turn the product on again.
[289] Troubleshooting
TroubleshootingOthers
The product becomes warm when you use it for a long
time.
This is not a malfunction. Turn off the product and do not use it for a while.
[290] Troubleshooting
TroubleshootingOthers
The Clock Set screen appears when you turn on the
product.
Set  the date  and time again.
The internal rechargeable backup battery has discharged. Insert  a charged battery, and
set aside for 24 hours  or more with the power left off.
[291] Troubleshooting
TroubleshootingOthers
The number of recordable images does not decrease, or
decreases two images at a time.
This is because the compression rate and the image size after  compression change 
						

							depending on the image when you shoot  a JPEG image.
[292] TroubleshootingTroubleshootingOthers
Settings are reset even though resetting operation has
not been performed.
The camera settings  may be reset if the battery pack is ejected while the power is on.
When ejecting  the battery pack, first turn the power off and check that the access lamp is
not illuminated before ejecting.
[293] Troubleshooting
TroubleshootingOthers
The product does not work properly.
Turn off the product. Remove the battery pack and insert  it again. If the product is hot,
remove the battery pack, and allow it to cool down before trying  this corrective procedure.
If an AC-UD10/AC-UD11 AC Adaptor  (sold separately)  is used,  disconnect the power
cord. Connect the power cord  and turn on the product again. If the product repeats the
same  error often or still  does not work after  trying  these  solutions, consult your  Sony
dealer or local authorized Sony service facility.
[294] Troubleshooting
TroubleshootingOthers
A sound is produced when the product is shaken.
Sound may be produced when the product is shaken while the power is turned off, but
this is not a malfunction.
[295] Troubleshooting
TroubleshootingOthers
“--E-” appears on the screen. 
						

							Remove the memory card, and insert  it again. If the problem persists  even after
performing this procedure, format the memory card.
[296] Troubleshooting
MessagesMessages
Self-diagnosis display
If a code starting with a letter of the alphabet appears, the self-diagnosis function  on this
product is working. The last two digits (indicated by □□) will differ depending on the state of
this product.
If you cannot  solve the problem even after  trying  the following corrective actions a few times,
this product may need repair. Contact  your  Sony dealer or local authorized Sony service
facility.
C:32:□□
C:95:□□  (DSC-HX90V)
There is trouble with the product’s hardware.  Turn the power off and on again.
C:13:□□
This product cannot  read  or write data  on the memory card. Try  turning off and on this
product again, or taking out and inserting the memory card  several times.
An unformatted memory card  is inserted. Format the memory card.
The inserted memory card  cannot  be used with this product, or the data  is damaged.
Insert  a new memory card.
E:61:□□
E:62:□□
E:91:□□
A product malfunction has occurred. Initialize this product, then  turn the power on again.
E:94:□□
There is a malfunction when writing or deleting  data. Repair  is required.  Contact  your
Sony dealer or local authorized Sony service facility. Be prepared  to give all  numbers in
the error code beginning from the E. 
						

							[297] TroubleshootingMessagesMessages
Warning messages
Set Area/Date/Time.
Set  the area, date  and time. If you have not used the product for a long time, charge the
internal rechargeable backup battery.
Unable to  use memory card. Format?
The memory card  was formatted on a computer and the file format was modified. Select
[Enter] , and then  format the memory card. You can use the memory card  again, however,
all  previous data  in the memory card  is erased. It may take some  time to complete the
format. If the message still  appears, change the memory card.
Memory Card Error
An incompatible memory card  is inserted.
Formatting has failed. Format the memory card  again.
Unable to  read memory card. Reinsert  memory card.
An incompatible memory card  is inserted.
The memory card  is damaged.
The terminal section of the memory card  is dirty.
Memory card locked.
You are  using a memory card  with a write-protect switch or a delete-protect switch with
the switch set to the LOCK position. Set  the switch to the record position.
Cannot  open the shutter since the memory card is not inserted.
No memory card  has been inserted.
To release the shutter without inserting a memory card  into the camera, set [Release  w/o
Card]  to [Enable]. In this case, images will not be saved.
This memory card may  not be capable of  recording and playing  normally.
An incompatible memory card  is inserted.
Processing...
When performing noise reduction, the reduction process  takes place. You cannot  do any
further shooting during this reduction process.
Unable to  display.
Images recorded  with other products or images modified with a computer may not be
displayed. 
						

							Processing  on the computer such as deletion  of the image files may cause
inconsistencies in the image database files. Repair  the image database files.
Internal temp. high. Allow it to  cool.
The product has become hot because you have been shooting continuously. Turn the
power off. Cool the product and wait until the product is ready  to shoot  again.
You have been recording images for a long time, the product temperature has risen.  Stop
recording images until the product cools.
Recording  is unavailable  in this movie format.
Set  [File Format]  to [MP4].
The number of images exceeds that for which date  management in a database file by the
product is possible.
Unable to register to the database file. Import all  the images to a computer and recover
the memory card.
Image DataBase File error
There is something wrong in the Image Database File. Select [Setup]  → [Recover  Image
DB].
System Error
Camera Error. Turn power  off then on.
Remove the battery pack, and then  re-insert  it. If the message appears frequently, consult
your  Sony dealer or local authorized Sony service facility.
Unable to  magnify.
Unable to  rotate image.
Images recorded  with other products may not be enlarged or rotated.
Cannot  create  more  folders.
A folder  in the memory card  has the first three digits “999.” You cannot  create any more
folders  on this camera.
[298] Troubleshooting
Situations this product has difficulty handlingSituations this
product has difficulty handling 
						

							Situations this product has difficulty handling
The product cannot  take full advantage of some  features under certain  circumstances. 
When shooting under the following conditions, either  recompose  the shot or change the
shooting mode, then  shoot  the images again.
Low light conditions
iSweep Panorama
Lock-on AF
Overly bright  conditions
Lock-on AF
Varying levels of brightness
Lock-on AF
Flickering lights
iSweep Panorama
Subjects too close to the product
iSweep Panorama
Subjects with large movements or subjects that move  too quickly
Superior Auto
iSweep Panorama
Auto HDR
Lock-on AF
Subjects too small or too large
iSweep Panorama
Lock-on AF
Scenes with little contrast, such as the sky or a sandy beach
iSweep Panorama
Superior Auto
Scenes changing constantly, such as a waterfall
iSweep Panorama
Superior Auto