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Sharp Ux300 Plain Paper Fax Machine Operation Manual

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    The printing paper comes
    out blank when you try to
    receive a document.·
    ·· ·Make sure that the document is loaded properly
    in the feeder of the transmitting machine. Make
    a copy to confirm the printing ability of your
    machine.
    General print quality is poor.
    ·
    ·· ·It is important to select a paper that is
    appropriate for the thermal transfer printer in
    your fax. We recommend using laser quality
    paper that has a very smooth finish. Copier
    paper will work, but it sometimes tends to yield a
    lighter print quality.
    The received document is
    faint.
    ·
    ·· ·Ask the other party to send higher contrast
    documents. If the contrast is still too low, your
    fax may have a problem. Make a copy to check
    it.
    Received images are
    distorted.
    ·
    ·· ·Noise on the telephone line may cause
    distortion. Have the other party try sending the
    document again.
    ·
    ·· ·The print head may be dirty. See Fax print head
    in Chapter 10.
    ·
    ·· ·Make a copy of another document on your fax. If
    the copy is also distorted, your fax may need
    service.
    The quality of copies is poor
    and/or black spots appear.
    ·
    ·· ·Any dirt or material on the scanning glass will
    cause spots to appear on copies and
    transmitted faxes. Clean the fax print head and
    the scanning glass as explained in Chapter 10.
    Reception/copying is
    interrupted.
    ·
    ·· ·If reception or copying takes place continuously
    for a long time, the print head may overheat.
    Turn off the power and let it cool down.
    A received document or
    copy prints out in strips.
    ·
    ·· ·Make sure the operation panel and the printer
    compartment cover under the operation panel
    are completely closed (press down on both
    sides of each). (To close the printer
    compartment cover, grasp the top of the
    operation panel and pull to open it, and then
    press down on both sides of the printer
    compartment cover.)
    11.Trouble-
    shooting
    Problems and Solutions
    109 
    						
    							
    General problems
    Problem Check and remedy
    Information cannot be
    programmed in the fax.
    ·
    ·· ·Make sure the fax is plugged in and the imaging
    film and paper have been loaded. (Programming
    is not possible if the imaging film and printing
    paper have not been loaded.) See 
    Loading the
    Imaging Film
     and Loading Printing Paper in
    Chapter 1.
    Nothing appears in the
    display.
    ·
    ·· ·Make sure the power cord is properly plugged
    into a power outlet.
    ·
    ·· ·Connect another electrical appliance to the
    outlet to see if it has power.
    The machine does not
    respond when you press
    any of its keys.
    ·
    ·· ·If a beep sound is not made when you press the
    keys, unplug the power cord and then plug it
    back in several seconds later.
    Automatic document
    feeding does not work for
    transmission or copying.
    ·
    ·· ·Check the size and weight of the document (see
    Transmittable Documents in Chapter 2).
    Voice calls taken on an
    extension phone are
    interrupted by the fax.
    ·
    ·· ·The fax may interrupt during a voice call if the
    reception mode is set to A.M. To prevent
    interruption on a touch-tone extension phone,
    press any three keys on the extension phone
    after answering. (Note: Do not enter the code to
    activate fax reception.)
    No reception occurs when
    polling is attempted.
    ·
    ·· ·Make sure you have not run out of paper.
    ·
    ·· ·Make sure the transmitting machine is in
    automatic reception mode.
    ·
    ·· ·If the transmitting machine has polling security,
    make sure that your fax number has been
    entered both in your machine and in the
    transmitting machine.
    Problems and Solutions
    110 
    						
    							UX178U-TSDMRT
    Messages and Signals
    Display messages
    Note:If you have turned on the Caller ID function, see Caller ID in
    Chapter 7 for display messages related to Caller ID.
    CHECK PAPER SIZEThe paper size setting is incorrect. Change the paper
    size setting as described in Loading the Paper in
    Chapter 1.
    COVER OPENThe print compartment cover (under the operation
    panel) is open. Open the operation panel (grasp the
    top and pull toward you), and then press down firmly
    on both sides of the print compartment cover to close
    it.
    DOCUMENT JAMThe original document is jammed. See the following
    section, 
    Clearing Paper Jams.
    FAX RX IN MEMORYA fax has been received in memory because the
    imaging film needs replacement, you have run out of
    printing paper, or the paper is jammed. The fax will
    print out automatically when the problem is fixed.
    FILM ENDThe imaging film may need replacement. Check the
    film and replace if necessary.
    FUNCTION MODE The 
    FUNCTION key has been pressed.
    HOLDThe 
    HOLD/SEARCH key has been pressed to put
    the other party on hold during a phone conversation.
    Press the 
    HOLD/SEARCH again to take the other
    party off hold.
    LINE ERRORTransmission or reception was not successful. Press
    STOP to clear the message, and then try again. If the
    error persists, see 
    Line Error in Problems and
    Solutions
     in this chapter.
    LINE IS IN USEAn extension phone connected to the fax is being
    used. Do not lift the fax’s handset or attempt
    transmission at this time, as this will interrupt the
    conversation on the extension phone.
    11.Trouble-
    shooting
    Display Messages
    111 
    						
    							
    MEMORY IS FULLThe memory is full. This may occur during fax
    reception if too much data is received before the
    pages can be printed out. If faxes have been
    received to memory because printing is not possible
    (an additional message will indicate the problem),
    resolve the problem so that printing can continue
    (see 
    Substitue Reception to Memory in Chapter 3). If
    you are attempting to transmit from memory, see
    Sending Documents from Memory in Chapter 7.
    MEMORY PRINTINGThe fax is preparing to or printing out a document
    from memory.
    NO DATAThis appears if you attempt to search for an
    automatic dialing number when none have been
    stored.
    NO # STOREDYou have tried to dial or clear a Rapid Key or Speed
    Dial number that hasn’t been programmed (a full
    number hasn’t been assigned to it).
    OUT OF PAPERYou are out of printing paper (or the paper release
    plate is open). Load paper as described in 
    Loading
    Printing Paper
     in Chapter 1.
    ON HOOK DIALThe 
    SPEAKER key has been pressed and the fax is
    waiting for you to dial. (To return to the date and time
    display, press the 
    SPEAKER key again.)
    OVER HEATThe print head has overheated. Operation can be
    continued once it cools.
    PAPER JAMMEDThe printing paper is jammed. See the following
    section, 
    Clearing Paper Jams.
    READY TO SENDA document has been loaded and the fax is waiting
    for transmission or copying instructions.
    RECALLINGThis appears if you attempt to send a fax by
    automatic dialing and the line is busy or the receiving
    fax machine does not answer. Your fax machine will
    automatically reattempt the call. (See 
    Automatic
    Redialing
     in Sending a Fax by Automatic Dialing in
    Chapter 2.)
    Display Messages
    112 
    						
    							
    SEARCH DIALThe 
    HOLD/SEARCH  key has been pressed. Press
    # or * to search for an automatic dialing number, or
    press 
    STOP to return to the data and time display.
    (See 
    Using the 
    HOLD/SEARCH  key in Sending a
    Fax by Automatic Dialing
     in Chapter 2.)
    TOTAL PAGE(S) 01 Number of pages transmitted, received, or copied.
    Audible signals
    Continuous tone 3 secondsIndicates the end of
    transmission, reception, or
    copying.
    Intermittent tone
    (3 beeps)5 seconds
    (1 second on, 
    1 second off)Indicates incomplete
    transmission, reception, or
    copying.
    Rapid intermittent tone35 seconds
    (0.7 seconds on, 
    0.3 seconds off)Indicates that the handset is
    off hook.
    11.Trouble-
    shooting
    Display Messages
    113 
    						
    							UX300U-TSCPRT
    Clearing Paper Jams
    Clearing a jammed document
    If the original document doesn’t feed properly during transmission or
    copying, or DOCUMENT JAMMED appears in the display, first try
    pressing the START/MEMORY key. If the document doesn’t feed
    out, open the operation panel and remove it.
    Important:
    Do not try to remove a document without opening the operation
    panel. This may damage the feeder mechanism.
    1Open the operation panel by grasping
    the finger hold and pulling up.
    2Remove the document.
    3Close the operation panel, making sure
    it clicks into place.
    Click!
    Clearing Paper Jams
    114 
    						
    							
    Clearing jammed printing paper
    1Pull the paper release plate forward
    and remove the paper.
    2Open the operation panel (grasp the
    finger hold and pull up), and then pull
    the release on the right side of the
    machine forward to open the print
    compartment cover.
    3Gently pull the jammed paper out of
    the machine, making sure no torn
    pieces of paper remain in the print
    compartment or rollers.
    11.Trouble-
    shooting
    Clearing Paper Jams
    115 
    						
    							
    4Close the print compartment cover
    (press down on both sides to make sure
    it clicks into place), and then close the
    operation panel.
    5Reinsert the paper in the paper tray and
    push the paper release plate back down.
    Clearing Paper Jams
    116 
    						
    							UX300U-Parts
    Ordering parts  
    To order parts, contact the parts distribution center located nearest you. When
    ordering a part, use the part order number shown below.  
    Operation manual    TINSE3912XHZA 
    Rapid Key labels    TLABH4751XHZZ 
    Handset cord   QCNW-3976XHOW 
    Telephone line cord    QCNW-3975XHGY 
    Handset   DUNTK464BXHWH 
    Paper tray extension  LPLTP3003XHSA 
    Original document support  PHOP-2102XHZZ 
    Imaging film cartridge  CPLTP3002XHB1 
    Gears  NGERH2455XHZZ (large gear)
    NGERH2456XHZZ 
    Part distribution centers 
    Panson Electronics 
    I-80 and New Maple Ave. 
    Pine Brook, NJ  07058  Tel: 1-800-255-5229 
    Fax: 1-800-332-3922  
    Tritronics, Inc. 
    1306 Continental Drive 
    Abingdon, MD  21009  Tel: 1-800-638-3328 
    Fax: 1-800-888-FAXD  
    Tritronics, Inc. 
    1015 NW 52nd Street 
    Ft. Lauderdale, FL  33309  Tel:1-800-365-8030 
    Fax: 1-800-999-FAXD  
    Fox International, Ltd. 
    23600 Aurora Road 
    Bedford Heights, OH  44146  Tel: 1-800-321-6993 
    Fax: 1-800-445-7991  
    Andrews Electronics 
    25158 Avenue Stanford 
    Santa Clarita, CA  91355  Tel: 1-800-274-4666 
    Fax: 1-805-295-5126  
    Sharp Accessories and Supply Center 
    2130 Townline Road 
    Peoria, IL  61615  Tel: 1-800-642-2122  
    117 
    						
    							UX178U-fcc
    FCC Regulatory Information
    This equipment complies with FCC rules, Part 68. On this equipment is a label that con-
    tains, among other information, the FCC Registration Number and Ringer Equivalence
    Number (REN) for this equipment. If requested, this information must be provided to
    your telephone company.   
    An FCC compliant telephone cord and modular plug is provided with this equipment.
    This equipment is designed to be connected to the telephone network or premises wiring
    using a compatible modular jack which is Part 68 compliant. This equipment connects to
    the telephone network through a standard USOC RJ-11C network interface jack.   
    The REN is used to determine the quantity of devices which may be connected to your
    telephone line and still have all of those devices ring when your number is called. Too
    many devices on one line may result in the devices not ringing in response to an incom-
    ing call. In most, but not all, areas as the sum of the RENs of all devices should not ex-
    ceed five (5.0). To be certain of the number of devices that may be connected to your
    line, as determined by the total RENs, contact your local telephone company. 
    If this equipment causes harm to the telephone network, your telephone company may
    disconnect your service temporarily. If possible, they will notify you in advance. If ad-
    vance notice is not practical, you will be notified as soon as possible. You will also be ad-
    vised of your right to file a complaint with the FCC.   
    Your telephone company may make changes in its facilities, equipment, operations, or
    procedures that could affect the operation of your equipment. If this happens, the tele-
    phone company will provide advance notice in order for you to make necessary modifica-
    tions to maintain uninterrupted service.   
    If you have any questions or problems which cannot be solved by reading this manual,
    please contact Sharp’s Customer Information Center. The number is 1-800-BE SHARP.
    If the equipment is causing harm to the telephone network, your telephone company may
    ask you to disconnect the equipment until the problem have been resolved.   
    This equipment may not be used on coin service provided by the telephone company.
    Connection to party lines is subject to state tariffs. Contact your state’s public utility com-
    mission, public service commission, or corporation commission for more information.   
    This equipment is hearing-aid compatible.   
    When programming and/or making test calls to emergency numbers:   
    ·Remain on the line and briefly explain to the dispatcher the reason for the call.
    ·Perform such activities in the off-peak hours, such as early morning or late evening.   
     
    118 
    						
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