Sharp Ux Cl220 Plain Paper Fax And 2 4 Ghz Cordless Phone Wi Operation Manual

							Maintenance
109
10. Maintenance
2Flip up the green levers on each side of 
the white roller.
3Wipe the scanning glass (under the 
white roller) and rollers with a cotton 
swab.
•Make sure that all dirt and stains (such 
as correcting fluid) are removed. Dirt 
and stains will cause vertical lines on 
transmitted images and copies.
If the scanning glass is difficult to clean
If you find it difficult to remove dir t from the scanning glass, you can try moistening 
the swab with isopropyl alcohol or denatured alcohol. Take care that no alcohol 
gets on the rollers.
4Flip down the green levers on each side of the white roller. Rotate the 
front gear until the film is taut, and then close the operation panel (press 
down on both sides to make sure it clicks into place).
The housing
Wipe the external parts and surface of the machine with a dry cloth.
Caution!
Do not use benzene or thinner. These solvents may damage or discolor the 
machine.

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							Maintenance
110
Replacing the Cordless Handset Battery
Like any other battery, the rechargeable battery will eventually wear out. The 
battery can normally be used for about two years, although this will vary 
depending on the conditions of use.
If LOW BATTERY continues to appear in the cordless handset display after 
the battery has been charged for 10 hours, replace it with the following 
battery:
Replacement battery: Use only a Sharp UX-BA01 battery 
(3.6 V Ni-MH battery, capacity: 850 mAh)
Caution:
Danger of explosion if battery is incorrectly replaced. Replace only with the 
same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturers instructions.
1Remove the battery cover by pressing 
on the indentation as shown.
2Unplug the battery connector and 
remove the old battery.
3Connect the battery connector 
 of the new battery, and then place the 
battery in the cordless handset, placing the wires as shown.
Black
Red
Black Red

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							Maintenance
111
10. Maintenance
4Place the battery cover on the cordless 
handset, making sure it snaps firmly 
into place.
5Place the cordless handset in the 
charger with the dial pad facing 
forward.
•Let the new battery charge for at least 
10 hours.
Battery disposal
The battery pack contains a Nickel Metal Hydride battery. The battery must be 
disposed of properly. Contact local agencies for information on recycling and 
disposal plans in your area.
Wiping the charger contacts
To ensure that the battery charges properly, wipe the charger contacts once a 
month with a cotton swab.
Charger contacts

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							112
11.  Troubleshooting
Problems and Solutions
If you have any problems with your fax, first refer to the following 
troubleshooting guide. If you cannot solve the problem, call Sharps Customer 
Assistance Center at 1-877-794-8675.
Line error
Problem Solution
LINE ERROR appears in 
the display.Try the transaction again. If the error persists, check 
the following:
• Check the connection. The cord from the TEL. 
LINE jack to the wall jack should be no longer than 
six feet.
 Make sure there are no modem devices sharing the 
same telephone line.
 Check with the other party to make sure their fax 
machine is functioning properly.
 Have your telephone line checked for line noise.
 Try connecting the fax machine to a different 
telephone line.
 If the problem still occurs, your fax machine may 
need service.

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							Problems and Solutions
113
11. Trouble-
shooting
Dialing and transmission problems
Problem Solution
No dial tone when you 
pick up the handset or 
press the SPEAKER key.Make sure the handset cord is connected to the 
correct jack. See Connecting the handset on page 
14.
Dialing is not possible.Make sure the power cord is properly plugged into 
a power outlet.
Make sure that the telephone line is properly 
connected to both the TEL. LINE jack and the wall 
jack (see page 15).
Make sure that the fax machine is set to the correct 
dialing mode for your telephone line. See Dial 
mode on page 15.
The power is on, but no 
transmission takes place.Make sure that the receiving machine has paper.
If the receiving machine is in manual mode with no 
attendant, reception will not be possible.
Check the display for error messages.
Pick up the handset and check for a dial tone.
Nothing is printed at the 
receiving end.Make sure that the document for transmission is 
placed face down in the feeder.
A distorted image is 
received at the other end.Noise on the telephone line may cause distortion. 
Try sending the document again.
Make a copy of the document on your fax machine. 
If the copy is also distorted, your fax machine may 
need service.

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							Problems and Solutions
114
Reception and copying problems
Problem Solution
The fax machine doesnt 
receive documents 
automatically.Make sure that the reception mode is set to FAX. If 
you subscribe to a distinctive ring service, make 
sure that the Distinctive Ring function is set to the 
correct ring pattern. If you do not subscribe to a 
distinctive ring service, make sure that Distinctive 
Ring is set to OFF SETTING. (See Distinctive Ring 
on page 101.)
The printing paper comes 
out blank when you try to 
receive a document.Make sure that the document is loaded properly in 
the feeder of the transmitting machine. Make a 
copy or print a report to confirm the printing ability 
of your machine.
General print quality is 
poor.It is important to select a paper that is appropriate 
for the thermal transfer printer in your fax. We 
recommend using laser quality paper that has a 
very smooth finish. Copier paper will work, but it 
sometimes tends to yield a lighter print quality.
The received document is 
faint.Ask the other party to send higher contrast 
documents. If the contrast is still too low, your fax 
machine may need service. Make a copy or print a 
report to check your machine’s printing ability.
Received images are 
distorted.Noise on the telephone line may cause distortion. 
Have the other party try sending the document 
again.
The print head may be dirty. See Print head on 
page 107.
Make a copy or print a report on your fax machine. 
If the copy or report is also distorted, your fax 
machine may need service.
A received document or 
copy prints out in strips.Make sure the operation panel is completely closed 
(press down on both sides of the panel).  

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							Problems and Solutions
115
11. Trouble-
shooting
The quality of copies is 
poor and/or dark vertical 
lines appear.Any dirt or material on the scanning glass will 
cause spots to appear on copies and transmitted 
faxes. Clean the scanning glass as explained on 
page 108.
Reception/copying is 
interrupted.If reception or copying takes place continuously for 
a long time, the print head may overheat. Turn off 
the power and let it cool down. If overheating 
frequently occurs, try changing the print contrast 
setting to LIGHT (see page 24).
Dark vertical lines appear 
on copies and received 
faxes.Try changing the print contrast setting to LIGHT 
(see page 24).
General problems
Problem Solution
Auto-dial numbers cannot 
be stored in the fax.Make sure the fax is plugged in and the imaging 
film has been loaded. (Auto-dial numbers cannot 
be stored if the imaging film has not been loaded.) 
See Loading the Imaging Film in Chapter 1.
Nothing appears in the 
display.Make sure the power cord is properly plugged into 
a power outlet.
Connect another electrical appliance to the outlet to 
see if it has power.
The machine does not 
respond when you press 
any of its keys.If a beep sound is not made when you press the 
keys, unplug the power cord and then plug it in 
again several seconds later.
Automatic document 
feeding does not work for 
transmission or copying.Check the size and weight of the document (see 
Transmittable Documents on page 73).

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							Problems and Solutions
116
Cordless handset problems
Problem Solution
The cordless handset 
does not operate and 
nothing appears in the 
display.Make sure the battery is properly connected inside 
the cordless handset (see page 18).
The battery may be low. Place the cordless 
handset in the charger and let it charge.
Calls cannot be made or 
received on the cordless 
handset.Make sure the fax machine is plugged into a power 
outlet and has power.
Make sure the telephone line is properly connected 
to both the TEL. LINE jack on the fax machine and 
the wall jack (see page 15). (If the telephone line is 
connected correctly, you should hear a dial tone 
when you pick up the fax machine handset.)
The battery may be low. Place the cordless 
handset in the charger and let it charge.
Calls cannot be made or received while the fax 
machine is being used (while FAX BUSY appears 
in the cordless handset display). Wait until the fax 
machine is no longer being used.
Calls cannot be made or received during a power 
failure.
You may be outside of the talking range. Move 
closer to the fax machine.

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							Problems and Solutions
117
11. Trouble-
shooting
The battery does not 
charge.Make sure the cordless handset is placed in the 
charger with the dial pad facing forward.
Make sure the AC adapter is connected correctly to 
the charger and the power outlet (see page 17).
Wipe the charger contacts with a cotton swab.
Make sure the battery is properly connected inside 
the cordless handset (see page 18).
The battery may need replacement (see page 110).
You hear noise or 
interference during a call.Make sure the base antenna is fully upright on the 
fax machine (see page 17).
Other electrical appliances may cause interference. 
Move away from any electrical appliances. 
Move closer to the fax machine. Note that large 
metal objects, metal structures, and thick walls 
between the fax machine and cordless handset will 
reduce the talking range. If needed, try moving the 
fax machine to a different location.
You hear beeps during a 
call.You will hear beeps during a call and LOW 
BATTERY will appear in the display if the battery is 
low. Place the cordless handset in the charger and 
let it recharge. If you hear beeps during a call and 
need to continue the call, press the INTERCOM 
key to transfer the call to the fax machine.
You will hear beeps during a call and OUT OF 
RANGE will appear in the display if you are outside 
of the talking range. Move closer to the fax 
machine.

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							Messages and Signals
118
Messages and Signals
Display messages (fax machine)
Note: If you have turned on the Caller ID function, see page 96 for display 
messages related to Caller ID.
ADD PAPER & /
PRESS START KEY
(alternating messages)Check the printing paper. If the tray is empty, add 
paper and then press the START/MEMORY key. If 
there is paper in the tray, make sure it is inserted 
correctly (take out the stack, align the edges evenly, 
and then reinsert it in the tray) and then press the 
START/MEMORY key.
CHECK FILM/
CHECK COVER/
CHECK PAPER JAM
(alternating messages)These alternating messages appear when there is a 
problem in the print compartment that prevents 
printing. Check to see if the imaging film is not loaded 
properly or if it has been used up and needs 
replacement. Make sure the operation panel is 
completely closed (press down on both sides). If a 
paper jam has occurred, clear the jam as explained in 
the following section, Clearing Paper Jams.
CHECK PAPER SIZE The paper size setting is incorrect. Change the paper 
size setting as explained on page 24.
CORDLESS IN USE The cordless handset is being used. Wait until this 
message no longer appears to send a fax or make a 
phone call.
DOCUMENT JAMMED The original document is jammed. See the following 
section, Clearing Paper Jams. Document jams will 
occur if you load more than 10 pages at once or load 
documents that are too thick (see page 73). The 
document may also jam if the receiving machine 
doesn’t respond properly when you attempt to send a 
fax.
DOWNLOAD ERROR The fax machine was unable to download rate data 
from OpenLCR. Try downloading the data manually 
as explained in Downloading (receiving) the rate data 
manually on page 36.

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