Sharp Ux B700 Large Capacity Business Inkjet Fax Machine Operation Manual

Problems and Solutions
99
9. Trouble-
shooting
Dialing and transmission problems
Problem Solution
No dial tone when you 
pick up the handset or 
press the SPEAKER key.Make sure the handset cord is connected to the 
correct jack. See Connecting the handset on page 11.
Make sure that the telephone line is properly 
connected to both the TEL. LINE jack and the wall 
jack (see page 11).
Make sure that the telephone line is good.
Dialing is not possible.Make sure the power cord is properly plugged into a...

Problems and Solutions
100
A distorted image is 
received at the other end.Noise on the telephone line may cause distortion. Try 
sending the document again.
ECM mode (see page 50) will help prevent distortions 
due to line noise. Note that ECM mode must be 
turned on in the other machine as well.
Make a copy of the document on your fax machine. If 
the copy is also distorted, your fax machine may need 
service.
Reception and copying problems
Problem Solution
The fax machine doesnt 
receive documents...

Problems and Solutions
101
9. Trouble-
shooting
Received images are 
distorted.Noise on the telephone line may cause distortion. 
Have the other party try sending the document again.
ECM mode (see page 50) will help prevent distortions 
due to line noise. Note that ECM mode must be 
turned on in the other machine as well.
Make a copy or print a report on your fax machine. If 
the copy or report is also distorted, your fax machine 
may need service.
The quality of copies is 
poor and/or dark vertical...

Problems and Solutions
102
Answering machine connection
Problem Solution
The answering machine 
connection does not 
operate properly.Make sure your machines reception mode is set to 
A.M..
Make sure your machines TEL. LINE jack is 
connected to the wall jack. Make sure your machines 
TEL. SET jack is connected to your answering 
machines telephone line jack (not the answering 
machines extension phone jack).
Make sure your answering machines outgoing 
message is under 10 seconds.
Make sure that the...

Messages and Signals
103
9. Trouble-
shooting
Messages and Signals
Display messages
Note: If you have turned on the Caller ID function, see page 73 for display 
messages related to Caller ID.
ADD PAPER & /
PRESS START KEY
(alternating messages)Check the printing paper. If the tray is empty, add 
paper and then press the START/MEMORY key. If 
there is paper in the tray, make sure it is inserted 
correctly (take out the stack, align the edges evenly, 
and then reinsert it in the tray) and then press the...

Messages and Signals
104
LOW INK The cartridge is low on ink (approximately one 
quarter of the ink remains).
MEMORY IS FULL If faxes have been received to memory because 
printing is not possible (an additional message will 
indicate the problem), resolve the problem so that 
printing can continue (see Substitute Reception to 
Memory on page 63). 
If you are attempting to transmit from memory, see If 
the memory becomes full on page 56.
If you are copying, see If MEMORY IS FULL appears 
on page 65....

Messages and Signals
105
9. Trouble-
shooting
RECALLING This appears if you attempt to send a fax by 
automatic dialing and the line is busy or the receiving 
fax machine does not answer. Your fax machine will 
automatically reattempt the call. (See Automatic 
redialing on page 49.)
TOTAL PAGE(S) 01 Number of pages transmitted, received, or copied.
Audible signals
Continuous tone 3 seconds Indicates the end of transmission, 
reception, or copying.
Intermittent tone 
(3 beeps)5 seconds
(1 second on, 1...

Clearing Paper Jams
106
Clearing Paper Jams
Clearing a jammed document
If the original document doesn’t feed properly during transmission or copying, 
or DOCUMENT JAMMED appears in the display, first try pressing  . If 
the document doesnt feed out, remove it as explained below.
Important:
Do not try to remove a jammed document without releasing it as explained 
below. This may damage the feeder mechanism.
START/
MEMORY
1Slowly open the operation panel until it 
is half open.
2Flip up the green levers on...

Clearing Paper Jams
107
9. Trouble-
shooting
1Open the operation panel.
Clearing jammed printing paper
4Flip down the green levers on each 
side of the white roller.
5Close the operation panel, pressing 
down on both sides to make sure it 
clicks into place.

(
3
3

Clearing Paper Jams
108
2Open the print compartment cover.
•Press as shown and pull the cover 
toward you.
3Gently pull the jammed paper out of the 
machine, making sure no torn pieces 
of paper remain in the print 
compartment or rollers.
4Close the print compartment cover.
5Close the operation panel, pressing 
down firmly on both front corners to 
make sure it clicks into place.

(
3
3