Sanyo Pdg Dht100l Projector User Manual

							
71

Troubleshooting
Before calling your dealer or service center for assistance, check the items below once again.
1. Make sure you have properly connected the projector to peripheral equipment as described \
on pages 20–21.
2.  Check the cable connection. Make sure that all computers, video equipment, and power cords are properly 
connected.
3.  Make sure that all power is switched on.
4.  If the projector still does not produce an image, restart your computer.
5.  If an image still does not appear, disconnect the projector from your computer and check your computer 
monitor’s display. A problem may be noticed with your graphics controller rather than with the projector. 
(When you reconnect the projector, be sure to turn the computer and monitor off before you turn on the 
projector. Turn on equipment in the order of the projector and computer.)
6.  If a problem still persists, check the following solutions.
Appendix
Problem:Solutions
No power.
– Plug the power cord of the projector into the AC outlet.
– Turn the MAIN ON/OFF switch to ON.
– Press the ON/STAND-BY Button to ON.
– Make sure the POWER indicator lights.
–  Check  the  indicators.  If  the  LAMP  indicator  lights  and  the  other  indicators  blink,  the 
projector cannot be turned on. (Refer to page 70.)
– Check the projection lamp. (Refer to page 66.)
PIN code dialog box 
appears at start-up.
–  PIN code lock is being set. Enter a PIN code; the “1234” or numbers you have set (see 
pages 24, 58-59)
The initial display is not 
shown.
– Make sure “Off ” or “Countdown Off” are not chosen at Display function.
   (See “SETTING” section on page 49)
The initial display is not 
same with the default 
one.
– Make sure “User” or “Off” are not chosen at Logo select function.
   (See “SETTING” section on page 54)
When the projector is on 
and you press the input 
button, an icon other 
than the Lamp mode icon 
appears.
–  That is the Filter warning icon. Refer to page 61.
An icon other than Input 
mode or Lamp mode icon 
appears.
–   That is the Lamp replacement icon or the Filter warning icon. See pages 61, 66.
No image.
– Check the connection between your computer or video equipment and the projector.
–  See if the input signal is correctly output from your computer. Some laptop computers 
may  need  to  be  changed  the  setting  for  monitor  output  when  connected  to  the 
projector. See your computer’s instruction manual for the setting.
– It takes about 20 seconds to display an image after turning on the projector.
– See if the selected system is corresponding with your computer or video equipment.
–  Select correct input source once again through menu operation (See pages 32, 42)\
.
–   Make  sure  the  temperature  is  not  out  of  Operating Temperature
  (41˚F–104˚F  [5˚C–
40˚C]). 
						

							
7

	
appears on the screen
–  The end of lamp life is approaching. Replace the lamp with a new one promptly.
   (See page 66)
appears on the screen
–  The filter is out of scroll. Replace the filter cartridge with a new one promptly.
   (See pages 62-63)
The image is out of focus.
– Adjust the focus of the projector.
– Check Projection Lens to see if it needs cleaning.
 ✔Note:  Moving  the  projector  from  a  cool  temperature  location  to  a  warm  temperature 
location  may  result  in  moisture  condensation  on  Projection  Lens.  In  such  cases, 
leave the projector OFF and wait until condensation evaporates.
–   Projecting from excessive slant angle to the screen may cause keystone distortion and 
partial imperfect focus.
The image is not bright 
enough.
– Check if “Contrast” or “Brightness” are adjusted properly. (See page 46) 
– Check if “Image level” is selected properly. (See pages 39, 43)
– Check the Lamp control function. ( See “SETTING” section on page 50)
–  Check  the  Lamp  1/2  replace  indicators.  If  it  lights,  the  end  of  lamp  life  is  approaching. 
Replace the lamp with a new one promptly. (See page 66)
–    The  image  is  darker  when  1  lamp  mode  is  selected,  compared  with  2  lamp  mode. 
Check the lamp mode at SETTING section on page 50. 
The color is strange.– Check the Input signal, color system, video system, or computer system mode.
The image is Left/Right 
reversed.– Check the Ceiling / Rear function. (See pages 41, 45)
The image is Top/Bottom 
reversed.– Check the Ceiling function. (See pages 41, 45)
The image is distorted or 
runs off.– Check “PC Adjust” menu or “ Screen” menu and adjust them.
Auto PC adjustment 
function does not work.
–   Check  the  Input  signal.  Auto  PC  Adjustment  function  cannot  work  when  480p,  575p, 
720p,  480i,  575i,  1035i,  1080p,  or  1080i  is  selected  or  when  the  digital  signal  is  input 
into DVI terminal. (See page 36) 
Some displays are not 
seen during the operation.– Check the Display function (see page 49).
The setting does not 
remain after turning off 
power.
–  Make  sure  you  selected  “Store”  after  adjusting  settings.  Some  settings  cannot  be 
stored if not registered with “Store”.
Power management 
function does not work.
–  Power  management  function  cannot  work  while  “Freeze”  function  is  running  or  the 
shutter is closed.
Image disappears 
automatically.
–  Check  the  power  management  function  in  the  Setting. The  power  management  is  set 
to "On" at the factory.
Capture function does not 
work.– Check the connection to see if there is signal.
Some menus cannot be 
selected.– Each of the Video Input and Computer Input has a limit on selectable menus.
Appendix 
						

							
7

WARNING: 
High voltages are used to operate this projector . Do not attempt to open the cabinet .
If problems still persist after following all operating instructions, contact the dealer where you purchased the projector 
or  the  service  center.  Specify  the  model  number  and  explain  about  the  problem. We  will  advise  you  how  to  obtain 
service.
This  symbol  on  the  nameplate  means  the  product  is  Listed  by  Under writers 
Laboratories  Inc.  It  is  designed  and  manufactured  to  meet  rigid  U.L.  safety 
standards against risk of fire, casualty, and electrical hazards.
The CE Mark is a Directive conformity mark of the European Community (EC).
Pixelworks ICs used.
Appendix
The power is turned off 
automatically.
–   Power management function runs by initial setting. Check “SETTING” section on page 
57.
You cannot operate with 
the side control.
–   The  side  control  is  not  available  If  the  side  control  is  locked  at  “Key  lock”  under 
“Security” of SETTING section. Please check “SETTING” section on page 58.
The Remote Control does 
not work.
– Check the batteries.
– Check if the RC sensor is set properly. (See page 56)
– Make sure no obstruction is between the projector and remote control.
–  Make sure you are not too far from the projector when using the remote control.
     Maximum operating range is 16.4’ (5m).
–   Make sure that the remote control code conforms to the projector’s code. 
   (See “SETTING” section on page 56.)
–   Make sure the reset switch in the compartment lid on back of the remote control is set 
to use position.
– Unlock the Key lock function for the remote control. (See page 58)
–   Wireless remote control does not work when the remote control cable is connected to 
the projector. (See page 15)
Indicators blinks or lights.–   Check  the  status  of  the  projector  with  referring  to  “  INDICATORS  AND  PROJECTOR 
CONDITION” on pages 77-79.
appears on the screen
– Your operation is invalid. Operate correctly.
Unable to unlock the Logo 
PIN code lock, Security 
key lock or Security PIN 
code lock.
– Contact the dealer where you purchased the projector or the service center.
Forget the Logo PIN code 
or Security PIN code. – Contact the dealer where you purchased the projector or the service center. 
						

							
74

Menu Tree
InputRGB (PC analog)Go to System (1)Input 1
Y, Pb/Cb,Pr/Cr
Computer Input/Video Input
RGB (Scart)
RGB (PC digital)
RGB (AV HDCP)
Input 3
RGBGo to System (1)
Go to System (3)
Go to System (2)Video
S-video
Input 2
Go to System (1)
InputH-sync freq.V-sync freq.
Projector
Information
Key lock
ScreenLanguageLamp mode
Power managementSecurity
Color wheel type
Quit
0–630–63
Off/On/Film
Image AdjustContrastBrightnessColor ✽Tint ✽
RedGreenBlue
Sharpness
ResetStore
Gamma
Progressive ✽
0–630–630–63
0–31 0–15
Image 1Yes / No
Quit
Off/OnNoise reduction ✽
0–630–63
✔Note:
•The Menu display varies depending on the input signal.
InformationImage Adjust
✽Displayed in grayout in the computer Input.
Appendix
Colormanagement
Auto picture controlOff/L1/L2
HighMidLow
High
Adj.
Color temp.XLowLowMid
Color temp.
OffsetRed/Green/Blue/Quit
Image 10
Color
Gamma
ListColor M.
Menu
MidLow
Color M.
All DelMenuLamp 1
Go to System (2)
Shutter managementRemote Control
5 - 180 Min
PIN code lock
Input 4
(For Optional Interface Boards)
(For Optional Interface Boards)
Go to System (1)
HDMIGo to System (1)
Lamp 2
Lamp control
Lens type
Remote control
Network
Network
Lamp interval
Filter counter
SERIAL NO.
BrilliantColorOff/On
Network
Network PIN code
Off/On 
						

							
75

Computer Input
System (1)Mode 1
Mode 2
Image SelectStandard
Real
Image 1
Image 10
ScreenNormal
True
Full
Digital zoom +
Digital zoom -
PC AdjustAuto PC adj.
Fine sync.
Total dots
Position H
Position V
Clamp
Display area - H
Display area - V
Reset
Mode free
Store
Quit
0–31
Yes/No
Mode 1
Mode 10
Quit
✽ System displayed in the System Menu varies depending on the input signal.
✔Note:
•The Menu display varies depending on the input signal.
SVGA 1
SVGA 2
SVGA 3
Rear
Keystone
CeilingResetStore
On/OffOn/Off
CustomH & VScale
Position
H / VOn/OffH / VCommonReset
Video Input
System (2)Auto
PAL
SECAM
NTSC
NTSC 4.43
PAL-M
PAL-N
System (3)Auto
1080i
1035i
720p
575p
480p
575i
480i
Image SelectStandard
Cinema
Image 1
Image 10
ScreenNormal
Zoom
Rear
Keystone
CeilingResetStore
On/OffOn/Off
CustomH & VScale
Position
H / VOn/OffH / VCommonReset
Reset
Reset
Appendix
Quit
Quit
Quit
Quit
Yes/No
Yes/No
Current modeH-sync freq.
V-sync freq.
Quit
Dynamic
1080p
DynamicNatural Wide
Full 
						

							
76

Computer Input/Video Input
Appendix
SettingFan control
All/Front & Top/Top & Back/Front & Back/Front/Top/Back
Normal/Max
Power management
RC sensor
Off/Ready/Shut down
1–30 Min.
Quit
On/OffOn start
Key lockSecurityOff
Projector
Remote Control
PIN code lockOff/On1/On2
PIN code change
Used timeFilter counter
Yes/NoFactory default
Code 1Remote Control
Code 8
Quit
Yes/No
Quit
8 test patterns providedTest patternQuit
Quit
Projector ID
ShutterProtection
Management
Remote controlOn / Off
ProjectorOn / Off
5 - 180 Min.
Quit
Scrolls remainingScroll(s)
ResetYes/No
Quit
Quit
Quit
1–999
Quit
Off/1000H/2000H/3000H
Reset
[  ] Hour(s)
Language
Quit
Position/Simple Menu/Menu size/Quit
Blue/User/Black
12 languages provided.
Menu
Lamp control
Background
Off/Countdown Off/OnDisplay
Lamp mode2-Lamps/Lamp1/Lamp2
Lamp control
Lamp life control
Off/Auto/24H/200H/500H/1000H/2000H
Edge blending
Off/User1-5
Main Picture/Sub picture
P in P/P by P
Input1-4SizePosition
Main picture/Sub picture
Yes/No
Yes/No
Yes/No
Frame lock
Store
Reset
Mode free
Quit
On/Off
Top/Bottom width
Left/Right width0-960
0-540
All
Yes/No
On/Off
Black level
Test pattern
Reset
Quit
± 127R/G/B
On/Off
StoreYes/NoReset
Picture in Picture
Logo select
Capture
Logo PIN code lock
Quit
Logo
On/Off
Logo PIN code change
Quit
Off/Default/User
Yes/No
Filter controlYes/No
Off/Low/HighDynamicBlack
Normal/EnhancedHDMI setup
Advanced color matching
Quit
Target
Measured
Red/Green/Blue/Cyan/Magenta/Yellow/White
Red/Green/Blue/Half white/WhiteorRed/Green/Blue/White
Yes/NoReset
Test pattern
Quit
(Measured) Red/Green/Blue/Half white/Whiteor(Measured) Red/Green/Blue/White(Target) Red/Green/Blue/Cyan/Magenta/Yellow/White
Color matching
Advanced color matchingOn/Off
Lamp interval
Normal/Eco1/Eco2
Mode 1/Mode 2
Appendix
Auto test patternOn/Off
Red/Green/Blue/White0.000-1.000
Auto Test patternOn/Off
Yes/NoStore
Yes/No 
						

							
77

Indicators and Projector Condition
Check the indicators for the projector condition.
The projector is operating normally .
• • • on
• • • off• • •  
blinking at the normal rate       
(approx. 1 second ON,         
1 second OFF)• • • dim
• • •  blinking slow           
(approx. 2 seconds ON, 
2 seconds OFF)
• • • blinking fast              
(approx. 0.5 seconds ON,  
0.5 seconds OFF)
Appendix
Indicators
Projector ConditionLAMP
red
POWER
green
WARNINGTEMP.
red
WARNINGFILTER
orange
SHUTTER
blue
LAMP 1/2REP. 
orange
The projector is off. (The main On/Off switch is OFF 
position or the AC power cord is unplugged.)
The projector is in stand-by mode. Press the ON/
STAND-BY button to turn on the projector.
The projector is operating normally.
(The Shutter is open)
The projector is operating normally.
(The Shutter is closed)
The projector is preparing for stand-by or the 
projection lamp is being cooled down. The projector 
cannot be turned on until cooling is completed and 
the POWER indicator lights green.
The projection lamp is being cooled down in the 
Power management mode.
The projector is in the Power management mode.
The projection lamp is being cooled down in the 
Shutter management mode.
The projector is in the Shutter management mode. 
Press the ON/STAND-BY button to turn on the 
projector.
The filter is scrolled using the FILTER button on 
the remote control or the Filter control function in 
the setting menu. When the filter is being scrolled, 
the Filter replacement icon and “Please wait...” 
message (Fig. 1) appear on the screen.
✽
✽
✽
✽
Fig .1    Filter replacement icon and “Please wait...”
✽
✽
✽
✽
✽✽
✽
✽
✽✽
✽
✽
✽
✽
✽✽
✽• • • Differs according to conditions. 
						

							
7

Appendix
The projector is detecting abnormal condition .
Indicators
Projector ConditionLAMP
red
POWER
green
WARNINGTEMP.
red
WARNINGFILTER
orange
SHUTTER
blue
LAMP 1/2REP.
orange
The temperature inside the projector is elevated 
close to the abnormally high level.
The temperature inside the projector is abnormally 
high. The projector cannot be turned on. When 
the projector is cooled down enough and the 
temperature returns to normal, the POWER 
indicator lights green and the projector can be 
turned on. (The WARNING TEMP. indicator keeps 
blinking.) 
The projector has been cooled down enough and 
the temperature returns to normal. When turning on 
the projector, the WARNING TEMP. indicator stops 
blinking. Check and replace the filter.
The lamp cannot light up. (The projector is preparing 
for stand-by or the projection lamp is being cooled 
down. The projector cannot be turned on until 
cooling is completed.)
The lamp cannot light up. (The lamp has been 
cooled down enough and the projector is in stand-
by mode and ready to be turned on with the ON/
STAND-BY button.)
When either of the 2 lamps is out, the projector 
operates with 1 lamp.
The lamp has been used overtime. Replace the 
lamp immediately.
✽
✽
✽
✽
✽
✽
✽
 When the filter detects clogging, reaches a time set in the timer setting or runs out of the filter scroll, the WARNING 
FILTER indicator lights orange. When this indicator lights orange, replace the filter or the filter cart\
ridge with a new 
one promptly. Reset the Filter counter and Scroll counter after replacing the filter cartridge (p.64). 
✽
✽
✽
✽
✽
✽
✽
✽
✽✽
✽✽✽✽
WARNING FILTER
 When the LAMP 1 REPLACE indicator and the LAMP 2 REPLACE indicator light orange, replace the projection lamps 
with new ones promptly. See page 66.
LAMP REPLACE 1 and   
						

							
79

Appendix
The projector is detecting abnormal condition .
Indicators
Projector ConditionLAMP
red
POWER
green
WARNINGTEMP.
red
WARNINGFILTER
orange
SHUTTER
blue
LAMP 1/2REP.
orange
If the Filter counter reached a time set in the timer 
setting, a Filter replacement icon (Fig.2) appears 
on the screen and the WARNING FILTER indicator 
on the top panel lights up. Replace the filter as 
soon as possible. If the filter is out of scroll and the 
projector reaches a time set in the timer setting, Fig. 
3 appears on the screen and the WARNING FILTER 
indicator lights up. Replace the filter cartridge as 
soon as possible.
If the filter is clogged and no scroll is left in the filter 
cartridge, a Filter cartridge replacement icon (Fig.4) 
appears on the screen and the WARNING FILTER 
indicator lights up. Replace the filter cartridge as 
soon as possible.
✔Note: • Fig.2, Fig.3 and Fig.4 icon will not appear when the Display function is set to “Off” (p.49), or during “Freeze” (p.30).
The projector detects an abnormal condition during 
filter scroll.
The projector is being cooled down after detecting 
an abnormal condition during filter scroll.
The projector has been cooled down enough and is 
in the stand-by mode after detecting an abnormal 
condition during filter scroll.
The filter cartridge is not installed in the projector. 
Check the filter compartment to see if the filter 
cartridge is installed in the projector. When the filter 
cartridge is installed and the indicators continue to 
light and blink, read the column below.
The projector detects an abnormal condition and 
cannot be turned on. Unplug the AC power cord and 
plug it again to turn on the projector. If the projector 
is turned off again, unplug the AC power cord and 
contact the dealer or the service center. Do not 
leave the projector on. It may cause an electric 
shock or a fire hazard.
The shutter is out of control. 
The shutter is out of control. (The projector is in the 
cooling mode.)
The shutter is out of control. (The projector is in the 
stand-by mode.) In that case, contact the service 
station immediately.
Fig .    Filter replacement icon
Fig .4    Filter cartridge replacement icon
Fig .
✽
✽
✽✽
✽
✽
✽✽✽✽✽
✽
✽
✽✽
✽
✽ 
						

							
0

Compatible Computer Specifications
Basically this projector can accept the signal from all computers with the V- and H-Frequency mentioned below 
and less than 230 MHz of Dot Clock.
Appendix
✽“True”  cannot  be  selected  when WUXGA1, WXGA+2,  UXGA1,  UXGA2,  UXGA3,  UXGA4  and  UXGA5  are 
selected. (p.40)
ON-SCREEN DISPLA yRESOLUTION H-Freq .(kHz)V-Freq .(Hz)
VGA 1640x48031.470 59.880 
VGA 2720x40031.470 70.090 
VGA 3640x40031.470 70.090 
VGA 4640x48037.860 74.380 
VGA 5640x48037.860 72.810 
VGA 6640x48037.500 75.000 
VGA 7640x48043.269 85.000 
MAC LC13640x48034.970 66.600 
MAC 13640x48035.000 66.670 
480p640x48031.470 59.880 
575p768x57531.250 50.000 
575i768x576 (Interlace)15.625 50.000 
480i640x480 (Interlace)15.734 60.000 
SVGA 1800x60035.156 56.250 
SVGA 2800x60037.880 60.320 
SVGA 3800x60046.875 75.000 
SVGA 4800x60053.674 85.060 
SVGA 5800x60048.080 72.190 
SVGA 6800x60037.900 61.030 
SVGA 7800x60034.500 55.380 
SVGA 8800x60038.000 60.510 
SVGA 9800x60038.600 60.310 
SVGA 10800x60032.700 51.090 
SVGA 11800x60038.000 60.510 
MAC 16832x62449.720 74.550 
XGA 11024x76848.360 60.000 
XGA 21024x76868.677 84.997 
XGA 31024x76860.023 75.030 
XGA 41024x76856.476 70.070 
XGA 51024x76860.310 74.920 
XGA 61024x76848.500 60.020 
XGA 71024x76844.000 54.580 
XGA 81024x76863.480 79.350 
XGA 91024x768 (Interlace)36.000 87.170 
XGA 101024x76862.040 77.070 
XGA 111024x76861.000 75.700 
XGA 121024x768 (Interlace)35.522 86.960 
XGA 131024x76846.900 58.200 
XGA 141024x76847.000 58.300 
XGA 151024x76858.030 72.000 
MAC 191024x76860.240 75.080 
SXGA 11152x86464.200 70.400 
SXGA 21280x102462.500 58.600 
SXGA 31280x102463.900 60.000 
SXGA 41280x102463.340 59.980 
SXGA 51280x102463.740 60.010 
SXGA 61280x102471.690 67.190 
SXGA 71280x102481.130 76.107 
ON-SCREEN
 DISPLA yRESOLUTION H-Freq .(kHz)V-Freq .(Hz)
SXGA 81280x102463.980 60.020 
SXGA 91280x102479.976 75.025 
SXGA 101280x96060.000 60.000 
SXGA 111152x90061.200 65.200 
SXGA 121152x90071.400 75.600 
SXGA 131280x1024 (Interlace)50.000 86.000 
SXGA 141280x1024 (Interlace)50.000 94.000 
SXGA 151280x102463.370 60.010 
SXGA 161280x102476.970 72.000 
SXGA 171152x90061.850 66.000 
SXGA 181280x1024 (Interlace)46.430 86.700 
SXGA 191280x102463.790 60.180 
SXGA 201280x102491.146 85.024 
SXGA+ 11400x105063.970 60.190 
SXGA+ 21400x105065.350 60.120 
SXGA+ 31400x105065.120 59.900 
SXGA+ 41400x105064.030 60.010 
SXGA+ 51400x105062.500 58.600 
MAC 211152x87068.680 75.060 
MAC1280x96075.000 75.080 
MAC1280x102480.000 75.080 
WXGA 11366x76848.360 60.000 
WXGA 21360x76847.700 60.000 
WXGA 31376x76848.360 60.000 
WXGA 41360x76856.160 72.000 
WXGA 61280x76847.776 59.870 
WXGA 71280x76860.289 74.893 
WXGA 81280x76868.633 84.837 
WXGA 91280x80049.600 60.050 
WXGA 101280x80041.200 50.000 
WXGA 111280x80049.702 59.810 
WUXGA 11920x120074.556 59.885 
WUXGA 21920x120074.038 59.950 
WSXGA+ 11680x105065.290 59.954 
WXGA+ 11440x90055.935 59.887 
WXGA+ 21440x90074.918 60.000 
UXGA 11600x120075.000 60.000 
UXGA 21600x120081.250 65.000 
UXGA 31600x120087.500 70.000 
UXGA 41600x120093.750 75.000 
UXGA 51600x1200106.250 85.000 
720p1280x72045.000 60.000 
720p1280x72037.500 50.000 
1035i1920x1035 (Interlace)33.750 60.000 
1080i
1920x1080 (Interlace)33.750 60.000 
1920x1080 (Interlace)28.125 50.000 
✽
✽
✽
✽
✽
✽
✽