Samsung S5 Active Owners Manual

							Call Functions       53
Keypad: displays the on-screen keypad, where you can 
enter number using DTMF (Dual Tone Multi-Frequency).
End call: terminates the call.
Speaker: routes the phone’s audio through either the speaker or 
through the earpiece.
–Ta p  Speaker to route the audio through the speaker. (You can 
adjust the speaker volume using the volume keys.) A green line 
will appear under the Speaker button.
–Ta p  Speaker again to use the phone’s earpiece (see “Using 
the Speakerphone During an Active Call”
 on page 56). The 
green line will disappear when Speaker is not activated.
Mute/Unmute turn the onboard microphone either on or off.
–Ta p  Mute during a call to mute the microphone. A green line 
will appear under the Mute button.
–Ta p  Mute again to unmute the microphone. The green line will 
disappear when Mute is not activated.
Bluetooth connects to a Bluetooth headset.
–Ta p  Bluetooth during a call to activate a Bluetooth headset. A 
green line will appear under the Headset button.
–Ta p  Bluetooth again to de-activate the Bluetooth headset. The 
green line will disappear when the Headset is not activated.
Press  for more options:
–Hold: place the current active call on hold.
–Contacts: allows you to go to your Contact list.
–Memo: allows you to write a memo.–Messages: allows you to write a message during a call.
–Personalize call sound: allows you to adjust the sound of the 
incoming call by selecting an  audio equalizer setting for the 
current call.
–Extra volume: allows you to turn up the volume when you are 
in a noisy setting.
–Settings: allows you to access your Call settings. 
DRAFT
FOR INTERNAL USE ONLY  
						

							54
Personalizing the Call Sound Setting
During a call it may be necessary to adjust the sound of the 
incoming call by selecting an audio equalizer setting for the 
current call.1. From the currently active call, tap   
Menu ➔ 
Personalize call sound.
Note: If prompted to enable the feature via the Call settings 
menu, go to 
Settings ➔ Call settings  ➔ Personalize call sound.
2. Select an available option.  Choose from: Adapt sound, 
Soft sound, Clear sound, and Off.
Placing a Call on Hold
You can place the current call on hold whenever you want. If 
your network supports this service, you can also make 
another call while a call is in progress.
To place a call on hold:
1.From the currently active call, tap   Menu ➔ Hold to 
place the current call on hold.
2. From the currently active call, tap   
Menu ➔ 
Resume call to activate the call that is on hold.
To make a new call while a call is in progress:
1. From the currently active call, tap Add call to dial the 
second call.
2. Dial the new phone number and tap 
 Call.
To switch between the two calls:
  Tap the on-screen previous On hold number entry and 
select 
 Swap. The previous In call number turns 
gray and displays On hold. Th e new active call displays 
a green background behind the number.
Switching Between Calls
When you have an active call and a call on hold, you may 
switch between the two calls,  changing the one on hold to 
active and placing the other on hold. 
1. Ta p  Swap . 
The current call (caller #2)  is placed on hold and the 
previous call on hold (caller #1) is then reactivated so 
that you can continue conver sing with that person. The 
active call will appear in a green box.
2. Tap   to end the currently active call. 
SwapSwap
DRAFT
FOR INTERNAL USE ONLY  
						

							Call Functions       55
To end a specific call:
1.Ta p  Swap until the call you want to end appears in a 
green box.
2. Ta p  
 to end the specific call.
3. Tap   to end the remaining call. 
To answer a call while you have a call in progress:
You can answer another call while you have a call in progress 
if you have activated your Call  waiting feature. Otherwise, the 
other call will go to your Voicemail box. For more information, 
refer to  “Additional settings”   on page 129.
1. Tap   and slide to the right to answer another call.
2. Ta p  
Put Name/Number on hold to put the first call on 
hold.
– or –
Ta p  
End call with Name/Number to end the first call.
3. To switch between the two calls, tap  Swap.
: Places the current call on hold and then activates the 
previous call. The active call will appear in a green box. Tap 
Swap again to switch back.
To end a call on hold:
1. Ta p   to disconnect the active call. 
2. The call on hold will now become the active call. Tap 
 to end the call.
3-Way Calling (Multi-Party Calling)
The 3-Way or Multi-Party feat ure allows you to answer a 
series of incoming calls and  place them on hold. If this 
service is supported by the network, all calls can be joined 
together. You are notified of an incoming call by a call waiting 
tone.
Note: The  Merge  option combines all of the calls you have 
established with your phone (both active and on hold). 
Swap  places the current call on hold and then activates 
the previous call.
This feature joins all of the calls you have established with 
your phone (both active and on  hold) into a multi-party call.
1. Tap   and slide to the ri ght to answer the call.
2. Tap   and slide to the right to answer the next call.
3. Ta p  
Put Name/Number on hold to put the first call on 
hold.
DRAFT
FOR INTERNAL USE ONLY  
						

							564.
Join the first two callers into a single multi-party call by 
tapping  Merge  .
5. To temporarily leave the conference call, tap   
Menu 
➔ Hold. 
To rejoin the conference call tap 
Resume call.
6. Tap   to end the call.
Using the Speakerphone During an Active Call
While in an active call, it is possible to enable the 
speakerphone feature.
1. Ta p  
Speaker .
The Speaker button now appears as   and the 
speakerphone is activated.
2. Use the 
Volume keys (located on the left side of your 
phone) to adjust the volume.
3. To deactivate the speakerphone, tap 
Speaker .
Switching off the Microphone (Mute)
You can temporarily switch your phone’s microphone off, so 
that the other person cannot hear you.
Example: You wish to say something to person in the room, 
but do not want the person on the phone to hear 
you.
1. Ta p  Mute  . 
The 
Mute button now appears as  and Mute is 
activated.
2. Ta p  Mute 
 to deactivate the  Mute function and 
reactivate the microphone. 
Bluetooth headset
1. Ta p  Headset  .
2. The phone will scan for your  Bluetooth headset. When 
found, connect to the headset.
The 
Headset button now appears as   and the 
Bluetooth headset is activated.
3. Ta p  Headset   to deactivate th e Bluetooth headset 
and reactivate the phone speaker. 
Merge
Speaker
Speaker
Speaker
Mute
Mute
Mute
Headset
Headset
Headset
DRAFT
FOR INTERNAL USE ONLY  
						

							Call Functions       57
Searching for a Number in Address Book
1.During the active call, press  then tap  Contacts.
2. Tap the Address Book entry.
For further details about the  Address Book feature, see 
“Finding an Address Book Entry”  on page 62.
Call waiting
You can answer an incoming call while you have a call in 
progress, if this service is supported by the network and you 
have previously set the Call waiting option to 
Activate.  
You are notified of an incoming call by a call waiting tone. 
To answer a new call while you have a call in progress:
1. In a single motion, touch  and slide it in any 
direction to answer the new incoming call. 
2. Tap an option from the Accept call after menu:
 Put Name/Number on hold to place the previous caller on 
hold while you answer the new incoming call.
 End call with Name/Number to end the previous call and 
answer the new call.
Note: The new caller appears at the top of the list. The 
previous caller is placed on hold and appears at the 
bottom of the list.
3. Tap the on-screen previous 
On hold number entry and 
select  
Swap to switch between the two calls. 
This places the new caller on  hold and activates the 
previous call. 
Important! The currently active call  is displayed with a green 
background.
4. Ta p   
Swap again to switch back.
Call forwarding
1.From the Home screen, tap    ➔ ➔ Settings ➔ 
Call ➔ Additional settings ➔ Call forwarding.
2. Tap one of the following options:
 Always forward: allows you to forward all voice calls.
 Forward when busy allows you to forward voice calls to a 
designated number instead of your voice mail number if you 
are on another phone call. 
SwapSwap
SwapSwap
DRAFT
FOR INTERNAL USE ONLY  
						

							58
 Forward when unanswered: allows you to forward voice calls 
to a designated number instead of your voicemail number 
when there is no answer on your phone. You can also select 
the amount of time that the phone delays before forwarding.
 Forward when unreachable: allows you to forward voice calls 
to a designated number instead of your voicemail number 
when you are not in an area covered by your service provider or 
when your phone is switched off.
Call Settings
To access the Call settings menu:
  From the Home screen, tap    ➔  ➔ Settings ➔ 
Call.
– or –
  From the Home screen, tap Apps   ➔ Settings  
➔  
Call.
For detailed information on all of the call settings, see  “Call” 
on page 127.
DRAFT
FOR INTERNAL USE ONLY  
						

							Contacts and Your Address Book       59
Section 4: Contacts and Your Address Book
This section allows you to manage your daily contacts by 
storing their name and number in your Address Book. 
Address Book entries can be sorted by name, entry, or group. 
AT&T Address Book Activation
When you access the AT&T Address Book, the network 
backup service, contacts are automatically synchronized 
between your phone and onlin e address book. The changes 
you make are automatically saved and if you ever upgrade, 
damage, or lose your phone, you can easily restore your 
contacts onto your new phone.
To activate the AT&T Address Book:
1. From the Home screen, tap 
Contacts .
Your Address Book is displayed.
2. If you have not synchronized your phone with your 
online AT&T Address Book recently, the 
AT&T Address 
Book
 screen is displayed. Tap Start Sync if you want to 
synchronize your Address Book.
3. Follow the on-screen instructions.
Your AT&T Address Book is Ready to Use. You can now make 
a call or send a message through your Address Book. You can also manage your Address Book on the web 
at 
http://www.att.com/addressbook.
Synchronizing your AT&T Address Book
If you ever upgrade, damage, or lose your phone, you can 
easily restore your contacts onto your new phone by 
following these steps:
1. From the Home screen, tap 
Contacts .
2. Press   ➔ 
Settings ➔ Contacts ➔ AT&T Address 
Book
.
3. At the AT&T Address Book screen, tap 
Sync Now to 
synchronize your phone with  your online Address Book.
Note: You must first copy any contacts that exist on your SIM 
card to your phone. For more information, refer to 
“Copying Contacts to the Phone”   on page 69.
Your phone is synchronized.
4. At the 
Your AT&T Address Book is Ready for Use prompt, 
tap 
OK.
Your Contact list is displayed.
DRAFT
FOR INTERNAL USE ONLY  
						

							60
Adding a New Contact
Use the following procedure to add a new contact to your 
Address Book. 
Saving a Number from the Home screen
1.From the Home screen, tap Contacts  ➔ .
2. At the Save contact to prompt, tap on Device, SIM, or 
Account name.
3. Tap the image icon and a ssign a picture to the new 
entry by choosing one of three options:
: retrieve a previously stored image from your Gallery or 
from your My files folder and assign it to this entry. Tap an 
image to assign the image to the contact, then tap 
Done.
 Tagged pictures: retrieve a previously tagged image from your 
Gallery.
 Take picture: use the camera to take a new picture and assign 
it to this entry, then tap 
Done.
: although not an option with a new entry, deletes any 
previously assigned image on an existing contact.
4. Ta p  t h e  Name field and use the on-screen keypad to 
enter the full name. For more information, refer to 
“Entering Text”   on page 38. – or –
Ta p  
 next to the Name field to display additional 
name fields.
5. Ta p  t h e  
Phone number field.
The numerical keypad is displayed.
The 
Mobile button   initially displays next to the 
Phone number field. If you want to add a phone number 
that is not a mobile number, tap the 
Mobile button and 
select from the other phone number types.
6. Enter the phone number.
Ta p  
 to add another Phone number field or tap  
to delete a field.
7. Ta p  
Email address .
The keyboard is displayed.
The 
Home button   initially displays next to the 
Email field. If you want to add an Email address that is 
not a Home email address, tap the 
Home button and 
select another Email address type.
8. Enter the Email address.
Mobile
Home
DRAFT
FOR INTERNAL USE ONLY  
						

							Contacts and Your Address Book       61
Ta p  
 to add another Email address field or tap 
to delete a field.
9. T

ap any of the following fields that you want to add to 
your new contact:
 Groups: assign the contact to Not assigned, Favorites, ICE - 
emergency contacts, Co-workers, Family, or Friends.
: adds a field used to assign a message tone that will 
sound when messages are received from this contact.
: tap this button to add additional fields.
10. Ta p  Save to save the new contact.
Adding Pauses to Contact Numbers
When you call automated systems, you are often required to 
enter a password or account number. Instead of manually 
entering the numbers each time, you can store the numbers 
in your Contacts along with special characters called pauses 
and waits. A pause will stop the calling sequence for two 
seconds and a wait will pause  the calling sequence until you 
enter a number or press a key.
To add a pause or a wait to an existing Contact:
1. From the Home screen, tap 
Contacts , and then tap 
the name or number to open the Contact.
2. Ta p  t o  e d i t .
3. Tap the phone number field.
4. Tap the screen at the position where the pause or wait 
needs to be added.
5. Ta p  .  
6. Ta p  
Pause to add a two-second pause or tap Wait to 
add a wait, and use the keypad  to enter the additional 
numbers. A pause will be displayed as a comma (,) and 
a wait will be displayed as a semi-colon (;).
7. Ta p  
Save to save your changes, or tap Cancel to 
discard.
DRAFT
FOR INTERNAL USE ONLY  
						

							62
Editing an Existing Contact
When editing an existing contact, you can tap a field and 
change or delete the information, or you can add additional 
fields to the contact’s list of information.1. From the Home screen, tap 
Contacts . 
2.Tap the Contact that you want to edit.
3. Ta p  t o  e d i t .
4. Tap any of the fields to add, change, or delete 
information.
5. Ta p  
Save to save the edited information.
Using Contacts
Dialing or Messaging from Address Book
Once you have stored phone  numbers in the Address Book, 
you can dial them easily and quic kly by either using their SIM 
card location number or by using the Search field to locate 
the entry. 
From the Address book, you can also send messages.
Finding an Address Book Entr y
You can store phone number s and their corresponding 
names onto your SIM card  and phone’s onboard memory. 
The two locations are physically separate but are used as a 
single entity, called the Address Book.
Depending on your particul ar SIM card, the maximum 
number of phone numbers the SIM card can store and how 
they are stored may differ.
1. From the Home screen, tap 
Contacts .
2. Within the Contacts list (sorted alphabetically), tap a 
letter on the right side of the display to quickly jump to 
the contacts beginning with that letter.
3. Tap the contact you wish to call or message.
4. Tap the phone icon to make a phone call or tap the 
message icon to send a message.
For more information, refer to  “Creating and Sending 
Messages”   on page 71.
Tip: From the Contact list, sweep right over a listing to make a 
call. Sweep left over a listing to send a message.
DRAFT
FOR INTERNAL USE ONLY