Samsung Idcs 100 Digital Communications System General Description Manual

and distributed group may contain a maximum of 48 stations. A station may be
assigned to more than one group. Each station group has its own recall timer for
calls transferred to that group.
STATION MESSAGE DETAIL RECORDING (SMDR)
The system provides records of calls made, received and transferred. Connecting
a customer-provided printer or call accounting system will allow collection of these
records. Each call record provides the following details: station number, outside
line number, start date, start...

A log of 100 alarms are stored in a buffer and can be reviewed at a display keyset
or sent to a printer (see sample Alarm Report in section 4.11 of this document).
SYSTEM DIRECTORY
Each station, station group and outside line can have an 11 character directory
name. This name will appear on keyset displays to provide additional information
about lines and stations.
TOLL RESTRICTION
There are 250 allow and 250 deny entries of 11 digits each. Each of these entries
can apply to dialing classes B, C, D , E,...

TRUNK GROUPS
Outside lines can be grouped for easy access by dialing a code or pressing a
button. There are 11 trunk groups available for iDCS 100 system.
UNIFORM CALL DISTRIBUTION (UCD)
UCD is used whenever the user expects to have more ringing calls than people to
answer them. It prevents callers from receiving busy signals or lengthy delays be-
fore answering. Callers reaching a busy station group are held in queue for an
available agent. First and second announcements reassure the caller until an...

UNIVERSAL ANSWER
Station users may dial the Universal Answer code or press the UA key to answer
any outside lines programmed to ring the UA device. The UA device can be a
station, group of stations, common bell or ring over page.
VIRTUAL SINGLE LINE TELEPHONE
The iDCS 100 has 14 virtual extensions. These ports have all the attributes of an
actual SLT port including call forwarding. These virtual ports can be exchanged
with real ports using the set relocation feature to provide hot desking.
VOICE MAIL –...

conversation is usually considered “real time” these packets need to be delivered
in a consistent manner with minimal delay. This can be controlled via a Gatekeeper
which tracks and monitors voice packets. Gatekeepers are part of the H.323 stan-
dard but are not required. The iDCS 100 ITMC is Gatekeeper compliant.
In any Ethernet environment, packet transfers are subject to delays and/or loss. If
these delays are greater than 200ms the voice quality will deteriorate. The Ethernet
data traffic and network...

STATION FEATURES
4.28
ADD-ON MODULE
APPOINTMENT REMINDER
AUTOMATIC HOLD
AUTOMATIC PRIVACY
BACKGROUND MUSIC
BUSY STATION CALLBACK
BUSY STATION INDICATIONS (BLF)
CALL FORWARDING
CALL LOGS
CALL PICKUP
DIRECT STATION SELECTION (DSS)
DO NOT DISTURB (OVERRIDE)
DO NOT DISTURB (PROGRAMMABLE)
DOOR LOCK RELEASE
EXCLUSIVE HOLD
GROUP LISTENING
HEADSET OPERATION
HEARING AID COMPATIBLE
LINE QUEUING WITH CALLBACK
LINE SKIPPING
LOUD RINGING INTERFACE
MESSAGE WAITING LIGHT/INDICATION
MUTE MICROPHONE/HANDSET
OFF-HOOK...

32 BUTTON AOM
The DCS 32-button add-on module (AOM) adds to the capability of any keyset. The
32 programmable buttons with red buttons can be used for feature keys, DSS/BLF
keys or one touch speed dial buttons. Because this AOM has a microphone and a
speaker it can be used to provide executive off hook voice announce or as a stand
alone unit whenever a handset and dial pad are not required.
64 BUTTON MODULE
The 64-button module adds to the capability of any keyset. Up to four 64-button
modules can be...

BUSY STATION INDICATIONS (BLF)
DSS/BLF keys may be assigned to any keyset or add-on module. These buttons
will be off when the station is idle, light red when that station is in use and flash
distinctively when that station is in the DND mode.
CALL FORWARDING
Station users can forward internal and outside calls to other destinations immedi-
ately (Forward All), when busy (Forward Busy) or if not answered in a program-
mable number of seconds (Forward No Answer). These forward destinations can
all be...

DO NOT DISTURB (OVERRIDE)
The DND Override feature allows a keyset with a DND Override key (DNDO) and
the appropriate class of service to override the DND setting at a called keyset. This
will allow a user to go into DND while waiting for an important call and have that
call transferred to them via a screened transfer from a station (for example the us-
ers secretary) with a DNDO key.
DO NOT DISTURB (PROGRAMMABLE)
The Do Not Disturb (DND) feature is used to stop all calls to a station. System pro-...

back when the line is available (a maximum of 100 callbacks are allowed system-
wide at one time including busy station and busy trunk).
LINE SKIPPING
When the user is talking on an outside line and the automatic hold feature is turned
off, he/she may press an idle line key and skip to that line without causing the
previous call to go on hold.
LOUD RINGING INTERFACE
The MISC daughter board has 3 relays that can be programmed to provide a dry
contact closure for control of a customer provided loud ringing...