Ricoh Mp C5503 User Guide
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MessageCausesSolutions"Memory is full. Press [Write] to write the current scanned data to the memory storage device, or press [Cancel] to delete."The scan could not be completed because there was insufficient hard disk memory at the time of saving to the memory storage device.Select whether or not to save the scanned document to the memory storage device. Messages Displayed on the Client Computer This section describes likely causes of and possible solutions for the main error messages displayed...
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MessageCausesSolutions"Cannot specify any more scanning area."The maximum number of registerable scan areas has been exceeded.The maximum number of scanning areas that can be stored is 100. Delete unneeded scanning areas."Clear Misfeed(s) in ADF."A paper misfeed has occurred inside the ADF.• Remove jammed originals, and then insert them again. For details about jammed paper, see "Removing Jammed Paper", Troubleshooting . • When a misfeed occurs, replace the jammed originals. •...
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MessageCausesSolutions"Insufficient memory. Reduce the scanning area."Scanner memory is insufficient.• Reset the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following cause: • Scanning cannot be performed if large values are set for brightness when using halftone or high resolution. For details about the relationship between scan settings, see "Relationship between Resolution and Scan...
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MessageCausesSolutions"Scanner is in use for other function. Please wait."A function of the machine other than the Scanner function is being used such as the Copier function.• Wait for a while, and then reconnect. • Cancel the job that is being processed. Press the [Stop] key. Follow the instructions in the message that appears and exit the function that is running."Scanner is not available on the specified device."The TWAIN scanner function cannot be used on this machine.Contact your...
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MessageCausesSolutions"Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." ("XXX" and "YYY" indicate scanner names.)The machine is not connected to the network correctly.• Check that the previously used scanner is connected to the network correctly. • Cancel the personal firewall of the client computer. For details about firewall, see Windows Help. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the...
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MessageCausesSolutions"Scanner is not available. Check the scanner connection status."Network communication is not available because the machine's IP address could not be obtained from the host name. If only "IPv6" is set to [Active], the IPv6 address might not be obtained.• Check whether the machine's host name is specified in the Network Connection Tool. For the WIA driver, check the [Network Connection] tab in the properties. • Use Web Image Monitor to set "LLMNR" of...
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When Other Messages AppearMessageCausesSolutions"Cannot connect with the wireless card. Turn the main power switch off, then check the card." (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".)• The wireless LAN board was not inserted when the machine was turned on. • The wireless LAN board was pulled out after the machine was turned on. • The settings are not updated although the unit is detected.Turn off the power, and then...
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MessageCausesSolutions"Internal cooling fan is active."Large print runs will cause the machine's interior to heat up, triggering the cooling fan. The fan will automatically begin running when the print run reaches approximately 3,000 sheets of A4 , or 1,500 sheets of A3 . The fan will run for about 30 minutes. The fan will emit noise, but this is normal and the machine will be operable while the fan is running. The amount of paper that can be printed and the total operation time until the fan...
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MessageCausesSolutions"Captured file exceeded max. number of pages per file. Cannot send the scanned data."The maximum number of pages per file has been exceeded.Reduce the number of pages in the transmitted file, and then resend the file. For details about the maximum number of pages per file, see "Storage Function", Scan . "Original(s) is being scanned for a different function."Another function of the machine is being used.Cancel the job in progress. Press [Exit], and then press...
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When the Address Book Is UpdatedMessageCausesSolutions"Updating the destination list has failed. Try again?"A network error has occurred.• Check whether the server is connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine. • If you are using anti-virus software, add the program to the exclusion list in the application settings. For details about how to add programs to the exclusion list, see the anti-virus software Help. • To...