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Ricoh Mp C5503 User Guide

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Page 221

MessageCausesSolutions"Memory is full. Press [Write]
to write the current scanned
data to the memory storage
device, or press [Cancel] to
delete."The scan could not be
completed because there
was insufficient hard disk
memory at the time of saving
to the memory storage
device.Select whether or not to save the
scanned document to the memory
storage device.
Messages Displayed on the Client Computer
This section describes likely causes of and possible solutions for the main error messages displayed...

Page 222

MessageCausesSolutions"Cannot specify any more
scanning area."The maximum number of
registerable scan areas has
been exceeded.The maximum number of scanning
areas that can be stored is 100. Delete
unneeded scanning areas."Clear Misfeed(s) in ADF."A paper misfeed has
occurred inside the ADF.• Remove jammed originals, and then insert them again. For details
about jammed paper, see
"Removing Jammed Paper",
Troubleshooting
.
• When a misfeed occurs, replace the jammed originals.
•...

Page 223

MessageCausesSolutions"Insufficient memory. Reduce
the scanning area."Scanner memory is
insufficient.• Reset the scan size.
• Lower the resolution.
• Set with no compression. For details about the settings, see
TWAIN driver Help.
The problem may be due to the
following cause:
• Scanning cannot be performed if large values are set for brightness
when using halftone or high
resolution. For details about the
relationship between scan
settings, see "Relationship
between Resolution and Scan...

Page 224

MessageCausesSolutions"Scanner is in use for other
function. Please wait."A function of the machine
other than the Scanner
function is being used such
as the Copier function.• Wait for a while, and then reconnect.
• Cancel the job that is being processed. Press the [Stop] key.
Follow the instructions in the
message that appears and exit
the function that is running."Scanner is not available on
the specified device."The TWAIN scanner function
cannot be used on this
machine.Contact your...

Page 225

MessageCausesSolutions"Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead."
("XXX" and "YYY" indicate
scanner names.)The machine is not
connected to the network
correctly.• Check that the previously used scanner is connected to the
network correctly.
• Cancel the personal firewall of the client computer. For details
about firewall, see Windows
Help.
• Use an application such as telnet to make sure SNMPv1 or
SNMPv2 is set as the...

Page 226

MessageCausesSolutions"Scanner is not available.
Check the scanner
connection status."Network communication is
not available because the
machine's IP address could
not be obtained from the
host name. If only "IPv6" is
set to [Active], the IPv6
address might not be
obtained.• Check whether the machine's host name is specified in the Network
Connection Tool. For the WIA
driver, check the [Network
Connection] tab in the properties.
• Use Web Image Monitor to set "LLMNR" of...

Page 227

When Other Messages AppearMessageCausesSolutions"Cannot connect with the
wireless card. Turn the main
power switch off, then check
the card."
(A "wireless LAN board" or
"Bluetooth interface unit" is
referred to as a "wireless
card".)• The wireless LAN board was not inserted
when the machine was
turned on.
• The wireless LAN board was pulled out
after the machine was
turned on.
• The settings are not updated although the
unit is detected.Turn off the power, and then...

Page 228

MessageCausesSolutions"Internal cooling fan is
active."Large print runs will cause
the machine's interior to heat
up, triggering the cooling
fan. The fan will
automatically begin running
when the print run reaches
approximately 3,000 sheets
of A4
, or 1,500 sheets of
A3
.
The fan will run for about 30 minutes.
The fan will emit noise, but this is
normal and the machine will be
operable while the fan is running.
The amount of paper that can be
printed and the total operation time
until the fan...

Page 229

MessageCausesSolutions"Captured file exceeded
max. number of pages per
file. Cannot send the
scanned data."The maximum number of
pages per file has been
exceeded.Reduce the number of pages in the
transmitted file, and then resend the
file. For details about the maximum
number of pages per file, see "Storage
Function", Scan
.
"Original(s) is being
scanned for a different
function."Another function of the
machine is being used.Cancel the job in progress. Press [Exit],
and then press...

Page 230

When the Address Book Is UpdatedMessageCausesSolutions"Updating the destination list
has failed. Try again?"A network error has
occurred.• Check whether the server is connected.
• Antivirus programs and firewalls can prevent client computers from
establishing connection with this
machine.
• If you are using anti-virus software, add the program to the
exclusion list in the application
settings. For details about how to
add programs to the exclusion
list, see the anti-virus software Help.
• To...
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