Ricoh Mp C5503 User Guide

Messages Displayed When Using the Scanner
Function
Messages Displayed on the Control Panel When Using the Scanner Function
This section describes likely causes of and possible solutions for the error messages that appear on the
control panel. If a message not described here appears, act according to the message.
MessageCausesSolutions"Cannot find the specified
path. Please check the
settings."The destination computer
name or folder name is
invalid.Check whether the computer name and
the folder...

MessageCausesSolutions"Exceeded max. number of
alphanumeric characters."The maximum enterable
number of alphanumeric
characters has been
exceeded.Check the maximum number of
characters which can be entered, and
then enter it again. For details about
the maximum enterable number of
characters, see "Values of Various Set
Items for Transmission/Storage /
Delivery Function", Scan
.
"Programmed. Cannot
program the destination(s)
that is not programmed in
the address book."The...

MessageCausesSolutions"The program is recalled.
Cannot recall the
destination(s) for which
access privileges are
required."The program contains a
destination for which the
currently logged-in user
does not have permission to
view.For details about how to set
permissions, see Security Guide
.
"The program is recalled.
Cannot recall the
destination(s) that is deleted
from the address book."The destination stored in the
program could not be called
because it was deleted from
the address...

MessageCausesSolutions"Exceeded max. data
capacity."
"Check scanning resolution,
then press Start key again."The scanned data exceeded
maximum data capacity.Specify the scan size and resolution
again. Note that it may not be possible
to scan very large originals at a high
resolution. For details about the settings
for scan function, see "Relationship
between Resolution and Scan Size",
Scan
.
"Exceeded max. data
capacity."
"Check the scanning
resolution, then reset n...

MessageCausesSolutions"Not all of the image will be
scanned."Using [Specify Reproduction
Ratio] to scale down a large
document may cause part of
the image to be lost.Specify a large size in [Specify Size],
and then try to scan the original again.
If displaying the entire image is not
necessary, press the [Start] key to start
scanning with the current scaling
factor."The size of the scanned
data is too small."
"Check the resolution and
the ratio and then press the
Start key...

MessageCausesSolutions"Memory is full. Scanning
has been cancelled. Press
[Send] to send the scanned
data, or press [Cancel] to
delete."Because there is not enough
free hard disk space in the
machine for delivering or
sending by e-mail while
storing in the Document
Server, only some of the
pages could be scanned.Specify whether to use the data or not.
When data transmission fails
MessageCausesSolutions"Authentication with the
destination has failed. Check
settings. To check the current...

MessageCausesSolutions"Transmission has failed.
Insufficient memory in the
destination hard disk. To
check the current status,
press [Scanned Files
Status]."Transmission has failed.
There was not enough free
space on the hard disk of the
SMTP server, FTP server, or
client computer at the
destination.Allocate sufficient space."Transmission has failed. To
check the current status,
press [Scanned Files
Status]."While a file was being sent,
a network error occurred
and the file could not be...

MessageCausesSolutions"Some of selected files are
currently in use. They could
not be deleted."You cannot delete a file
which is waiting to be
transmitted ("Waiting..."
status displayed) or whose
information is being
changed with
DeskTopBinder.Cancel transmission ("Waiting..." status
cleared) or the DeskTopBinder setting,
and then delete the file.
When data cannot be sent because there are too many documents or pages
MessageCausesSolutions"Exceeded max. number of
pages per...

When the WSD scanner function cannot be usedMessageCausesSolutions"Cannot communicate with
PC. Contact the
administrator."WSD (Device) protocol or
WSD (Scanner) protocol is
disabled.For details about how to enable or
disable the WSD protocol, see Security
Guide
.
"Cannot start scanning
because communication was
failed."Scan Profile is not set on the
client computer.Set Scan Profile. For details about how
to do this, see "Creating a New Scan
Profile", Scan
.
"Cannot start...

When documents cannot be stored on a memory storage deviceMessageCausesSolutions"Cannot write on the
memory storage device
because remaining free
space is insufficient."The memory storage device
is full and scan data cannot
be saved. Even if the
memory storage device
appears to have sufficient
free space, data might not
be saved if the maximum
number of files that can be
saved is exceeded.• Replace the memory storage device.
• If the document is scanned as single-page or divided multiple
pages,...