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Ricoh Mp C5503 User Guide

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Page 201

MessageCausesSolutions"Unable to access the
specified memory storage
device."• An error occurred when the machine
accessed the memory
storage device or a file
stored on the memory
storage device.
• An error occurred when the user used the
Direct printing function to print from a memory
storage device.Save the file to a different memory storage device, and then try to print
again.
Messages Printed on the Error Logs or Reports When Using the Printer Function
This section describes likely causes of...

Page 202

MessageCausesSolutions"An error occurred while
processing an Unauthorized
Copy Prevention job. The
job was cancelled."The resolution is set to a
value less than 600 dpi
when [Unauthorized Copy
Prevention] is specified.On the printer driver, set the resolution
to 600 dpi or higher, or deselect
[Unauthorized Copy Prevention]."Collate has been
cancelled."Collate was canceled.Turn off the power, and then back on
again. If the message appears again,
contact your service...

Page 203

MessageCausesSolutions"Classification Code is
incorrect."The classification code is
not supported with the
printer driver.Select [Optional] for classification code.
For details about how to specify
classification code settings, see
"Configuring Classification Codes", Print
.
"Duplex has been
cancelled."Duplex printing was
canceled.• Select the proper paper size for the duplex function. For details about
paper, see "Specifications for the
Main Unit", Maintenance and...

Page 204

MessageCausesSolutions"Print overrun."Images were discarded
while printing.PCL 6
Select a lower resolution on the
printer driver. For details about how
to change the resolution setting, see
the printer driver Help.
PostScript 3
Select a lower resolution on the
printer driver. For details about how
to change the resolution setting, see
the printer driver Help."Punch has been
cancelled."Punch printing was
canceled.Check the paper orientation, print
orientation, and then punch position....

Page 205

MessageCausesSolutions"Exceeded max. number of
files of Document Server.
Cannot store."The maximum file capacity
of the Document Server was
exceeded.Delete some of the files stored in the
Document Server."Exceeded max. number of
files. (Auto)"While using the error job
store function to store
Normal Print jobs as Hold
Print files, the maximum file
capacity for file storage or
Hold Print file management
(automatic) was exceeded.Delete Hold Print files (automatic) or
unneeded files stored in...

Page 206

MessageCausesSolutions"The specified folder in
Document Server is locked.
Cannot store."The specified folder is
locked.Unlock the folder or specify another
folder number that can be used. For
details about locked folders, see
Security Guide
.
When there is not enough free hard disk space
MessageCausesSolutions"HDD is full."When printing with the
PostScript 3 printer driver,
the hard disk capacity for
fonts and forms has been
exceeded.Delete unneeded forms or fonts
registered in the...

Page 207

When there is a problem with a parameterMessageCausesSolutions"86: Error"Parameters of the control
code are invalid.Check the print settings.
When the user lacks privileges to perform an operation
MessageCausesSolutions"No response from the
server. Authentication has
failed."A timeout occurred while
connecting to the server for
LDAP authentication or
Windows Authentication.Check the status of the server."Printing privileges have not
been set for this document."The PDF document you...

Page 208

When a user cannot be registeredMessageCausesSolutions"Auto-registration of user
information has failed."Automatic registration of
information for LDAP
Authentication or Windows
Authentication failed
because the Address Book is
full.For details about automatic registration
of user information, see Security Guide
.
"Information for user
authentication is already
registered for another user."The user name for LDAP or
Integration Server
authentication was already
registered in a different...

Page 209

MessageCausesSolutions"Command Error"An RPCS command error
occurred.Check using the following procedure:
• Check if the communication between the computer and the
machine is working correctly.
• Check if the correct printer driver is being used.
• Check if the machine's memory size is set correctly in the printer
driver.
• Check that the printer driver is the most up-to-date version available."Compressed Data Error."The printer detected corrupt
compressed data.• Check the connection...

Page 210

MessageCausesSolutions"Failed to obtain file system."PDF direct printing could not
be performed because the
file system could not be
obtained.Turn off the power, and then back on
again. If the message appears again,
contact your service representative."File system is full."PDF file does not print out
because the capacity of the
file system is full.Delete all unnecessary files from the
hard disk, or decrease the file size sent
to the machine."I/O buffer overflow."An input buffer...
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