Ricoh Mp 7500 Service Manual

Other Printing Problems
45
3 Other Printing Problems
This section explains likely causes of and possible solutions for problems that
can occur when printing from a computer.
Problem Cause Solution
Print is smudges. Settings for thick pa-
per have not been 
made when printing 
on thick paper in the 
bypass tray. PCL 5e/6 and PostScript 3
Select [Thick] in the [Type:] list on the [Paper] 
tab.
RPCS
Select [Thick] in the [Paper type:] list on the 
[Print Settings] tab.
The print on the entire 
page is...

Troubleshooting When Using the Printer Function
46
3
Images are printed at 
slant.The trays side fence 
might not be locked.Check the side fence are locked. See p.72 
“Changing the Paper Size”.
Print is slanted. The paper is feeding 
in at a slant.Load the paper correctly. See p.65 “Loading 
Paper”.
Misfeeds occur fre-
quently.The number of sheets 
loaded exceeds the ca-
pacity of the machine.Load paper only as high as the upper limit 
markings on the side fence of the paper tray or 
bypass tray. See...

Other Printing Problems
47
3
There is considerable 
delay between the 
print start instruction 
and actual printing.Processing time de-
pends on data vol-
ume. High volume 
data, such as graph-
ics-heavy documents, 
take longer to process.If the data-in lamp is blinking, data has been 
received by the printer. Wait for a moment.
Making the following setting on the printer 
driver may reduce the computers workload.
❖PCL 5e/6
Select the lower value for [Resolution] on 
the [Print Quality] tab in the...

Troubleshooting When Using the Printer Function
48
3
There is considerable 
delay between the 
print start instruction 
and actual printing.Processing time de-
pends on data vol-
ume. High volume 
data, such as graph-
ics-heavy documents, 
take longer to process.❖RPCS
Select the lower value for [Resolution:] on 
the [Print Quality] tab in the printer drivers 
dialog box. 
Select [Fast] for the [Document type] list on 
the [Print Quality] tab in the printer drivers 
dialog box. 
To enable [Change User...

Other Printing Problems
49
3
Duplex printing is 
malfunctioning.Duplex printing can-
not be done with a tray 
for which [1 Sided Copy] 
has been specified as 
Paper Type on the Sys-
tem Settings menu.Change the Paper Type setting for the tray to 
[2 Sided Copy] on the System Settings menu. 
See “System Settings”, General Settings 
Guide.
When using Windows 
95 / 98 / Me / 2000 / 
XP, Windows Server 
2003, or Windows NT 
4.0, combined printing 
or booklet printing 
does not come out as 
expected.The...

Troubleshooting When Using the Printer Function
50
3
If the problem cannot be solved, contact your service representative.
PDF files do not print 
out/cannot perform 
[PDF Direct Print].High compression 
PDF files created using 
the machines scanner 
function cannot print 
directly.Open the application used to create the PDF, 
and then print the file using the applications 
driver. 
Re-save the file in normal (non-compressed) 
PDF format.
Some types of High Compression PDF files are 
not supported....

51
4. Troubleshooting When
Using the Scanner Function
This chapter explains likely causes of and possible solutions for scanner function
problems.
When Scanning is Not Done as Expected
This section explains causes and remedies when scan results are not as expected.
Problem Cause Solution
The scanned image is 
dirty.The exposure glass or auto docu-
ment feeder (ADF) is dirty.Clean these parts. See p.106 
“Maintaining Your Machine”.
The image is distorted 
or out of position.The original was moved during...

Troubleshooting When Using the Scanner Function
52
4When You Cannot Send Scanned Files
The following sections explain likely causes of and solutions for Network Deliv-
ery and E-mail Sending-related problems.
When Stored Files Cannot be Accessed
This section explains likely causes of and possible solutions for job access-relat-
ed problems.
When You Cannot Browse the Network to Send a Scan file
This section explains likely causes of and possible solutions for the Browser Net-
work failing to operate when...

When You Cannot Send Scanned Files
53
4
When Stored Files Cannot be Edited
This section explains likely causes of and possible solutions for the TWAIN driv-
er failing to operate.
When the Network Delivery Function Cannot be Used
This section explains likely causes of and possible solutions for the Network De-
livery function failing to operate.
Operations are Not Possible When Messages Appear
This section explains likely causes of and possible solutions for messages that
appear and when the machine...

Troubleshooting When Using the Scanner Function
54
4When a Message is Displayed
This section explains likely causes of and possible solutions for error messages
that may appear on the machines control panel.
When a Message is Displayed on the Control Panel
This section explains causes and remedies if an error message appears on the
display of the control panel.
Important
❒If a message not described here appears, act according to the message. For in-
formation about how to turn off the main power switch,...