Ricoh Mp 7500 Service Manual

If Connect Copy is Cancelled
25
2 If Connect Copy is Cancelled
This section explains about causes and remedies when Connect Copy is can-
celled.
Problem Cause Solution
The machine cancels 
Connect Copy.The main machines main 
power is off, or the opera-
tion switch has been 
pressed.Turn on the sub-machines main power 
or operation switch, and then press 
[Connect Copy].
The machine cancels 
Connect Copy.The sub-machines main 
power is off.A message instructing you to check 
the sub-machine appears on...

Troubleshooting When Using the Copy Function
26
2If You Cannot Exit from Connect Copy
This section explains about causes and remedies if you cannot exit from Connect Copy.
Problem Cause Solution 
There is no response 
when you press [Connect 
Copy].Scanning is in progress. Press the {Clear/Stop} key on the main 
machine, and then press [Stop].
There is no response 
when you press [Connect 
Copy].Copying is in progress. Press the {Clear/Stop} key on the main 
machine, and then press [Stop].
There is no...

When You Cannot Make Clear Copies
27
2 When You Cannot Make Clear Copies
This section explains likely causes of and possible solutions for unclear copies.
Problem Cause Solution
Copies appear dirty. Image density is too high. Adjust the image density. See “Adjust-
ing Copy Image Density”, Copy/Docu-
ment Server Reference.
Copies appear dirty. Auto Image Density is 
not selected.Adjust the auto density. See “Adjusting 
Copy Image Density”, Copy/Docu-
ment Server Reference.
The reverse side of an 
original...

Troubleshooting When Using the Copy Function
28
2
Copies are too light. The paper is damp. Use paper that has been stored in the 
recommended temperature and hu-
midity condition. See “Copy Paper”, 
About This Machine.
Parts of images are not 
copied.The original is not set cor-
rectly.Set originals correctly. See “Placing 
Originals”, Copy/Document Server 
Reference.
Parts of images are not 
copied.The correct paper size is 
not selected.Select the proper paper size.
Images appear only par-
tially.The...

When You Cannot Make Copies As Wanted
29
2 When You Cannot Make Copies As 
Wanted
This section explains likely causes of and possible solutions for unclear copies.
❖Basic
Problem Cause Solution
Misfeeds occur frequently.The number of sheets 
loaded exceeds the capac-
ity of the machine.Load paper only as high as the upper 
limit markings on the side fence of the 
paper tray or bypass tray. See “Copy 
Paper”, About This Machine.
Misfeeds occur frequently.The paper is damp. Use paper that has been stored...

Troubleshooting When Using the Copy Function
30
2
❖Edit
Staples are wrongly posi-
tioned.Originals are not set cor-
rectly.Check the correct position to place the 
originals. See “Staple”, Copy/Docu-
ment Server Reference.
You cannot combine sev-
eral functions.Selected functions cannot 
be used together.Check the combination of functions 
and make the settings again. See “Func-
tion Compatibility”, Copy/Document 
Server Reference.
When sorting, the pages 
are divided into two 
blocks.The memory became...

When You Cannot Make Copies As Wanted
31
2
❖Stamp
❖Combine
In Margin Adjustment 
mode, parts of the origi-
nal image are not copied.You set a wide erased 
margin.Set a narrower margin with User Tools. 
You can set the width between 0 - 30 
mm (0” - 1.2”).
See “Front Margin: Left/Right”, “Back 
Margin: Left/Right”, “Front Margin: 
Top/Bottom” and “Back Margin: 
Top/Bottom”, General Settings Guide.
In Margin Adjustment 
mode, parts of the origi-
nal image are not copied.There is a lack of margin 
space on...

Troubleshooting When Using the Copy Function
32
2
❖Duplex
❖Connect Copy
Problem Cause Solution
Cannot print in duplex 
mode.You have loaded paper 
on the bypass tray.Remove paper loaded on the bypass 
tray. Load paper in another tray.
Cannot print in duplex 
mode.You have loaded paper 
exceeding 110 g/m
2.Change the paper.
Cannot print in duplex 
mode.You have selected a tray 
which is set to [1 Sided 
Copy] in [Tray Paper Set-
tings] in [System Settings].Set the tray to [2 Sided Copy] in [Tray Pa-
per...

When You Cannot Make Copies As Wanted
33
2
When Memory is Full
This section explains likely causes of and possible solutions for problems related
to full memory.
❖Connect Copy
Note
❒If you set [Memory Full Auto Scan Restart] in User Tools to [On], even if the mem-
ory becomes full, the memory overflow message will not be displayed. The
machine will make copies of the scanned originals first, then automatically
proceed scanning and copying the remaining originals. In this case, the result-
ing sorted...

Troubleshooting When Using the Copy Function
34
2