RCA 25250re1 A Instruction Manual

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Caller ID (CID) 
IMPORTANT: In order to use this unit’s Caller ID features, you must subscribe 
to either the standard Name/Number Caller ID Service or Call Waiting Caller 
ID Service. To know who is calling while you are on the phone, you must 
subscribe to Call Waiting Caller ID Service.
When the unit receives an incoming call with CID information, the CID can 
be shown on the base and handsets.
Caller ID
Base Display
Handset Display
LINE1LINE2
L1
Receiving and Storing CID Records
This unit receives and displays information transmitted by your local phone 
company. This information can include the phone number, date and time; 
or the name, phone number, date and time. The unit can store up to 99 
records for later review. When the memory is full, a new call automatically 
replaces the oldest call in memory. “NEW” appears in the display for calls 
received that have not been reviewed. The line number for the call received 
is also displayed.
If two incoming calls come in at the same time, both L1 and L2 phone 
numbers shows on the display while ringing. 
Reviewing CID Records
•   Press  CID button, and then use the  VOL (- or +) button to scroll through 
the call records.
• 
  When you scroll to the start/end of the list, “ --START/END--” appears in 
the display.
• 

  When reviewing the CID records, the record number is also shown to 
the right of the time along with the FORMAT and STORE soft keys. 
						

							2 
Saving a CID Record to Phone Book Memory
1.  While viewing a CID record, press the STORE soft key. 
2.   The name shows in the display. You can edit it. After editing, press the 
SAVE soft key.
3. 

  The number shows in the display. You can edit it. After editing, press 
the SAVE soft key.
4. 

  You can select the ring melody for this phone number. Use the  VOL  
(- or +) button to scroll to your selection, and then press the SELECT 
soft key to save. “Saved” shows in the display.
NOTE: If you want to change the format of the CID number and save it in th\
e 
phonebook, press the FORMAT soft key to format the CID number first before 
pressing the STORE soft key.
NOTE: You cannot skip the name editing. If it is empty in the name field, you\
 
cannot press the SAVE soft key to go to number editing.
Deleting a CID Record
Press the  Delete button to delete the record shown in the display.  “DELETE?” 
shows in the display. Press the YES soft key to confirm. “Record Deleted!” 
shows for 3 seconds.
Deleting All Call Records
This feature allows you to clear all CID records at once.
1.   While viewing a CID record, press and hold the  Delete button.  
“Delete All CID Records?” shows in the display.
2. 

  Press YES soft key to confirm. “ All CID Records Deleted” shows for 3  
seconds.
Dialing Back
When reviewing CID records, you can dial back the numbers showing on 
the display by pressing the Headset button, or the Talk button, or the Spk 
button or the Line 1 or Line 2 button.
If You Programmed Your Local Area Code
1.

  Use the  CID button to display the number you want to dial.
2. 

  If you see a number with 7 digits (i.e. 555-1234), then the call was 
received from within your area code. However, this does not guarantee 
the call is a local call. If you see a number with 11 digits  
(i.e.1-234-555-1234), then the call received was not from your area 
code.
3. 

  To adjust the phone number format, use the FORMAT soft key. For 
instance, a 7-digit local number sometimes cannot be dialed because it 
requires a 10-digit or 11-digit format. Use the FORMAT soft key to scroll 
through 7, 10 and 11-digit numbers.
Caller ID 
						

							
Number of digits  Explanation  Example7-digits:      7-digit telephone number  (i.e.555-5555)
10-digits:  
   3-digit area code 
+7-digit telephone    (i.e.425-555-5555) 
number
11-digits:  
   long distance code 1   (i.e. 1-425-555-5555) 
+3-digit area code  
+7-digit telephone number 
4. 

  To dial the displayed number, select a Line or press  Talk, Spk, or 
Headset button.
If You Did Not Program Your Local Area Code
1. 
  Use the  CID button to display the number you want to dial. You will 
only see 10-digit numbers (i.e. 234-555-1234).
2. 

  Press  Talk, Spk, Headset button or select a Line to dial back. You may 
adjust the number format by pressing the FORMAT soft key before 
dialing.
Call Waiting Caller ID
This feature allows you to see who is calling when you hear the call waiting 
beep. The caller identification information appears in the display after you 
hear the tone.
• 

 Press the  Flash button to put the person to whom you’re talking on 
hold and answer the incoming call.
IMPORTANT: To use all the features of this unit, you must subscribe to either 
the standard Name/Number Caller ID Service or Caller ID with Call Waiting 
Service. To know who is calling while you are on the phone, you must 
subscribe to Caller ID with Call Waiting Service.
Memory Log and Phone Book (Directory) Memory
You may store data in the Phone Book Directory (up to 99 records) or an 
Intercom/Memory (10 buttons located to the right of the number pad on 
the base). The Phone Book and each Intercom/Memory Log stores up to 16 
characters and 32 digits.
The records are stored by alphabetic ascending order.
Adding Phone Book Entries
1.  Make sure the phone is OFF (not in Talk mode).
2.
  Press the  DIR button.
3.

  Press the NEW soft key. “ Enter Name” shows in the display. Please refer 
to section “Handset Name” for name editing method.
4.

  Press SAVE soft key. “ Enter Number” shows in the display. 
5.

  Use the touch-tone pad to input a telephone number.
TIP: Press the #pause button twice to insert a pause in a number if 
necessary.
6.

  Press the SAVE soft key to enter  VIP tone melody selection.
Memory 
						

							 
7. Use  VOL (- or +) button to scroll to the selection and press SELECT soft 
key to complete.
NOTE: If “Memory full” shows in the display, you should delete one or more 
unnecessary records and repeat above steps to continue the call record 
storage.
Storing Record in One-Touch Dialing  
(Only applicable for base)
1.  Make sure the phone is OFF (not in Talk mode).
2.
  Press STORE soft key.
3.  “Select Button Location” shows in the display. Press a One-Touch 
button (1-10) to save the record in that memory location.
NOTE: If there is a record stored in selected memory location. Press REPLAC 
soft key to confirm overwrite or press the BACK soft key, then select a new 
location.
4.

  “Enter Name” shows in the display.
5.

  Use the touch-tone pad to enter a name.
NOTE: More than one letter is stored in each of the number keys so it requires 
more than one press for some letters. For example, for the letter “B” press the 
number 2 key twice. To add a space press the 1 key.
6.

  Press SAVE soft key. “ Enter Number” shows in the display. 
7.

  Use the touch-tone pad to input a telephone number.
TIP: Press the #pause button twice to insert a pause in a number if 
necessary.
8.

  Press the SAVE soft key to save.
Reviewing Phone Book Records
1.  Make sure the phone is OFF (not in Talk mode).
2.
  Press the  DIR button.
3.

  Press the  VOL (- or +) button to scroll through the records,
 

  -OR- 
  Press the number keys to go to the name of the records started with 
the corresponding character.
Editing a Phone Book Record
1.  When reviewing the phone book records, use the VOL (- or +) button or 
the number keys to scroll to the desired record.
2.
  Press EDIT soft key to enter edit mode. You may now change the name, 
if desired. Please refer to section “Handset Name” for name editing 
method.
3.

  Press SAVE soft key to proceed to number change. You may now change 
the number, if desired. 
4.

  Press SAVE soft key to proceed to  VIP Tone Melody selection. You may 
use VOL (- or +) key to scroll to the selection you desired.
Memory 
						

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5. Press SELECT soft key to complete.
NOTE: Press the BACK soft key to keep the previous setting (making no 
changes).
Copying a Phonebook Record
You can copy one phone book record or the whole phone book from 
the handset extension to the base or from the base to desired handset 
extension.
In the extension handset:
1.   While viewing the phone book record, press the COPY soft key.
2.   “Copy Current Record or Entire Directory?” shows in the display. Press 
the CURR soft key to copy the current record or press the ENTIRE soft 
key to copy the whole phone book.
3. 

  After copying is finished, the prompt message  “Record Copied to Base 
Unit!” shows in the display.
In the Base Unit:
1.   While viewing the phone book record, press the COPY soft key.
2.   “Copy Current Record or Entire Directory?” shows in the display. Press 
the CURR soft key to copy the current record or press the ENTIRE soft 
key to copy the whole phone book.
3. 

  The extension list will be shown. Use the  VOL (- or +) button to select 
the desired extension handset for the record to be copied to.
4.

  Press the SELECT soft key.
5.  After copying is finished,  Record Copied!” shows in the base display, and 
“Saved” shows on the handset display.
Deleting a Phone Book Record
1.  When reviewing the phone book records list, use the VOL (- or +) 
button or the number keys to scroll to the desired record.
2.
  Press the delete key on the phone to delete the record.
3.   “Delete?” shows in the display.
4. 

  Press the YES soft key to confirm the deletion.
5.  “Record Deleted” shows in the display.
Deleting All Phone Book Records
1.  Press the DIR button to activate the phone book record list.
2.
  Press and hold the Delete button on the phone until  “DELETE ALL?” 
shows in the display.
3. 

  Press the YES soft key to confirm the deletion.
4.  “ALL DELETED” shows in the display.
Memory 
						

							 
Dialing a Phone Book Record
Dial a phone book record while in Talk mode:
1. Make sure the phone is  ON (in Talk mode) by pressing the Talk, Spk 
button, or selecting a Line.
2.

  Press the  DIR button to access the phone book.
3.

  Use the  VOL (- or +) button or the number keys to scroll to the desired 
record.
4.

  Press the DIAL soft key to dial the number.
  -OR-
Dial a phone book record while reviewing it:
1.
   Make sure the phone is  OFF (not in Talk mode).
2.

  Press the  Phonebook button to access the phone book.
3.

  Use the  VOL (- or +) button or the number keys to scroll to the desired 
record.
4.

  Press the  Talk or Spk button on the handset or press the Speaker or 
Line 1/2 on the base. The number dials automatically.
Answering System Operation
There are two mailboxes in the system. One is for Line 1 and another is for 
Line 2. 
For memo recording, you can select which mailbox is used to record the 
memo.
Answering System On/Off
Press and hold the base Ans Sys button for 2 seconds to switch this 
function On or Off with the voice prompt. The Answering system light 
illuminates when the function is activated.
If the Ans Sys button indicator is flashing, pressing it will go to the Play 
Message display. 
When you press and hold the Ans Sys button to switch the answering 
system On, the answering function for Line 1 and Line 2 will be activate\
d 
according to the setting in the menu. (For example, in the menu setting, 
L1 is set to ON and L2 is set to OFF. Press and hold the Ans Sys button to 
switch it On. The answering function for L1 is activated, and L2 will be\
 
Off. Press and hold the Ans Sys button again to switch both L1 and L2 
answering function Off.
Otherwise, pressing the button will display Line 1 and Line 2 On/Off status 
for 3 seconds.
Recording Incoming Messages
The unit will answer incoming calls or routed calls after X rings (pickup 
delay set in Menu) and play the outgoing greeting. After hearing the 
greeting followed by a long beep, the caller can leave a message. If there 
is a new message recorded in the unit, the Answering system indicator will 
flash, and the envelope icon shows in the LCD.
Answering System Operation 
						

							
NOTE: Your unit will record a message up to the maximum length of time 
you set as long as the caller continues speaking. To save recording capacity, 
your unit will automatically stop recording after 7 seconds of silence or if 
there is a steady dial tone for 7 seconds.
Your unit can record up to 60 minutes of incoming messages. The maximum 
recording time for each incoming message can be set in Menu.
Monitoring Incoming Calls
Whenever an incoming message is being recorded you can hear it through 
the speaker if Call Screening is On. To take the call, press Talk, Speaker or 
Line button and the system stops recording. 
Memo Record
You can leave a message by pressing the Memo button on base or selecting 
memo recording under handset menu. 
1.   Press the  Memo button on base or handset menu to enter memo record 
mode. 
2.

  Use  VOL (- or +) button to select Mailbox 1 or Mailbox 2 to save the 
recording.
3.

  Press SELECT soft key to confirm. “ Record memo after beep” shows in 
the display.
4.

  After the beep, begin speaking and  “Recording” shows in the display.
5.

  Press the FINISH soft key to end the recording.
NOTE: The maximum duration allowed for memo is the same as the message 
length setting in the menu.
Memo Recording (Only applicable for base)
From the Answer System Menu:
1.  Press the  VOL (- or +) button to scroll to Memo recording.
2.

  Use  VOL (- or +) button to select Mailbox 1 or Mailbox 2 to save the 
recording.
3.

  Press SELECT soft key to confirm. “ Record memo after beep” shows in 
the display.
4.

  After the beep, begin speaking and  “Recording” shows in the display.
5.

  Press the FINISH soft key to end the recording.
Message/Memo Playback
In idle mode, press base Ans Sys button when flashing or press Play button 
on handset or on base. The unit enters the message playback mode, and the 
status of messages for each line display. Use left and right key can toggle 
between Line 1 and Line 2, press SELECT soft key to play the messages.
If the unit has new messages, only the new messages will be played, 
otherwise all messages will be played. Unit will play messages to the en\
d.
Answering System Operation 
						

							 
During each message playback, it shows the current message information 
on the screen. If the message playback is a stored incoming message, it 
shows the message’s CID, including Date/Time, Name and Number. If it is a 
memo, only Display memo and Date/Time.
During each message playback, you can press the CID/Next button to skip 
to the current message OR press the DIR/Prev button to replay the message. 
Double press the DIR/Prev button to play the previous message.
If there are no messages, the unit will announce “You have NO messages”.
Erasing Messages 
You may erase messages in the following three ways:
To erase a message while it is playing 
1.

  Select and play the message you want to erase.
2.   Press the  Delete button. The unit will ask you to confirm the deletion.
3. 

  Press the YES soft key to confirm it. 
4.   The current message is erased, and the next message plays.
To erase a message after it playing
1.
   After playing a message to the end, “ Delete message xx” shows in the 
display.
2.

  Press the YES soft key to delete it and  “Message Deleted” shows in the 
display.
To erase all previously played messages in a mailbox
1.
   Play a message.
2.  Press and hold the  Delete button for 2 seconds, “Delete all messages in 
line X mailbox?” shows in the display.
3.

  Press SELECT soft key to delete all the old messages.
Remote Access From Remote Party
1.   Dial the telephone number to which the answering system is connected. 
2.   Enter the security code during the outgoing announcement or after 
you hear the tone.
 NOTE: The default security code is 000.
3. 
   The following are the voice prompts for the remote menu:
  Press two (2) to play messages, press two (2) again to stop
  Press zero (0) while playing a message to erase
  Press one (1) to review
  Press three (3)to skip
  Press four (4) to activate Off/On
  Press seven (7) to review menu again
4.   Enter the remote commands.
Answering System Operation 
						

							
5.  To exit remote operation, hang up. The system will automatically 
disconnect the call if the user does not enter a command within 10 
seconds.
NOTE: Only the message being played can be erased in remote access mode.
Memory Full
When the answering system memory is full, the system answers after 10 
rings. “Memory full” will be announced and waits for you to enter 3-digit 
security code. If you don’t enter the security code within 7 seconds,\
 the 
phone hangs up.
You should erase some messages so the answering system may record new 
messages.  NOTE: The unit also answers after the 10th ring if it is set to Answer Off. To 
access the answering system, enter your 3-digit security code.
Changing the Battery
CAUTION: To reduce the risk of fire or personal injury, use only 
the Thomson Inc. approved Nickel-metal Hydride (Ni-MH) 
battery model 5-2734, which is compatible with this unit.
1.  Make sure the telephone is OFF (not in Talk mode) before you replace 
battery.
2.
  Remove the battery compartment door.
3.  Disconnect the battery plug from the jack inside the battery 
compartment and remove the battery pack from the handset.
4.

  Insert the new battery pack and connect the cord to the jack inside the 
battery compartment.
5.

  Put the battery compartment door back on.
6.  Place handset in the base or handset charge cradle to charge.  Allow the 
handset battery to properly charge (for 14 hours) prior to first use or 
when you install a new battery pack. If you do not properly charge 
the phone, battery performance will be compromised.
Battery Safety Precautions
•   Do not burn, disassemble, mutilate, or puncture. Like other batteries of 
this type, toxic materials could be released which can cause injury.
• 
  To reduce the risk of fire or personal injury, use only the  Nickel-metal 
Hydride battery listed in the User’s Guide.
• 

  Keep batteries out of the reach of children.
•   Remove batteries if storing over 30 days.
Other Information
NOTE: The RBRC seal on the battery used in your Thomson Inc. product 
indicates that we are participating in a program to collect and recycle the 
rechargeable battery (or batteries). 
For more information go to the RBRC web site at www.rbrc.org 
or call 1-800-8-BATTERY or contact a local recycling center. 
						

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Display Messages
The following messages show the status of the phone, provides Caller ID 
information, or helps you set up and use your phone.
DELETE ALL? Pr
 ompt asking if you want to erase all records.
DELETE? 
  Prompt asking if you want to erase the current record. 
END/ START  Indicates that it is the end of the list.
ENTER NAME  Pr
 ompt telling you to enter a name.
ENTER NUMBER  Pr
 ompt telling you to enter a telephone number.
NEW CALLS  Indicates call or calls which have not been r
 eviewed.
HANDSET NAME  Pr
 ompt telling you to enter a user name for the hand 
    set.
UNAVAILABLE  Indicates that the function you want to initialize 
   
    cannot work at that moment or the function being  
    worked cannot continue. The system is busy or some  
    other higher priority function is being performed.
      For example, the message playback function will be  
    stopped when there is an incoming call.
NO LINE 
  Indicates that the telephone line is not connected.
LINE IN USE  Display on handset while the line is in use.
EMPTY 
  Indicates there are no CID records in memory.
OUT OF RANGE  Indicates handset is too far away fr
 om the base, and  
    the handset is searching for the base. 
BLOCKED 
  Indicates the person is calling from a number which is  
    blocked from transmission.
UNKNOWN  Indicates incoming call is fr
 om an area not serviced by  
    CID or the CID information was not sent.
Handset Sound Signals
Signal                                                                  \
  Meaning
A long warbling tone (with ringer on)              Signals an incoming call 
Two short beeps (several times)                      Page signal
One beep every 14 seconds                              Low battery warning
One long beep after press one key    Confirm
A short warbling tone (with ringer on)    Error 
Other Information