RCA 25250re1 A Instruction Manual

							21
OGA Playback
From the Answering System Menu:
1. Press the  VOL (- or +) button to scroll to the OGA Playback.
2.

  Press SELECT soft key.
3.  Use left and right button to toggle between Line 1 and Line 2 and use 
VOL (- or +) button to scroll to your selection.
4.

  Press SELECT soft key to play the selected OGA, if the selected OGA is 
empty, “EMPTY” shows in the display.
OGA Record
From the Answering System Menu:
1.  Press the  VOL (- or +) button to scroll to the OGA Record.
2.

  Press SELECT soft key.
3.  Use left and right button to toggle between Line 1 and Line 2 and use 
VOL (- or +) button to scroll to the selection you want to record.
4.

  Press the SELECT soft key to record. After the beep, you can start to 
record.
5.

  Press the FINISH soft key to end the recording. 
6.  After recorded, the unit will automatically play the OGA once.
Set OGA
From the Answering System Menu:
1. Press the  VOL (- or +) button to scroll to the Set OGA.
2.

  Press SELECT soft key. 
3.  Use left and right buttons to toggle between Line 1 and Line 2 and use 
the VOL (- or +) button to scroll to your selection.
4.

  Press the  SELECT soft key to save your selection. If there is not a
  message r

ecorded in your selected greeting, “ EMPTY” shows in the
  display and you should select another one. Otherwise, “ Saved” shows in
  the display

.
NOTE: If you select the option “TIMED” when there is an incoming call, 
the “Work Hours” OGA or “After Hours” OGA will be played to the caller 
according to the office time you set.
Set Office Time
From the Answering System Menu:
1.  Press the  VOL (- or +) button to scroll to the Set Office Time.
2.

  Press SELECT soft key. You can program the following items: Work Hours 
and After Hours.
Programming the Telephone 
						

							22 
Set Work Hours
This will allow you to program the start time for the working hour.
From the Answering System Menu:
1.
  Press the  VOL (- or +) button to scroll to the Set Work Hours.
2.

  Press SELECT soft key.
3.  Use the touch-tone pad to set the time, and use AM/PM soft key to 
select AM or PM.
4.

  Press the SELECT soft key to save the time.
5.  Use the  VOL (- or +) button to select Yes or No for Announce Only.
6.

  Press the SELECT soft key to save your selection and “ Saved” shows in 
the display.
NOTE: If you select Yes for Announce Only, the unit will hang up the call after
announcing the greeting when answering the call is in answering mode.
Set After Hours
This will allow you to program the start time for the after work hour.
From the Answering System Menu:
1.
   Press the  VOL (- or +) button to scroll to the Set After Hours.
2.

  Press SELECT soft key.
3.  Use the touch-tone pad to set the time, and use AM/PM soft key to 
select AM or PM.
4.

  Press the SELECT soft key to save the time.
5.  Use the  VOL (- or +) button to select Yes or No for Announce Only.
6.

  Press the SELECT soft key to save your selection and “ Saved” shows in 
the display.
NOTE: If you select Yes for Announce Only, the unit will hang up the call after
announcing the greeting when answering the call is in answering mode.
  Example:
a) Set the Work Hours start at 9:00am, and “Announce Only” as NO.
b) Set the After Hours start at 5:00pm, and “Announce Only” as NO.
c) Select “Timed” while setting the OGA.
  When the call comes in within 9:00am to 5:00pm, the W

ork Hours OGA 
will be announced to the caller.
  When the call comes in after 5:00pm up to 9:00am, the After Hour

s 
OGA will be announced to the caller. 
  On Satur

days and Sundays, the unit will announce After Hours OGA.
Programming the Telephone 
						

							2
Ring Delay
This feature lets you select the number of times you want the phone to ring 
before the answering system answers a call.
From the Answering System Menu:
1.
  Press the  VOL (- or +) button to scroll to the Ring Delay.
2.

  Press SELECT soft key. 
3.  Use the  VOL (- or +) button to scroll to your selection, from 2 rings to 6 
rings or toll saver, and use the DIR or CID button to toggle between L1 
and L 2. 
4.

  Press the SELECT soft key to save your selection and “ Saved” shows in 
the display.
NOTE: When the Toll saver is selected, the unit will answer the incoming call 
after 3 rings if there is new message. Otherwise, the unit will answer the 
incoming call after 5 rings.
Message Length
From the Answering System Menu:
1.  Press the  VOL (- or +) button to scroll to the Message Length.
2.

  Press SELECT soft key. 
3.  Use the  VOL (- or +) button to scroll to your selection, from 1 to 3 
minutes, and use the DIR or CID button to toggle between L 1 and L 2. 
4.

  Press the SELECT soft key to save your selection and “ Saved” shows in 
the display.
Call Screening
From the Answering System Menu:
1.  Press the  VOL (- or +) button to scroll to the Call Screening.
2.

  Press SELECT soft key. Use the  VOL (- or +) button to select On or Off. 
3.

  Press the SELECT soft key to save your selection and “ Saved” shows in 
the display.
Message Alert
This feature set your answering system to give an alert tone every 10 
seconds when there are new messages.
From the Answering System Menu:
1.

  Press the  VOL (- or +) button to scroll to the Message Alert.
2.

  Press SELECT soft key. Use the  VOL (- or +) button to select On or Off. 
Default is On.
3.

  Press the SELECT soft key to save your selection and “ Saved” shows in 
the display.
Programming the Telephone 
						

							2 
Remote Password
You can access the answering system from a tone dialing telephone in 
another (remote) location. The security code is required for remote access, 
and it prevents unauthorized access to your answering system.
From the Answering System Menu:
1.
  Press the  VOL (- or +) button to scroll to the Remote Password.
2.

  Press SELECT soft key. The current Remote password shows in the 
display. Default is 000. 
3.

  Use the touch-tone pad to enter your 3-digit security code.
4.  Press SELECT soft key to save the setting.
Restore Setting
The feature allows you to reset some menu settings to the original default 
settings.
From the Answering System Menu:
1. 

 Press  Menu button on handset or MENU soft key on the base. 
2. 

  Press the  VOL (- or +) button to scroll to Restore Setting. 
3. 

  Press SELECT soft key.  “LOAD TO DEFAULT?” displays on the screen. 
4. 

  Press YES soft key to let unit reset to default setting; once finished, the 
unit will emit a short beep prompt, and “Saved” shows in the display.
5. 

  If you do not want to reset, press the NO soft key.
Telephone Operation
Making Calls with the Cordless Handset
1.   Press the Talk button, the unit will pick the first available line for you. 
  -OR-
Press Line 1 or Line 2 soft key to select a line you wanted.
2. 

  Wait for a dial tone then dial the phone number.
3.   Press the  End button when finished.
Making Calls in the Speakerphone mode (from the base)
1.  Press the Speaker button (in base), the unit will pick the available line 
for you. If both lines are available, Line 1 will be used first.
  -OR-
  Pr
ess  Line 1 or Line 2 button on the base to select the line, and the 
base’s speaker will activate.
2. 

  Wait for a dial tone then dial a phone number or press  One-Touch 
button (1-10) to dial stored phone number.
3. 

  Press the  Speaker button when finished.
NOTE: After pick the line, the call timer starts to run until all the call\
s are 
hung up. The timer serves for both 2 lines.
Telephone Operation 
						

							25
Making Call in the Speakerphone mode (from the handset)
1.  Press the Speaker button to activate the speakerphone on the first 
available line.
 
  -OR-
  Press the LINE 1 or LINE 2 soft key to select a specific line. The hands\
et 
will activate the ear piece. 
2. 

  Press the  Speaker button to switch to speakerphone mode.
3. 

  Wait for a dial tone then dial the phone number.
4.   Press the  End button when finished.
Making Calls with the Optional Headset
1.  Plug the headset into the Headset jack on the side of the base or side of 
the cordless handset.
2. 
  Adjust the headset to rest comfortably on top of your head or over 
your ear.
3. 

  Move the microphone to approximately 2 to 3 inches from your mouth.
4.   For the base, press the  Headset button on base and the phone 
automatically selects first available, if both lines are available, Line 1 
will be used.
5. 

  For the cordless handset, press the  Talk button. 
6. 

  Wait for a dial tone, and then dial the phone number.
7.   Press  Headset button (on base) or End button (on handset) when  
finished.
CAUTION: Use only Thomson Inc. 5-2425 headset that is 
compatible with this unit.
NOTE: If the headset is not connected (or if not completely inserted into\
 
headset jack), an error tone is heard when the Headset button is pressed.
Pre-dialing
1.   With the phone idle, manually enter the telephone number. The  
telephone number shows in the display.
2. 
  Press the DIAL soft key (on base only),  Speaker button, Talk button 
(handset only), or Line 1 or Line 2 button to take a line, and then the 
telephone number will be dialed out.
Answering a Call
For cordless handset:
1.   Press the  Talk button to answer the call in receiver mode, 
 

  -OR-
2.   Press the  Spk button to answer the call in speakerphone mode, 
 

  -OR-
3.   Press the corresponding LINE soft key to answer the call in receiver 
mode.
4. 

  When finished, press  END button.
Telephone Operation 
						

							2 
For the base: 
1. 
  Press the  Speaker button to answer the call in speakerphone mode, 
 

  -OR-
2.   Press the corresponding  Line button to answer the call in speakerphone 
mode, 
 

  -OR-
3.   Press the  Headset button to answer the call in headset mode.
4. 

  When finished, press  Speaker button (in speakerphone) or Headset 
button (in headset mode) to end the call.
NOTE: If you have set the Auto Answer as On in the cordless handset, you 
can answer the call directly by picking up this handset from the base, 
without pressing any buttons.
NOTE: Adjust the volume by pressing the VOL (- or +) button during a call.
Switching Between the Speakerphone, Handset, and Headset 
Mode
Base 
To switch to the speakerphone, press Speaker button. The speakerphone 
indicator illuminates.
To switch to the headset, press the Headset button to enable the headset, 
and the headset indicator illuminates.
Cordless Handset
To switch to the speakerphone, press Spk button.
If the headset is plug in, press Talk button to switch to headset. 
If the headset is not plug in, press Talk button to switch to cordless 
handset’s receiver.
Mute
To have a private, off-line conversation, use the Mute feature. The party on 
the other end of the line cannot hear you, but you can still hear them.
1.   Press  Mute button to activate the mute feature.
NOTE: When using the mute feature on the base, the indicator will 
illuminate when the mute is activated. 
2. 
   Press the  Mute button again to de-activate.
Telephone Operation 
						

							2
Do Not Disturb
This feature is set at individual telephones to disable (silence) an incoming 
ring signal, intercom ring. When there is an incoming call or an intercom 
call, the status indicators function as normal but the phone will not ring.
1. 
 When the unit is idle, press the  DND/Privacy button. The last setting is 
displayed.
2. 

  Use the  VOL (- or +) button to select the duration. You may choose 
from 15 minutes, 30 minutes, 45 minutes, 1 hour, or 2 hours and 
increase the duration by 1-hour intervals up to 24 hours.
3. 

  Press the SELECT soft key to confirm. The indicator (on the base) blin\
ks 
and the display shows how long the ringer will be disabled.
4. 

  To cancel, press  DND/Privacy button again.
NOTE: If Intercom Auto Answer is activated, the unit automatically answers 
the intercom call even if the Do Not Disturb function is activated.
Flash
Use the Flash button to activate custom calling services such as call 
waiting or call forwarding, which are available through your local phone 
company.
Inserting a Pause in the Dialing Sequence
Press the #pause button twice to insert a delay in dialing sequence when a 
pause is needed to wait for a dial tone (for example, after you dial 9 \
for an 
outside line, or to wait for a computer access tone.) Each pause counts\
 as 
one digit in the dialing sequence, and is shown as “P” in the display.
Redial
1.  Press the Talk button, or press the Speaker button (speakerphone 
mode), or press the Headset button (headset mode) and the first 
available line will go off hook. If both lines are available, Line 1 will be 
used.
  -OR-
Press a Line button to select a line.
2. 

  Press the  Redial button. The redial number list (last 3 previously dialed 
numbers) is shown.
3. 

  Use the  VOL (- or +) button to select the number. Press the DIAL soft 
key to dial out the number.
NOTE: The Redial function will not operate if the number to be redialed 
contains more than 32 digits. If the number is longer than that, you will 
hear an error tone.
Reviewing the Redial Numbers
Your phone records up to three previously dialed phone numbers.
1.   When the phone is idle, press the  Redial button.
2. 

  Use the  VOL (- or +) button to view the last three previously dialed 
numbers.
3. 

  While the preferred number is displayed, press the  Spk, Talk, or a Line 
button to dial the phone number.
Telephone Operation 
						

							2 
NOTE: If you do not select a Line button, the line is automatically seized\
 and 
the number is dialed accordingly.
Storing a Redial Record in Phone Book
1. Make sure the phone is OFF (not in Talk mode).
2.
  Press the  Redial button, then use the VOL (- or +) button to scroll to 
the desired redial number.
3.

  Press the SAVE soft key. 
4.  “Enter Name” shows in the display. Input a name. Please refer to section 
“Handset Name” for name editing method.
NOTE: A name must be input otherwise the record cannot be stored.
5.

  Press the SAVE soft key. The desired redial number shows in the display.
6.  You can edit the telephone number.
7.  Press SAVE soft key to enter the VIP Tone Melody selection.
Transferring a Call to Another Extension
1.  Press XFER soft key when the phone is in Talk mode.
2.   Use VOL (- or +) to select the desired handset or base you want to 
transfer to, and then press the SELECT soft key.
3. 

  The unit will intercom the selected handset or base, and it will ring for 
this intercom call. At this moment, the call is on hold.
4. 

  Once the selected handset answers the intercom call, after the call 
transfer initialized unit hangs up, the call can be transferred to the 
desired handset or base, or press the CONF soft key to enter conference 
call mode.
5. 

  If the selected unit rejects the intercom call, the call transfer initialized 
unit shows ”Unavailable” in the display for 3 seconds, and then you can 
pick up the call again.
Receiving a Transferred Call from Another Extension
If the unit receives a transfer call paging, “Intercom call from base/Handset 
X” shows in the display. Press the Talk button (handset only) or Speaker 
button (both base and handset) to answer the call.
If you press the REJECT soft key, the intercom paging will be stopped.
Ringer On/Off and Ringer Volume
1.  Make sure the phone is in idle mode.
2.  Press the  VOL (- or +) button to activate the ringer volume setting. Use 
the VOL (- or +) button to scroll to your selection and use the DIR or 
CID button to toggle between L 1 and L 2. The default setting is  VOL 3.
3.

  Press the SELECT soft key to save your selection.
NOTE: If you choose the ringer OFF, “L1/L2 RINGER OFF” shows in the display.
Telephone Operation 
						

							2
Speakerphone, Handset, and Headset Volume
While the phone is in use, during the desired mode, press the VOL (+ or -) 
buttons until you reach a comfortable listening level. The phone stores the 
setting after the last button pressed.
Hold
In Talk mode, press the Hold button to hold the line. “Line X ON HOLD” 
shows in the LCD display, and the line icon will flash. On the base, the Line 
button indicator will flash also. 
When the line is on hold, the hold alert tone will be emitted.
Press the corresponding LINE soft key (on handset), or the Line button (on 
base) to release the hold and pick up the call again.
Conference Calls
This system can support 3-way and 4-way conference calls.
Join a call in progress:
1. 
 While a call is in progress, another user can join that call by pressing 
the corresponding Line button on the base unit or soft key in the 
handset. Both parties on the original call will hear a tone to alert the\
m 
someone else has joined the call.
NOTE: If the privacy feature is On for the original call, the call cannot be 
joined by another user.
3-way conference call by an intercom call:
1. 
  While on a call, press the  Intercom button, wait for timer to clear from 
the screen, press the Intercom button again and then select the desired 
handset or base to intercom.
2. 

  The selected handset or base will emit a page tone. The user can press 
the Talk button on the handset or the Speaker button on the base to 
answer the intercom call page.
3. 

  The originating caller can then press the CONF soft key shown on the 
display to establish a 3-way conference between the external caller and 
the intercom call.
3-way conference call with two lines:
1. 
  During a call on Line 1, press the  Hold button to put the call on hold. 
2. 

  Press the  Line 2 button or soft key on the handset to get a dial tone. 
Dial the number, and then talk to the other person.
3. 

  The originating caller can then press the CONF soft key shown on the 
display to establish a 3-way conference between the two lines.
4-way conference call (Line 1 + Line 2 + 2 extension):
1. 
  Once the base unit or handset has both Line 1 and 2 on hold, press 
the Intercom button and then select the desired handset or base to 
intercom.
2. 

  The selected handset or base will emit a page tone. The user can press 
the Talk button on the handset or the Speaker button on the base to 
answer the intercom call page.
Telephone Operation 
						

							0 
3.  The originating caller can then press the CONF soft key shown on the 
display to initiate a conference. Since Line 1 and 2 are both on hold, 
the user will be prompted to select Line 1, Line 2 or Both to conference 
with. The user can then use the soft keys to select the desired option. 
If the BOTH soft key is selected a 4-way conference is established 
between the originating caller, both lines and the intercom call.
Intercom Calls
One-Touch Intercom
1.   On the base, in idle mode, press any  One-Touch Intercom button (1-
10) for the station you want to intercom with. One-Touch button #1 
represents handset 01, #2 represents handset 02, etc.  
The Intercom paging ring will be emitted. 
 

    -OR-
  You may press the  Intercom button, then press the Intercom/Memory 
button (1-10) for the stations you want to intercom with. 
 

    -OR-
  Press the  Intercom button, and all the registered handsets and the 
base except itself list in the log, use the VOL (- or +) key to scroll to the 
station you want to intercom with, and then press SELECT soft key to 
confirm. 
NOTE: To abort intercom call, press the STOP soft key.
NOTE: If the receiving station does not answer within 30 seconds, the 
intercom call is cancelled. You will hear an error tone and “Unavailable” 
shows in the display.
Answering an Intercom Call
When you receive an Intercom call, the display shows the Caller’s Name and 
Phone ID. 
If you want to answer with the speakerphone, press the Speaker button. If 
you want to answer by headset, press the Headset button on the base or 
the Talk button on the handset. The headset must be already connected. 
If you do not want to answer this intercom call, press the REJECT soft key.
Page
The page feature helps you locate a misplaced handset. 
1.  Press the  Page button on the base. The handset beeps and the Visual 
Indicator on the handset flashes. “Paging from Base” shows in the 
handset display.
2.

  To cancel the page, press the  Page button on the base, or press STOP 
soft key on the base, or press Exit key on the base, or press any key on 
the handset. Otherwise the paging will last for 2 minutes.
Auto Standby
If you place the handset in the cradle while the handset is off the hook 
(during a call), the call is automatically disconnected. 
Intercom Calls