Panasonic Wv Sp302 Operating Instructions Manual

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About the displayed system log
Error indications relating to SMTP
Category
POP3	server	error
SMTP server error
Internal errorAuthentication error.
Failed	to	find	the	POP3	server.
Authentication error.
Undefined error.  Failed to resolve the mail server address 
from DNS. 
Failed to find the SMTP server. 
	 •	 Entered	user	name	or	password	may	be	
incorrect. Check if the mail settings are 
configured correctly.
	 •	 The	IP	address	of	the	server	may	be	 incorrect. Check if the IP address of the 
server...

92
Category
Connection error
Connection error
Login Synchronizing with  
NTP succeeded. Internal error Internal errorNo response from the DDNS server.
No response from the NTP server.
User name or IP address NTP update succeeded.  Undefined error.  User	name	or	password	isn't	correct.	
IP address update failed. 
Undefined error.  	 •	 The	designated	IP	address	of	the	DDNS	
may be incorrect. Check if the DDNS set-
tings are configured correctly.
	 •	 The	DDNS	server	may	be	down.	Ask	the	 network...

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	 •	 Are	you	accessing	the	wrong	IP	address?	
   Check the connection as follows
    With the Windows command prompt,
	 	 >	ping	"IP	address	of	the	camera"
    If there is reply from the recorder, the connection is 
normal.
    If not, proceed either of the following.
	 •	 Reboot	the	camera	and	change	the	IP	address	by	 using the Panasonic IP setup software within 20 
minutes after the restart.
	 •	 Reboot	the	camera	while	holding	the	[INITIAL	SET]	 button on the camera. The camera will be...

94
	 •	 Is	"Allow"	selected	for	"FTP	access	to	camera"	on	the	[Network]	tab	of	"Network"	page?
    It is necessary in advance to select "Allow" for "FTP 
access to camera" on the [Network] tab of the 
"Network" page.
	 •	 Is	the	viewer	software	installed	on	the	PC?
    Install the viewer software on a PC.
	 •	 Is	the	version	of	DirectX	9.0c	or	later?
   Check the version of DirectX as follows.
	 (1)	 Select	"Run…"	from	the	start	menu	of	Windows
®....

95
Reference  pages
Cause/solutionSymptom
	 •	 When	"Every	time	I	visit	the	webpage"	is	not	selected	
for "Check for newer versions of stored pages:" in the 
"Temporary Internet Files" section, images sometimes 
may not be displayed on the "Live" page.
    In this case, do the following.
	 (1)	 Select	"Internet	Options…"	from	"Tools"	on	the	 menu	bar	of	Internet	Explorer.	The	"Internet	
Options"	window	will	be	displayed.
	 (2)	 When	using	Internet...

96
	 •	 Isn’t	the	write	protect	switch	set	to	"LOCK"?
	 	 When	the	write	protect	switch	is	set	to	"LOCK",	avail-able size/total size indication of the SD memory card 
to be displayed on the [SD memory card] tab will be 
"**********KB/**********KB".
	 •	 Is	the	SD	memory	card	formatted?
   Format the SD memory card.
	 •	 Is	"**********KB/**********KB"	displayed	on	"Remaining	
capacity"	of	the	[SD	memory	card]	tab?
   Format the SD memory card.
	 •	 Is	any...

97
	 •	 When	"Network	Camera	View4"	is	deleted	from	a	PC	on which both the viewer software "Network Camera 
View3" and "Network Camera View4" are installed, 
H.264 (or MPEG-4) images may not be displayed. 
In this case, delete "Network Camera View3" from the 
PC and then install "Network Camera View4".
	 •	 Download	of	files	using	Internet	Explorer	may	be	dis-abled. 
	 	 Click	"Internet	Options"	on	the	Tool	menu	of	Internet	 Explorer
®, and [Security] tab....

98
	 •	 This	may	occur	due	to	the	display	adapter	and	driver	combination.
    When this has occurred, first update the driver of the 
display adapter to the latest version.
    If updating the driver does not solve the problem, 
adjust the hardware acceleration as follows.
    The following are descriptions for when Windows XP 
is installed on the PC in use.
  (1) Right-click on the desktop and select "Properties" 
from the displayed pop-up menu.
  (2) Select "Settings" from "Display...

99
Depending	on	the	OS	installed	on	the	PC,	the	following	may	occur.
Follow the instructions below when the following has occurred. By performing the following solutions, other appli-
cations and the security level may not be affected.
The	"Information	Bar"	expressed	in	the	following	symptom	and	solutions	will	be	displayed	just	below	the	address	
bar only when there is information to communicate.
	 •	 Click	the	information	bar	and	select	"Always	Allow	Pop-ups	from	This	Site…".	The	dialog...

100
	 •	 When	"120	DPI"	is	not	selected	for	"DPI	setting",	they may not be displayed correctly.
    Click the [Settings] tab on the "Properties" window 
of "Screen" (in the control panel), and then click the 
[Advanced] button. Change the "DPI setting" to 
"Large size (120 DPI)".
Images are not fit in the 
frames.–
Reference   pages
Cause/solutionSymptom