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Panasonic Wv Ns202 Operating Instructions Manual

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Page 71

71
•Are you accessing the wrong IP address?
Check the connection as follows:
With the Windows command prompt,
> ping IP address of the camera
When the WV-NS202 replies, the camera is function-
ing normally.
If not, proceed either of the following.
•Restart the camera and change the IP address by
using the Panasonic IP setup software within 20
minutes after the restart.
•Restart the camera while holding the [INITIAL
SET] button on the rear of the camera. The cam-
era will be initialized and the IP address...

Page 72

6 •Is the focus adjusted correctly?
Adjust the focus correctly by clicking the focus but-
tons.
•Is there dust or dirt on the lens?
Check if there is dust or dirt on the lens.
•Is Allow selected for FTP access on the [Network]
tab of Network setup page?
If not, select Allow.
•Is the power of the camera on?
Check if the power of the camera is turned on.
•Is the viewer software installed on a PC?
Install the viewer software on a PC.
•Is the version of DirectX 9.0c or later?
Check the version of DirectX as...

Page 73

73
•Is any part of the camera worn out?
When the camera does not move to the exact position
frequently, the driving parts may be worn out. Contact
the dealer for assistance.
•When the camera position is moved from the preset
position after turning on the power of the camera,
execute the refresh position function from the
[Initialization] tab of the Maintenance page.
•If the camera always moves to a specific position after
turning on the power of the camera, register that posi-
tion as the home position...

Page 74

•Isn’t the SD memory card out of order?
There are limited times to overwrite on an SD memory
card. When frequently overwritten, it may be at the
end of product life. It is recommended to replace the
SD memory card. 
•Is the viewer software installed on the PC?
Confirm that the viewer software Network Camera
View3 is installed.3, 20
Installation
Guide
74
•Check the settings for the self return function.
•Are the microphone and the speaker connected cor-
rectly and firmly?
Confirm that they are connected...

Page 75

•Are images displayed on a full screen?
Audio will not be transmitted when displaying images
on a full screen.
•Press the [F5] key on the keyboard of the PC or click
the [Live] button.
7
5 •Is the viewer software installed on the PC?
Confirm that the viewer software Network Camera
View3 is installed.
•Is the OS in use Windows®2000 Professional SP4?
This occurs when using Windows®2000 Professional
SP4.
When it is inconvenient, it is recommended to operate
on Windows
®XP Professional SP2 or Windows®XP
Home...

Page 76

76
•This may occur due to the display adapter and driver
combination.
When this has occurred, first update the driver of the
display adapter to the latest version.
If updating the driver does not solve the problem,
adjust the hardware acceleration as follows.
The following are descriptions for when Microsoft XP
Professional SP2 is installed on the PC in use.
(1) Right-click on the desktop and select Properties
from the displayed pop-up menu.
(2) Select Settings from Display Properties, and
then click the...

Page 77

77
•Click Internet Options on the Tools menu of Internet
Explorer, and then click the [Security] tab. Then, click
the [Custom Level…] button to open the Security
Setting window. Under Miscellaneous, select
Enable for Allow script-initiated windows without
size or position constraints. Click the [OK] button. 
The Warning window will be displayed. Click the
[Yes] button.
•Delete temporary internet files as follows.
1. Select Internet Options… from Tools on the
menu bar of Internet Explorer
®. The Internet...

Page 78

78
Directory Structure of Drive B
Drive B
FTP
ALARM060101
060102
File name 01
0123
06010101
06010102
LOCAL
PULLFile name 01
06010101
06010102
00000001
00000001
LOG← Destination where images are to be saved by the SD memory 
recording function of Panasonic network disk recorder
← Destination where log files are to be savedImage failed to transmit to the 
FTP server by the FTP 
periodic tranmission function
(Ex. img_0601010123.jpg)
Image captured at the alarm 
occurrence
(Ex. img_0601010123001.jpg)
Image...

Page 79

Panasonic Canada Inc.5770 Ambler Drive,Mississauga,
Ontario, L4W 2T3 Canada (905)624-5010
http://www.panasonic.ca
Panasonic Sales Company
Division of Panasonic Puerto Rico Inc.
San Gabriel Industrial Park 65th Infantry Ave. KM. 9.5 Carolina
P.R. 00985(809)750-4300
Panasonic System Solutions Company,
Unit Company of Panasonic Corporation of North America
Security Systems
www.panasonic.com/security
For customer support, call 1.877.733.3689
Executive Office: Three Panasonic Way 2H-2, Secaucus, New Jersey...
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