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Panasonic Uf 780 Operating Instructions Manual

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Page 131

Troubleshooting
131
If You Have Any of These Problems
Problem Solving
TAM Interface Trouble 
In Unattended Fax 
Mode (OUT Mode)Fax machine will not 
start to receive with the 
telephone answering 
machine in the auto-
answer mode.Increase the ring count for detection on the telephone
answering machine.--
Mode Symptom Cause / Action Page 

Page 132

Troubleshooting
132
When something unusual occurs, the display may show one of the Information Codes  listed below.  These
will help you to identify and correct the problem.
Information Codes
Info. 
CodeMeaning Action Page
001 Recording paper jammed when feeding from the 1st
cassette.Remove the jammed paper. 135
002 Recording paper jammed when feeding from the 2nd
cassette.Remove the jammed paper. 135
007 Recording paper did not completely exit out of
machine.Remove the Toner Cartridge and remove the...

Page 133

Troubleshooting
133
Information Codes
Problem Solving
412 No data from the transmitting side. Check with the other party. --
414 Polling password does not match. Check the polling password. 73
415 Polling transmission error. Check the polling password. 73
416/417
418/419Received data has too many errors. Check with the other party. --
420/421 Machine goes to receiving mode, but receives no
command from the transmitting side.1. Remote side misdial.
2. Check with the other party.--
422/427 Interface is...

Page 134

Troubleshooting
134
Information Codes
NOTE1. After identifying the problem and verifying the recommended action, if the information Codes
keep reoccuring or for help on Information Codes that appear on your machine but are not
listed above, please contact your local Panasonic Authorized Dealer. 815 Mailbox is full. Delete a Confidential Mailbox. 112
870 Memory overflow occurred while storing documents
into memory for transmission.1. Transmit documents without storing into
memory.
2. Install Optional...

Page 135

Troubleshooting
135
Problem Solving
If the recording paper becomes jammed in the machine, the display will show an Information Code 001,
002, 007 or 008.
NOTE1. The Recording Paper Jam message display is reset only by opening and closing of the Printer
Cover.
Clearing a Recording Paper Jam
To clear the jam, Info. Code 001, 002 or 008
1(1) Slide out the Paper Cassette and remove
the Paper Cassette Cover.
(2) Remove the jammed or wrinkled paper and
reload the recording paper into the paper
cassette.
To...

Page 136

Troubleshooting
136
If a document becomes jammed in the machine, the display will show the Information Code 030 or 031.
Clearing a Document Jam
To clear the Document Jam 
1(1) Open the ADF Door.
(2) Remove the jammed document. 

Page 137

Troubleshooting
137
Problem Solving
If the receiving party reports that the received documents were black, or contained black lines, try making a
copy on your unit to verify.  If the copy is black or has black lines, the document Scanning Area is probably
dirty and must be cleaned.
Cleaning the Document Scanning Area
To clean the Scanning Area
1Open the ADF Door.
2Wipe the Scanning Area gently with a soft
cloth gauze wet with ethyl alcohol.  Be sure to
use a clean cloth, the scanning area can be
easily...

Page 138

Troubleshooting
138
If you find toner on the back of the recording paper, the printer roller in the fuser unit is probably dirty.
Cleaning the Printer Roller (For UF-780)
To clean the Printer Rollers
1
   
1:CLEAN ROLLER?
3:PRINT ORDER FORM?
2
 
The machine will print out 3 Cleaning Charts.
Then, return to standby.
* PRINTING *
CLEANING CHARTS
3
Load the Cleaning Charts into the cassette face down.
4
   
1:CLEAN ROLLER?
3:PRINT ORDER FORM?
5
The Machine will feed out the charts and clean the printer...

Page 139

Troubleshooting
139
Problem Solving
If you find toner on the back of the recording paper, the printer roller in the fuser unit is probably dirty.
NOTE1. If you have installed the optional cassette(s), load the Cleaning Charts into the upper cassette.
Cleaning the Printer Roller (For UF-790)
To clean the Printer Rollers
1
   
MAINTENANCE    (1-9)
ENTER NO. OR 
∨ ∧
2
  
The machine will print out 3 Cleaning Charts.
Then, return to standby.
* PRINTING *
CLEANING CHARTS
3
Load the Cleaning Charts into the...

Page 140

Troubleshooting
140
If document misfeeding occurs frequently, we suggest you adjust the ADF.
Adjusting the Automatic Document Feeder (ADF)
To adjust the ADF
1Slide the Pressure Adjusting Lever to the
desired position depending on the condition.
Position Condition
To prevent no feed trouble
Standard position
To prevent multiple feed trouble1
2
3 
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