Panasonic UF 6300 User Manual

Troubleshooting
141
Problem Solving
When something unusual occurs, the display may show one of the Information Codes  listed below.  These
will help you to identify and correct the problem.
Information Codes
Info. 
CodeMeaning Action page
001 Recording paper jammed when feeding from the 1st 
cassette.Remove the jammed paper. 144
002 Recording paper jammed when feeding from the 2nd 
cassette.Remove the jammed paper. 144
007 Recording paper did not completely exit from 
machine.Remove the Toner Cartridge...

Troubleshooting
142
Information Codes
412 No data from the transmitting side. Check with the other party. --
414 Polling password does not match. Check the polling password. 78
415 Polling transmission error. Check the polling password. 78
416/417
418/419Received data has too many errors. Check with the other party. --
420/421 Machine goes to receiving mode, but receives no 
command from the transmitting side.1. Remote side misdial.
2. Check with the other party.--
422/427 Interface is incompatible....

Troubleshooting
143
Problem SolvingNOTE1. After identifying the problem and verifying the recommended action, if the information Codes 
keep reoccuring or if you need help on Information Codes that appear on your machine but are 
not listed above, please contact your local Panasonic Authorized Dealer. 815 Mailbox is full. Install Optional Flash Memory Card. --
870 Memory overflow occurred while storing documents 
into memory for transmission.Transmit documents without storing into 
memory.57
Info....

Troubleshooting
144
If the recording paper becomes jammed in the machine, the display will show an Information Code 001, 
002, 007 or 008.
NOTE1. The Recording Paper Jam message display is reset only by opening and closing of the Printer 
Cover.
Clearing a Recording Paper Jam
To clear the jam, Info. Code 001, 002 or 008
1(1) Slide out the Paper Cassette and remove 
the Paper Cassette Cover.
(2) Remove the jammed or wrinkled paper and 
reload the recording paper into the paper 
cassette.
To clear the jam,...

Troubleshooting
145
Problem Solving
If a document becomes jammed in the machine, the display will show the Information Code 030 or 031.
Clearing a Document Jam
To clear the jam, Info. Code 030 or 031
1(1) Open the ADF Door.
(2) Remove the jammed document.
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Troubleshooting
146
If the receiving party reports that the received documents were black, or contained black lines, try making a 
copy on your unit to verify.  If the copy is black or has black lines, the document Scanning Area is probably 
dirty and must be cleaned.
Cleaning the Document Scanning Area
To clean the Scanning Area
1Open the ADF Door.
2Wipe the Scanning Area gently with a soft 
cloth gauze moistened with ethyl alcohol.  Be 
sure to use a clean cloth as the scanning area 
can be easily...

Troubleshooting
147
Problem Solving
If you find toner on the back of the recording paper, the printer roller in the fuser unit is probably dirty.
NOTE1. If you have installed the optional cassette(s), load the Cleaning Charts into the upper cassette.
Cleaning the Printer Roller
To clean the Printer Rollers
1
   
1:CLEAN ROLLER?
3:PRINT ORDER FORM?
2
 
The machine will print out 3 Cleaning Charts.
Then, return to standby.
* PRINTING *
CLEANING CHARTS
3
Load the Cleaning Charts into the cassette face...

Troubleshooting
148
If document misfeeding occurs frequently, we suggest you adjust the ADF.
Adjusting the Automatic Document Feeder (ADF)
To adjust the ADF
1Slide the Pressure Adjusting Lever to the 
desired position depending on the condition.
Position Condition
To prevent no-feed trouble
Standard position
To prevent multiple-feed trouble1
2
3
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Troubleshooting
149
Problem Solving
The Verification Stamp contains ink.  When the stamp mark appears faded or is hard to see, the stamp 
should be replaced or refilled with ink.
NOTE1. Please contact your local Panasonic dealer to purchase a new stamp. (See page 154) 
Verification Stamp for order number.
Ve r i f i c a t i o n  Sta m p
To  remove the stamp
1Open the ADF Door.
2(1) Remove by pulling the Stamp Assembly 
upward.
(2) Remove the Stamp. Replace the stamp 
with a new one.
ADF Door
2
1...

Troubleshooting
150
2.If you do not hear a dial tone through the telephone connected to the machine or if 
the telephone does not ring (No automatic receive).
NOTE1. The shape of the telephone line cable and power cord may differ according to regulations and 
specifications in the specific country.
Checking the Telephone Line
1Unplug the Telephone Line Cable from the 
telephone jack that was supplied by the 
telephone company.
2Plug a different regular telephone into the 
same telephone jack.
3Check for...