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Panasonic UF 6100 YR User Manual

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Page 131

Troubleshooting
131
Problem So lving
TAM Interface Trouble 
in Unattended TAM I/F 
Mode (OUT Mode)Cannot utilize the 
remote turn-on feature 
of the telephone 
answering machine 
(TAM). The fax 
machine always 
answers after the 8th 
ring.This  feature is  not compatible. The  fax machine  is designed to 
answer after 8 rings if the TAM does not answer.--
Fax machine will not 
start up when the 
telephone answering 
machine is set to give 
only an outgoing 
message (OGM).TAM that gives outgoing...

Page 132

Troubleshooting
132
TAM Interface Trouble 
In Unattended Fax 
Mode (OUT Mode)Fax machine will not 
start  to receive with  the 
telephone answering 
machine in the auto-
answer mode.Increase the ring count for detection on the telephone 
answering machine.--
Mode Symptom Cause / Action pa ge
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Page 133

Troubleshooting
133
Problem So lving
When something unusual occurs, the display may show one of the Information Codes  listed below.  These
will help you to identify and correct the problem.
Information Codes
In fo. 
Co deMeaning Action page
001 Recording paper jammed when feeding from the 1st 
cassette.Remove the jammed paper. 136
002 Recording paper jammed when feeding from the 2nd 
cassette.Remove the jammed paper. 136
007 Recording paper did not completely exit out of 
machine.Remove the Toner...

Page 134

Troubleshooting
134
Information Codes
412 No data from the transmitting side. Check with the other party. --
414 Polling password does not match. Check the polling password. 74
415 Polling transmission error. Check the polling password. 74
416/417
418/419Received data has too many errors. Check with the other party. --
420/421 Machine goes to receiving mode, but receives no 
command from the transmitting side.1. Remote side misdial.
2. Check with the other party.--
422/427 Interface is incompatible....

Page 135

Troubleshooting
135
Information Codes
Problem So lvingNOTE1. After identifying the problem and verifying the recommended action, if the information Codes 
keep reoccuring or for help on Information Codes that appear on your machine but are not 
listed above, please contact your local Panasonic Authorized Dealer. 815 Mailbox is full. Install Optional Flash Memory Card. 146
870 Memory overflow occurred while storing documents 
into memory for transmission.Transmit documents without storing into 
memory.52...

Page 136

Troubleshooting
136
If the recording paper becomes jammed in the machine, the display will show an Information Code 001, 
002, 007 or 008.
NOTE1. The Recording Paper Jam message display is reset only by opening and closing of the Printer 
Cover.
Clearing a Recording Paper Jam
To clea r the jam, Info. Code 00 1, 002 or 008
1(1) Slide out the Paper Cassette and remove 
the Paper Cassette Cover.
(2) Remove the jammed or wrinkled paper and 
reload the recording paper into the paper 
cassette.
To clear the...

Page 137

Troubleshooting
137
Problem So lving
If a document becomes jammed in the machine, the display will show the Information Code 030 or 031.
Clearing a Document Jam
To clear the jam
1(1) Open th e ADF Door.
(2) Remove the jammed document.
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Page 138

Troubleshooting
138
If the receiving party reports that the received documents were black, or contained black lines, try making a 
copy on your unit to verify.  If the copy is black or has black lines, the document Scanning Area is probably 
dirty and must be cleaned.
Cleaning the Document Scanning Area
To clea n the Scanning Area
1Open the ADF Door.
2Wipe the Scanning Area gently with a soft 
cloth gauze wet with ethyl alcohol.  Be sure to 
use a clean cloth, the scanning area can be 
easily scratched....

Page 139

Troubleshooting
139
Problem So lving
If you find toner on the back of the recording paper, the printer roller in the fuser unit is probably dirty.
NOTE1. If you have installed the optional cassette(s), load the Cleaning Charts into the upper cassette.
Cleaning the Printer Roller
To clean the Printer Rollers
1
   
1: CLE AN  R OLL ER ?
3: PRI NT  O RDE R  FO RM?
2
 
The machine will prin t out 3 Cleaning  Charts.
Then, return to standby.
* PRI NT IN G *
CL EAN IN G CHA RT S
3
Load the Cleaning Charts into...

Page 140

Troubleshooting
140
If document misfeeding occurs frequently, we suggest you adjust the ADF.
Adjusting the Automatic Document Feeder (ADF)
To adjust the ADF
1Slide the Pressure Adjusting Lever to the 
desired position depending on the condition.
Position Con dition
To prevent no feed trouble
Standard position
To prevent multiple feed trouble1
2
3
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