Panasonic Telephone Answering System Kx Ts620 Operating Instructions

							
31For assistance, please visit http://www.panasonic.com/phonehelp
Storing Names and 
Numbers in the Phonebook
You can store up to 50 names and 
phone numbers in the memory. 
Make sure that the handset is on the 
cradle, the AC adaptor is connected 
and the SP-PHONE/HEADSET 
indicator light is off.
1Press {FUNCTION/EDIT }.
2Press  {OK } ( Yes  key) at “ Save 
phonebook ? ”.
 The number of stored items is also 
displayed.
3Enter a name, up to 15 
characters using the dialing 
buttons (p. 32).
 To move the cursor, press  {:} or 
{
9} .
 If a name is not required, press 
{OK } ( Next  key) and go to step 5.
4Press  {OK } ( Next  key).
5Enter a phone number up to 32 
digits.
 If you entered a wrong number, 
press  {ERASE } and enter the 
correct number.
 To erase all of the digits, press and  hold  {ERASE }.
 If you want to change the storing  name, press  {
3} to reach the 
desired display.
6Press  {OK } ( Save  key).
 A long beep sounds.
 To continue storing other items, 
repeat from step 2.
 If the display shows “
Phonebook 
full
” in step 2, press  {EXIT } to exit the 
list. To erase other stored items from the 
Phonebook, see page 35.
 You can exit the programming mode any  time by pressing  {EXIT }.
 If a pause is required for dialing, press  {PA U S E } where needed. If required, you 
can also store  {FLASH } in a phone 
number. Pressing  {PA U S E } or  {FLASH } 
counts as one digit (p. 38, 40).
[OK]=SaveC
 987654321
To store an emergency number (#):
Emergency numbers are numbers stored 
in the Phonebook that can be dialed even 
when the Call Restriction (p. 42) is set to 
ON.
To store a number as an emergency 
number, add # at the beginning of the 
name  in step 3.
Tom Jones
 98-765-4321 C
Phonebook
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Phonebook
32  For assistance, please visit http://www.panasonic.com/phonehelp
Selecting characters to enter names
The dialing buttons ({0 } to  { 9 },  {£ } and  {# })  can be used to enter letters and 
symbols. Pressing each button selects a character as shown below.
If you make a mistake while entering a name
Use  {
:} or  {9} to move the cursor to the incorrect character, press  {ERASE } 
to delete and enter the correct character. Each time you press  {ERASE }, a 
character is erased.
For example, to enter “Tom Jones”:
1Press  {8 } four times.
2Press  {6 } three times, then press  {9}.
3Press  {6 } once, then press  {9} twice.
4Press  {5 } four times, press  {6 } three times, then 
press  {
9}.
5Press  {6 } twice, press  {3 } twice, then press  {7 } 
four times.
Number of times key is pressed
Key123456789
{ 1 } &’(),–./1
{ 2 } abcABC2
{ 3 } defDEF3
{ 4 } ghiGHI4
{ 5 } jklJKL5
{ 6 } mnoMNO6
{ 7 } pqrsPQRS7
{ 8 } tuvTUV8
{ 9 } wxyzWXYZ9
{ £ }
;
{0 }  Space
{
# }#
{
:} To move the cursor to the left
{
9} To move the cursor to the right
T
To
Tom 
Tom Jo
Tom Jones
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Phonebook
33For assistance, please visit http://www.panasonic.com/phonehelp
Dialing from the Phonebook
Make sure that the handset is on the cradle, the AC adaptor is connected and 
the SP-PHONE/HEADSET indicator light is off.
1Press {:} or  {9} to enter the Phonebook.
2Scroll to the desired item by pressing 
{
4} or  {3}.
 All Phonebook items are stored in the order 
shown on the right figure.
 Item with # at the beginning will be displayed 
with first priority if Call Restriction is set to ON.
To search for a name by initial:
1. Press the dialing button for the first letter of the  desired name until any name with the same 
initial is displayed (see the Index table on 
page 34). 
Example: To find “Frank”, press  {3 } repeatedly 
until the first item under “F” is displayed.
2. Press  {
4} repeatedly until the name is 
displayed.
3Lift the handset or press 
{ SP-PHONE/HEADSET }.
4To hang up, place the handset on the 
cradle or press  {SP-PHONE/HEADSET }.
 If “ No items stored ” is displayed in step 1, the Phonebook is empty. 
 You can exit the Phonebook list any time by pressing  { EXIT }.
 You can also dial the stored number as follows: 1. Lift the handset or press  {SP-PHONE/HEADSET }.
2. Find the desired item (above steps 1 and 2).
3. Press  {OK } ( Send  key).
Press  {4}. Press  {3}.
Telephone number
(When a name is not stored) # and 
¢
Number
Symbol (excluding # and 
¢)
Alphabet
Space 
i Alphabet
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Phonebook
34  For assistance, please visit http://www.panasonic.com/phonehelp
Index table
Chain Dial
You can dial a combination of Phonebook or manual key pad entries while making 
a call. This feature can be used, for exampl e, to first automatically dial a calling 
card access number that you have stored in the Phonebook, then manually or 
automatically dial your PIN and then automatically dial the destination number 
from the Phonebook.
Example: Using a long distance calling card.
 To prevent misdialing, we recommend you add pauses where needed when storing 
numbers. For example, add pauses after a calling card access number and your PIN when 
storing in the Phonebook (p. 38). 
1. Search and dial from Phonebook: 1800123456 (Calling card access number)  The Voice guidance may be announced.
2. Search and dial from Phonebook: 1234 (Calling card PIN)
3. Search and dial from Phonebook: 15550123456 (Destination number)
1While you are on a call;
Press {:}  or  {9}.
2Search for the desired item by pressing  {4} or  {3}.
 To search for an item by initial, see page 33.
3Press  {OK } (Send  key).
 The phone number is dialed.
 If required, repeat steps 1 to 3 for any remaining number.
 When storing a calling card access number  and your PIN in the Phonebook as one 
item, press  { PAU S E } to add pauses after the number and PIN as necessary 
(p. 38).
 If you have rotary or pulse service, you need to press  {£ } (TONE)  before pressing 
{
:} or {9} in step 1 to change the dialing mode temporarily to tone.
KeysIndexKeysIndex
{ 1 }Symbols, 1{7 }P, Q, R, S, 7
{2 }A, B, C, 2{8 }T,  U ,  V,  8
{3 }D,  E ,  F,  3{9 }W, X, Y, Z, 9
{4 }G, H, I, 4{£ }¢
{5 }J, K, L, 5{0 }0, Space
{6 }M, N, O, 6{# } #
TS620bk01.book  Page 34  Wednesday, May 24, 2006  2:31 PM 
						

							
Phonebook
35For assistance, please visit http://www.panasonic.com/phonehelp
Editing
Make sure that the handset is on the 
cradle, the AC adaptor is connected 
and the SP-PHONE/HEADSET 
indicator light is off.
1Press {:} or  {9} to enter the 
Phonebook.
2Scroll to the Phonebook item you 
want to change by pressing  {
4} 
or  {
3}.
 To search for the item by initial, see 
page 33.
3Press  {FUNCTION/EDIT }.
 If you do not need to change the 
name, go to step 5.
4Edit the name using the dialing 
buttons  {0 } to  { 9 },  {£ } and  {# }
 
(p. 32).
 To clear an incorrect character, 
move the  cursor to the character by 
using  {
:} or  {9}, then press 
{ ERASE }.
5Press  {OK } ( Next  key).
6Insert the required numbers.
 If you entered a wrong number, 
press  {ERASE } and enter the 
correct number.
7Press  {OK } (Save key).
 A long beep sounds.
 To exit the Phonebook, press 
{EXIT } or wait for 60 seconds.
Erasing
Make sure that the handset is on the 
cradle, the AC adaptor is connected 
and the SP-PHONE/HEADSET 
indicator light is off.
1Press  {:} or {9} to enter the 
Phonebook.
2Scroll to the Phonebook item that 
you want to erase by pressing 
{
4}  or  {3}.
 To search for the item by initial, see 
page 33.
3Press  {ERASE }.
 To stop erasing, press  {3}  
( No  key).
4Press  {OK } ( Yes  key).
 A long beep sounds and the item is 
erased.
 To erase other items, repeat from  step 2.
 To exit the Phonebook list, press  
{ EXIT }.
 Item with # at beginning cannot be deleted  when the Call Restriction (p. 42) is set to 
ON.
 You can exit the programming mode any  time by pressing  {EXIT }.
TS620bk01.book  Page 35  Wednesday, May 24, 2006  2:31 PM 
						

							
36  For assistance, please visit http://www.panasonic.com/phonehelp
Storing Names and 
Numbers in the Direct Dial 
memory
You can store up to 3 names and phone 
numbers in the memory.
Make sure that the handset is on the 
cradle, the AC adaptor is connected 
and the SP-PHONE/HEADSET 
indicator light is off.
1Press {FUNCTION/EDIT }.
2Scroll to  “ Save M1,M2,M3 ? ” 
by  pressing  {
4}  or  {3} and 
press  {OK }
 (Yes  key).
3Enter a name, up to 15 
characters with the dialing 
buttons  {0 } to  { 9 },  {£ } and  {# } 
(p. 32).
 To move the cursor, press  {:}  or 
{
9} .
 If a name is not required, go to step  4.
4Press  {OK } ( Next  key).
5Enter a phone number up to 32 
digits.
 If you enter a wrong number,  press 
{ ERASE } and enter the correct 
number.
 To erase all of the digits, press and  hold  {ERASE }.
 If you want to change the storing 
name, press  {
3} to reach the 
desired display.
6Press one of the Direct Dial 
button ( {M1 },  {M2 } or  {M3 }) 
( Save  key).
(Example:  {M1 } is pressed.)
 A long beep sounds.
 The entered name and phone 
number are displayed.
 After a few seconds, the display will  return to step 2. To exit the 
programming mode, press  {EXIT } 
or wait for 60 seconds.
 When using the Call Restriction  feature (p. 42), you cannot store a 
phone number in the Direct Dial 
memory ( {M1 },  {M2 } or  {M3 }).
If the Direct Dial button 
selected manually is occupied, 
the display will be shown as 
below.
To overwrite, press  {OK } 
( Yes  key).
To select the other empty Direct 
Dial memory, press  {
3} ( No  key) 
and press an empty Direct Dial 
button ( {M1 },  {M2 } or  {M3 }).
 A long beep sounds.
 The display will return to step 2. To 
exit the programming mode, press 
{EXIT } or wait for 60 seconds.
 To continue storing other items,  repeat from step 2.
  M1,M2, M3=Save
123456789
When using Call Restriction (p. 42), you 
may want to program emergency number 
in Direct Dial memory (
{M1 },  {M2 } or 
{ M3 }).
M1 is occupied
[
]= N o   [OK]= Yes
Overwrite ?
Direct Dial (M1, M2, M3) 
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Direct Dial (M1, M2, M3)
37For assistance, please visit http://www.panasonic.com/phonehelp
To erase a stored number
1Press the required Direct Dial 
button ({M1 },  {M2 } or  {M3 }).
2Press  {ERASE }.
 To stop erasing, press  {3}  
(
No key).
3Press  {OK } ( Yes  key).
 A long beep sounds, the 
information is erased, then 
“Memory Empty ” is displayed.
 To exit the programming mode, press  {EXIT } or wait for 60 seconds.
 When using the Call Restriction feature  (p. 42), you cannot erase a phone number 
in the Direct Dial memory ( {M1 },  {M2 } or  
{ M3 }).
 If a pause is required for dialing, press  {PAU S E } where needed. If required, you 
can also store  {FLASH } in a phone 
number. Pressing  {PA U S E } or  {FLASH } 
counts as one digit (p. 38, 40).
Dialing a Stored Number 
from the Direct Dial 
memory
1Lift the handset or press 
{ SP-PHONE/HEADSET }.
2Press the required Direct Dial 
button ( {M1 },  {M2 } or  {M3 }).
 The stored number is displayed 
and dialed.
OR
1Press the required Direct Dial 
button ( {M1 },  {M2 } or  {M3 }).
 The stored number is displayed.
2Lift the handset or press 
{SP-PHONE/HEADSET }.
 When you press the Direct Dial buttons 
continuously, confirm that the first dialing 
out have complete, th en press the next 
button.
 You can dial numbers stored in the Direct 
Dial memory  ({M1 }
, {M2 } or {M3 }) even if 
the Call Restriction feature (p. 42) is set.
TS620bk01.book  Page 37  Wednesday, May 24, 2006  2:31 PM 
						

							
38  For assistance, please visit http://www.panasonic.com/phonehelp
Temporary Tone Dialing 
(For Rotary or Pulse Service Users)
Press {£ } (TONE)  before entering access numbers which require tone dialing.
 The dialing mode changes to tone. You can enter numbers to access an  answering 
service, electronic banking service, etc. When you hang up, the mode will return to pulse.
How to Use the PAUSE Button
(For PBX Line/Long  Distance Calls)
We recommend you press  {PAU S E } if a pause is required for dialing with a PBX or 
to make a long distance call. Example: Line access number  {9 } (PBX)
{ 9 }  { PAU S E } 
 Pressing  {PA U S E } once creates a 3.5 second pause.
This prevents misdialing when you redial or dial a stored number.
 Pressing  {PA U S E } more than once increases the length of the pause between numbers.
Muting Your Conversation
Press  {MUTE } while talking. “ ” is displayed.
 The other party cannot hear you but you can hear them.
 To resume the conversation, press  {MUTE } again.
{4},  {3},  {OK }
{ PA U S E }
{ FLASH }
{
ERASE } 
{ £ } (TONE)
{ MUTE } {
FUNCTION/EDIT }
{
EXIT }
Phone number
Special Features
TS620bk01.book  Page 38  Wednesday, May 24, 2006  2:31 PM 
						

							
Special Features
39For assistance, please visit http://www.panasonic.com/phonehelp
For Call Waiting Service 
Users
Press {FLASH } if you hear a call-
waiting tone while talking.
 The first call is put on hold and you can 
answer the second call.
 To return to the first caller, press  {FLASH } 
again.
 The call waiting service cannot be used 
when a parallel connected telephone is in 
use.
 If this function does not operate properly, 
consult your telephone company for 
details.
Visual Call Waiting Caller ID 
Feature
Visual Call Waiting Caller ID Feature 
allows your unit to display the second 
caller’s information. After you hear a 
call-waiting tone while  talking, the unit 
will display the caller’s phone number 
and “ ”.
 If the phone number is stored in the 
Phonebook or Direct Dial memory, the 
caller’s name will be displayed.
 The second caller’s information will not be 
displayed when a parallel connected 
telephone is in use.
 Please contact your service company for 
details and availability in your area. 
Setting Hold Music to ON/
OFF
You can set music play during the hold 
as follows. Your phone default setting is 
ON.
Make sure that the handset is on the 
cradle, the AC adaptor is connected 
and the SP-PHONE/HEADSET 
indicator light is off.
1Press  {FUNCTION/EDIT }.
2Scroll to “ Program ? ” by 
pressing  {
4} or  {3} and press 
{ OK }
 (Yes  key).
3Scroll to “ Set hold music ? ” 
by pressing  {
4} or  {3} and 
press  {OK }
 (Yes  key).
 “ ” is displayed.
4Select “ On” or “ Off” by pressing 
{
4}  or  {3}.
5Press  {OK } ( Save key).
 A long beep sounds.
 The display will return to step 3. To 
exit the programming mode, press 
{EXIT } or wait for 60 seconds.
JOHNSON,KEVIN
1-123-456-789 
Hold music
: On
     [OK]=Save
TS620bk01.book  Page 39  Wednesday, May 24, 2006  2:31 PM 
						

							
Special Features
40For assistance, please visit http://www.panasonic.com/phonehelp
FLASH Button
Pressing {FLASH } allows you to use 
special features of your host PBX such 
as transferring an extension call or 
accessing special telephone services 
(optional) such  as call waiting.
Selecting the flash time
The flash time depends on your 
telephone exchange or host PBX. You 
can select the following flash times: 
“80, 90, 100, 110, 160, 200, 250, 300, 
400, 600, 700, 9 00 ms (milliseconds)”. 
Your phone default setting is “600 ms”. 
Make sure that the handset is on the 
cradle, the AC adaptor is connected 
and the SP-PHONE/HEADSET 
indicator light is off.
1Press  {FUNCTION/EDIT }.
2Scroll to “ Program ? ” by 
pressing  {
4} or  {3} and press 
{ OK } ( Yes  key).
3Scroll to “ Set flash time ? ” 
by pressing  {
4} or  {3} and 
press  {OK }
 (Yes  key).
4Select the desired time by 
pressing  {
4} or  {3}.
5Press  {OK } ( Save  key).
 A long beep sounds.
 The display will return to step 3. To 
exit the programming mode, press 
{EXIT } or wait for 60 seconds.
 You can exit the programming mode any  time by pressing  {EXIT }.
 If the unit is connected via a PBX, PBX 
functions (transferring a call, etc.) might 
not work correctly. Consult your PBX 
supplier for the correct setting.
 If the unit is not connected to AC adaptor,  flash will not function.
Flash time: 6  ms
      [OK]= Save
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