Panasonic Network Camera Wv Sud638 Operating Instructions

16.2  Installing Panasonic “IP Setting Software”On the CD launcher window, click the [ Install] button next to [IP Setting Software] to display the Panasonic  “IP
Setting Software” installation window. Confirm the following settings before starting the installation.
Select the Panasonic “IP Setting Software” to install.
Select where to create the Panasonic IP setting shortcut icon when the Panasonic “IP Setting Software”
is installed.
Specify which folder on the PC to install the Panasonic “IP Setting...

16.3  Installing the manualsOn the CD launcher window, click the [ Install] button next to [ Manual] to display the Manual installation window.
Confirm the following settings before starting the installation.
Select which manuals to install. The camera models that the manuals support are displayed in  B “Model
List”.
The camera models that are supported by the manuals selected in  A are displayed here.
Select where to create the manuals shortcut icon when the manuals are installed.
Specify which folder...

16.5  Configure the network settings of the camera
using the Panasonic “IP Setting Software” It is possible to perform the network settings of the camera using the “IP Setting Software” on the provided
CD-ROM. When using multiple cameras, it is necessary to configure the network settings of each camera
independently. If the Panasonic  “IP Setting Software ” does not work, access the  “Network” page from the setup
menu of the camera in the browser and perform settings separately. ( ®page 126)
IMPORTANT...

•The information displayed can be sorted by clicking the title of each displayed item.
• When the [Network Settings] button is clicked, the “Network Settings” screen is displayed and
network settings can be changed. For further information, refer to page 194.
3. When the viewer software  “Network Camera View 4S ” installation screen is displayed, follow the on -screen
instructions to install the software. (The viewer software “Network Camera View 4S” is installed from the
camera.)
• The “Live” page of...

•When using a firewall (including software), allow access to all UDP ports.Operating Instructions195
16 Using the CD-ROM 

17   About the displayed system log
Error indications relating to SMTPCategoryIndicationDescriptionPOP3 server errorAuthentication error.• Entered user name or password may be
incorrect. Check if the E-mail settings are
configured correctly.Failed to find the POP3 server.• The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
• The POP3 server may be down. Ask the
network administrator.SMTP server errorAuthentication error.• Entered user name or...

CategoryIndicationDescriptionInternal errorUndefined error.•An error occurred in the FTP function.
Check if the FTP settings are configured
correctly.
Error indications relating to “Viewnetcam.com”
CategoryIndicationDescriptionAccess test errorAccess test error• Port forwarding may not be configured for
the router. Refer to the manuals provided
with the router in use to enable the UPnP
setting.Viewnetcam.com
server errorFailed to resolve the
Viewnetcam.com server address
from DNS.• The designated IP...

Error indications relating to NTPCategoryIndicationDescriptionConnection errorNo response from the NTP server.•The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
• The NTP server may be down. Ask the
network administrator.Internal errorUndefined error.• An error occurred in the NTP function.
Check if the NTP settings are configured
correctly.Synchronizing with
NTP succeeded.NTP update succeeded.• Time correction succeeded.
Log indications...

Error indications relating to Panasonic alarm protocol notificationCategoryIndicationDescriptionPanasonic alarm
protocol notification
errorFailed to find destination of
notification.• The IP address of the destination of
notification may be incorrect. Check if the
IP address of the destination of notification
is configured correctly.
• The destination of notification may be
down. Ask the network administrator.Failed to resolve destination addr.
from DNS.• The DNS server settings may be incorrect.
Check...

18   TroubleshootingBefore asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a
problem is not described below.SymptomCause/solutionReference pagesCannot access from the web
browser.• Is the LAN cable (category 5e or better) firmly
connected to the network connector of the camera?Important
Information • Is the link indicator lit?
When it is not lit, connection to a LAN may not be...