Panasonic Network Camera Wv Sud638 Operating Instructions

							Operating InstructionsNetwork CameraModel No.    WV-SUD638
WV-SUD638-H WV-SUD638-T
Before attempting to connect or operate this product, please read these instructionscarefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.   
						

							Preface
About the user manuals There are 3 sets of operating instructions as follows.
• Operating Instructions (this document): Provides information about the software settings and operations
used to operate the camera.
• Important Information: Provides information about the cautions required for safely using and installing this
camera.
• Installation Guide: Provides information about installation procedures and network connections.
Abbreviations The following abbreviations are used in these operating instructions.
Microsoft ®
 Windows ®
 10 is described as Windows 10.
Microsoft ®
 Windows ®
 8.1 is described as Windows 8.1.
Microsoft ®
 Windows ®
 8 is described as Windows 8.
Microsoft ®
 Windows ®
 7 is described as Windows 7.
Windows ®
 Internet Explorer ®
 11, Windows ®
 Internet Explorer ®
 10, Windows ®
 Internet Explorer ®
 9 and
Windows ®
 Internet Explorer ®
 8 are described as Internet Explorer.
Universal Plug and Play is described as UPnP™ or UPnP.2Operating Instructions
Preface 
						

							Registering the administrator when accessing the
camera When the camera is accessed for the first time, an administrator registration screen is displayed.
[User name (1 to 32 characters)]
Enter a user name.
Available number of characters: 1 - 32 characters
Unavailable characters: " & : ; \
[Password (8 to 32 characters)]/[Retype password]
Enter a password.
Available number of characters: 8 - 32 characters
Unavailable characters: " &
Note
•Entries are case sensitive so take care when entering user names and passwords.
• 3 types of characters can be used for passwords: alphabetical characters, numbers, and codes.
Passwords must be composed of at least 2 types of characters.
IMPORTANT
•If you forgot or do not know the password or user name, the camera must be initialized. Because all
settings other than preset position settings are deleted when the camera is initialized, make sure to
keep the information secure from third parties. Refer to “About the INITIAL SW (Initial switch)” in the
“ Parts and functions ” section in the Installation Guide for more information about initializing the camera.
• Make sure to change the administrator password periodically.
A registration completion screen is displayed after the user name and password registration for the
administrator have been completed. The camera will be automatically reconnected to about 10 seconds after
this screen is displayed. If the camera is not automatically reconnected to, click “here”.
Operating Instructions3
Preface   
						

							An authentication screen is displayed after reconnecting to the camera. Enter the registered user name and
password to use the camera.
Viewer software
It is necessary to install the viewer software  “Network Camera View 4S ” (ActiveX®
) to display images on a PC.
This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer
Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.
IMPORTANT
•The default setting of “Automatic installation” is “On”. Follow the instructions on page 208 when the
message is displayed on the information bar of the browser.
• When the  “Live” page is displayed for the first time, the install wizard of the ActiveX control required to
display images from the camera will be displayed. Follow the instructions of the wizard.
• When the install wizard is displayed again even after completing the installation of the ActiveX, restart
the PC.
• The viewer software used on each PC should be licensed individually. The number of installations of
the viewer software from the camera can be checked on the [ Upgrade] tab of the  “Maintenance” page
( ® page 182). Refer to your dealer for the software licensing.
4Operating Instructions
Preface     
						

							Table of Contents1 Monitor images on a PC .. ........................................................................ 8
1.1 Monitor images from a single camera .. ...........................................................................8
1.2 About the “Live” page .. .................................................................................................. 10
1.3 Monitor images from multiple cameras .. ......................................................................17
2 Monitor images on a cellular phone/mobile terminal .. .......................18
2.1 Monitor images on a cellular phone .. ............................................................................18
2.2 Monitor images on a mobile terminal .. ..........................................................................20
3 Action at an alarm occurrence .. ............................................................ 28
3.1 Alarm type .. ...................................................................................................................... 28
3.2 Action at an alarm occurrence .. ..................................................................................... 28
4 Transmit images onto an FTP server .. .................................................30
4.1 Transmit an alarm image at an alarm occurrence (Alarm image transmission) .. ................................................................................................................. 30
4.2 Transmit images at a designated interval or period (FTP periodic image transmission) .. ................................................................................................................. 30
5 About the network security .. ................................................................. 31
5.1 Equipped security functions .. ........................................................................................ 31
6 Display the setup menu from a PC .. .....................................................32
6.1 How to display the setup menu .. ................................................................................... 32
6.2 How to operate the setup menu .. ................................................................................... 34
6.3 About the setup menu window .. .................................................................................... 36
7 Configure the basic settings of the camera [Basic] .. .........................38
7.1 Configure the basic settings [Basic] .. ...........................................................................38
7.1.1 Configure the washer settings (“Washer control” setup menu) .. ....................................43
7.2 Configure the Internet settings [Internet] .. ...................................................................43
8 Configure the settings relating to images and audio [Image/ Audio] .. .................................................................................................... 46
8.1 Configure the settings relating to the image capture mode [JPEG/H.264] .. ..............46
8.2 Configure the settings relating to JPEG images [JPEG/H.264] .. ................................47
8.3 Configure the settings relating to H.264 images [JPEG/H.264] .. ................................49
8.4 Configure the settings relating to the camera operations [Cam. Function] .. ............55
8.5 Configure the settings relating to image position [Image/Position] .. ........................58
8.5.1 Configure the settings relating to image quality (“Image adjust” setup menu) .. .............59
8.5.2 Set mask areas .. ............................................................................................................ 68
8.5.3 Configure the settings relating to the preset positions (“Preset position” setup menu) ............................................................................................................................. 71
8.5.4 Configure the settings relating to the auto pan function (“Auto pan” setup menu) .. .......75
8.5.5 Configure the settings relating to patrol (“Patrol” setup menu) .. .....................................76
8.5.6 Configure the settings relating to auto track (“Auto track” setup menu) .. .......................78
8.5.7 Configure the settings relating to direction/angle setting (“Direction/Angle setting” setup menu) ............................................................................................................................. 84
8.5.8 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) .. ........85
8.5.9 Configure the VIQS setting .. ........................................................................................... 88
8.5.10 Configure the VIQS area .. .............................................................................................. 91
8.6 Configure the settings relating to audio [Audio] .. .......................................................93Operating Instructions5
Table of Contents 
						

							9 Configure the multi-screen settings [Multi-screen] ............................97
10 Configure the alarm settings [Alarm] .. .................................................99
10.1 Configure the settings relating to the alarm action [Alarm] .. .....................................99
10.2 Configure the settings relating to the camera action on alarm occurrence [Alarm] .. .......................................................................................................................... 101
10.2.1 Configure the settings relating to Preset per sender (“Preset per sender” setup menu) ........................................................................................................................... 103
10.2.2 Configure settings relating to image quality on alarm action .. ......................................104
10.2.3 Configure settings relating to alarm E-mail notifications .. ............................................105
10.2.4 Configure settings relating to FTP transmissions of alarm images .. ............................106
10.2.5 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs ........................................................................................................................... 107
10.2.6 Configure settings relating to HTTP alarm notification when an alarm occurs .. ...........108
10.3 Configure the settings relating to the alarm output terminal [Alarm] .. ....................108
10.4 Change the AUX name [Alarm] .. .................................................................................. 109
10.5 Configure the VMD settings [VMD area] .. ...................................................................110
10.6 Configure the settings relating to the audio detection [Audio detection] .. .............114
10.7 Configuration of the settings relating to alarm notification [Notification] .. ............116
10.7.1 Configure the settings relating to Panasonic alarm protocol .. ......................................117
10.7.2 Configure the settings relating to HTTP alarm notification .. .........................................119
11 Configure the settings relating to the authentication [User mng.] .. ................................................................................................... 121
11.1 Configure the settings relating to the user authentication [User auth.] .. ................121
11.2 Configure the settings relating to the host authentication [Host auth.] .. ................122
11.3 Configure the settings relating to the priority stream [System] .. .............................123
12 Configuring the network settings [Network] .. ...................................126
12.1 Configure the network settings [Network] .. ................................................................126
12.2 Configure advanced network settings [Advanced] .. .................................................130
12.2.1 Configure the settings related to sending E-mails .. ......................................................131
12.2.2 Configure the settings related to FTP transmission .. ...................................................134
12.2.3 Configure the settings relating to the NTP server .. ......................................................137
12.2.4 Configure the UPnP settings .. ...................................................................................... 139
12.2.5 Configure the HTTPS settings .. .................................................................................... 140
12.2.6 Configure the settings relating to DDNS .. ....................................................................142
12.2.7 Configure the settings relating to SNMP .. ....................................................................142
12.2.8 Configure the Diffserv settings .. ................................................................................... 143
12.3 How to configure HTTPS settings .. ............................................................................. 144
12.3.1 Configuration of HTTPS connections .. .........................................................................145
12.3.2 Generation of the CRT key (SSL encryption key) .. ......................................................146
12.3.3 Generation of CSR (Certificate Signing Request) .. ......................................................147
12.3.4 Installation of the server certificate .. ............................................................................. 149
12.4 Access the camera using the HTTPS protocol (for pre-installed certificate) .. ........150
12.4.1 Installation of the root certificate .. ................................................................................. 150
12.4.2 Configuration of the host file .. ....................................................................................... 155
12.5 Access the camera using the HTTPS protocol (for CA Certification) .. ....................161
12.5.1 Install the security certificate .. ...................................................................................... 162
12.6 How to configure the settings relating to DDNS .. ......................................................168
12.6.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) .. ......169
12.6.2 When using the “Viewnetcam.com” service .. ...............................................................170
12.6.3 Procedure to register information for the “Viewnetcam.com” service .. .........................170
12.6.4 Checking the information registered for the “Viewnetcam.com” service .. ....................1726Operating Instructions
Table of Contents 
						

							12.6.5 When using “Dynamic DNS Update” ............................................................................172
12.6.6 When using “Dynamic DNS Update(DHCP)” .. .............................................................172
13 Configure the settings relating to the schedules [Schedule] .. ........174
13.1 How to set the schedules .. ........................................................................................... 177
13.2 How to delete the set schedule .. .................................................................................. 179
14 Extension unit setting [Extension unit] (WV-SUD6FRL1) .................181
15 Maintenance of the camera [Maintenance] .. ......................................182
15.1 Check the system log [System log] .. ...........................................................................182
15.2 Upgrade the firmware [Upgrade] .. ............................................................................... 182
15.3 Check the status [Status] .. ........................................................................................... 184
15.3.1 Damage notification function .. ...................................................................................... 186
15.4 Reset the settings/Reboot the camera [Default reset] .. .............................................187
15.5 Settings data/backing up or restoring logs [Data] .. ...................................................188
16 Using the CD-ROM .. ............................................................................. 190
16.1 About the CD launcher .. ............................................................................................... 190
16.2 Installing Panasonic “IP Setting Software” .. ..............................................................191
16.3 Installing the manuals .. ................................................................................................ 192
16.4 Installing the Viewer software .. .................................................................................... 192
16.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” .. ..................................................................................................................... 193
17 About the displayed system log .. .......................................................196
18 Troubleshooting .. ................................................................................. 200Operating Instructions7
Table of Contents 
						

							1   Monitor images on a PCThe following are descriptions of how to monitor images from the camera on a PC.
1.1  Monitor images from a single camera 1.Start up the web browser.
2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the
browser.
• Example when entering an IPv4 address:  http://URL registered using IPv4 address
http://192.168.0.10/
• Example when entering an IPv6 address:  http://[URL registered using IPv6 address]
http://[2001:db8::10]/


IMPORTANT •When the HTTP port number is changed from  “80”, enter  “http://IP address of the camera + :  (colon)
+ port number” in the address box of the browser. (Example: http://192.168.0.11:8080)
• When the PC is in a local network, configure the proxy server setting of the web browser (under
[ Internet Options...] under [ Tools] of the menu bar) to bypass the proxy server for the local address.
Note
•Refer to page 161 for further information about the case in which “HTTPS” is selected for
“HTTPS” - “Connection” on the [Advanced] tab of the “Network” page ( ®page 126).
8Operating Instructions
1 Monitor images on a PC     
						

							3.Press the [Enter] key on the keyboard.
→ The “Live” page will be displayed. Refer to page 10 for further information about the “Live” page.
When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live
images for the user name and password entries.
IMPORTANT
•Change this password periodically.
• When displaying multiple H.264 images on a PC, images may not be displayed depending on the
performance of the PC.
Note
•The maximum number of concurrent access user is 14 including users who is receiving H.264 images
and users who are receiving JPEG images. Depending on the set values for “Bandwidth control(bit
rate)”  and “Max bit rate  (per client) ”, the maximum concurrent access number may be 14 or less users.
When 14 users are concurrently accessing, the access limit message will be displayed for users who
subsequently attempt to access. When  “Multicast” is selected for  “Transmission type” of “H.264”, only
the first user who accessed to monitor H.264 images will be included in the maximum number. The
second and subsequent users who are monitoring H.264 images will not be included in the maximum
number.
• When “On” is selected for “H.264 transmission” ( ®page 49), H.264 images will be displayed. When
“Off” is selected, a JPEG image will be displayed. It is possible to display a JPEG image even when
“On” is selected for “H.264 transmission”. In this case, the refresh interval of JPEG images will be
limited to 5 fps.
• The refresh interval may become longer depending on a network environment, PC performance,
photographic subject, access traffic, etc.

When “On” is selected for “H.264 transmission”
max. 5 fps
When “Off” is selected for “H.264 transmission”
max. 30 fps
Operating Instructions9
1 Monitor images on a PC    
						

							1.2  About the “Live” page
[select language] pull-down-menu
The camera’ s display language can be selected. The default language can be set in the [ Language] in the
[Basic] settings. ( ®page 38)
[Setup] button *1
Displays the setup menu. The button will turn green and the setup menu will be displayed.
[Live] button
Display the “Live” page. The button will turn green and the “Live” page will be displayed.
[Compression] buttons
• [H.264 ] button:  The letters  “H.264” on the button will turn green and an H.264 image will be displayed.
When “On” is selected for “H.264 transmission” of “H.264(1)”, “H.264(2)”, “H.264(3)”, “H.264(4)”, the
[H.264] button will be displayed. ( ®page 49)
• [JPEG] button:  The letters “JPEG” on the button will turn green and JPEG image will be displayed.
[Stream] buttons
These buttons will be displayed only when an H.264 image is displayed.
• [1] button:  The letter “1” will turn green and images in the main area will be displayed in accordance
with the setting of “H.264(1)”. ( ®page 49)
• [2] button:  The letter “2” will turn green and images in the main area will be displayed in accordance
with the setting of “H.264(2)”. ( ®page 49)
10Operating Instructions
1 Monitor images on a PC1
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