Panasonic Network Camera Wv Sud638 Operating Instructions

							14   Extension unit setting [Extension unit]
(WV-SUD6FRL1)
The settings can be configured on the “Extension unit” page when using the front unit.
The “Extension unit” page only has the [Front unit] tab.
Refer to the manuals provided with the extension unit to be used for further information about the settings.
Refer to our website (http://security.panasonic.com/support/info/) for further information about optional units
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							15   Maintenance of the camera [Maintenance]System log check, firmware upgrade, status check and initialization of the setup menu can be performed on
this page.
The “Maintenance”  page has the [System log] tab, the [Upgrade] tab, [Status ] tab, the [Default reset] tab, and
the [Data] tab.
15.1  Check the system log [System log] Click the [System log] tab on the “Maintenance” page. ( ®page 32, page 34)
Up to 100 system logs can be saved on the built -in memory of the camera. When the saved system logs have
reached the maximum number, the newer logs will overwrite the older system logs. In this case, the oldest log
is the first to be overwritten.
The system logs will be saved even when the power of the camera is turned off.
[No.]
The serial number of the system log will be displayed.
[Time & date]
Time and date at the error occurrence will be displayed.
Note
•When “Off”  is selected for  “Time display format ” on the [ Basic] tab (® page 38 ), time & date of logs will
be displayed in 24-hour format.
[Description]
The descriptions about the system log will be displayed. Refer to page 196 for further information about the
system logs.
15.2  Upgrade the firmware [Upgrade] Click the [Upgrade] tab of the “Maintenance” page. ( ®page 32, page 34)
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							The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for
further information about the firmware upgrade.
[Model no.], [MAC address], [Serial no.], [Firmware version], [IP address(IPv6)], [Viewer
software installation counter], [Time past from the date of manufacture]
Information of each item will be displayed.
1. Contact the dealer and download the latest firmware onto a PC.
IMPORTANT
•A blank (space) cannot be used for the name of the directory where the downloaded firmware to
be saved.
2. Click the [Browse...] button and designate the downloaded firmware.
Note
•The latest firmware upgrade is posted on our website. The firmware is in a zip file. After downloading
the file, unzip it and use the file with the “.img” extension to upgrade the firmware.
– When using the camera in Japan
http://sol.panasonic.biz/security/support/index.html
– When using the camera outside of Japan
http://security.panasonic.com/support/
• To view the website, it is necessary to be connected to the internet.
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15 Maintenance of the camera [Maintenance]   
						

							3.Click the radio button respective to the desired option to determine whether or not to initialize the settings
after completing the firmware upgrade.
Default:  Do not reset the settings to the default after the upgrade.
Note
•Note that the settings cannot be restored after an initialization is operated.
4. Click the [Execute] button.
→ The confirmation window will be displayed.
IMPORTANT
•After completing the upgrade, delete temporary internet files. ( ®page 200)
• Upgrade the firmware using a PC in the same subnet as the unit.
• Follow the instructions from the dealer when upgrading the firmware.
• When upgrading the application software, use the designated file (extension: img) for the firmware
upgrade.
The name of the firmware to be used for the upgrade should be “model name (Use small letters.
“WV-” is not required.)_xxxxx.img”.
* (“xxxxx” indicates the version of the firmware.)
• Do not turn off the power of the camera during the upgrade process.
• Do not perform any operation during upgrading and wait until it completes.
• The following network settings will not be reset when upgrading the firmware after selecting  “Reset the
settings to the default after completing the upgrade. (Except the network settings)”.
Primary server address and secondary server address DNS settings for IPv4, primary DNS server
address and secondary DNS server address settings for IPv6, On/Off for DHCP, IP address, subnet
mask, default gateway, HTTP port, HTTPS port, connection protocol  (HTTP/HTTPS), CRT key, server
certificate, UPnP setting, line speed, bandwidth control (bit rate), time & date, preset position.
• The viewer software used on each PC should be licensed individually. Refer to your dealer for the
software licensing.
15.3  Check the status [Status] Click the [Status] tab of the “Maintenance” page. ( ®page 32, page 34)
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							The status of this camera can be checked on this page.
Viewnetcam.comThis is only displayed when using Viewnetcam.com.
[Server]
The URL of the “Viewnetcam.com” service server will be displayed.
[Status]
The registration status for the “Viewnetcam.com” will be displayed.
[Personal(Camera) URL]
The URL of the camera registered for “Viewnetcam.com” will be displayed.
UPnP [Port number(HTTP), Port number(HTTPS)]
The port number that is set for UPnP port forwarding will be displayed.
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							[Status]
The port forwarding status will be displayed.
[Router global address]
The global address of router will be displayed.
Note
•Refer to our website (http://security.panasonic.com/support/info/) for further information about the
contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, self
check, hardware information, or wiper counter).
Self check The self check result of the hardware will be displayed. There are no problems if a number contains all 0’s.
Hardware information Information about PAN, TILT, ZOOM, FOCUS, Day & Night(IR), reboot counter, operating time, and
thermo-sensor will be displayed.
Note
•Hardware information is updated once every 2 hours.
Wiper counter [Wiper motor counter]
Displays the number of times that the wiper motor has been operated.
[Wiper rubber]
Displays information about the wiper rubber.
• [Counter]
Displays the number of times that the wiper rubber has been operated and the counter for the exchange
guideline.
• [Latest exchange]
Displays the date when the wiper rubber was last exchanged.
• [Reset at exchange]
When exchanging a wiper rubber, replaces the date for "Latest exchange" with the date when reset was
executed.
Note
•The wiper motor and wiper rubber counters are updated once every 2 hours.
15.3.1  Damage notification function The settings relating to external notifications for hardware errors and wiper rubber exchange periods can be
configured in this section.
Damage notification function types
• Hardware error notification
When there is a problem with the hardware, an external notification is sent with either “Hardware1” or
“Hardware2” of “Self check” in the [Status] tab of the “Maintenance” page.
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							•Wiper rubber exchange timing notification
An external notification is sent when the wiper rubber operation counter gets close to the exchange
guideline number.
External notification methods
• Notifying via email
Damage notifications are made to the registered notification address when “On” is selected for “E-mail
notification” of “E-mail server >>” in the [Alarm] tab of the “Alarm” page. The settings for the email
notifications can be configured in the [Alarm] tab of the “Alarm” page ( ®page 101), and the [Advanced]
tab of the “Network” page ( ®page 131).
• Notifying a specified address (Panasonic alarm protocol notification)
Damage notifications are made to the registered notification address when  “On” is selected for  “Panasonic
alarm protocol notification”( ®page 117).
This function is available only when a Panasonic device, such as the network disk recorder, is connected
to the system. The settings for Panasonic alarm protocol can be configured in the [Notification] tab of the
“Alarm” page. ( ® page 117).
15.4  Reset the settings/Reboot the camera [Default
reset] Click the [Default reset] tab of the “Maintenance” page. ( ®page 32, page 34)
The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed
on this page.
[Reset to the default (Except the network settings)]
Click the [Execute] button to reset the settings to the default. Note that the network settings will not be reset.
It is impossible to operate the camera for about 3 minutes after the initialization.
[Load the default HTML files (setup menu).]
Click the [Execute] button to reset the HTML files to the default.
It is impossible to operate the camera for about 3 minutes after the initialization.
[Reset to the default and load the default HTML files.]
Click the [Execute] button to reset the settings of the camera and the HTML files to the default. Note that the
network settings will not be reset.
It is impossible to operate the camera for about 3 minutes after the initialization.
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							[Reboot]
Click the [Execute] button to reboot the camera. It is impossible to operate the camera for about 2 minutes
after rebooting the camera.
[Position refresh]
The camera position can be refreshed. When the camera has moved from the correct home/preset position
during normal use, or when it has been inadvertently moved while turning on the power of the camera, use
this function to correct the camera position. It is impossible to operate the camera during the position refresh
process (for about 2 minutes).
IMPORTANT
•The direction of the camera may be accidentally changed when the camera is installed. When
registering presets after the installation, we recommend performing position refresh.
Note
•Position refresh will not operate during washer operations and when learning patrol operations.
• To initialize the network settings  (® page  126), turn off the power of the camera, then turn on the power
again while holding down the INITIAL SW on the unit, and keep the INITIAL SW held down for more
than 10- 15 seconds. Wait about 2 minutes after releasing the button. The camera will start up and the
settings including the network settings will be initialized. Do not turn off the power of the unit about 3
minutes after turning on the power.
15.5  Settings data/backing up or restoring logs
[Data] Click the [Data] tab of the “Maintenance” page. ( ®page 32, page 34)
The settings related to backing up or restoring settings data, and saving logs can be configured in this section.
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							Backup[Setup data]
Click the [Execute] button to backup the setup data of the camera to a PC.
[Scene file]
Click the [Execute] button to backup the scene files of the camera to a PC.
[Logs]
Click the [Execute] button to backup the log data of the camera to a PC.
IMPORTANT
•When backing up settings or logs, creating the backup files takes time.
• When the backup operation takes 10 minutes or more, a communication timeout may occur. In this
case all of the backup data may not be obtained. Therefore, we recommend completing backup
operations within 10 minutes. It is also possible to check whether or not the correct data was obtained
by restoring the obtained data (excluding log data).
Restore [Setup data]
Press the [Browse...] button and select the setup data files to restore.
Click the radio button respective to the desired option to determine whether or not to also restore network
related setting contents.
Click the [Execute] button to start restoring. Do not perform operations until the restoration is complete. (The
camera will be rebooted when the restoration is complete.)
Make sure to set the file name of setup data files used when restoring to  “model name.dat”. (The model name
must be written in lower case letters and “WV-” is not needed.)
[Scene file]
Press the [Browse...] button and select the scene files to restore.
Click the [Execute] button to start restoring. Do not perform operations until the restoration is complete.
Make sure to set the file name of scene file data used when restoring to “model name.txt”. (The model name
must be written in lower case letters and “WV-” is not needed.)
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							16   Using the CD-ROM
16.1  About the CD launcher By inserting the provided CD -ROM into the CD -ROM drive of your PC, the CD launcher is automatically started
and the license agreement is displayed. Read the agreement and select “I accept the terms in the license
agreement”, and then click “OK”.
The CD launcher window is displayed.
• If the launcher window is not displayed, double click the “CDLauncher.exe” file on the CD-ROM.
Using the supplied CD-ROM, the following actions can be performed.
The Panasonic “IP Setting Software” can be installed on the PC. ( ®page 191)
Settings related to the camera’s network can be set from the Panasonic “IP Setting Software”.
( ® page 193)
The manuals can be installed on the PC. ( ®page 192)
You can also view the manuals without installing them to the PC by clicking the [Open] button.
The Viewer software can be installed on the PC. ( ®page 192)
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16 Using the CD-ROMA CD E
B