Panasonic Network Camera BL-C30A Getting Started Manual

							To the router
Power Cord
To the DC IN jack of 
the camera
To a LAN port of your router
To your ModemTo your PC
To the outlet
Ethernet cable 
(Straight Cat5 cable)
(Customer-provided)
Getting Started
Network Camera
Model No.BL-C30A
1.Check the included accessories.
The following items are provided with the camera. Additional pieces can \
be
ordered by calling 1-800-332-5368.
3.Connect the camera to your router.
Connect the camera to your router with an Ethernet®cable to set up the camera.
2.Check the system requirement for
your PC.
Your PC (Personal Computer) and network must meet the following tech-
nical specifications for the camera to work properly.
Main Unit . . . . . . . . . . . . . . . . . . 1 pc.
AC Adaptor . . . . . . . . . . . . . 1 pc.
Order No. PQLV202Y
(Cord Length: About 3 m [9.8 feet])
Setup CD-ROM . . . . . . . . . . 1 pc.
Order No.: PSQX3229YCD
(Operating Instructions, Installation/
Troubleshooting, Getting Started,
Setup Program)
Screws . . . . . . . . . . . . . . . . . . . 2 pcs.
Order No.: PQHE5004Y
Washers  . . . . . . . . . . . . . . . . . .2 pcs.
Order No.: XWG35FJ
Please read the Installation/Troubleshooting manual before using.
This Getting Started explains how to connect, set up and mount the
camera. See the Operating Instructions on the Setup CD-ROM for
details about the camera features.
•If you cannot complete the setup, see the Troubleshooting section of
the Installation/Troubleshooting manual.
4.Turn the camera on.
Inserting the AC plug of the AC cord to the outlet powers up the camera.\
© 2004 Panasonic Communications Co., Ltd. All Rights Reserved.
PSQX3230Y B KK0904JT 2115
•Before you begin the installation, the UPnP feature in your router needs\
 to be enabled. Usually, the default setting disables this feature. For more info, please
visit, http://panasonic.co.jp/pcc/products/en/netwkcam/ or contact your \
routers manufacturer.
•These instructions assume your PC is already connected to the Internet a\
nd your home network includes a router that is UPnP (Universal Plug and Play) compliant.
•The camera will be connected to your router using a straight Cat5 netw\
ork cable (customer-provided).
Ethernet cable 
(Straight Cat5 cable) 
(Customer-provided)
To your router
To the Ethernet (LAN) 
port of the camera
•See Panasonic Network Camera support website at
http://panasonic.co.jp/pcc/products/en/netwkcam/ for the latest information
about web browser.
Connect the Ethernet cable to your
router.Connect the Ethernet cable to the camera.
Connect the power cord from the AC
adaptor to the DC In jack.Connect the AC plug of the AC
cord to the power outlet.After the lens moves (pan/tilt operation),
confirm that the indicator lights green
after a minute.
AC Adaptor To the power outlet
To the camera
AC CordThe indicator
lights green.
•If the indicator does not light green, see page 15
and 16 of the Installation/ Troubleshooting.
•A noise can be heard during pan/tilt operation.
This is normal.
Operating
System
CPU
Protocol
Interface
Web Browser
ItemDescription
Microsoft®Windows®XP, Microsoft®Windows®2000, 
Microsoft®Windows®Me, Microsoft®Windows®98SE
Pentium®III  (500 MHz or greater is recommended.)
TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ARP, ICMP)
10/100 Mbps network card installed
Internet Explorer 6.0 or later (Not included on the Setup CD-ROM)
Getting Started 
(This manual)  . . . . . . . . . . . .1 pc.
Installation/
Troubleshooting . . . . . . . . . 1 pc.
•When you operate the camera, the
power outlet should be near the camera
and easily accessible.
•Use only specified Panasonic AC adap-
tor PQLV202 (Order No.PQLV202Y).
Abbreviations
•UPnP is the abbreviation for Universal Plug and Play.
•Network Camera is called Camera in this Getting Started.
Trademarks
•Adobe and Acrobat are either registered trademarks or trademarks of Adob\
e
Systems Incorporated in the United States and/or other countries.
•Ethernet is either a registered trademark or a trademark of Xerox Corpor\
ation
in the United States and/or other countries.
•Microsoft, Windows, and ActiveX are either registered trademarks or trad\
e-
marks of Microsoft Corporation in the United States and/or other countri\
es.
•Pentium is a trademark or registered trademark of Intel Corporation or i\
ts sub-
sidiaries in the United States and other countries.
•Screenshots reprinted with permission from Microsoft Corporation.
•All other trademarks identified herein are the property of their respect\
ive owners.
AC Cord . . . . . . . . . . . . . . . . . . . 1 pc.
Order No.: PSJA1069Z
(Cord Length: About 1.8 m [5.9 feet])
WIRED
WIRELESSSwitch

Confirm that the switch on the bottom
of the camera is set to wired. 
						

							•If Security Warning window is displayed to install ActiveX®Controls,
click [Yes].
Insert the Setup CD-ROM into the CD-ROM drive of
the PC.
(If the Network Camera Setup window is not displayed automatically,
double-click Setup.exe file on the Setup CD-ROM.)
Select the camera to set up and click [Execute].
•This program searches for the cameras that are connected to the router
and displays the MAC Addresses, IP addresses and Port Numbers.
Click [Automatic Setup (Local Access Only)].
Opens the manuals.
If Adobe ®
Acrobat ®
Reader
(English version) is not installed on
your PC, install it from the Adobe
Reader website.
Finishes the Setup Program.
•When searching for multiple cameras, the cameras can be identified with
the MAC Addresses labeled near the Ethernet (LAN) port of the cameras.\
Select a camera.
•The image is a simulated screen image.
Displays the program version, etc.
When the Single Camera page is displayed, the setup
is completed.
5.Setup the camera.
Sets up the camera.
Click [Camera Setup].
Important
•To avoid any possible problems, temporarily disable any firewall or antiv\
irus software.
•This procedure explains installation of the camera on the same network t\
hat your PC is part of.
•Before proceeding, close your web browser.
Notes
•
If more than 20 minutes have passed since the camera was turned on, the \
camera
cannot be set up from the Setup Program. In this situation, restart the \
camera.
• The Setup Program may not list any cameras due to your firewall or antiv\
irus soft-
ware settings on your PC. If you cannot disable your firewall or antivir\
us software,
you can set up the camera entering the camera MAC address. See page 12 o\
f the
Installation/Troubleshooting for details.
Note
Check [Every visit to the page] for
Temporary Internet files on your web
browser. If it is not checked, the camera
may display old images.
•Click [Cancel] and go to the last page, if you mount the camera.
Click [Next] to set up the Internet access to the cam-
era and go to step  on the next page.
Enter the user name and password, and click [Save].
The Enter Network Password window is displayed.
Enter the user name and password that were set, and
click [OK].
•For the first time installation or after pressing the Factory Default Re\
set button,
only [Automatic Setup (Local Access Only)] can be selected. To set up \
the
camera with Static or DHCP settings, after performing the [Automatic Set\
up
(Local Access Only)], run the Setup Program again and select [Manual S\
etup].
To set the Wireless Configuration, check [Enable] and
click [Next >
].
•When [Disable] was selected, skip to step  .
Set the Wireless Configuration according to the
wireless settings of the router and click [Next >
].
1. Set the SSID.
Set the name of the wireless network.
2. Select the Communication mode. They are IEEE Communication modes. Select the same 
Communication mode as that of
the router to which the camera is connected.
802.11b (IEEE802.11b) : Only 802.11b wireless router can be connected.
802.11b/g (IEEE802.11g) :  Either 802.11b or 802.11g router can be connected.
802.11g exclusive (IEEE802.11g) :  Only 802.11g router can be connected.
3. Select encrypting or not encrypting. Selecting WEP can encrypt data within the wireless LAN.
WEP: Encrypting (setting WEP) makes it difficult for unauthorized users to \
read data
within the wireless LAN, even if they can receive it. To encrypt data, s\
et the same
encryption key to every terminal within the wireless LAN. There are 3 ki\
nds of
encryption key: 64 bit, 128 bit and 152 bit. Security level of encryptio\
n increases in
order of length as follows: 64 bit, 128 bit and 152 bit.
No encryption: select when not using encryption.
4. Set the WEPKey1–4. Selecting [WEP] at Cipher enables you to set WEPKey1-4. One or all of th\
e four keys
can be set. Check the same key number as set to the router, and set the \
same key as at
the router.
✽✽✽✽✽✽✽✽✽✽ :The entered WEPKey will be displayed as  ✽s regardless of the key
type selected.
 HEX, 10 characters 64 bit : 012345abcd
HEX, 26 characters 128 bit :  0123456789abcdef012345abcd
HEX, 32 characters 152 bit :  0123456789abcdef0123456789abcdef
ASCII 5 characters 64 bit :  012yz
ASCII 13 characters 128 bit:  0123456uvwxyz
ASCII 16 characters 152 bit:  0123456789uvwxyz
•For more information about wireless setting, see
http://panasonic.co.jp/pcc/products/en/netwkcam/
1
2
3
4
•The Wireless Configuration can also be set at  in the Setup Page.
(See page 34 of the Operating Instructions in the Setup CD-ROM.) 
						

							•If Security Warning window is displayed to install ActiveX
Controls, click [Yes].
Click [Automatic Setup (Internet Access)].
The Enter Network Password window is displayed. Enter the
username and password that were set, and click [OK].
To register with the Viewnetcam.com FREE DDNS service,
check [Register with Viewnetcam.com] and click [Next>
].
When Setup complete is displayed, click [To
Single Camera page].
By registering with the Viewnetcam.com FREE DDNS service, you can
create a personalized web address at which your cameras live video
can always be found on the Internet. For detailed information, access 
http://www.viewnetcam.com.
To enable access over the Internet, check [Enable]. Not to
enable access over the Internet, check [Disable]. And click
[Next>
].
•When [Enable] was selected
at step
.
•If the message Failed to configure the routers Port Forwarding by UPnP
is displayed, your router may not support UPnP or UPnP is not enabled.
Enable your routers UPnP or set Port Forwarding manually following the
routers manual and try Automatic Setup again. For more information about
setting up a router, refer to the Panasonic Network Camera support web-
site at 
http://panasonic.co.jp/pcc/products/en/netwkcam/.
•If the message Failed to register with Viewnetcam.com. is displayed, con-
firm that the router is connected to the Internet.
•The image is a simulated screen image.
After a while, the Viewnetcam.com FREE DDNS
service website is displayed. Follow the displayed
instructions for registration.
When the Single Camera page is displayed, the
setup is completed.
•For the first time installation or after pressing the Factory Default Reset 
button, only [Automatic Setup (Local Access Only)] can be selected. To set
up the camera with Static or DHCP settings, after performing the [Automatic
Setup (Local Access Only)], run the Setup Program again and select
[Manual Setup].
The Enter Network Password window is displayed.
Enter the user name and password that were set,
and click [OK].
•When [Disable] was selected at
step
.
•When [Do not register with Viewnetcam.com] was selected at step ,
skip to step  .
Notes
•The port number must be specified at the end of camera URL.
For example
Using port 80: http://(Cameraname).viewnetcam.com 
or http://IP Address
Using any other port: http://(Cameraname).viewnetcam.com:Port Number
or http://IP Address:Port Number
•The URL for the local network access may be different from the one set up on
the previous page.
Note
Check [Every visit to the page] for
Temporary Internet files on your web
browser. If it is not checked, the camera
may display old images.
Select the camera on the camera list to set up the
Internet access and click [Execute].
•This program searches for the cameras that are connected to the
router and displays the MAC Addresses, IP addresses and Port
Numbers.
•When searching for multiple cameras, the cameras can be identified with the
MAC Addresses labeled near the Ethernet (LAN) port of the cameras.
Select a camera.
Note
If more than 20 minutes have passed since the camera was turned on, the
camera cannot be set up from the Setup Program. In this situation, restart the
camera.
To Set Up Internet Access to the Camera
Registration with the Viewnetcam.com FREE DDNS service 
•If you select [Disable], skip to step  . 
						

							Easy to detectEasy to detectHorizontal Detection 
Range (About 30°
)
Horizontal Viewing Angle (43°
)
Hard to detect 
(Distance may be shortened below 5 m [16.4 feet])
Pyroelectric 
Infrared Sensor
Figure 1Figure 2
The len position is 
not matchin the 
sensor direction.
Notes
•The sensor can easily detect temperature differences of objects moving sideways
within the detection range, but cannot easily detect objects moving slowly towards
the sensor. Mount the camera where the objects often pass across the detection
range (see Figure 1).
•If the lens position does not match the sensor direction, the buffered or transferred
images may not capture the object detected by the sensor (see Figure 2). We recom-
mend you to set the pan/tilt range to match the sensor direction or to restrict the users
access level to disable the pan/tilt operation.
Where the object is
exposed to strong light Where there is an
obstacle such as glass
in front of the camera
6.Mount the camera.
You should understand the detection range of the pyroelectric infrared sensor before mounting the camera. The camera can be mounted on the wall. 
Screw the 2 screws (included accessories) with the 2 washers (included accessories) into the wall, and mount the camera.
29 mm 
(1.14 inches)
1.8 mm (0.07 inches) 9 mm 
(0.35 inches)4.5 mm 
(0.18 inches)
Drive mounting screws into the wall. Be careful to avoid touching any metalwork (metal/wire laths etc.), conduits or electrical 
cables buried in the wall. 
About 5 m (16.4 feet)
About 30
Pyroelectric Infrared Sensor
About 5 m 
(16.4 feet)
About 85
Pyroelectric 
Infrared Sensor
Horizontal Detection RangeVertical Detection Range
Notes
•The included screws are only for a wooden wall.
•Mount the camera on the stable location such as a
wooden column. The camera may fall and break down.
•The camera is intended for indoor use only. Do not
mount the camera outside the house.
•To correctly control the pan/tilt operation, do not incline
the camera in mounting.
•Do not mount the camera upside down. The image
may be displayed upside down.
Up
Down
Notes
•Read the Installation/Troubleshooting before mounting the camera.
•Prepare the Ethernet cable with enough length before mounting the camera.
•You can view the image even in 1 lx illuminance. But if you feel hard to view the image, you had better use supplemental lighting.
About Pyroelectric Infrared Sensor 
(See Panasonic Network Camera support website at http://panasonic.co.jp/pcc/products/en/netwkcam/ for details about the
pyroelectric infrared sensor.)
The sensor (pyroelectric infrared sensor) detects temperature differences with the infrared rays naturally emitted by human or animal bodies. The sensor trigger can acti-
vate buffering images to the internal memory or transferring images by E-mail or FTP.  The detection range is about 30 °horizontally, about 85 °vertically and about 5-m
(16.4 feet) distance. Since the detection range is easily affected by the environment temperature or how fast the object speed is, consider your mounting location.
•If there is no temperature difference between human body and environment like in summer,
the sensor may not detect anything. 
•If the object is less than about 1 m (40 inches) away from the camera, the camera may
detect the object outside the range.
•If the sensor is obstructed, the sensor does not detect anything. Remove the obstacle in
front of the sensor.
•
The sensor may malfunction in the following areas. Avoid these locations.
Where direct sunlight
hits the objectIn a greasy or humid
place like a kitchenWhere there are sharp
temperature changes
like near an air condi-
tioner Near a radio wave emit-
ting device
Example Wall Mount Size
29 mm 
(1.14 inches)
About Location
Wall Mount
Caution
Do not mount the camera on a soft material. The camera
may fall and break down.
After setting each item for the wireless LAN, confirm that the camera works
correctly.
Unplug the Ethernet cable and turn off the power (disconnect
the AC plug).
Set the switch on the bottom of the camera to wireless.
Turn on the power by connecting the AC plug to the power outlet.
•The camera switches from wired to wireless.
Start up the web browser on the PC.
Enter http://IP address (or URL):Port No. in the address field
and press [Enter].Confirming the Wireless LAN Setup
•If the Top Page was not displayed, the settings
for the camera are not identical with those for the
router. Check the settings by using wired connec-
tion.
If the settings are correct and you use a proxy
server, set the web browser not to access the
proxy server.
If the Top Page is not displayed even after trying
these methods, contact the retailer.
•It takes about 1 minute for the new settings to be
effective.
•It is not possible to access the camera simultane-
ously by both wired and wireless connection.
(When port number is 80 (default), you do not need to enter port 
number.)
•When the following Top Page is displayed, the wireless LAN setup is 
successful. 
						

							 
How to Use This Documentation
The camera includes the following 3 manual types.
•Installation/Troubleshooting (This manual)
This manual has important information you will need to understand before 
installing the camera and troubleshooting tips.
Getting Started
Getting Started provides explanations for the initial configuration and 
accessories included with the camera. The Getting Started helps you to easily 
configure the camera.
Operating Instructions (Included on the Setup CD-ROM)
Operating Instructions explains about operations, settings, features and the 
cleaning method when using the camera.
Please read this manual before using and save this manual for future 
reference.
Panasonic Network Camera Website: http://www.panasonic.com/netcam/ for 
customers in the USA or Puerto Rico
Installation/Troubleshooting
Model No. BL-C30A
Network Camera 
						

							Installation/Troubleshooting
2
Abbreviations
UPnPTM is the abbreviation for Universal Plug and Play.
 Network Camera is called Camera in this Installation/Troubleshooting.
Trademarks
 Ethernet is either a registered trademark or a trademark of Xerox Corporation 
in the United States and/or other countries.
 Microsoft, Windows and ActiveX are either registered trademarks or 
trademarks of Microsoft Corporation in the United States and/or other 
countries.
 Screen shots reprinted with permission from Microsoft Corporation.
 All other trademarks identified herein are the property of their respective 
owners. 
						

							Installation/Troubleshooting
 3[For assistance, please call: 1-800-272-7033]
Table of Contents
1 Before Using ..................................................................4
1.1 IMPORTANT SAFETY INSTRUCTIONS........................................ 4
1.1.1 FCC and Other Information ....................................................................... 5
1.1.2 User Name and Password Protection........................................................ 6
1.2 Camera Feature Locations............................................................. 7
1.2.1 Front View.................................................................................................. 7
1.2.2 Bottom View .............................................................................................. 8
1.2.3 Rear View .................................................................................................. 8
1.3 Viewnetcam.com Service............................................................... 9
1.4 Connecting the Camera to a Router Supporting UPnP ............... 10
1.5 Connecting the Camera to a Router Not Supporting UPnP ......... 11
1.6 Setting Up the Camera Using the MAC Address on the Setup 
Program ....................................................................................... 12
2 Troubleshooting ..........................................................15
2.1 About Indicator Display ................................................................ 15
2.2 About Camera Setup.................................................................... 16
2.3 About Wireless Communication ................................................... 19
2.4 About Camera Image and Page Display ...................................... 20
2.5 About Privacy Mode ..................................................................... 25
2.6 About Pyroelectric Infrared Sensor .............................................. 26
2.7 About Operation Bar .................................................................... 28
2.8 About Image Buffer/Transfer ........................................................ 29
2.9 About Other Features................................................................... 30 
						

							Installation/Troubleshooting
4
1 Before Using
1.1 IMPORTANT SAFETY INSTRUCTIONS
When using this unit, basic safety precautions should always be followed to reduce 
the risk of fire, electric shock, or personal injury.
1.Read and understand all instructions.
2.Keep these instructions.
3.Heed all warnings.
4.Follow all instructions.
5.After taking away the dust on the lens, wipe the lens with a cotton bud.
6.Do not install near any heat sources such as radiators, heat registers, stoves, 
or other devices (including amplifiers) that produce heat.
7.Protect the AC adaptor cord from being walked on or pinched particularly at 
plugs, convenience receptacles, and the point where they exit from the unit.
8.When you operate the camera, the power outlet should be near the camera 
and easily accessible.
9.Do not touch the unit or the AC adaptor during lightning storms.
10.Unplug the unit when unused for long periods of time.
11.Refer all servicing to qualified service personnel. Servicing is required when 
the unit has been damaged in any way, such as the AC adaptor cord or plug is 
damaged, the unit does not operate normally, or has been dropped.
12.The camera is intended for indoor use only. Prolonged exposure to direct 
sunlight or halogen light may damage CMOS sensor.
SAVE THESE INSTRUCTIONS
Network Camera Memo
Serial Number 
(Found on the bottom side of the main unit)MAC Address 
(Found on the bottom side of the main unit)
Name and address of dealerDate of purchase
For your future referenceAttach your purchase receipt here. 
						

							Installation/Troubleshooting
 5[For assistance, please call: 1-800-272-7033]
1.1.1 FCC and Other Information
This equipment has been tested and found to comply with the limits for a Class B 
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to 
provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses and can radiate radio frequency 
energy and, if not installed and used in accordance with the instructions, may 
cause harmful interference to radio communications. However, there is no 
guarantee that interference will not occur in a particular installation. If this 
equipment does cause harmful interference to radio or television reception, which 
can be determined by turning the equipment off and on, the user is encouraged to 
try to correct the interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which 
the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
Some wireless Cameras operate at frequencies that may cause interference to 
nearby TVs and VCRs. To minimize or prevent such interference, the base of the 
wireless Camera should not be placed near or on top of a TV or VCR. If 
interference is experienced, move the wireless Camera further away from the TV 
or VCR. This will often reduce or eliminate interference. Operating near 2.4 GHz 
electrical appliances may cause interference. Move away from the electrical 
appliances.
Environment:
Do not install the camera where the temperature is less than 5 °C (+41 °F) or 
greater than +40 °C (+104 °F). Allow 10 cm (4 inches) clearance around the unit 
for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, shock, 
or direct sunlight.
Routine care:
Wipe the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder. 
When you leave the unit unused for a long period of time, unplug the AC adaptor 
from the outlet.
If you have any problems:
Consult an authorized Panasonic Factory Service Center. 
						

							Installation/Troubleshooting
6
Caution
 To comply with FCC RF exposure requirements in uncontrolled environment:
 This equipment must be installed and operated in accordance with 
provided instructions and a minimum 20 cm (8 inches) spacing must be 
provided between antenna and all persons body (excluding extremities of 
hands, wrist and feet) during wireless modes of operation.
 This transmitter must not be co-located or operated in conjunction with 
any other antenna or transmitter.
Medical
Consult the manufacturer of any personal medical devices, such as 
pacemakers, to determine if they are adequately shielded from external RF 
(radio frequency) energy. (The unit operates in the frequency range of 2.412 
GHz to 2.462 GHz, and the power output level is 0.1 watts.) Do not use the unit 
in health care facilities if any regulations posted in the area instruct you not to 
do so. Hospitals or health care facilities may be using equipment that could be 
sensitive to external RF (radio frequency) energy.
 Any changes or modifications not expressly approved by the party responsible 
for compliance could void the users authority to operate this device.
1.1.2 User Name and Password Protection
The use of a unique User Name and secret Password is an important tool that 
will help limit unauthorized individuals from accessing the camera. If you 
choose to disable this tool, and choose not to limit access by use of a User 
Name and Password, this may result in access to the camera by 
unauthorized individuals. (see page 46 of the Operating Instructions in the 
Setup CD-ROM)No responsibility will be taken by our company with respect to consequences 
resulting from the use, damage or both of the camera.