Panasonic Network Camera BB HCM371A Users Guide

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1.9 Connecting the Camera to a Router 
Supporting UPnP™ (IPv4 Only)
To allow access from the Internet with a router supporting UPnPTM, follow the 
procedures shown on page 
22.
Notes
 In some routers, the UPnPTM feature is disabled by default. Enable your 
routers UPnPTM feature following the router manual before you set up the 
camera. See the Panasonic Network Camera support website at 
http://
panasonic.net/pcc/ipcam/ for details.
 If the maximum idle time is set in PPPoE or PPTP connection with your 
ISP, disable it on the router. See the router manual for details. 
						

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1.10 Connecting the Camera to a Router Not 
Supporting UPnP™ (IPv4 Only)
To allow access from the Internet with a router not supporting UPnPTM, follow the 
procedures below.
1.Select [Static] on the Network (IPv4) page.
2.Enable port forwarding on the router.
Using the IP address and port number note written on step 1-(3), enable port 
forwarding on the router. See the router manual for how to enable port 
forwarding.
3.Register with the Viewnetcam.com service.
Port Forwarding feature*1 (IPv4 Only)
The port forwarding feature is required to allow access from the Internet with a 
router not supporting UPnPTM. It exchanges a local IP address to a global one. 
Each camera must be assigned a unique port number.
(1)Access the camera (see page 36).
(2)Click [Setup] tab at the top of the page.
(3)Select [Static] on the Network page.
 The Static IP Address Configuration page is displayed. Make a 
note of the IP address and port number, since they are required to 
enable port forwarding on the router.
(4)Click [Save] without changing the settings.
(5)Click [Restart].
*1Port forwarding may be called Address translation, Static IP Masquerade, Virtual server 
or Port mapping in other products.
Global IP address 
of the router
vvv.xxx.yyy.zzz:80
vvv.xxx.yyy.zzz:81
vvv.xxx.yyy.zzz:80      192.168.0.253:80
vvv.xxx.yyy.zzz:81      192.168.0.252:81Port No.
Port Forwarding feature
Local IP address
The IP addresses shown above may differ from those offered on your home network.Note192.168.0.1
192.168.0.252
Port No. 81192.168.0.253
Port No. 80 Router
Modem
CATV
xDSL
Optical cable
Internet 
						

							Installation/Troubleshooting
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1.11 Setting up the Camera Using the MAC 
Address on the Setup Program
The Setup Program may not list any cameras due to your firewall or antivirus 
software settings on your PC. If you cannot disable your firewall or antivirus 
software, you can set up the camera using the camera MAC address as shown 
below.
1.Enter the camera MAC address in the data field, and click [Set up camera].
Note
The cameras MAC address can be found on the sticker affixed to the rear of 
the camera (see page 
14).
2.After confirming the network settings, click [OK].
 After about a minute, the Security: Administrator page is displayed. 
						

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3.Enter the user name and password, and click [Save].
4.The Enter Network Password window is displayed. Enter the user name and 
password that were set, and click [OK]. 
						

							Installation/Troubleshooting
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5.When the Single Camera page is displayed, the setup is completed.
 If Security Warning window is displayed, click [Yes] (see page 38).
 See page 39 for Security Warning window when using Microsoft Windows 
XP Service Pack 2.
Notes
 See page 17 of the Operating Instructions on the Setup CD-ROM for the 
Single Camera page.
 If you enable Internet access to the camera, follow the procedures below.
When you are using a router supporting UPnPTM
When you are using a router not supporting UPnPTM
  Follow the procedures shown on page 32.
1.Enable the Auto Port Forwarding feature on the UPnP page (see 
page 
64 of the Operating Instructions on the Setup CD-ROM).
2.Register with the Viewnetcam.com service on the Viewnetcam.com 
page (see page 
66 of the Operating Instructions on the Setup CD-
ROM).
3.Confirm the Internet access to the camera (see page 36). If you 
cannot access the camera, see page 56. 
						

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1.12 Confirming the Camera Image
1.Start up the web browser on your PC.
2.Enter http://IPv4 Address (or URL):Port Number on the address bar, and 
press [Enter] on the keyboard.
 When port number is 80 (default), you do not need to enter port number. 
See page 
44 of the Operating Instructions on the Setup CD-ROM for 
details about port number.
 For IPv6 connection, see page 15 and page 16 of the Operating 
Instructions on the Setup CD-ROM and prepare the requirements. Enter 
the 
http://(IPv6-registered URL):Port Number on the address bar.
 If the camera image is not displayed, see page 55.
3.The Enter Network Password window is displayed, and enter the user name 
and password that were set, and click [OK].
Note
When [Permit access from guest users] is set on the Security: Administrator 
page, authentication window will not be displayed.
4.Click the following tabs to display each page.
ATo Single Camera page  
(page 17 of Operating Instructions)
BTo Multi-Camera page  
(page 32 of Operating Instructions)
CTo Buffered Image page  
(page 34 of Operating Instructions)
DTo Setup page  
(page 39 of Operating Instructions)
ETo Maintenance page  
(page 117 of Operating Instructions)
FTo Support page  
(page 126 of Operating Instructions)
GTo log in to the camera  
(page 80 of Operating Instructions)
ABCDEFG
Select a language.
Displays IPv4, IPv6 
or IPsec connection.Version Number 
						

							Installation/Troubleshooting
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Notes
 When users other than an administrator are accessing the camera, 
[Setup] and [Maintenance] tab will not be displayed. Additionally, When 
[Do not permit access from guest users] is set on the Security: 
Administrator page, [Login] tab will not be displayed.
 If [View Multi-Camera page] or [View Buffered Image page] is not 
permitted on the General User page, [Multi-Camera] or [Buffered Image] 
tab will not be displayed.
5.Click [Single] tab on the above.
 When Security Warning window is displayed, click [Yes]. (See page 38)
 See page 39 for Security Warning window when using Microsoft Windows 
XP Service Pack 2.
Note
For IPv6 connection, see page 15 and page 16 of the Operating Instructions 
on the Setup CD-ROM.
6.Close the web browser.
Capture Image 
Button
 
(see page 22 of 
the Operating 
Instructions)
 
Operation Bar 
(see page 23 of 
the Operating 
Instructions)
 
Refresh 
Interval
 
(see page 23 of 
the Operating 
Instructions)
Audio Control 
Bar (Talk button, 
Listen button 
and Adjustment 
Bar)
 
(see page 29 of 
the Operating 
Instructions)
 
Click to Center 
(see page 21 of 
the Operating 
Instructions)
 
Camera Image 
Banner is 
displayed.
 
(see page 20 of 
the Operating 
Instructions) 
						

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Security Warning window
To view a video (Motion JPEG) or to use audio feature, ActiveX® Controls must be 
installed. When trying to display a video for the first time, Security Warning window 
will be displayed. When using Windows 2000 or Windows XP, log in as an 
administrator to install it.
If you cannot install ActiveX Controls or you cannot see the video 
in the Internet Explorer
 Click [Tools][Internet Options][Security] tab and click [Custom level] on 
the web browser.  
(1) Check Prompt in Download signed ActiveX Controls. 
(2) Check Enable in Run ActiveX Controls and plug-ins.
 ActiveX Controls can be installed from the file on the Setup CD-ROM. 
(1) Restart the PC.  
(2) Confirm that Internet Explorer is closed.  
(3) Double-click ocx\ActiveXInst.exe on the Setup CD-ROM.
Notes
 When the IP address was changed for the camera, enter it on the address bar.
 Video may not be displayed quickly or audio may not be heard immediately. 
Wait for a while.
 If you use a proxy server, set the web browser not to access the proxy server 
(see page 
146 of the Operating Instructions on the Setup CD-ROM). 
						

							Installation/Troubleshooting
[For assistance, please call: 1-800-272-7033]                                  39
 In some corporate network environments a firewall may be used for security 
purposes. It is possible that this may prevent motion video from being 
displayed. In this situation we suggest:
 Contact your network administrator.
 Try using regularly refreshed images.
Security Warning window on Microsoft Windows XP Service Pack 2
To view a video (Motion JPEG) or to use audio feature, ActiveX Controls must be 
installed.
Follow the steps shown below to install ActiveX Controls.
1.Click the warning displayed above the tabs, and click [Install ActiveX 
Control...].
2.Click [Install]. 
						

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1.13 Using the SD Memory Card
The SD memory card (customer-provided) can store image data and replay them. 
Follow the instructions below to insert the SD memory card into the camera.
1.Open the cover on the side of the camera.
2.Insert the SD memory card, and push with your finger until it clicks. Or push 
the card lightly to remove.
Notes
 Ensure that recording has been stopped, before removing the SD memory 
card. (see page 
90 of Operating Instructions on the Setup CD-ROM) If the 
SD memory card is removed while recording, the image file will most likely 
become unreadable. In this case, format the SD memory card again. 
(Files will be deleted.)
 Insert or remove the SD memory card after removing the sunshade.
3.Replace the cover firmly.
Place the card face 
to the front.
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