Panasonic Network Camera BB HCM371A Users Guide

							Installation/Troubleshooting
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1.2 Included Accessories
The following items are provided with the camera. Additional pieces can be ordered 
by calling 1-800-332-5368.
Main Unit—1 pc.AC Cord—1 pc.
Order No.: PSJA1069Z 
Setup CD-ROM—1 pc.
Order No.: PNQC1050Z
Stand A (Left)—1 pc.
Stand  B (Right)—1 pc.
Order No.: PSKL1026Z
Installation/ 
Troubleshooting
(This manual)—1 pc. Screws for 
Flexible Stand—3 pcs.
Order No.: PQHE5004Y
AC Adaptor—1 pc.
Order No.: PQLV202W
Sunshade—1 pc.
Order No.: 
PSKV1051Z1
Putties—1 set (4 pcs.) 
Order No.: PSHG1259Z
Self Bonding tape 
—1 pc.
Order No.: PSHG1235Z Connector Cover—1 pc.
Order No.: PSYCHCM331N
Screws—4 pcs.
Order No.: XTN26+10GVW 
						

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12
1.3 Camera Feature Locations
1.3.1 Front View
Indicator Display
*1 The indicator turns orange if the camera is not connected to the LAN.
*2 The indicator blinks orange if the camera is not connected to the LAN.
*3 See page 51.
Antenna
 
Lens Cover
Lens (0.5 m [about 20 inches]—Unlimited)
 
 
Indicator
The indicator color shows camera status.
Microphone
The microphone picks up audio around the camera. 
(See page 29 of the Operating Instructions on the 
Setup CD-ROM)
Power
on
Normal Operation*
1
Updating FirmwareGetting IP address*
2 
Got IP addressSetting
Finished settingNot on the LAN
Orange blinking
Orange blinking
(The camera restarts after that.)
Pressing FACTORY 
DEFAULT RESET buttonOrange blinking Turning off
UPnP
TM Failure Orange blinking (About a 2-second interval) On the LAN
Using 
DHCP Automatic
Setup
Internal FailureRed blinking*3
Orange blinking Green
Green
Green
GreenGreen blinking
Green blinking Green blinking
Green blinking 
						

							Installation/Troubleshooting
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1.3.2 Side View
1.3.3 Bottom View
 
RESTART Button
Restarts the camera.
(see page 131 of the Operating 
Instructions on the Setup CD-ROM).
SD Memory Card Slot
(See page 40)
 
FACTORY DEFAULT RESET Button
Resets settings to default (see page 
132 of the Operating Instructions on 
the Setup CD-ROM).
 
Cover
Stand/Tripod Mounting Hole (See page 46 and page 48) 
						

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1.3.4 Rear View
Note
When installing the external microphone and external speaker outdoors, they 
must be for outdoor use.
Antenna
Stand 
Mounting Hole
(See page 47)
DC IN jack
(See page 16)
External I/O
(See page 129
of the 
Operating 
Instructions on 
the Setup CD-
ROM))
 
MAC Address (see page 
18) and Serial number (S/
N) is indicated on the 
label.
Ethernet® (LAN) port
(See page 15)
Hook for Audio Cables
(See page 44)
Hook for Power Cord
(See page 44)
Audio Output Terminal
(See page 30 of the 
Operating Instructions on 
the Setup CD-ROM)
External Microphone 
Input Terminal
(See page 30 of the 
Operating Instructions on 
the Setup CD-ROM) 
						

							Installation/Troubleshooting
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1.4 Connecting the Camera to Your Router
Connect the camera to your router with an Ethernet cable to set up the camera.
1.Connect the Ethernet cable (customer-provided) to the camera.
Note
These instructions assume your PC is already connected to the Internet and 
your network includes a router.
2.Connect the Ethernet cable to your router.
Ethernet port
Ethernet cable
To your router
To a LAN port of your router
Ethernet cable 
(Straight Cat5 cable)
(Customer-provided) To the outlet
To your PCTo your modem 
						

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3.Connect the AC adaptor cord to the DC In jack, and plug the AC cord into the 
outlet.
 The AC cord is used as the main disconnect device, ensure that the 
socket-outlet is located/installed near the equipment and is easily 
accessible.
 Use only specified Panasonic AC adaptor PQLV202 (Order No. 
PQLV202W).
 If the indicator does not light green, see page 50 and page 51.
 A noise can be heard during pan/tilt operation. This is normal.
4.Hook the AC adaptor cord to the Hook for Power Cord.
AC adaptor AC adaptor cord
To Router
AC cord 
						

							Installation/Troubleshooting
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1.5 Setting up the Camera to View on the LAN
Setup CD-ROM allows you to easily set up the camera.
Notes
 To avoid any possible problems, temporarily disable any firewall or 
antivirus software.
 This procedure explains installation of the camera on the same network 
that your PC is part of.
 Before proceeding, close your web browser.
 See page 143 of the Operating Instructions on the Setup CD-ROM for 
details.
 To set the Wireless Configuration, the wireless LAN settings of your 
router—SSID, communication mode and encryption etc.—are required. 
(See your wireless routers manual for your reference to the wireless LAN 
settings.)
 When there are some cameras or PCs that are communicating wirelessly, 
the IP addresses may overlap and the camera may not be able to 
communicate. See page 
144 of the Operating Instructions on the Setup 
CD-ROM.
1.Insert the Setup CD-ROM into the CD-ROM drive of the PC.
 The window is automatically displayed.  
(If the Network Camera Setup window is not displayed automatically, 
double-click Setup.exe file on the Setup CD-ROM.)
2.Click [Camera Setup].
Displays version information 
about this program.
 
 
Sets up the camera.
Displays the camera manuals. 
If your PC does not have Adobe® 
Acrobat® Reader®, install it from 
the Adobe Reader website.
Installs Network Camera 
Recorder trial version.
Closes the Setup Program. 
						

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 When the following dialog box is displayed, click [Unblock].
3.Select the camera to set up and click [Execute].
 This program searches for the cameras that are connected to the router 
and displays the MAC Addresses, IP addresses and Port Numbers.
 The MAC Address on the rear side (see page 14) of the camera shows 
which camera you select on the Camera List window.
Notes
 If the indicator does not light green, check the connection. (See page 12)
 If more than 20 minutes have passed since the camera was turned on, the 
camera cannot be set up from the Setup Program. In this situation, 
disconnect the AC cord from the outlet, and reconnect it again.
 The Setup Program may not list any cameras due to your firewall or 
antivirus software settings on your PC. If you cannot disable your firewall 
or antivirus software, you can set up the camera entering the camera MAC 
address on the following window. The cameras MAC address can be 
found on the label affixed to the back of each camera. See page 
33 for 
details.
Camera 
Status
Camera 
List window
Displays IPv4 or 
IPv6 information. Por t 
No. MAC 
Address
IP 
Address 
						

							Installation/Troubleshooting
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4.Click [Automatic Setup (Local Access Only)].
 For the first time installation or after pressing the FACTORY DEFAULT 
RESET button, only [Automatic Setup (Local Access Only)] can be 
selected. To set up the camera with Static or DHCP settings, after 
performing the [Automatic Setup (Local Access Only)], run the Setup 
Program again and select [Manual Setup].
5.Enter the user name and password you wish to use, and click [Save]. 
						

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6.Enter the name and password that were entered above, and click [OK].
7.To set the Wireless Configuration, check [Enable] and click [Next>].
 When [Disable] was selected, skip to step 9.
 The Wireless Configuration can also be set at  in the Setup Page. 
(See page 61 of the Operating Instructions in the Setup CD-ROM.)
8.Set the Wireless Configuration according to the wireless settings of the router 
and click [Next>].
 See Wireless Configuration on page 27 for details of each item.
 Encryption is a help to avoid being 
read the data within wireless LAN by 
others.
 Enter both the MAC addresses for 
the camera itself and the cameras 
wireless module to enable the MAC 
address filtering feature on the 
wireless router. The wireless 
module MAC address is one value 
higher than the camera MAC 
address.