Panasonic Multi-Function Printer Kx Mb3010 Kx Mb3020 Operating Instructions

							12. Paper Jams
91
When the recording paper has jammed over 
the fuser unit:
Push down the upper green lever (8), and 
remove the jammed paper (9) carefully by 
pulling it toward you.
3.Push up the green levers (j) to the original 
position.Case 4:
When the recording paper has jammed near the 
recording paper exit:
1.Push down both green levers (k) until they stop.
2.Remove the jammed paper (l) carefully by 
pulling it rightward.
9
8
j
k
l 
						

							12. Paper Jams
92
3.Push up the green levers (m) to the original 
position.
Case 5:
When the recording paper has jammed inside of 
the automatic duplex unit:
When the recording paper has jammed near the 
roller:
Remove the jammed paper (n) carefully by pulling it 
upward.When the recording paper has jammed near the 
automatic duplex unit:
Remove the jammed paper (o) carefully by pulling it 
toward you.
Case 6:
When the recording paper has jammed near the 
standard input tray:
1.Pull the standard input tray (p) until it clicks into 
place, then pull it completely out, lifting the front 
part of the tray.
m
n
o
p 
						

							12. Paper Jams
93
2.Remove the jammed paper (q) carefully by 
pulling it toward you.
3.Insert the standard input tray into the unit, lifting 
the front part of the tray. Then push it completely 
into the unit.
3Close the left cover.
12.1.2 When the recording paper has 
jammed near the lower input tray
The display will show the following.
“PAPER JAMMED”
b
“OPEN TRAY #2 LEFT COVER”
1Open the cover (1) at the left side of the lower input 
tray.
2Remove the jammed paper (2).
q
1
2 
						

							12. Paper Jams
94
3Close the cover at the left side of the lower input tray.12.1.3 When the recording paper is not fed 
into the unit properly
The display will show the following.
–“CHECK PICK UP INPUT TRAY #1” (standard 
input tray)
–“CHECK PICK UP INPUT TRAY #2” (lower input 
tray)
1Pull the paper input tray until it clicks into place, then 
pull it completely out, lifting the front part of the tray. 
Remove the recording paper and straighten.
2Re-load the recording paper.
3Insert the paper input tray into the unit, lifting the 
front part of the tray. Then push it completely into the 
unit.
Note:
LIf the error message is still displayed, check the 
recording paper specifications and load the 
recording paper again. See page 13 and page 74 for 
details. 
						

							12. Paper Jams
95
12.2 Document jams (Automatic 
document feeder)
Caution:
LDo not pull out the jammed document forcibly 
before lifting the ADF cover.
1Open the ADF cover (1) while holding the 
document cover (2).
2When the document has jammed near the 
document entrance:
Remove the jammed document (3) carefully.
When the document has jammed near the 
document exit:
Open the document tray (4) and remove the 
jammed document (5) carefully.
3Close the ADF cover.
4Press {Stop} to clear the message.
1
2
3
5
4 
						

							13. Cleaning
96
13 Clean in g Cleaning
13.1 Cleaning the white plates 
and glass
Clean the white plates and glass when a black line, a 
white line or a dirty pattern appears on:
– your recording paper,
– the original document,
– the scanned data, or
– the fax document received by the other party (KX-
MB3020 only).
Caution:
LDo not use paper products, such as paper towels 
or tissues for cleaning.
1Open the document cover (1).
2Hold the document cover (2) while cleaning the 
white plates (3) and the scanner glass (4).
3Close the document cover (5).
1
2
4
3
5 
						

							13. Cleaning
97
13.2 Cleaning the document 
feeder rollers
Clean the rollers when the document frequently 
misfeeds.
Caution:
LDo not use paper products, such as paper towels 
or tissues for cleaning.
1Turn the power switch OFF.
2Open the ADF cover (1) while holding the 
document cover (2).
3Clean the document feeder rollers (3) with a cloth 
moistened with water, and let all parts dry 
thoroughly.
4Close the ADF cover.
5Turn the power switch ON.
1
2
3 
						

							14. General Information
98
14 G en era l In for m at i on Printe d Repor ts
14.1 Reference lists and reports
You can print out the following lists and reports for your 
reference.
–“SETUP LIST”
–“TEL NO. LIST”
*1
–“JOURNAL REPORT”*1
–“BROADCAST LIST”*1
–“PRINTER TEST”
–“CALLER ID LIST”*1
–“PCL FONT LIST”*1
–“ADDRESS LIST”
–“FTP SERVER LIST”
*1 KX-MB3020 only
1Press {Menu} repeatedly to display “PRINT 
REPORT”.
2Press {} repeatedly to display the desired 
item.
3Press {Set} to start printing. i {Menu}
Sp ecific ation s
14.2 Specifications
{Set} {Menu}
{}
■ Applicable lines*1:
Public Switched Telephone Network
■ Document size:
Max. 216 mm (8
1/2) in width, Max. 600 mm (235/8) in 
length
■ Effective scanning width:
208 mm (8
3/16)
■ Effective printing width:
Letter/Legal: 208 mm (8
3/16)
A4: 202 mm (715/16)
■ Transmission time*1*2:
Approx. 4 s/page (ECM-MMR Memory transmission)*3
■ Scanning density:
Scanning resolution:
Up to 600 × 2,400 dpi (Optical)
Up to 9,600 × 9,600 dpi (Interpolated)
Copy resolution:
Up to 600 × 600 dpi 
Fax resolution
*1:
Horizontal: 8 pels/mm (203 pels/inch)
Vertical: 3.85 lines/mm (98 lines/inch)-in standard 
resolution,
7.7 lines/mm (196 lines/inch)-in fine/photo 
resolution,
15.4 lines/mm (392 lines/inch)-in super fine 
resolution
■ Photo resolution:
64-level
■ Scanner type:
Color Contact Image Sensor
■ Printer type:
Laser Printer
■ Data compression system
*1:
Modified Huffman (MH), Modified READ (MR), Modified 
Modified READ (MMR)
■ Modem speed
*1:
33,600 / 31,200 / 28,800 / 26,400 / 24,000 / 21,600 / 
19,200 / 16,800 / 14,400 / 12,000 / 9,600 / 7,200 / 4,800 
/ 2,400 bps; Automatic Fallback
■ Operating environment:
10 °C – 32.5 °C (50 °F – 90.5 °F), 20 % – 70 % RH 
(Relative Humidity)
■ Dimensions:
Approx. width 530 mm × depth 460 mm × height 480 mm 
(20
7/8 × 181/8 × 187/8)
■ Mass (Weight):
Approx. 24 kg (53 lb)
■ Power consumption:
Standby: Approx. 7.5 W
Preheat: Approx. 80 W
Copy: Approx. 600 W
Maximum: Approx. 1,150 W (When the fuser lamp turns 
on)
■ Power supply:
120 V AC, 60 Hz 
						

							14. General Information
99
ITU-T No.1 Test Chart
Note:
LDesign and specifications are subject to change 
without notice.
LThe pictures and illustrations in these instructions 
may vary slightly from the actual product.
LThe accuracy of the clock is approximately ±60 
seconds a month.
Recording paper specifications
Plain paper/Thin paper size:
Letter: 216 mm × 279 mm (8
1/2 × 11)
Legal: 216 mm × 356 mm (81/2 × 14)
A4: 210 mm × 297 mm (81/4 × 1111/16)
Thick paper/Transparency/Label size:
Letter: 216 mm × 279 mm (8
1/2 × 11)
A4: 210 mm × 297 mm (81/4 × 1111/16)
Recording paper weight:
Simplex: 64 g/m
2 to 165 g/m2 (17 lb to 44 lb)
Duplex: 64 g/m2 to 90 g/m2 (17 lb to 24 lb)
Note for recording paper:
LWe recommend that you test paper (especially 
special sizes and types of paper) on the unit before 
purchasing large quantities.
LDo not use the following types of paper:
– Paper with cotton and/or fiber content that is over 
20 %, such as letterhead paper or paper used for 
resumes
– Extremely smooth or shiny paper, or paper that is 
highly textured
– Coated, damaged or wrinkled paper
– Paper with foreign objects attached, such as tabs 
or staples
– Paper that has dust, lint or oil stains
– Paper that will melt, vaporize, discolor, scorch or 
emit dangerous fumes near 200°C (392 °F), 
such as vellum paper. These materials may 
transfer onto the fusing roller and cause damage.
– Moist paper
– Inkjet paper
LSome paper is designed to be printed on only one 
side. Try printing on the other side of the paper if you 
are not happy with the print quality, or if misfeeding 
occurs.
LFor proper paper feeding and best print quality, we 
recommend using long-grained paper.
LDo not use paper of different types or thicknesses at 
the same time. This may cause paper jams.
LDo not use paper printed from this unit for double-
sided printing with other copiers or printers. This may 
cause paper jams.
LTo avoid curling, do not open paper packs until you 
are ready to use the paper. Store unused paper in 
the original packaging, in a cool and dry location. ■ Memory capacity
(for operation and storing memory):
64 MB
■ Fax memory capacity
*1:
6 MB in total
Approx. 300 pages of memory reception
(max. 255 pages per one reception)
Approx. 150 pages of memory transmission
(Based on the ITU-T No. 1 Test Chart in standard 
resolution, without using the Error Correction Mode.)
■ Scan to email address memory capacity:
5 MB in total (including the header and email message)
■ Scan to FTP server memory capacity:
10 MB in total
■ Laser diode properties:
Laser output: Max. 6.5 mW
Wavelength: 760 nm – 800 nm
Emission duration: Continuous
■ Print speed:
Letter: Approx. 35 ppm (pages per minute)
A4: Approx. 32 ppm (pages per minute)
■ Printing resolution:
Standard: Up to 2,400 × 600 dpi (True: 600 × 600 dpi)
Fine: Up to 2,400 × 600 dpi (True: 1,200 × 600 dpi)
Enhance: Up to 2,400 × 1,200 dpi (True: 1,200 × 1,200 
dpi)
*1 KX-MB3020 only
*2 Transmission speed depends on the contents of the 
pages, resolution, telephone line conditions and 
capability of the other party’s machine.
*3 Transmission speed is based on the ITU-T No. 1 Test 
Chart with original mode. If the capability of the other 
party’s machine is inferior to your unit, the 
transmission time may be longer. 
						

							14. General Information
100
Toner life
Toner cartridge life depends on the amount of content in 
a printed document. Toner cartridge life varies in actual 
usage. The following is the approximate number of 
pages that the toner cartridge can print according to the 
various printing examples.
Note:
LThere are various factors that determine the actual 
toner cartridge life, such as temperature, humidity, 
type of paper and how much toner you use for the 
number of pages per print job. The actual number of 
pages your toner cartridge will print may be 
significantly less than this estimate if your unit is often used for printing small number of pages per job. 
Because many of the factors that determine the 
actual toner cartridge life cannot be controlled, we 
cannot guarantee a minimum number of pages that 
will be printed by your toner cartridge.
LThe number of pages changes with the depth, 
thickness and size of the characters.
LIf you turn on the toner save feature, the toner 
cartridge will last approx. 20 % longer.
Drum life
The drum cartridge needs to be replaced regularly. The 
maximum drum life is approx. 15,000 pages.
Note:
LThere are various factors that determine the actual 
drum cartridge life, such as temperature, humidity, 
type of paper and how much toner you use for the 
number of pages per print job. The actual number of 
pages your drum cartridge will print may be 
significantly less than this estimate if your unit is 
often used for printing small number of pages per job. 
Because many of the factors that determine the 
actual drum cartridge life cannot be controlled, we 
cannot guarantee a minimum number of pages that 
will be printed by your drum cartridge.
Waste disposal method
Waste material should be disposed of under conditions 
which meet all national and local environmental 
regulations. Example 1
Approx. 5,000 pages can be printed.
Example 2
Approx. 2,500 pages can be printed.
Example 3
Approx. 1,700 pages can be printed.
Table of Contents1.
1. Table of Contents 1. Introduction and Installation Accessories
1.1 Included accessories.1.2 Accessory information.Finding the Controls
1.3 Description of buttons.1.4 Overview Installation
1.5 Toner cartridge and drum unit       
1.6 Document tray 1.7 Output tray1.8 Recording paper2. Preparation 
2.1 Connections 2.2 Turning the power switch ON Help Button2.3 Help function Volume                
 
4. PC Operations/ Setup 4.1 Connecting to a computer            
4.2 Installing Multi-Function Station 4.3 Starting Multi-Function Station Printing  
4.4 Using the unit as a printer Scanning 4.5 Using the unit as a scannerRemote Control 
4.6 Operating the unit from your computer.
4.7 Fax sending/receiving using Multi-Function Station 
4.8 Registering the computer in the LANnetwork with the optional LAN board 
4.9 Confirming the status of the unit 5. Case / Setup
5.1 Selecting the way to use your unit   5.2 Case 1: FAX ONLY
Table of Contents2.
1. Table of Contents 
1.1 Included accessories.1.2 Accessory information.Finding the Controls
1.3 Description of buttons.1.4 Overview Installation1.5 Toner cartridge and drum unit       
1.6 Document tray 1.7 Output tray1.8 Recording paper2. Preparation 
2.1 Connections 2.2 Turning the power switch ON Help Button2.3 Help function Volume                
Thank you for purchasing a Panasonic fax machine. 
Things you should keep a record of 
Attach your sales receipt here. 
For your future reference 
Date of purchase 
Table of Contents1.
1. Table of Contents  /  Introduction and Installation Accessories
1.1 Included accessories.          
1.2 Accessory information.Finding the Controls
1.3 Description of buttons.        
1.4 Overview Installation
1.5 Toner cartridge and drum unit        1.6 Document tray          
1.7 Output tray                          1.8 Recording paper
2. Preparation 
2.1 Connections  
2.2 Turning the power switch ON Help Button
2.3 Help function Volume                
2.4 Adjusting volume Initial Programming 
2.5 Dialing mode                         2.6 Date and time.
2.7 Your logo.                           2.8 Your fax number 
 
Thank you for purchasing a Panasonic fax machine. 
Things you should keep a record of 
Attach your sales receipt here. 
For your future reference 
Date of purchase 
Serial number (found on the rear of the unit) 
Table of Contents1.
1. Table of Contents  /  Introduction and Installation Accessories
1.1 Included accessories.          
1.2 Accessory information.Finding the Controls
1.3 Description of buttons.        
1.4 Overview Installation
1.5 Toner cartridge and drum unit        1.6 Document tray          
1.7 Output tray                          1.8 Recording paper
2. Preparation 
2.1 Connections  
 
           
Thank you for purchasing a Panasonic fax machine. 
Things you should keep a record of 
Attach your sales receipt here. 
For your future reference 
Date of purchase 
Serial number (found on the rear of the unit)