Panasonic Multi-Function Printer Kx Mb3010 Kx Mb3020 Operating Instructions

9. Programmable Features
71
Setting the header print 
option[SCAN TO EMAIL 
PRINT][ENABLED] (default): The unit will print the header 
information along with the received email attachments.
[DISABLED]: Deactivates this feature.
Setting the email server 
information for the scan 
to email print feature[SCAN TO EMAIL 
PRINT]When you use the scan to email print feature, you need 
to program the POP server settings beforehand. See 
page 28 for details.
Displaying the scan to 
email print list[SCAN TO EMAIL...

10. Useful Information
72
10 Useful Information U se ful  In for m at i on
10.1 Character entry
The dial keypad is used to enter characters and 
numbers.
–Press {} to move the cursor.
– Press dial keys to enter characters and numbers.
–Press {Stop} to erase the character or number 
highlighted by the cursor. Press and hold {Stop} to 
erase all characters or numbers.
– To enter another character located on the same dial 
key, press {>} to move the cursor to the next space, 
then press the appropriate dial...

10. Useful Information
73
LWhen another person is adjusting stored data in the 
unit, it may be overwritten. Make sure the unit is not 
currently being used for the same function.
10.2.2 Using Device Monitor
You can confirm the setting information and current 
status of the unit from your computer.
1Start Multi-Function Station.
2[Utilities] i [Device Monitor]
LThe [Device Monitor] window will appear.
3Confirm the status of the unit.
[Status]: Current status of the unit
Note:
LAdditional information...

10. Useful Information
74
Option
10.4 Lower input tray (optional)
You can add the lower input tray. See page 7 for 
accessory information.
The lower input tray can hold:
– Up to 520 sheets of 75 g/m
2 (20 lb) paper.
– Up to 470 sheets of 80 g/m2 (21 lb) paper.
– Up to 410 sheets of 90 g/m2 (24 lb) paper.
LThe unit is set for printing letter-size plain paper 
by default.
–To use A4 or legal-size paper, change the 
recording paper size setting (feature #382 on 
page 57).
–To use thin paper, change the...

10. Useful Information
75
10.5 Setting the lower input tray
To use the lower input tray with your computer, proceed 
as follows.
1[Start]
2Open the printer window.
For Windows 98/Windows Me/Windows 2000:
[Settings] i [Printers]
For Windows XP Professional:
[Printers and Faxes]
For Windows XP Home:
[Control Panel] i [Printers and Other 
Hardware] i [Printers and Faxes]
For Windows Vista:
[Control Panel] i [Printers]
3Select the unit’s name.
4For Windows 98/Windows Me/Windows 
2000/Windows XP:
Select...

11. Help
76
For assistance, please visit http://www.panasonic.com/help
11 Help Error Messages
11.1 Error messages – Reports (KX-MB3020 only)
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the 
confirmation and journal reports (page 41).
MessageCodeCause & Solution
COMMUNICATION ERROR40-42
46-72
FFLA transmission or reception error occurred. Try 
again or check with the other party.
43
44LA line problem occurred. Connect the telephone line 
cord...

11. Help
77
For assistance, please visit http://www.panasonic.com/help
11.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
DisplayCause & Solution
“CALL SERVICE”LThere is something wrong with the unit. Contact our service personnel.
“CHANGE DRUM”LThere is something wrong with the drum cartridge. Replace the drum 
cartridge and the toner cartridge.
“CHECK DOCUMENT”LThe document was not fed into the unit properly. Remove the...

11. Help
78
For assistance, please visit http://www.panasonic.com/help “FILE SIZE OVER”LWhen performing scan to FTP server, the total file size of scanned data 
exceeded the file size limitation. Divide the document into sections.
“KEEP COPYING”LCopying has stopped due to some existing problem (Example: a lack of 
recording paper or a recording paper jam). See the other displayed 
message instructions to continue copying.
“LEFT COVER OPEN”LThe left cover is open. Close it.
“LOW TEMP.”LThe inside of the...

11. Help
79
For assistance, please visit http://www.panasonic.com/help “RX MEMORY FULL”LThe memory is full of received documents due to a lack of recording paper 
or a recording paper jam. Load paper (page 13) or remove the jammed 
paper (page 89).
LIf the PC fax setting (feature #442 on page 62) is set to “ALWAYS”,
– check the connection between the computer and the unit.
– check that the computer is turned ON.
LIf the fax preview mode (feature #448 on page 50) is set to “ON”,
– view, print or save the...

11. Help
80
For assistance, please visit http://www.panasonic.com/help
Troublesh ooting
11.3 When a function does not work
11.3.1 General
ProblemCause & Solution
The unit does not work.LCheck the connections (page 15, 24).
The recording paper exit 
becomes full quickly or the 
recording paper does not 
stack properly at the 
recording paper exit.LHigh humidity may cause the recording paper to curl. Try turning the paper 
over and re-inserting it. If the curl on the paper is heavy, please remove it 
from...