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Panasonic Multi-Function Printer KX-MB2000 KX-MB2010 KX-MB2030 Operating Instructions

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Page 71

10.1 Character entry
The dial keypad is used to enter characters and
numbers.
– Press  MF N or  ME N to move the cursor.
– Press the dial keys to enter characters and numbers.
– Press  MStop N to erase the character or number
highlighted by the cursor. Press and hold  MStop N to
erase all characters or numbers.
– To enter another character located on the same dial key, press  ME N to move the cursor to the next space,
then press the appropriate dial key.KeypadCharactersM 1 N1._–[]{}+/=,`:;?|M2 NABCabc2M3...

Page 72

RWhen another person is adjusting stored data in the
unit, it may be overwritten. Make sure the unit is not
currently being used for the same function.
10.2.2 Using Device Monitor
You can confirm the setting information and current
status of the unit from your computer.
1 Start Multi-Function Station.
2 [Utilities]  A  [Device Monitor]
R The  [Device Monitor]  window will appear.
3 Confirm the status of the unit.
[Status]:  Current status of the unit
Note:
R Additional information (toner and recording...

Page 73

11.1 Report messages (KX-MB2030 only)
To indicate the unit’s fax transmission/reception status, one of the following messages will be printed on the
confirmation and journal reports (page 41).MessageCodeCause & SolutionCOMMUNICATION ERROR40-42
46-72 FFR A transmission or reception error occurred. Try
again or check with the other party.43
44R A line problem occurred. Connect the telephone line
cord to a different jack and try again.
R An overseas transmission error occurred. Try using
the overseas mode...

Page 74

11.2 Display messages
To indicate the unit’s status, one or more of the following messages will appear on the display.DisplayCause & Solution“ CALL SERVICE ”RThere is something wrong with the unit. Contact our service personnel.“CHANGE DRUM ”RThere is something wrong with the drum cartridge. Replace the drum
cartridge and the toner cartridge.“ CHECK DOCUMENT ”RThe document was not fed into the unit properly. Remove the document,
and then press  MStop N to clear the message. Re-insert the document. If...

Page 75

DisplayCause & Solution“FAX IN MEMORY ”RThe unit has a document in memory. See the other displayed message
instructions to print out the document. For fax memory capacity, see
page 97.
R If the PC fax setting (feature #442 on page 62) is set to  “ALWAYS ”,
– check the connection between the computer and the unit.
– check that the computer is turned ON.
R If your unit is connected to the computer via the LAN and the fax preview
mode (feature #448 on page 50) is set to  “ON ”,
– view, print or save the...

Page 76

DisplayCause & Solution“RX MEMORY FULL ”RThe memory is full of received documents due to a lack of recording paper
or a recording paper jam. Load paper (page 14) or remove the jammed
paper (page 85).
R If the PC fax (feature #442 on page 62) is set to  “ALWAYS ”,
– check the connection between the computer and the unit.
– check that the computer is turned ON.
R If your unit is connected to the computer via the LAN and the fax preview
mode (feature #448 on page 50) is set to  “ON ”,
– view, print or save...

Page 77

11.3 When a function does not work
11.3.1 General
ProblemCause & SolutionThe unit does not work.RCheck the connections (page 17, 25).The output tray becomes full
quickly or the recording paper
does not stack properly on
the output tray.R High humidity may cause the recording paper to curl. Try turning the paper
over and re-inserting it. If the curl on the paper is heavy, please remove it
from the output tray. If you still have this problem, contact our service
personnel.I cannot adjust the volume,...

Page 78

ProblemCause & SolutionI forgot the password for
feature programming via
remote operation.R You may have changed the feature programming password. If you do not
remember it, assign a new password using feature #155 (page 56). When
required to enter the current password, enter  “0101 ” instead.
11.3.2 Printing problems
ProblemCause & SolutionThe printing quality is poor
(e.g. has smudges, blurred
points or lines).R Some paper has instructions recommending which side to print on. Try
turning the recording...

Page 79

ProblemCause & SolutionThe document is not fed into
the unit when using the unit
as a scanner (KX-MB2010/
KX-MB2030 only).R Remove the document in the automatic document feeder and re-insert it.Even after clicking [Cancel],
scanning continues.R Please wait. It may take a while for the cancel request to be accepted.The name of the desired
computer is not displayed on
the unit when scanning
documents from the unit (LAN
connection only).R The printer driver has not been installed. Install it on your...

Page 80

ProblemCause & SolutionThe other party complains
about the quality of their
received documents.R Try copying the document. If the copied image is clear, there may be
something wrong with the other party’s machine.
If the copied image is not clear, too dark, or black and white lines or smudges
appear, refer to “11.3.2  Printing problems”, page 78.
R The original document is too dark or too light. Change the contrast
(page 41) and try again.The other party complains
that received documents are
too dark and...
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