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Panasonic Multi-Function Printer KX-MB2000 KX-MB2010 KX-MB2030 Operating Instructions

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Page 81

ProblemCause & SolutionI cannot select the desired
receiving mode.R If you want to set FAX ONLY mode:
– press  MFax Auto Answer N repeatedly to turn ON the  MFax Auto
Answer N light.
R If you want to set TEL mode:
– press  MFax Auto Answer N repeatedly to turn OFF the  MFax Auto
Answer N light.
R The Distinctive Ring of feature #430 is activated (page 53).When an extension telephone
is connected, I cannot receive
documents by pressing
MGNMBNM 9N.R You must set remote fax activation to ON (feature #434 on...

Page 82

11.3.6 Network (LAN connection only)ProblemCause & SolutionI cannot operate the following
functions.
– PC printing
– Scanning
– Remote Control
– PC FAX (KX-MB2030 only)
– Device MonitorRConfirm the LED via the LAN port of the main board. If the LED is glowing
or blinking, network access is working correctly.
If the LED is not glowing or blinking, confirm the LAN cable (category 5
straight cable) is connected to the LAN port of the main board correctly.
R If the LED is blinking and you cannot perform the...

Page 83

ProblemCause & SolutionThe [Windows Security Alert]
dialog box appears and asks
if I want to block
[PCCMFLPD] and I cannot
operate the following
functions after installing the
Microsoft Windows XP
Service Pack 2 or later.
– PC printing
– Scanning
– Remote Control
– PC FAX (KX-MB2030 only)
– Device MonitorRClick  [Keep Blocking]  and run the Windows Firewall Setting Tool to allow
the data transmission for Multi-Function Station (page 83).
11.3.7 Using an answering machine (KX-MB2030 only)
ProblemCause &...

Page 84

1Insert the CD-ROM that is supplied with the unit into your CD-ROM drive.
R If the  [Select Language]  dialog box appears, select the desired language that you want to use with this
software. Click  [OK].
2 [Tools]  A  [Windows Firewall Setting]
R The  [Windows Firewall Setting Tool]  window will appear.
3 [Add to the exceptions list]  A  [OK]  A  [OK]
To confirm the security settings (For Windows XP users)
1. [Start]  A  [Control Panel]  A  [Security Center]
R The  [Windows Security Center]  window will...

Page 85

12.1 Recording paper jam
Caution:
R Do not pull out the jammed paper forcibly before
opening the top cover.
R To prevent injuries, be careful not to put your
hands under the top cover.
12.1.1 When the recording paper has jammed
inside of the unit
The display will show the following:
– “PAPER JAMMED ”
   L
“ OPEN TOP COVER ”
– “CHECK REAR COVER ”
Case 1:
When the recording paper has jammed near the
manual input tray:
1. Pull open the paper input tray ( A).
2. Open the manual input tray ( B) and remove...

Page 86

ROpen and close the top cover ( D) to clear the
message.Case 2:
When the recording paper has jammed near the
drum and toner cartridge:
1. Pull open the paper input tray ( A).
2. Open the top cover ( B) by holding the indentations
( C ) on both sides of the unit.
Caution:
R The fuser unit ( D) gets hot. Do
not touch it.
Note:
R Do not touch the transfer roller ( E).
8612. Paper JamsA D
EB
C
C   

Page 87

3.Remove the jammed paper ( F) carefully by pulling it
upwards.
Remove the jammed paper ( G) carefully by pulling it
toward you.
4. Close the paper input tray.
5.Close the top cover by holding the indentations on
both sides of the unit, until locked.
8712. Paper JamsF G    

Page 88

Case 3:
When the recording paper has jammed near the fuser
unit:
1. Open the top cover ( A) by holding the indentations
( B ) on both sides of the unit.Caution:
R The fuser unit ( C) gets hot. Do
not touch it.
Note:
R Do not touch the transfer roller ( D).
2. Lift both green levers ( E) until they stop.
3. Remove the jammed paper (
F) carefully by pulling it
upwards.
4. Push back the green levers (
G) to the original
position.
8812. Paper JamsDA
B
B
C  E F G  

Page 89

5.Close the top cover by holding the indentations on
both sides of the unit, until locked.12.1.2 When the recording paper is not fed
into the unit properly
The display will show the following:
– “CHECK PAPER #1 PRESS START ”
1 Pull the paper input tray until it clicks into place, then
pull it completely out, lifting the front part of the tray.
Remove the recording paper and straighten.
2 Re-load the recording paper.
3Insert the paper input tray into the unit, lifting the front
part of the tray. Then push...

Page 90

Note:
R If the message is still displayed, check the recording
paper specifications and re-install recording paper.
See page 15 for details.
12.2 Document jams (Automatic
document feeder) (KX-MB2010/
KX-MB2030 only)
Note:
R The pictured model is KX-MB2010.
Caution:
R Do not pull out the jammed document forcibly
before lifting the ADF cover.
1 Open the ADF cover ( A) while holding the document
cover ( B).
9012. Paper Jams A
B  
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