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Panasonic Kx Tg7731 Operating Instructions Manual

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Page 61

Error messages
Display messageCause/solutionBase no power
or
No link. Re-connect base
AC adaptor.R The handset has lost communication with the base
unit. Move closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been canceled.
Re-register the handset (page 42).BusyR No cellular phone is registered to the base unit.
Register a cellular phone (page 18).
R The called unit is in use.
R Other...

Page 62

Display messageCause/solutionUse rechargeable battery.RA wrong type of battery such as Alkaline or
Manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 5, 8.
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.
General use
ProblemCause/solutionThe handset does...

Page 63

ProblemCause/solutionI cannot connect a cellular phone
to the base unit.R Confirm that your cellular phone is turned on.
R Confirm that your cellular phone is within base unit
range (page 15).
R Depending on the state of the wireless environment,
such as the presence of any electrical interference,
there may be a delay even if the auto connection feature
is turned on. You can connect to the base unit manually
(page 20).
R The cellular phone has not been registered to the base
unit. Register the cellular...

Page 64

ProblemCause/solutionI fully charged the batteries, but
– still flashes,
– is displayed, or
– the operating time seems to be shorter.
RClean the battery ends (, ) and the charge contacts
with a dry cloth and charge again.
R It is time to replace the batteries (page 11).
Making/answering calls, intercom
ProblemCause/solution is displayed.RThe handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is...

Page 65

ProblemCause/solutionI can make and answer cellular
calls but cannot hear a sound.R The Bluetooth technology on your cellular phone may not
be functioning normally. Turn off and on your cellular
phone.
R Disconnect and reconnect the base unit AC adaptor and
try again.I cannot switch cellular calls
from the unit to the cellular
phone.R Your cellular phone may not support this feature. Refer to
the operating instructions of your cellular phone.I cannot make a call using the
landline.R The dialing mode may...

Page 66

ProblemCause/solutionCaller information is not
announced.R The handset or base unit’s ringer volume is turned off.
Adjust it (page 23, 28, 35, 37).
R When one handset is selected to ring for cellular calls,
other units do not announce caller information. To change
the selection, see page 19.
R The Talking Caller ID feature is turned off. Turn it on
(page 37).
R The ring as cell mode is set to  “On (without Talking
CID) ”. To change the mode, see page 19.
R The number of rings for the answering system is...

Page 67

Using Bluetooth devicesProblemCause/solutionI cannot copy phonebook
entries from a cellular phone.R Confirm that the cellular phone supports Bluetooth
wireless technology.
R Confirm that the cellular phone supports the Phone Book
Access Profile (PBAP) or Object Push Profile (OPP)
specification.
R If the cellular phone is already connected to another
Bluetooth device such as a Bluetooth headset, turn it off
or disconnect it from the cellular phone.
R Someone is using a cellular line or headset. Try again...

Page 68

Answering systemProblemCause/solutionThe unit does not record new
messages.R The answering system is turned off. Turn it on (page 49).
R The answering system does not answer or record calls
from cellular lines.
R The message memory is full. Erase unnecessary
messages (page 50).
R The recording time is set to  “Greeting only ”. Change
the setting (page 53).
R If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s...

Page 69

Liquid damageProblemCause/solutionLiquid or other form of moisture
has entered the handset/base
unit.R Disconnect the AC adaptor and telephone line cord from
the base unit. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service center.
Caution:
R To avoid permanent damage,...

Page 70

FCC and other information
70For assistance, please visit http://www.panasonic.com/help
Useful InformationThis equipment complies with Part 68 of the 
FCC rules and the requirements adopted by 
the ACTA. On the bottom of this equipment 
is a label that contains, among other 
information, a product identifier in the 
format US:ACJ----------.
If requested, this number must be provided 
to the telephone company.
L Registration No.............(found on the 
bottom of the unit)
L Ringer Equivalence No....
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