Panasonic Kx Tg7731 Operating Instructions Manual

							Error messages
Display messageCause/solutionBase no power
or
No link. Re-connect base
AC adaptor.R The handset has lost communication with the base
unit. Move closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been canceled.
Re-register the handset (page 42).BusyR No cellular phone is registered to the base unit.
Register a cellular phone (page 18).
R The called unit is in use.
R Other units are in use and the system is busy. Try
again later.
R The handset you are using is too far from the base
unit. Move closer and try again.Call phone company for
your access #R You have not stored the voice mail access number.
Store the number (page 55).Check tel lineR The supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 11).
R If you do not connect the telephone line cord and use
only cellular lines, set the cellular line only mode
(page 20).Error!!R Recording was too short. Try again.
R Someone is using a cellular line or headset. Try
again later.
R The phonebook copy is incomplete (page 46). The
cellular phone is disconnected from the base unit.
Make sure that other Bluetooth devices are not
connected to the cellular phone, and try again.FailedR Although the unit tried to connect to the cellular
phone or headset, the connection has been failed.
– Someone is using a cellular line or headset. Try again later.
– Make sure that the cellular phone or headset is not connected to other Bluetooth devices.InvalidRThere is no handset registered to the base unit
matching the handset number you entered.
R The handset is not registered to the base unit.
Register the handset (page 42).Requires subscription to
Caller ID.R You must subscribe to a Caller ID service. Once you
receive caller information after subscribing to a Caller
ID service, this message will not be displayed.For assistance, please visit http://www.panasonic.com/help61
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							Display messageCause/solutionUse rechargeable battery.RA wrong type of battery such as Alkaline or
Manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 5, 8.
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.
General use
ProblemCause/solutionThe handset does not turn on
even after installing charged
batteries.R Place the handset on the base unit or charger to turn on
the handset.The unit does not work.R Make sure the batteries are installed correctly (page 11).
R Fully charge the batteries (page 12).
R Check the connections (page 11).
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset has not been registered to the base unit.
Register the handset (page 42).I cannot register a cellular phone
to the base unit.R Depending on the compatibility of the cellular phone,
you may not be able to register it to the base unit.
Confirm that your cellular phone supports the hands-free
profile (HFP) specification.
R Confirm that the Bluetooth feature of your cellular phone
is turned on. You may need to turn this feature on
depending on your cellular phone.
R The Bluetooth technology on your cellular phone may
not be functioning normally. Turn off and on your cellular
phone.
R If your cellular phone is already connected to another
Bluetooth device such as a Bluetooth headset, turn it off
or disconnect it from your cellular phone.
R Some cellular phones may require you to enter the base
unit PIN to register. Confirm that you entered the correct
PIN.62For assistance, please visit http://www.panasonic.com/help
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							ProblemCause/solutionI cannot connect a cellular phone
to the base unit.R Confirm that your cellular phone is turned on.
R Confirm that your cellular phone is within base unit
range (page 15).
R Depending on the state of the wireless environment,
such as the presence of any electrical interference,
there may be a delay even if the auto connection feature
is turned on. You can connect to the base unit manually
(page 20).
R The cellular phone has not been registered to the base
unit. Register the cellular phone (page 18).I cannot hear a dial tone.R Make sure the base unit’s AC adaptor is connected
properly (page 11).
R Make sure that the CELL 1 or CELL 2 indicator lights
green (page 16).
R Make sure the telephone line cord is connected properly
(page 11).
R Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our
service personnel to have the unit repaired. If the
working telephone does not operate properly, contact
your service provider/
telephone company.The indicator on the handset
flashes slowly.R New messages have been recorded. Listen to the new
messages (page 50).
R New voice mail messages have been recorded. Listen
to the new voice mail messages (page 56).The receiver volume is changed
to level 4 (default), even though I
set it to level 5 (maximum level).R The receiver volume returns to level 4 after you hang
up. Press  Mj N or  Mk N to adjust the volume every time
or as needed.
Programmable settings
ProblemCause/solutionThe display is in a language I
cannot read.R Change the display language (page 17).I cannot register a handset to a
base unit.R The maximum number of handsets (6) is already
registered to the base unit. Cancel unused handset
registrations from the base unit (page 42).
Battery recharge
ProblemCause/solutionThe handset beeps and/or flashes.R Battery charge is low. Fully charge the batteries (page 12).For assistance, please visit http://www.panasonic.com/help63
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							ProblemCause/solutionI fully charged the batteries, but
– still flashes,
– is displayed, or
– the operating time seems to be shorter.
RClean the battery ends (, ) and the charge contacts
with a dry cloth and charge again.
R It is time to replace the batteries (page 11).
Making/answering calls, intercom
ProblemCause/solution is displayed.RThe handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 42).Noise is heard, sound cuts in
and out.R You are using the handset or base unit in an area with
high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.The handset or base unit does
not ring.R The ringer volume is turned off. Adjust the ringer volume
(page 35, 37).
R When one handset is selected to ring for cellular calls,
other units do not ring. To change the selection, see
page 19.
R Silent mode is turned on for the handset. Turn it off
(page 40).I cannot make local calls with
the handset or base unit using
a cellular line.R You need to add your area code when making cellular
calls. Store your area code in order to automatically add it
to the beginning of the 7-digit phone number when
making cellular calls (page 21).I cannot make or answer
cellular calls with the handset
or base unit.R Depending on the cellular phone’s compatibility, you may
not be able to make or answer cellular calls even if the
cellular phone is connected to the base unit.
R Make sure that the CELL 1 or CELL 2 indicator lights
green and the cellular phone is connected to the base unit
(page 20).
R If someone is talking on a cellular call or using the
headset, you cannot use the cellular feature. There can
be only one active Bluetooth connection at a time.
R The cellular phone is being used separately from your
system.64For assistance, please visit http://www.panasonic.com/help
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							ProblemCause/solutionI can make and answer cellular
calls but cannot hear a sound.R The Bluetooth technology on your cellular phone may not
be functioning normally. Turn off and on your cellular
phone.
R Disconnect and reconnect the base unit AC adaptor and
try again.I cannot switch cellular calls
from the unit to the cellular
phone.R Your cellular phone may not support this feature. Refer to
the operating instructions of your cellular phone.I cannot make a call using the
landline.R The dialing mode may be set incorrectly. Change the
setting (page 17).
R The cellular line only mode is turned on. Turn it off
(page 20).I cannot make long distance
calls.R Make sure that you have long distance service.
Caller ID/Talking Caller ID
ProblemCause/solutionCaller information is not
displayed.R You must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service for landline calls may not be
available in some areas. Contact your service provider/
telephone company for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.Caller information is displayed
or announced late.R Depending on your service provider/telephone company,
the unit may display or announce the caller’s information
at the 2nd ring or later.
R Move closer to the base unit.For assistance, please visit http://www.panasonic.com/help65
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							ProblemCause/solutionCaller information is not
announced.R The handset or base unit’s ringer volume is turned off.
Adjust it (page 23, 28, 35, 37).
R When one handset is selected to ring for cellular calls,
other units do not announce caller information. To change
the selection, see page 19.
R The Talking Caller ID feature is turned off. Turn it on
(page 37).
R The ring as cell mode is set to  “On (without Talking
CID) ”. To change the mode, see page 19.
R The number of rings for the answering system is set to  “2
rings ” or  “Toll saver ”. Select a different setting
(page 53).
R Your unit does not announce caller information if
– the base unit or 2 or more handsets are on a call.
– a headset is in use.The caller list/incoming phone
numbers are not edited
automatically.R The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 38).
R You need to call back the edited number to activate Caller
ID number auto edit.I cannot dial the phone number
edited in the caller list.R The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 44).Time on the unit has shifted.R Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“ Manual ” (off) (page 36).The 2nd caller’s information is
not displayed during an outside
call.R In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your service
provider/telephone company and subscribe to the desired
service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).66For assistance, please visit http://www.panasonic.com/help
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							Using Bluetooth devicesProblemCause/solutionI cannot copy phonebook
entries from a cellular phone.R Confirm that the cellular phone supports Bluetooth
wireless technology.
R Confirm that the cellular phone supports the Phone Book
Access Profile (PBAP) or Object Push Profile (OPP)
specification.
R If the cellular phone is already connected to another
Bluetooth device such as a Bluetooth headset, turn it off
or disconnect it from the cellular phone.
R Someone is using a cellular line or headset. Try again
later.
R Turn the cellular phone off, then turn it on and try again.
R If an entry is already stored in the unit’s shared
phonebook, the entry cannot be copied even by selecting
another group.I cannot have a conversation
using the headset.R Your Bluetooth headset is not registered. Register it
(page 47).
R Turn your headset off, then turn it on and try again.Noise is heard during a call on
the headset.R A Bluetooth headset can communicate with the base unit
within a range of approximately 10 m (33 feet). The
connection may be subject to interference from
obstructions such as walls or electronic devices. Move
closer to the base unit.I cannot connect my headset to
the base unit.R Confirm that your headset is turned on.
R If your headset is already connected to another Bluetooth
device such as your cellular phone, disconnect the
headset from your cellular phone, then perform the
connecting procedure from the base unit.
R If someone is using a cellular line, you cannot connect the
headset. There can be only one active Bluetooth
connection at a time.
R The headset has not been registered to the base unit.
Register the headset (page 47).Some headset enhanced
features are not available.R The base unit does not support enhanced features such
as Last number redial or Call reject.An error tone is heard when I
try to program the Bluetooth
feature.R The Bluetooth feature cannot be accessed immediately
after connecting the AC adaptor to the base unit. Wait a
few seconds and try again.
R The headset has not connected to the base unit yet, even
though you performed the connecting procedure setting.
Wait a few seconds and try again.For assistance, please visit http://www.panasonic.com/help67
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							Answering systemProblemCause/solutionThe unit does not record new
messages.R The answering system is turned off. Turn it on (page 49).
R The answering system does not answer or record calls
from cellular lines.
R The message memory is full. Erase unnecessary
messages (page 50).
R The recording time is set to  “Greeting only ”. Change
the setting (page 53).
R If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s number of rings
setting or contact your service provider/telephone
company (page 53).
R The answering system will not answer incoming calls
while:
– the base unit or 2 or more handsets are on a cellular call or an intercom call.
– a headset is in use.
Caller information is recorded in the caller list.I cannot operate the answering
system remotely.R The remote access code is not set. Set the remote
access code (page 51).
R You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 51).
R The answering system is turned off. Turn it on (page 52).
R You cannot operate the answering system when calling a
cellular phone registered to the base unit.
Bluetooth PIN
ProblemCause/solutionI cannot remember the PIN.R Change the PIN using the following method.
1 MMENU N#619
2 *7000
3 Enter the new 4-digit PIN.  a M OK N
4 Enter the new 4-digit PIN again.  a M SAVE N a  M OFF N68For assistance, please visit http://www.panasonic.com/help
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							Liquid damageProblemCause/solutionLiquid or other form of moisture
has entered the handset/base
unit.R Disconnect the AC adaptor and telephone line cord from
the base unit. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service center.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
For assistance, please visit http://www.panasonic.com/help69
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							FCC and other information
70For assistance, please visit http://www.panasonic.com/help
Useful InformationThis equipment complies with Part 68 of the 
FCC rules and the requirements adopted by 
the ACTA. On the bottom of this equipment 
is a label that contains, among other 
information, a product identifier in the 
format US:ACJ----------.
If requested, this number must be provided 
to the telephone company.
L Registration No.............(found on the 
bottom of the unit)
L Ringer Equivalence No. (REN).......0.1B
A plug and jack used to connect this 
equipment to the premises wiring and 
telephone network must comply with the 
applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A 
compliant telephone cord and modular plug 
is provided with the product. It is designed 
to be connected to a compatible modular 
jack that is also compliant.
The REN is used to determine the number 
of devices that may be connected to a 
telephone line. Excessive RENs on a 
telephone line may result in the devices not 
ringing in response to an incoming call. In 
most but not all areas, the sum of RENs 
should not exceed five (5.0). To be certain 
of the number of devices that may be 
connected to a line, as determined by the 
total RENs, contact the local telephone 
company. For products approved after July 
23, 2001, the REN for the product is part of 
the product identifier that has the format 
US:AAAEQ##TXXXX. The digits 
represented by ## are the REN without a 
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the 
telephone network, the telephone company 
will notify you in advance that temporary 
discontinuance of service may be required. 
But if advance notice isnt practical, the 
telephone company will notify the customer 
as soon as possible. Also, you will beadvised of your right to file a complaint with 
the FCC if you believe it is necessary.
The telephone company may make changes 
in its facilities, equipment, operations or 
procedures that could affect the operation of 
the equipment. If this happens the 
telephone company will provide advance 
notice in order for you to make necessary 
modifications to maintain uninterrupted 
service.
If trouble is experienced with this 
equipment, for repair or warranty 
information, please contact a Factory 
Service Center or other Authorized Servicer. 
If the equipment is causing harm to the 
telephone network, the telephone company 
may request that you disconnect the 
equipment until the problem is resolved.
Connection to party line service is subject to 
state tariffs. Contact the state public utility 
commission, public service commission or 
corporation commission for information.
If your home has specially wired alarm 
equipment connected to the telephone line, 
ensure the installation of this equipment 
does not disable your alarm equipment. If 
you have questions about what will disable 
alarm equipment, consult your telephone 
company or a qualified installer.
This equipment is hearing aid compatible as 
defined by the FCC in 47 CFR Section 
68.316.
When you hold the phone to your ear, noise 
might be heard in your Hearing Aid. Some 
Hearing Aids are not adequately shielded 
from external RF (radio frequency) energy. If  
noise occurs, use an optional headset 
accessory or the speakerphone option (if 
applicable) when using this phone. Consult 
with your audiologist or Hearing Aid