Panasonic Kx Tg5471 Operating Instructions Manual

							Useful Information
Answering System Preparation
81
Troubleshooting
For assistance, please call openLCR: 1-866-openLCR(1-866-673-6527)
Telephone System
For assistance, please call: 1-800-211-PANA(7262)
openLCR service for Caller IQ
“Recharge battery” is 
displayed, “
3” flashes, 
or the handset beeps 
intermittently.•Fully charge the battery (p. 12).
“Charge for 6 HRS” and 
“
4” are displayed and the 
handset does not work.•The battery has been discharged. Fully 
charge the battery (p. 13).
You charged the battery fully, 
but “Recharge battery” is 
still displayed and/or “
3” 
continues to flash, or “Charge 
for 6 HRS” and “
4” are 
displayed.•Clean the charge contacts and charge again 
(p. 13).
•The battery may need to be replaced. If you 
install a new battery, fully charge it 
(p. 12, 13).
The CHARGE indicator does 
not go out after the battery has 
been charged.•This is normal.
If you cannot solve your 
problem•Visit our website:
http://www.panasonic.com/consumersupport
•Contact us via the web at: 
http://www.panasonic.com/contactinfo
•Call our customer call center at: 
1-800-211-PANA(7262)
Problem Cause & Remedy
When you try to download the 
data from openLCR, the voice 
prompt is not announced from 
the handset while “Listen & 
follow phone guidance.” 
is being displayed.• Check the settings (p. 11–13).
• Dialing to openLCR may have been 
disconnected. Try again (p. 84).
• If you cannot solve a problem, consult 
openLCR (see below).
For more information about 
Caller IQ• Call openLCR’s customer service department 
at 1-866-openLCR(1-866-673-6527).
• openLCR’s web site:
www.openLCR.com
Problem Cause & Remedy
TG5471.fm  Page 81  Monday, December 20, 2004  5:21 PM 
						

							82
openLCR Service for Caller IQ
The unit is compatible with services provided by openLCR.
Important:
• If you have any questions regarding the openLCR service, call openLCR’s 
customer service department at 1-866-openLCR(1-866-673-6527).
• NEITHER PANASONIC COMMUNICATIONS CO., LTD. NOR PANASONIC 
CORPORATION OF NORTH AMERICA IS IN ANY WAY AFFILIATED WITH, OR 
RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, OPENLCR.COM, INC. 
NEITHER PANASONIC COMMUNICATIONS CO., LTD. NOR PANASONIC 
CORPORATION OF NORTH AMERICA NOR ANY OF THEIR EMPLOYEES OR 
AFFILIATES OR CUSTOMERS MAKE ANY WARRANTIES OR 
REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, TO ANY CUSTOMER 
OR ANY OTHER THIRD PARTY WITH RESPECT TO ANY OF THE SERVICES 
PROVIDED BY OPENLCR.COM, INC., NOR ASSUME NOR CREATE ANY 
OTHER OBLIGATION OF ANY KIND ON BEHALF OF OPENLCR.COM, INC.
Turning on or off Caller IQ Feature 
After the first download to your phone, Caller IQ features are automatically turned 
on. If you wish, you can turn off Caller IQ.
•When Caller IQ is on, “
[CIQ]” is displayed while talking.
To turn off Caller IQ feature (when it is already on.)
To turn on Caller IQ feature (after it was turned off)
1Press [MENU].
2Scroll to “Caller IQ” by pressing [d] or 
[B], then press the soft key ( ).
3Scroll to “Turn CIQ off?” by pressing [d] 
or [B], then press the soft key ( ).
•“Caller IQ off” is displayed.
4Press [OFF].
1Follow steps 1 to 2 of “To turn off Caller IQ feature” above.
2Press the soft key ( ) at “Turn CIQ 
on?”.
•“Caller IQ on” is displayed.
3Press [OFF].
Handset
SELECTCaller IQ
YESTurn CIQ off?
YESTurn CIQ on?
TG5471.fm  Page 82  Monday, December 20, 2004  5:21 PM 
						

							Useful Information
Answering System Preparation
83
openLCR Service for Caller IQ
For assistance, please call openLCR: 1-866-openLCR(1-866-673-6527)
Telephone System
Downloading Data
You can download the following data to your unit from the openLCR web site.
•Phone book data
•Ringer melodies (Custom ringtone)
•Function setup for your unit
•Information such as weather forecasts, stock quotes, lottery results, sports scores 
and horoscopes (Internet content)
Accessing the openLCR web site can be done from any computer with Internet 
access.
•While downloading from openLCR, “ ” flashes on the base unit display.
To create data on the openLCR web site
•The description on the openLCR web screen is subject to change without notice.
1Access the openLCR’s web site at www.openLCR.com and click on 
the “Manage Account/Login” tab.
2Enter your Telephone Number and Password, then click  .
3Follow the on-screen instructions.
Phone book data:
• To create the phone book data, enter a name of up to 16 characters, and a 
phone number of up to 32 digits.
Ringer melodies:
• The unit stores up to 2 ringer melodies in the handset and base unit 
separately and you can select up to 2 ringer melodies as ringer tone(p. 73, 
74, 85)
Function setup:
• See openLCR’s web site for function items available for download.
Information:
• You can select the information which you want to show on the handset 
display.
Accept
TG5471.fm  Page 83  Monday, December 20, 2004  5:21 PM 
						

							openLCR Service for Caller IQ
84
To download data from openLCR
Each time you download data (p. 83) from openLCR, the information stored in your unit 
will be updated. To view up-to-date information, you will need to download it to your unit.
•You can select the items of information on the web site which you want to view. 
•Horoscopes are for entertainment purposes only.
•You can also go to the Caller IQ menu after pressing [C] or [s]. 
Press [MENU], then [3] to select “3=Caller IQ”. Follow steps 3 to 5 above.
•If the handset beeps 3 times and the following is 
displayed, the unit has lost communication with 
openLCR. Store items by following the steps below.
1. Access the openLCR web site.
2. Go to the web screen to create the data.
• To download the phone book data, check the “Re-Download All” box, 
then click  . Then go to step 3.
3. Start again from step 1 (“To download data from openLCR”).
1Press [MENU].
2Scroll to “Caller IQ” by pressing [d] or [B], then press the soft key 
().
3Scroll to “Get new Info.?” by pressing 
[d] or [B], then press the soft key ( ).
•The unit will dial openLCR automatically.
•A voice prompt will be heard.
4Follow the voice prompt to start downloading.
•If you have rotary or pulse service, you need to press [*] to change the dialing 
mode temporarily to tone, before following the voice prompt.
•After downloading starts, the handset must be off-hook. DO NOT PLACE the 
handset on the base unit. Placing the handset on the base unit will terminate 
the download process. DO NOT PRESS [OFF] (pressing [OFF] will 
terminate the download process).
5When downloading is complete, a beep 
sounds.
Handset
SELECT
YES
If you live in or move from another area to Fort 
Collins, Colorado, press [#] before pressing the 
soft key ( ).
YES
Get new Info.?
Listen & follow 
phone guidance.
  Caller IQ on
 Download OK![]
Download 
incomplete.
Try again.
Save
TG5471.fm  Page 84  Monday, December 20, 2004  5:21 PM 
						

							Useful Information
Answering System Preparation
85
openLCR Service for Caller IQ
For assistance, please call openLCR: 1-866-openLCR(1-866-673-6527)
Telephone System
•If the handset beeps 3 times and the following is 
displayed, some items could not be stored in the phone 
book. Store items by following the steps below.
1. Erase items which do not exist on the web from the 
phone book of the unit (p. 43).
2. Access the openLCR web site.
3. Go to the web screen to create the phone book data.
4. Check the “Re-Download All” box, then click  .
5. Start again from step 1 (“To download data from openLCR” on page 84).
•You cannot access the openLCR server if a telephone or fax machine on the 
same phone line is in use simultaneously.
•While the unit is downloading data from openLCR, the Call Waiting Service cannot 
be used.
To use downloaded melodies as the ringer tone
The melody(ies) you download from openLCR are stored in the base unit and the 
handset and will be heard when you receive an outside call. The names of each 
melody (up to 14 characters) are also downloaded. 
To select the desired melody, go to the Ringer tone menu in the Ringer setting 
menu (p. 20). Downloaded melody 1 and 2 can also be selected by:
— If using the handset, press [d], [B], [8] or [9].
— If using the base unit, press [], [8] or [9].
To view information  
1
Press [MENU].
2Scroll to “Caller IQ” by pressing [d] or 
[B], then press the soft key ( ).
3Press the soft key ( ) at “View 
Info.?”.
•The items of information which you selected on 
the web are displayed.
•If information is not downloaded to your unit, 
“Get new Info.?” will be displayed. 
To download information, see page 84.
4Scroll to the desired information by pressing 
[d] or [B].
•You can also select the desired information by 
pressing dialing buttons.
5When finished, press [OFF] or place the 
handset on the base unit.
Download 
incomplete.                 
Phone book full.
Save
SELECTCaller IQ
YESView Info.?
TG5471.fm  Page 85  Monday, December 20, 2004  5:21 PM 
						

							86
Important Safety Instructions
When using this unit, basic safety precautions should always be followed to reduce 
the risk of fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on this unit.
3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol 
cleaners. Use a damp cloth for cleaning.
4. Do not use this unit near water, for example, near a bathtub, washbowl, kitchen 
sink, or the like.
5. Place this unit securely on a stable surface. Serious damage and/or injury may 
result if the unit falls.
6. Do not cover slots and openings on the unit. They are provided for ventilation 
and protection against overheating. Never place the unit near radiators, or in a 
place where proper ventilation is not provided.
7. Use only the power source marked on the unit. If you are not sure of the type of 
power supplied to your home, consult your dealer or local power company.
8. Do not place objects on the power cord. Install the unit where no one can step 
or trip on the cord.
9. Do not overload wall outlets and extension cords. This can result in the risk of 
fire or electric shock.
10. Never push any objects through slots in this unit. This may result in the risk of 
fire or electric shock. Never spill any liquid on the unit.
11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit 
to an authorized servicenter when service is required. Opening or removing 
covers may expose you to dangerous voltages or other risks. Incorrect 
reassembly can cause electric shock when the unit is subsequently used.
12. Unplug this unit from the wall outlet and refer servicing to an authorized 
servicenter when the following conditions occur:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the unit.
C. If the unit has been exposed to rain or water.
D. If the unit does not work normally by following the operating instructions. 
Adjust only controls covered by the operating instructions. Improper 
adjustment may require extensive work by an authorized servicenter.
E. If the unit has been dropped or physically damaged.
F. If the unit exhibits a distinct change in performance.
13. During thunderstorms, avoid using telephones except cordless types. There 
may be a remote risk of an electric shock from lightning.
14. Do not use this unit to report a gas leak, when in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
TG5471.fm  Page 86  Monday, December 20, 2004  5:21 PM 
						

							Useful Information
Answering System Preparation
87
Important Safety Instructions
For assistance, please call: 1-800-211-PANA(7262)
Telephone System
CAUTION:
To reduce the risk of fire or injury to persons, read and follow these instructions.
1. Use only the battery(ies) specified.
2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local 
waste management codes for special disposal instructions.
3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and 
may cause burns or injury to the eyes or skin. The electrolyte may be toxic if 
swallowed.
4. Exercise care in handling batteries in order not to short the battery to conductive 
materials such as rings, bracelets, and keys. The battery and/or conductor may 
overheat and cause burns.
5. Charge the battery(ies) provided with or identified for use with this product only in 
accordance with the instructions and limitations specified in this manual.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS 
PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.
•The AC adaptor is used as the main disconnect device, ensure that the AC outlet is 
located/installed near the unit and is easily accessible.
TG5471.fm  Page 87  Monday, December 20, 2004  5:21 PM 
						

							88
FCC and Other Information 
This equipment complies with Part 68 of the FCC rules and the requirements adopted 
by the ACTA. On the bottom of this equipment is a label that contains, among other 
information, a product identifier in the format US:ACJ-----. 
If requested, this number must be provided to the telephone company.
Registration No.  ......................................................... (found on the bottom of the unit)
Ringer Equivalence No. (REN)................................................................................0.1B
A plug and jack used to connect this equipment to the premises wiring and telephone 
network must comply with the applicable FCC Part 68 rules and requirements adopted 
by the ACTA. A compliant telephone cord and modular plug is provided with this 
product. It is designed to be connected to a compatible modular jack that is also 
compliant.
The REN is used to determine the number of devices that may be connected to a 
telephone line. Excessive RENs on a telephone line may result in the devices not 
ringing in response to an incoming call. In most but not all areas, the sum of RENs 
should not exceed five (5.0). To be certain of the number of devices that may be 
connected to a line, as determined by the total RENs, contact the local telephone 
company. For products approved after July 23, 2001, the REN for this product is part 
of the product identifier that has the format US:AAAEQ##TXXXX. The digits 
represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the telephone network, the telephone company will 
notify you in advance that temporary discontinuance of service may be required. But if 
advance notice isn’t practical, the telephone company will notify the customer as soon 
as possible. Also, you will be advised of your right to file a complaint with the FCC if 
you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations 
or procedures that could affect the operation of the equipment. If this happens the 
telephone company will provide advance notice in order for you to make necessary 
modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, 
please contact a Factory Servicenter or other Authorized Servicer. If the equipment 
is causing harm to the telephone network, the telephone company may request that 
you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility 
commission, public service commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, 
ensure the installation of this equipment does not disable your alarm equipment. If 
you have questions about what will disable alarm equipment, consult your 
telephone company or a qualified installer.
WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST 
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to the dispatcher the reason for the call.
2)
Perform such activities in the off-peak hours, such as early morning or late evenings.
This device complies with Part 15 of the FCC Rules. Operation is subject to the 
following two conditions: (1) This device may not cause harmful interference, and 
(2) this device must accept any interference received, including interference that 
may cause undesired operation.
Privacy of communications may not be ensured when using this phone.
TG5471.fm  Page 88  Monday, December 20, 2004  5:21 PM 
						

							Useful Information
Answering System Preparation
89
FCC and Other Information
For assistance, please call: 1-800-211-PANA(7262)
Telephone System
CAUTION:
Any changes or modifications not expressly approved by the party responsible for 
compliance could void the user’s authority to operate this device.
Note:
This equipment has been tested and found to comply with the limits for a Class B 
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to 
provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses, and can radiate radio frequency 
energy and, if not installed and used in accordance with the instructions, may cause 
harmful interference to radio communications. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does cause 
harmful interference to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the 
receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
Some cordless telephones operate at frequencies that may cause interference to 
nearby TVs and VCRs. To minimize or prevent such interference, the base of the 
cordless telephone should not be placed near or on top of a TV or VCR. If 
interference is experienced, move the cordless telephone further away from the TV 
or VCR. This will often reduce, or eliminate, interference.
Operating near 5.8GHz electrical appliances may cause interference. Move away 
from the electrical appliances.
FCC RF Exposure Warning:
This product complies with FCC radiation exposure limits set forth for an 
uncontrolled environment. To comply with FCC RF exposure requirements the base 
unit must be installed and operated with its antenna located 20 cm or more between 
antenna and all person’s body (excluding extremities of hands, wrist and feet). The 
handset unit may be carried and operated with only the specific provided belt-clip.
Other non-tested belt-clips or similar body-worn accessories may not comply and 
must be avoided. The base and handset units must not be co-located or operated in 
conjunction with any other antenna or transmitter.
This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 
68.316. 
When you hold the phone to your ear, noise might be heard in your Hearing Aid. 
Some Hearing Aids are not adequately shielded from external RF (radio frequency) 
energy. If noise occurs, use an optional headset accessory or the speakerphone 
option (if applicable) when using this phone. Consult your audiologist or Hearing 
Aid manufacturer about the availability of Hearing Aids which provide adequate 
shielding to RF energy commonly emitted by digital devices.
TG5471.fm  Page 89  Monday, December 20, 2004  5:21 PM 
						

							FCC and Other Information
90
The software contained in this equipment to allow user access to the network must 
be ungraded to recognize newly established network area codes and exchange 
codes as they are placed into service.
Failure to upgrade the premises systems or peripheral equipment to recognize the 
new codes as they are established will restrict the customer and the customer’s 
employees from gaining access to the network and to these codes.
• Environment — do not place the unit in a room where the temperature is less 
than 5°C (41°F) or greater than 40°C (104°F). Allow 10 cm (4”) clearance around 
the unit for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, 
shock, or direct sunlight.
• Medical — consult the manufacturer of any personal medical devices, such as 
pacemakers or hearing aids, to determine if they are adequately shielded from 
external RF (radio frequency) energy. (The unit operates in the frequency range of 
5760 MHz to 5840 MHz, and the power output level can range from 0.25 to 0.5 
watts.) Do not use the unit in health care facilities if any regulations posted in the 
area instruct you not to do so. Hospitals or health care facilities may be using 
equipment that could be sensitive to external RF (radio frequency) energy.
•Routine care — wipe the unit with a soft cloth. Do not use benzine, thinner, or any 
abrasive powder. When you leave the unit unused for a long period of time, unplug 
the AC adaptor from the outlet.
• If there is any trouble — disconnect the unit from the telephone line and connect 
a known working phone. If the known working phone operates properly, have your 
unit repaired by one of the authorized Panasonic Factory Service Centers. If the 
known working phone does not operate properly, consult your telephone 
company.
TG5471.fm  Page 90  Monday, December 20, 2004  5:21 PM