Panasonic Kx Tg5471 Operating Instructions Manual
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PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infanter ía, Km. 9.5, Carolina, Puerto Rico 00985 Panasonic Telephone Products Limited Warranty Limited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor One (1) Year One (1) Year During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new. Mail-In ServiceFor assistance in the continental U.S.A. in obtaining repairs please ship the product to: Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)- 768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (7262). When shipping the unit carefully pack, include all accessories, and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached. IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE. Limited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. 91 ✄ TG5471.fm Page 91 Monday, December 20, 2004 5:21 PM
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/consumersupport or, contact us via the web at: http://www.panasonic.com/contactinfo You may also contact us directly at: 1-800-211-PANA (7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. For hearing or speech impaired TTY users, TTY : 1-877-833-8855 For hearing or speech impaired TTY users, TTY : 1-866-605-1277 Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: [email protected] You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 8 pm, EST.) Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks) Accessory Purchases Service in Puerto Rico Panasonic Puerto Rico, Inc. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985 Phone (787)750-4300, Fax (787)768-2910 92 TG5471.fm Page 92 Monday, December 20, 2004 5:21 PM
Answering System Preparation 93For assistance, please call: 1-800-211-PANA(7262) Telephone System Useful Information Specifications NHandset Power Supply:Ni-MH battery (3.6 V, 830 mAh) Frequency:5.76 GHz – 5.84 GHz Dimensions (H x W x D):Approx. 220 mm x 53 mm x 37 mm (8 21/32 x 2 3/32 x 1 15/32) Mass (Weight):Approx. 210 g (0.46 lb.) Security Codes:1,000,000 NBase Unit Power Supply:AC adaptor (120 V AC, 60 Hz) Power Consumption:Standby: Approx. 2.5 W Maximum: Approx. 6.0 W Frequency:5.76 GHz – 5.84 GHz Dimensions (H x W x D):Approx. 107 mm x 251 mm x 135 mm (4 7/32 x 9 7/8 x 5 5/16) Mass (Weight):Approx. 480 g (1.06 lb.) NDialing Mode:Tone (DTMF)/Pulse NOperating Environment:5 °C – 40 °C (41 °F – 104 °F) Specifications are subject to change without notice. Energy Star: As an ENERGY STA R® Participant, Panasonic has determined that this product meets the ENERGY STA R guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark. TG5471.fm Page 93 Monday, December 20, 2004 5:21 PM
94 Index A Accessories . . . . . . . . . . . . . . . . . . . 2 Answering calls, base unit . . . . . . . 31 Answering calls, handset . . . . . . . . 31 Answering System . . . . . . . . . . . . . 58 Auto talk . . . . . . . . . . . . . . . 18, 31, 46 B Backlit LCD . . . . . . . . . . . . . . . . . . 29 Base unit location. . . . . . . . . . . . . . . 3 Battery charge . . . . . . . . . . . . . . 3, 12 − Battery information . . . . . . . . . . . . 13 Battery replacement . . . . . . . . . 12, 13 Battery strength . . . . . . . . . . . . . . . 12 Belt clip . . . . . . . . . . . . . . . . . . . . . 69 − Booster . . . . . . . . . . . . . . . . . . . . . 29 C Call share . . . . . . . . . . . . . . . . . . . 49 Call Waiting Caller ID display. . . . 51 Call waiting tone. . . . . . . . . . . . . . 51 − Caller ID number auto edit . . 36, 37 − Call monitoring. . . . . . . . . . . . . . . . 58 Caller ID service. . . . . . . . . . . . . . . 32 Caller IQ . . . . . . . . . . . . . . . . . . . . . 82 Caller List, editing . . . . . . . . . . . . 36 Caller List, erasing . . . . . . . . . . . . 38 Caller List, storing . . . . . . . . . . . . 38 Caller List, viewing . . . . . . . . . . . . 35 Calling back from the Caller List . 35 − Chain dial. . . . . . . . . . . . . . . . . . . 42 CID (Caller ID) . . . . . . . . . . . . . . . 34 − Clarity booster . . . . . . . . . . . . . . . . 29 CONF (Conference). . . . . . . . . . . .49 Conference calls . . . . . . . . . . . . . .49 D − Date and time . . . . . . . . . . . . . . . . 16 Dialing mode . . . . . . . . . . . . . . . . . 17 Direct commands . . . . . . . . . . . 73, 74 Displays . . . . . . . . . . . . . . . . . . . . . . 9 Display language. . . . . . . . . . . . . .17E Erasing messages . . . . . . . . . . . . 62 Erasing all messages . . . . . . . . . . 62 Error messages. . . . . . . . . . . . . . . 75 F FCC and other information . . . . . . 88 FLASH button . . . . . . . . . . . . . . . . 52 Flash time . . . . . . . . . . . . . . . . . . . 52 − Function menu, Direct commands . . . . . . . . . . 73, 74 Function menu, selection . . . . . . . 14 Function menu, table . . . . . . . . . . 15 G − Greeting message . . . . . . . . . . . . 22 H Headset, optional . . . . . . . . . . . . . 69 Hold. . . . . . . . . . . . . . . . . . . . . 28, 30 I Incoming call tone . . . . . . . . . . . . . 53 Installation, AC adaptor. . . . . . . . . 11 Installation, battery . . . . . . . . . . . . 12 Installation, telephone line cord . . 11 Intercom call . . . . . . . . . . . . . . . . . 45 K Key tone . . . . . . . . . . . . . . . . . . . . 54 L LCD contrast . . . . . . . . . . . . . . . . . 21 Lighted handset keypad . . . . . . . . 29 Line mode . . . . . . . . . . . . . . . . . . . 18 Listening to messages . . . 59, 60, 65 Location of controls . . . . . . . . . . . 6, 7 TG5471.fm Page 94 Monday, December 20, 2004 5:21 PM
Useful Information Answering System Preparation 95 Index For assistance, please call: 1-800-211-PANA(7262) Telephone System M Mailbox . . . . . . . . . . . . . . . . . . . . . . 56 Mailbox, password . . . . . . . . . . . . . 57 − Mailbox, transferring a call . . . . . . .64 Making calls, base unit . . . . . . . . . .30 Making calls, handset . . . . . . . . . . . 27 Memo message . . . . . . . . . . . .63, 67 − Message alert . . . . . . . . . . 26, 59, 60 Message storage . . . . . . . . . . . . . .23 Microphone, base unit. . . . .22, 30, 63 Microphone, handset . . . . . . . . . . .27 − Monitoring incoming calls. . . . . . . .58 Mute . . . . . . . . . . . . . . . . . . . . . . . . 50 N Navigator key . . . . . . . . . . . . . . . . . . 8 Noise . . . . . . . . . . . . . . . . . . . . . . . . 3 Number of rings . . . . . . . . . . . . . . .25 O openLCR . . . . . . . . . . . . . . . . . . . . 82 P Paging . . . . . . . . . . . . . . . . . . . . . 45 PAUSE . . . . . . . . . . . . . . . . . . . . . . 50 − Phone book . . . . . . . . . . . . . . . . . .39 Phone book, dialing . . . . . . . . 41, 42 Phone book, downloading . . . . . . .83 Phone book, editing . . . . . . . . . . . 43 Phone book, erasing. . . . . . . . . . . 43 Phone book, names . . . . . . . . . . . 40 Phone book, storing . . . . . . . . . . . 39 Power failure. . . . . . . . . . . . 11, 16, 23 Privacy feature . . . . . . . . . . . . . . . 50 Pulse service . . . . . . . . . . . . . . . . . 51 R − Recording mode . . . . . . . . . . . . . . . 26 Recording time . . . . . . . . . . . . . . . .23 Redial . . . . . . . . . . . . . . . . . . . .28, 30 Redial list . . . . . . . . . . . . . . . . . . . . 28 − Registration . . . . . . . . . . . . . . . . . .55 Remote code . . . . . . . . . . . . . . . . . 66 Remote operation, handset . . . . . . 60 Remote operation, touch tone phone . . . . . . . . . . . . . . . . . . . . . . . 65Ringer off . . . . . . . . . . . . . . 19, 20, 31 Ringer tone . . . . . . . . . . . . . . . 20, 21 Ringer volume . . . . . . . . . . . . . 19, 20 Rotary service, tone dialing . . . . . . 51 S Safety instructions . . . . . . . . . . . . . 86 Shipping product for service . . . . . . . . . . . . Back cover Soft keys . . . . . . . . . . . . . . . . . . . . . 8 Speed dialer. . . . . . . . . . . . . . . . . . 44 Specifications. . . . . . . . . . . . . . . . . 93 SP-phone, base unit . . . . . . . . . . . 30 SP-phone, handset . . . . . . . . . . . . 27 T − Talking Caller ID . . . . . . . . 32, 33, 34 Toll saver . . . . . . . . . . . . . . . . . . . . 25 − Transferring a call . . . . . . . . . . . . . 47 Troubleshooting, Answering System . . . . . . . . . . . . . . . . . . . . . . 79 Troubleshooting, general . . . . . . . . 80 Troubleshooting, openLCR service for Caller IQ . . . . . . . . . . . . 81 Troubleshooting, Telephone System . . . . . . . . . . . . . . . . . . . . . . 76 TTY . . . . . . . . . . . . 2, 92, Back Cover V VE (Voice Enhancer) . . . . . . . . . . . 29 − Voice enhancer technology . . . . . . 29 Voice menu . . . . . . . . . . . . . . . 61, 67 Volume control, base unit . 23, 30, 61 Volume control, handset . . . . . 28, 61 W Wall mounting . . . . . . . . . . . . . . . . 70 Warranty . . . . . . . . . . . . . . . . . . . . 91 •“ −” indicates important information and frequently used features. TG5471.fm Page 95 Monday, December 20, 2004 5:21 PM
For product service •Visit our website: http://www.panasonic.com/consumersupport •Contact us via the web at: http://www.panasonic.com/contactinfo •Call us at: 1-800-211-PANA(7262) When you ship the product •Carefully pack your unit, preferably in the original carton. •Attach a letter, detailing the symptom, to the outside of the carton. Symptom •Send the unit to an authorized servicenter, prepaid and adequately insured. •Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products. For your future reference Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Puerto Rico, Inc. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985 PQQX14517ZB SM1104SR1124 If you need assistance with setup or operation, please call 1-800-211-PANA(7262) For hearing or speech impaired TTY users, TTY : 1-877-833-8855 TG5471.fm Page 96 Monday, December 20, 2004 5:21 PM