Panasonic Kx Tg5471 Operating Instructions Manual

							Useful Information Answering System Preparation
51
Special Features
For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Te m p o r a r y  To n e  D i a l i n g
(For Rotary or Pulse Service Users) 
Press [*] (TONE) before entering access numbers which require tone 
dialing.
•The dialing mode changes to tone. You can enter numbers to access an 
answering service, electronic banking service, etc. When you hang up, the dialing 
mode will return to pulse.
For Call Waiting Service Users 
Press [FLASH/CALL WAIT] if you hear a call waiting tone during a 
conversation.
•The first call is put on hold and you can answer the second call.
•
To return to the first caller, press [FLASH/CALL WAIT] again.
•Call Waiting service cannot be used when the first call is put on hold or the 
Answering System is handling a call.
•
If this function does not operate properly, consult your telephone company for details.
Call Waiting Caller ID display 
If you subscribe to both Caller ID and Call Waiting with 
Caller ID services (CWID), when a second call is received 
while talking, the second caller’s information will be 
displayed. After you hear a call waiting tone while talking, 
the display shows the caller’s name with the phone 
number and “Waiting”.
•Contact your telephone company for details about availability in your area, and to 
verify that CWID service is activated on your telephone line.
•The caller’s information will only be shown on the display of the handset which is 
on the outside call.
•The second caller’s name will not be announced even if the Talking Caller ID 
feature is on (p. 33).
HandsetBase Unit
HandsetBase Unit
Handset
BROWN,NANCY
1-555-666-7777
----Waiting-----
 
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							Special Features
52
FLASH Button 
Pressing [FLASH/CALL WAIT] allows you to use special features of your host PBX 
such as transferring an extension call, or accessing optional telephone services 
such as call waiting. 
•Pressing [FLASH/CALL WAIT]
 cancels the mute or the Temporary Tone Dialing 
mode (p. 50, 51).
Selecting the flash time 
The flash time depends on your telephone exchange or host PBX. 
You can select the following flash times: “700, 600, 400, 300, 250, 110, 100 or 90 
ms (milliseconds)”. The factory preset is “700 ms”.
•The setting should stay at 700 ms unless pressing [FLASH/CALL WAIT] fails to 
pick up the Call Waiting call.
•If PBX functions do not work correctly, consult your PBX supplier for the correct 
settings. 
1Press [MENU].
2Scroll to “Initial setting” by pressing 
[d] or [B], then press the soft key ( ).
3Scroll to “Set tel line” by pressing [d] or 
[B], then press the soft key ( ).
4Scroll to “Set flash time” by pressing [d] 
or [B], then press the soft key ( ).
5Select the flash time by pressing [d] or [B].
6Press the soft key ( ), then press [OFF].
HandsetBase Unit
Handset
SELECTInitial setting
SELECTSet tel line
SELECTSet flash time
Set flash time
:700ms
SAVE
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							Useful Information Answering System Preparation
53
Special Features
For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Incoming Call Tone 
During an intercom call (p. 45), you can be informed of incoming calls by two tones.
If this feature is turned on, incoming call tones will be heard for as long as the line is 
ringing. If this feature is set to “2”, incoming call tones will be heard only 2 times. If 
this feature is turned off, no tones will be heard. This factory preset is “2”.
Using the handset, this feature can be set separately for the handset and base unit.
Handset incoming call tone 
Base unit incoming call tone 1
Press [MENU].
2Press the soft key () at “Ringer 
setting”.
3Scroll to “Incoming call.” by pressing 
[d] or [B], then press the soft key ( ).
4Select “On”, “Off” or “2” by pressing [d] or 
[B].
5Press the soft key ( ), then press [OFF].
1Press [MENU].
2Scroll to “Initial setting” by pressing 
[d] or [B], then press the soft key ( ).
3Scroll to “Set base unit” by pressing [d] 
or [B], then press the soft key ( ).
4Scroll to “Incoming call.” by pressing 
[d] or [B], then press the soft key ( ).
5Select “On”, “Off” or “2” by pressing [d] or 
[B].
6Press the soft key ( ), then press [OFF].
HandsetBase Unit
Handset
SELECTRinger setting
SELECTIncoming call.
Incoming call
tone :2
SAVE
Handset
SELECTInitial setting
SELECTSet base unit
SELECTIncoming call.
Incoming call
tone :2
SAVE
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							Special Features
54
Key Tone 
You can select whether or not the handset keys will sound tones (key tone, 
confirmation tone, error tone). The factory preset is ON.
1Press [MENU].
2Scroll to “Initial setting” by pressing 
[d] or [B], then press the soft key ( ).
3Scroll to “Key tone” by pressing [d] or [B], 
then press the soft key ( ).
4Select “Off” or “On” by pressing [d] or [B].
5Press the soft key ( ), then press [OFF].
Handset
SELECTInitial setting
SELECTKey tone
Key tone
:On 
SAVE
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							Useful Information Answering System Preparation
55
Special Features
For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Re-registering the Handset
If “No link to base. Move closer to base and try again.” is 
displayed even when using the handset near the base unit, the handset may have 
lost communication with the base unit. You need to re-register the handset to that 
base unit. 
Make sure the base unit is not being used. Have both the handset and base 
unit nearby during registration.
•You can stop registration by pressing [OFF] on the handset and pressing 
[LOCATOR/INTERCOM/TRANSFER] on the base unit.
1Handset: Press [MENU].
2Handset: 
Scroll to 
“Initial setting” by pressing 
[d] or [B], then press the soft key ().
3Handset: 
Scroll to “Registration” by pressing [d] 
or [B]
, then press the soft key ( ).
4Base unit: 
Press and hold [LOCATOR/INTERCOM/TRANSFER] for 3 seconds.
•The CHARGE indicator flashes. After the CHARGE indicator starts flashing, 
the rest of the procedure must be completed within 1 minute.
5Handset:
(1) Press the soft key ( ).
(2) Wait until a long beep sounds and the 
display shows the following.
•Registration is complete.
Important:
Do not register other handsets to this base unit. Only the included handset can 
operate properly with the KX-TG5471 base unit.
Handset & Base Unit 
SELECT
Initial setting
SELECT
Registration
OKPress LOCATOR 
on base unit 
for 3 sec.
Then press OK
  BOX 1BOX 2OK
 SPIPRIVACY1
Handset [1]
   Registered
IN USE[2]
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							56
Mailbox Features
The Answering System provides three voice mailboxes. You can share these 
mailboxes with other members of your family or office as you wish. Callers from 
touch tone phones can specify a mailbox in which to leave a message. If callers do 
not specify a mailbox or call from rotary telephones, messages will be recorded into 
Mailbox 1.
When someone calls
When the Answering System is on (p. 58), callers will hear a greeting message 
(p. 22). 
— While or after hearing the greeting, callers can specify a mailbox by pressing 
[#][1] (Mailbox 1), [#][2] (Mailbox 2) or [#][3] (Mailbox 3). They will then hear 
“Please leave your message”, and they can start recording a message.
• If you would like callers to leave messages in a specific mailbox, we 
recommend you record a greeting message such as: “Hello, this is (your name 
and/or number). Sorry, we cannot take your call. If you have a message, for 
John press [#] and [1], for Jane press [#] and [2], for Jack press [#] and [3], 
before the beep. Or just stay on the line and leave a message after the beep. 
Thank you.”
— Callers wait until the greeting ends, then they can leave a message. Messages 
will be automatically recorded into Mailbox 1 if no mailbox is specified.
Useful information
•You can leave a memo message for other users in a mailbox with the base unit 
(p. 63).
•You can transfer a call to one of the mailboxes, in which callers can leave a 
message (p. 64).
•If you want to prevent unauthorized people from listening to messages in Mailbox 
2 or 3, you can assign a password to each mailbox (p. 57).
•The total recording time of all messages (greeting, incoming and memo) is 
about 16 minutes (about 8 minutes in “Enhanced recording” mode, p. 26). If 
messages are recorded in noisy rooms, the time may be shortened by up to 3 
minutes.
•To select the caller’s recording time, see page 24.
•A maximum of 64 messages (including the greeting and memo messages) can 
be recorded.
Incoming
Voice Messages
Mailbox1M
ailbox2Mailbox3
If not specified
Caller 
presses
[#][2].
Caller 
presses
[#][1].
Caller 
presses
[#][3].
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							Useful Information Answering System Preparation
57
Mailbox Features
For assistance, please call: 1-800-211-PANA(7262)
Telephone System
Setting the Mailbox Password (for Mailbox 2 and 3) 
You can use Mailbox 2 or 3 as personal mailboxes. To prevent unauthorized people 
from accessing your mailbox and listening to your messages, assign a 
2-digit password (00–99) to Mailbox 2 or 3. Each password and the remote code 
(p. 66) must be unique. Once a password is assigned to Mailbox 2 or 3, no one can 
listen to messages without entering the password.
To confirm the password, repeat steps 1 to 5.
•The password is displayed. When finished, press [OFF].
To erase the password
Press the soft key ( ) in step 6, press the soft key ( ), and press 
[OFF].
•You can access the mailbox without entering the password.
1Press [MENU].
2Scroll to “Initial setting” by pressing 
[d] or [B], then press the soft key ( ).
3Press the soft key ( ) at “Set 
answering”.
4Scroll to “Set mailbox2&3” by pressing 
[d] or [B], then press the soft key ( ).
5Select the mailbox by pressing [B] (Mailbox 
2) or [d] (Mailbox 3).
6Enter a 2-digit password (00–99).
•If you entered the wrong password, re-enter the 
correct one.
7Press the soft key ( ).
•If the handset beeps 3 times, you entered the same password as the other 
mailbox or the remote code (p. 66), or you entered a one-digit password. 
Start again from step 6 and select another password.
8Press [OFF].
Handset
SELECTInitial setting
SELECTSet answering
SELECTSet mailbox2&3
Set password
      
^=Mailbox2
      V=Mailbox3
Set password
Mailbox2 :22
Ex. Entered 22.
SAVE
CLEARSAVE
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							58
Automatic Answering Operation
The Answering System allows the unit to answer calls with a greeting message. 
Callers can then leave a message in a mailbox (p. 56). 
Setting the Unit to Answer Calls 
Press [ANSWER ON] to turn on the Answering 
System.
•The indicator lights and the unit announces 
“Answer set” and the current day and time. 
If “Answer set. Set time” is heard, set the date and 
time 
(p. 16).
•The unit will announce the remaining recording 
time if it is less than 3 minutes. 
•When no recording time is available, you will need 
to erase any unnecessary messages before new messages can be recorded 
(p. 62). The unit can indicate that memory is full in the following ways: 
—
“  ” will flash on the base unit and the ANSWER ON indicator will flash rapidly.
— The unit will announce “Memory full” when you press [ANSWER ON], 
[GREETING REC]
, or [MEMO], and after playing back messages or recording 
a message.
•If you do not want the unit to answer calls, press [ANSWER ON] again to turn off 
the Answering System. The indicator goes out and “Answer off” is heard.
•
You can also turn on the Answering System remotely from an outside phone (p. 68).
•If you subscribe to Caller ID (p. 32), Caller ID information automatically adjusts the 
date and time when a call is received, provided you have already set the date and 
time manually (p. 16).
Monitoring Incoming Calls 
While a caller is leaving a message, you can monitor the call through the base unit 
speaker.
 •To increase the speaker volume while monitoring, press [B]. To decrease volume, 
press [d].
To answer a call while monitoring, press [SP-PHONE] on the base unit or press 
[C] or [s] on the handset. 
To turn the incoming call monitoring feature off
When the base unit is not in use, press [GREETING CHECK], then press [d] 
repeatedly until “0” is displayed. (Make sure the Answering System is turned on.)
OR
While monitoring, press [d] repeatedly until “0” is displayed.
•If the incoming call monitoring feature is turned off, it will remain off when the next 
call is monitored.
•If you adjust the speaker volume while playing back messages or using the 
speakerphone, the speaker volume for monitoring will be turned on again. To turn 
the speaker volume off, see “To turn the incoming call monitoring feature off” of 
above step.
Base Unit
[ANSWER ON] 
and Indicator 
FULL
Base Unit
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							Telephone System
Useful Information Answering System Preparation
59For assistance, please call: 1-800-211-PANA(7262)
Listening to Messages
Using the Base Unit
You can see the total number of recorded 
messages on the base unit display. If the 
ANSWER ON indicator flashes, new messages 
have been recorded. The mailbox icons 
(, 
 
and ) which have new messages 
also flash on the base unit display. 
•If only old messages exist in a mailbox, the 
mailbox icon will be displayed but will not flash.
•If the Message Alert is turned on (p. 26), the Ringer/Message Alert indicator on 
the handset will flash slowly when new messages have been recorded and the 
handset is not in use.
To play back messages
Press the MAILBOX button ([MAILBOX 1], [MAILBOX 2], or 
[MAILBOX 3]).
•The unit announces “Mailbox (No.)” and the number of new messages in the 
mailbox, then plays back the new messages.
•
If the mailbox also contains old messages, only new messages will be played back.
•When the mailbox has no new messages, the unit announces “Mailbox (No.)” and 
“
No new messages. All message playback”, then plays back all messages in the mailbox.
When Mailbox 2 or 3 has a password
1. Press [MAILBOX 2] or [MAILBOX 3].
•“Enter Mailbox password” will be heard.
2. Enter the Mailbox password (p. 57).
•The unit announces “Mailbox (No.)” and the number of new messages in the 
mailbox, then plays back the new messages.
•
If the mailbox also contains old messages, only new messages will be played 
back.
• When the mailbox has no new messages, the unit announces “Mailbox 
(No.)” and “No new messages. All message playback”, then plays back all 
messages in the mailbox.
•During playback, the display shows the message number of the mailbox and the 
mailbox icon. 
•At the end of the last message of the mailbox, “End of final message” is heard. The 
unit will announce the remaining recording time if it is less than 3 minutes.
•When the mailbox has no messages, the unit announces “Mailbox (No.)” and “No 
messages”.
•If a call is received during playback, the unit rings and playback stops. To answer 
the call, press [SP-PHONE]. For playback, start again from the beginning after 
hanging up.
Voice Day/Time Stamp: During playback, the unit will announce the day and 
time when each message was recorded (p. 16).
Base Unit
BOX BOX 3BOX BOX 1BOX BOX 2
Ex. Mailbox 1 has new messages; 
Mailbox 2 has old messages; 
Mailbox 3 has no messages.
BOX 1
BOX 2BOX 3
BOX BOX 2
Ex. Mailbox 2
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							Listening to Messages
60
Using the Handset (Remote Operation) 
If “  ” flashes, there are new messages. If there are only old messages 
“
  ” is displayed but will not flash.
•If the Message Alert is turned on (p. 26), the Ringer/Message Alert indicator on 
the handset will flash slowly when new messages have been recorded and the 
handset is not in use.
To play back messages
•If you do not select a mailbox in step 2, messages in Mailbox 1 will be played.
•“
  ” will remain on the display after listening to messages.
•You can switch to another mailbox by pressing [#] and the mailbox number ([1] to 
[3]) during the remote operation.
•If a call is received during playback, the unit rings and playback stops. To answer 
the call, press [C] or [s]. For playback, start again from the beginning after 
hanging up. 
•At the end of the last message, “End of final message” is heard. The unit will 
announce the remaining recording time if it is less than 3 minutes.
•If you hear “Memory full” after playback, erase unnecessary messages (p. 62). 
•When memo messages are played (p. 63), “MEMO” is displayed.
•When the mailbox has no messages, the unit announces “Mailbox (No.)” and “No 
messages”.
•During playback, you can turn the Answering System on or off. To turn the system 
on, press [8] during playback. To turn off, press [0].
1Press the soft key ( ).
•A beep sounds and “Please select Mailbox” will be 
heard from the speaker. To switch to the 
receiver, press [
C]. To switch back to the 
speaker, press [s].
•The icons for mailboxes that have new 
messages will flash.
2Press the soft key ( ,  , or  ).
•If “Enter Mailbox password” is announced and 
displayed, Mailbox 2 or 3 has a password. Enter 
the password (p. 57).
•“Mailbox (No.)” and the number of new 
messages will be announced, and new 
messages will be played.
•When the mailbox has no new messages, the unit announces “Mailbox 
(No.)” and “No new messages. All message playback”, and plays back all 
messages in the mailbox.
•To play all messages in the mailbox, press [5].
•If you do not press any button, the voice menu will start (p. 61).
3To end remote operation, press [OFF]. 
Handset
PLAY
PLAY
PLAY
 7 missed calls
CIDPLAYC
Ex. New messages exist.
BOX 1BOX 2BOX 3
Remote operation
  BOX 1BOX 2BOX 3
Ex. Mailbox 1 has new
messages.
PLAY
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