Panasonic Kx Tg5471 Operating Instructions Manual
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Useful Information Answering System Preparation 41 Phone Book For assistance, please call: 1-800-211-PANA(7262) Telephone System Dialing from the Phone Book •If “No items stored” is displayed in step 1, the phone book is empty. •To exit the phone book, press [OFF]. To search for a name by initial 1. Press the soft key (C). 2. Press the dialing button for the first letter of the desired name until any name with the same initial is displayed (see the Index table below). Ex. To find “Frank”, press [3] repeatedly until the first item under “F” is displayed. •If there are no items beginning with the character you selected, the first item in the next alphabetical index will be displayed. 3. Press [d] repeatedly until the desired name is displayed. Index table 1Press the soft key (C). •The display shows the number of stored items. •You can press the soft key () to view the first item. 2Scroll to the desired item. To scroll down, press [d]. To scroll up, press [B]. 3Press [C], [s], or the soft key ( ). •The phone number is dialed. KeysIndexKeysIndex [1]Symbols, 1[6]M, N, O, 6 [2]A, B, C, 2[7]P, Q, R, S, 7 [3]D, E, F, 3[8]T, U, V, 8 [4]G, H, I, 4[9]W, X, Y, Z, 9 [5]J, K, L, 5[0]0, Space Handset SEARCH Phone book 10 items 0-9=Name search dB=Scroll list Phone book items are sorted in the following order: 1Alphabet letters (Alphabetical) 2Space & ’ ( ) , – . / 3Numbers 0 to 9 4# ; 5Telephone numbers (If no name is stored) Frank 555-456-7890 CALL TG5471.fm Page 41 Monday, December 20, 2004 5:21 PM
Phone Book 42 Chain Dial You can dial a combination of phone book or manual key pad entries while making a call. This feature can be used, for example, to first automatically dial a calling card access number that you have stored in the phone book, then manually or automatically dial your PIN and then automatically dial the destination number from the phone book. Ex. Using a long distance calling card •To prevent misdialing, we recommend you add pauses where needed when storing numbers. For example, add pauses after a calling card access number and your PIN when storing in the phone book (p. 39). 1. Search and dial from the phone book: 1-800-012-3456 (Calling card access number) •The voice guidance may be announced. 2. Search and dial from the phone book: 1234 (Calling card PIN) 3. Search and dial from the phone book: 1-555-012-3456 (Destination Number) •If you have rotary or pulse service, you need to press [*] before pressing [MENU] in step 1 to change the dialing mode temporarily to tone. 1While you are on a call; Press [MENU]. 2Press the soft key ( ) at “1=Phone book”, or press [1]. 3Search for the desired item by pressing [d] or [B]. •To search for an item by initial, see page 41. 4Press the soft key ( ). •The phone number is dialed. •If required, repeat steps 1 to 4 for any remaining numbers. Handset 1=Phone book 2=Booster on 3=Caller IQ SELECT Phone book 30 items 0-9=Name search dB=Scroll list Alan 1-555-012-3456 CALL TG5471.fm Page 42 Monday, December 20, 2004 5:21 PM
Useful Information Answering System Preparation 43 Phone Book For assistance, please call: 1-800-211-PANA(7262) Telephone System Editing an Item in the Phone Book Erasing an Item in the Phone Book 1Press the soft key (C). 2Scroll to the desired item by pressing [d] or [B]. •To search for the item by initial, see page 41. 3Press the soft key ( ). 4Edit the name (p. 40), then press [d]. •If you do not need to change the name, press [d] then go to step 5. •To move the cursor, press the soft key () or (). 5Edit the phone number, then press [d]. •If you do not need to change the number, press [d] then go to step 6. •To delete a digit, press the soft key (). To delete all of the digits, press and hold the soft key (). 6Press the soft key ( ). •To continue editing other items, repeat from step 2. 7Press [OFF]. 1Press the soft key (C). 2Scroll to the desired item by pressing [d] or [B]. •To search for the item by initial, see page 41. 3Press the soft key ( ). •To cancel erasing, press the soft key (). 4Press the soft key (). •To erase other items, repeat from step 2. 5Press [OFF]. Handset Jane 456-7890 EDITEnter name Jane| d=Next f g Enter name Jane Walke|r d=Next CLEAR CLEAR Enter phone no. 5554567890| d=Next SAVE Handset ERASE NOErase? YES Erased TG5471.fm Page 43 Monday, December 20, 2004 5:21 PM
44 Speed Dialer Storing Phone Numbers You can store up to 10 phone numbers in the base unit. The dialing buttons ([0] to [9]) function as memory stations. Make sure the base unit is not being used. •If a pause is required when dialing, press [REDIAL/PAUSE] where needed. “” is displayed when [REDIAL/PAUSE] is pressed. A pause counts as one digit (p. 50). •When [*] is pressed, “ ” is displayed. When [#] is pressed, “ ” is displayed. •If a phone number is stored in a memory location which already contains a phone number, the old number will be erased. •We recommend you make a note of which phone numbers are stored in which memory locations. To erase a stored number 1. Press [PROGRAM], then press [AUTO]. 2. Press the memory station number ([0] to [9]) for the phone number to be erased. •A long beep sounds and the phone number is erased. Dialing a Stored Phone Number •Speed dial numbers stored in the base unit can only be dialed from the base unit. 1Press [PROGRAM]. •The IN USE indicator flashes and “” is displayed. 2Enter a phone number of up to 32 digits. •The last digit of the entered number is displayed. •If you misdial, press [PROGRAM], and start again from step 1. 3Press [AUTO]. 4Press a memory station number ([0] to [9]). •A long beep sounds and the phone number is saved. •To store other numbers, repeat from step 1. 1Press [SP-PHONE]. 2Press [AUTO]. 3Press a memory station number ([0] to [9]). •The stored number is dialed. Base Unit [SP-PHONE][PROGRAM] [AUTO] Memory Station Numbers[REDIAL/PAUSE] Base Unit TG5471.fm Page 44 Monday, December 20, 2004 5:21 PM
Useful Information Answering System Preparation 45For assistance, please call: 1-800-211-PANA(7262) Telephone System Intercom Intercom calls can be made between the handset and the base unit. Making Intercom Calls From From Using this feature, you can also locate a misplaced handset. 1Press [HOLD/INTERCOM]. •The paged unit will ring for 1 minute. •To stop paging, press [OFF]. 2When the paged party answers, start talking. •You can switch to the speaker by pressing [s]. To switch back to the receiver, press [C]. 3To disconnect the intercom, press [OFF]. 1Press [LOCATOR/INTERCOM/TRANSFER]. •The LOCATOR/INTERCOM/TRANSFER and SP-PHONE indicators light. •The handset will ring for 1 minute. •To stop paging, press [SP-PHONE] or [LOCATOR/INTERCOM/ TRANSFER]. 2When the paged party answers, talk into the MIC. 3To disconnect the intercom, press [SP-PHONE] or [LOCATOR/ INTERCOM/TRANSFER]. •The indicator lights go out. During an intercom call: •If you have difficulty hearing while using the speakerphone on the handset or base unit, decrease the speaker volume by pressing [d]. •If an incoming call is being received, you will hear two tones (incoming call tone, p. 53) and the IN USE indicator on the base unit will flash rapidly. To answer the call; — if using the handset, press [OFF], then press [C] or [s]. — if using the base unit, press [SP-PHONE] twice. Handset Intercom 00-00-05 Base Unit Calling Base TG5471.fm Page 45 Monday, December 20, 2004 5:21 PM
Intercom 46 Answering Intercom Calls When the handset is paged, it rings and the Ringer/Message Alert indicator flashes rapidly. •If the Auto Talk feature is turned on (p. 18), you can also answer a page by simply lifting the handset off the base unit. When the base unit is being paged, it rings and the LOCATOR/INTERCOM/ TRANSFER indicator flashes. 1Press [C], [s] or [HOLD/INTERCOM]. •You can also answer a page by pressing any button except [d], [B] or [OFF]. 2To disconnect the intercom, press [OFF]. 1Press [SP-PHONE] or [LOCATOR/INTERCOM/TRANSFER]. 2To disconnect the intercom, press [SP-PHONE] or [LOCATOR/INTERCOM/TRANSFER]. •When the ringer volume is turned off (p. 19, 20), the handset and the base unit will ring at the low level for intercom calls. •You cannot change the ringer tone for intercom calls. Handset Call from Base Base Unit TG5471.fm Page 46 Monday, December 20, 2004 5:21 PM
Useful Information Answering System Preparation 47For assistance, please call: 1-800-211-PANA(7262) Telephone System Transferring a Call You can transfer an outside call to the base unit or the handset. From the to the •If the base unit is in use, the display will show “Busy” then “Hold”. Press [C] or [s] to return to the outside call. OR To transfer the call to a mailbox to allow the caller to leave a message, perform the following three steps: (1) Tell the caller to press the # (pound sign) and the mailbox number of the person they want to leave a message for after you end the call (p. 56). (2) Press [HOLD/INTERCOM]. (3) Press [9] to transfer the caller to the Answering System greeting (p. 64). (The caller will hear the greeting and can select the appropriate mailbox.) From the to the •If the Auto Talk feature is turned on (p. 18), the paged handset user can also answer a page by simply lifting the handset off the base unit. 1Handset: (1) During a call, press [HOLD/INTERCOM]. •The call is put on hold. (2) To page the base unit, press [0]. (3) Wait for the paged party to answer, then you can announce the transfer. •If the paged party does not answer, press [ C] or [s] to return to the outside call. 2Base unit: Press [SP-PHONE] or [LOCATOR/INTERCOM/ TRANSFER] to answer the page. 3Handset: To complete the transfer, press [OFF]. 1Base unit: (1) During a call, press [LOCATOR/INTERCOM/TRANSFER]. •The call is put on hold. (2) Wait for the handset user to answer, then you can announce the transfer. •If the paged party does not answer, press [LOCATOR/INTERCOM/ TRANSFER] to return to the outside call. 2Handset: Press [C], [s], or [HOLD/INTERCOM] to answer the page. •You can also answer a page by pressing any button except [d], [B] or [OFF]. 3Base unit: To complete the transfer, press [SP-PHONE]. HandsetBase Unit Press extension# to transfer 1-4=Handset 0=Base 9=Mailbox Base UnitHandset TG5471.fm Page 47 Monday, December 20, 2004 5:21 PM
Transferring a Call 48 Quick call transfer You can transfer a call without waiting for the paged party to answer. From the to the 1. During a call, press [HOLD/INTERCOM]. 2. Press [0]. 3. Press [OFF] to hang up. From the to the 1. During a call, press [LOCATOR/INTERCOM/TRANSFER]. 2. Press [SP-PHONE] to hang up. •The call will be transferred directly. •The paged party can answer the transferred call by pressing [ C], [s], or [SP-PHONE]. •After the paged party answers, the transfer is complete. •If the paged party does not answer: — for the handset, press [ C] or [s] to return to the outside call. — for the base unit, press [SP-PHONE] to return to the outside call. •If the paged party does not answer within 60 seconds after you hang up, your phone will ring and the call will be returned to your phone. You may speak to the caller again by pressing [ C], [s], or [SP-PHONE]. If you do not answer the call within 4 minutes, the call will be disconnected. After speaking to the caller, the handset user can also transfer the caller to a mailbox by performing the following three steps: (1) Tell the caller to press the # (pound sign) and the mailbox number of the person they want to leave a message for after you end the call (p. 56). (2) Press [HOLD/INTERCOM] on the handset. (3) Press [9] to transfer the caller to the Answering System greeting (p. 64). (The caller will hear the greeting and can select the appropriate mailbox.) HandsetBase Unit Base UnitHandset TG5471.fm Page 48 Monday, December 20, 2004 5:21 PM
Useful Information Answering System Preparation 49For assistance, please call: 1-800-211-PANA(7262) Telephone System Conference Calls While you are talking with an outside caller, the base unit user or the handset user can join the conversation and establish a conference call. •To leave the conference, press [OFF] on the handset or press [SP-PHONE] on the base unit. The two other parties can continue the conversation. •During a conference, the outside call can be placed on hold by pressing [HOLD/ INTERCOM] on the handset or [HOLD] on the base unit. Internal communications between the handset and base unit are not suspended. Only the person who placed the call on hold can resume the full conference by pressing the soft key ( ) on the handset or [CONF] on the base unit. Call Share This feature allows the base unit or the handset to join an existing outside call. •To prevent the base unit user from joining your conversation, turn the Call Privacy feature on (p. 50). To join a conversation (Call Share) Press [C] or [s]. •“Conference” is displayed. Press [SP-PHONE]. 1During a call, press [HOLD/ INTERCOM]. •The call is put on hold. 2To page the base unit, press [0]. 3When the paged party answers, press the soft key ( ) on your unit to make a conference call. Handset CONF 1During a call, press [LOCATOR/INTERCOM/ TRANSFER] to page the handset. •The call is put on hold. 2When the paged party answers, press [CONF] on your unit to make a conference call. Base Unit CONF Handset Base Unit TG5471.fm Page 49 Monday, December 20, 2004 5:21 PM
50 Special Features Muting Your Conversation During a call, you can mute your phone so the other party cannot listen to you. When muting your conversation, you can hear the other party. Press the soft key ( ). •“Mute” will be displayed for a few seconds and “ ” will flash. • To release the mute, press the soft key () again. •If you press [C] or [s] to switch between the receiver and speaker, the mute will be released. Press [MUTE]. •The SP-PHONE indicator flashes. • To release the mute, press [MUTE] again. Call Privacy Call Privacy allows you to prevent the base unit user from joining your conversation with an outside caller. To allow other users to join your conversation, leave this feature off. This feature is only available for the handset. To turn on the Call Privacy feature: Press the soft key ( ) during a conversation. •“PRIVACY” will be displayed. •To turn this feature off, press the soft key ( ) again during a conversation. •While the Call Privacy feature is turned on, the base unit user cannot join the conversation. •Call Privacy will turn off after you hang up the call. Using the PAUSE Button (For PBX Line/Long Distance Calls) We recommend you press the soft key () on the handset or press [REDIAL/ PAUSE] on the base unit if a pause is required for dialing with a PBX or to make a long distance call. •“ ” is displayed on the handset only when dialing before pressing [C] or [s] (p. 28), or storing numbers in the phone book (p. 39). Ex. Line access number [9] (PBX) [9] N Soft key () or [REDIAL/PAUSE] N •Pressing the soft key () on the handset or [REDIAL/PAUSE] on the base unit once creates a 3.5 second pause. This prevents misdialing when you dial after confirming the entered number (p. 28) or dial a stored number (p. 41, 42, 44). •Pressing the soft key () on the handset or [REDIAL/PAUSE] on the base unit more than once increases the length of the pause between numbers. HandsetMUTE MUTE MUTE Base Unit Handset PRIVACY PRIVACY HandsetBase Unit PA U S E PA U S E PA U S EPhone number PA U S E PA U S E TG5471.fm Page 50 Monday, December 20, 2004 5:21 PM