Panasonic Kx Tg5471 Operating Instructions Manual
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Useful Information Answering System Preparation 31For assistance, please call: 1-800-211-PANA(7262) Telephone System Answering Calls When a call is received, the unit rings, “Incoming call” is displayed, and the Ringer/Message Alert indicator on the handset and the IN USE indicator on the base unit flash rapidly. Temporary ringer off While the handset is ringing for an outside call, you can turn the ringer off temporarily by pressing [OFF]. The handset will ring again as normal the next time a call is received. 1Press [C] or [s]. •You can also answer a call by pressing any button except [d], [B] or [OFF]. 2To hang up, press [OFF] or place the handset on the base unit. Auto Talk If the Auto Talk feature is turned on (p. 18), you can answer a call by simply lifting the handset off the base unit. 1Press [SP-PHONE]. 2Talk into the MIC. 3To hang up, press [SP-PHONE]. • To transfer the call to another unit, see page 47. • To transfer the call to a mailbox to allow the caller to leave a message, see page 64. •If the ringer volume is turned off, the unit will not ring (p. 19, 20). Handset [ ] [ ][OFF] Ringer/ Message Alert Indicator Base Unit MIC [SP-PHONE] and Indicator IN USE Indicator TG5471.fm Page 31 Monday, December 20, 2004 5:21 PM
32 Caller ID Service This unit is compatible with Caller ID services offered by your telephone company. If you subscribe to Caller ID, caller names and phone numbers will be displayed and recorded in the Caller List. How Caller ID information is displayed and announced When a call comes in, the unit will ring and Caller ID information will be received. The handset display will show the caller’s information, then the handset and base unit will announce the displayed name (ex. “Call from ROBINSON, TINA”) following every ring (Talking Caller ID feature, p. 33). •The handset and base unit announce the caller’s name repeatedly until the call is answered. •After you answer the call, the display will show the length of the call. •If the unit does not receive Caller ID information, one of the following will be displayed: •Depending on radio communications with the base unit, the handset may not display Caller ID information immediately after the first ring. •If your unit is connected to a PBX which does not support Caller ID, you cannot access Caller ID service. •Name display service may not be available in some areas. For further information, please contact your telephone company. •If you subscribe to both Caller ID and Call Waiting with Caller ID service (CWID), when a second call is received while talking, a call waiting tone will be heard and the second caller’s information will be displayed (p. 51). Contact your telephone company for details about availability in your area, and to verify that CWID service is activated on your telephone line. DisplayMeaning Out of areaThe caller dialed from an area which does not provide Caller ID service. Private callerThe caller requested not to send his/her information. Long distanceThe caller made a long distance call. ROBINSON,TINA 1-555-222-3333 Example TG5471.fm Page 32 Monday, December 20, 2004 5:21 PM
Useful Information Answering System Preparation 33 Caller ID Service For assistance, please call: 1-800-211-PANA(7262) Telephone System Talking Caller ID To use this feature, you need to subscribe to Caller ID. For further information, please contact your telephone company. •If the unit does not receive Caller ID information, the unit will announce “Call from out of area”, “Call from private caller”, or “Call from long distance”. If a call is received from an area where name display service is not available, “Number available” will be announced. •If the ringer volume of the handset and the base unit is off, caller names will not be announced. The announcement is heard at the handset or base unit ringer volume (p. 19, 20). •If this feature is not turned on, caller names will not be announced (see below and page 34). •If you have Call Waiting service, the second caller’s information will be displayed but not announced (For Call Waiting Service Users, p. 51). •Name pronunciation may vary. Name pronunciation quality is based on names most commonly used in the United States. •The unit will announce each letter of abbreviations, such as “Co.” and “Inc.”. •Caller ID supports names of up to 15 letters. If the caller’s name has more than 15 letters, the name will not be displayed or announced correctly. •If you subscribe to a Distinctive Ring Service (such as IDENTA-RING) from your telephone company with 2 or 3 consecutive rings, your unit may mute one or more of the rings in order to announce the name of the caller. •The unit will announce the caller’s name after the 2nd ring. If you turn on the Answering System (p. 58), and set the number of times the unit rings to “2” (p. 25), the unit will not announce the caller’s name. If “Toll saver” is selected (p. 25), and there is a new message, the unit will not announce the caller’s name. To turn on or off Talking Caller ID feature You can turn on or off Talking Caller ID feature for the handset and base unit separately. If this feature is turned off, the unit will not announce caller names. The factory preset is ON. Handset Talking Caller ID feature 1Press [MENU]. 2Scroll to “Talk Caller ID” by pressing [d] or [B], then press the soft key ( ). 3Select “Off” or “On” by pressing [d] or [B]. 4Press the soft key ( ), then press [OFF]. HandsetBase Unit Handset SELECTTalk Caller ID Talk Caller ID :On SAVE TG5471.fm Page 33 Monday, December 20, 2004 5:21 PM
34 Caller ID Service Base unit Talking Caller ID feature This feature must be turned on or off for the base unit by using the handset. Using the Caller List The unit can record information up to 50 different callers and store this information in the Caller List. Caller information is sorted by the most recent call to the oldest. When the 51 st call is received, the information from the 1st call is deleted. The unit will also tell you how many calls you missed while you were out or unavailable to answer the phone. 1Press [MENU]. 2Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( ). 3Scroll to “Set base unit” by pressing [d] or [B], then press the soft key ( ). 4Scroll to “Talk Caller ID” by pressing [d] or [B], then press the soft key ( ). 5Select “Off” or “On” by pressing [d] or [B]. 6Press the soft key ( ), then press [OFF]. 1The handset display will show the number of calls you missed. 2Press the soft key ( ), [d], or [B] to review other calls logged in the Caller List. •If there are no items in the Caller List, “ ” will not be displayed. •After viewing the missed call entries, “missed calls” will disappear from the display. Handset SELECTInitial setting SELECTSet base unit SELECTTalk Caller ID Talk Caller ID :On SAVE 10 missed calls CIDPLAYC 2 Stands for Caller ID 1 CID CID TG5471.fm Page 34 Monday, December 20, 2004 5:21 PM
Useful Information Answering System Preparation 35 Using the Caller List For assistance, please call: 1-800-211-PANA(7262) Telephone System Viewing the Caller List •If there is no name information for a caller, the display will only show the phone number. •If you do not press any buttons for 60 seconds, the unit will exit the Caller List. What “√” means “√” indicates you have already viewed this calling information or answered the call. If the same caller calls again, the call entry with the “√” will be replaced with the new call entry. If a caller calls more than once The number of times the same caller called is displayed (“ ×2” to “×9”). The date and time of the most recent call will be recorded. After viewing a caller’s information, “ ×2” to “ ×9” will be replaced with “√”. Calling Back from the Caller List •In some cases, you may have to edit the number before dialing (p. 36). (Ex. You may have to delete “1” and the area code.) •If a phone number is not displayed in the caller information, you cannot call that caller back from the Caller List. 1Press the soft key ( ), [d], or [B] to enter the Caller List. 2To search from the most recent call, press [d]. To search from the oldest call, press [B]. •The caller’s name, number and the time and date of the call are displayed. 3Press [OFF] to exit the list. 1Press the soft key ( ), [d], or [B] to enter the Caller List. 2Scroll to the desired caller by pressing [d] or [B]. 3Press [C] or [s]. •The phone number is dialed. Handset CIDEx. 10 calls missed. Caller list 10 missed calls dB=Scroll list SMITH,JACK 1-555-333-4444 3:10P JUN.10 Example SMITH,JACK 1-555-333-4444 3:10P JUN.10 √ TURNER,CINDY 1-555-456-7890 11:20A JAN.12 ×3 Ex. Called 3 times. Handset CID TG5471.fm Page 35 Monday, December 20, 2004 5:21 PM
Using the Caller List 36 Editing the Caller’s Phone Number You can edit a phone number in the Caller List by removing its area code and/or the long distance code “1”. Once you call back an edited number, this unit can automatically edit incoming phone numbers from the same area code in the Caller List and each time you receive a call (Caller ID Number Auto Edit, p. 37). 1Press the soft key ( ), [d], or [B] to enter the Caller List. 2Scroll to the desired caller by pressing [d] or [B]. 3Press the soft key ( ) repeatedly until the number is shown in the desired format. •Each time you press the soft key ( ), the number is rearranged into one of 3 patterns. F G – H 1– – •The order in which patterns F–H are displayed depends on how the telephone number is displayed in step 2. 4To call the edited number, press [C] or [s]. •If Caller ID Number Auto Edit feature is turned on (factory preset is on), phone numbers with the same area code as the number you edited will now be updated in the Caller List and each time you receive a call. •You can press [OFF] immediately after pressing [C] or [s] if you wish to activate the Auto Edit feature without actually dialing the number you just edited. To save the edited number into the phone book, press the soft key ( ). •If there is no name information, see “Storing Caller Information in the Phone Book” on page 38, from step 3. •Even if the Auto Edit feature is turned on, phone numbers in the Caller List and the phone book will not be updated. To update the numbers in the phone book, it is necessary to manually store the phone numbers from Caller List to the phone book (p. 38). Handset CID PARKER,FRED 1-555-321-5555 EDIT EDIT Phone no. Area codePhone no. Area codePhone no. 555-321-5555G 321-5555F 1-555-321-5555H SAVE TG5471.fm Page 36 Monday, December 20, 2004 5:21 PM
Useful Information Answering System Preparation 37 Using the Caller List For assistance, please call: 1-800-211-PANA(7262) Telephone System Caller ID Number Auto Edit Once you call back an edited number (p. 36), this unit can automatically edit incoming phone numbers from the same area code in the Caller List and each time you receive a call. For example, it can ignore the area code of calls originating from your area code, so that you can call these numbers from the Caller List without dialing the area code. To activate this feature, you must edit a caller’s phone number in the Caller List (p. 36) by selecting pattern F, G, or H, then make a call to that number. Calls from numbers in that area code will be edited automatically. The unit can remember up to 4 area codes to be edited according to patterns F and G. When more than 5 area codes are edited, older area codes are reset to pattern H. Phone numbers from the 4 most recently edited area codes will be automatically edited. You can turn this feature on or off using the handset. The factory preset is ON. To turn on or off Caller ID Number Auto Edit feature •If you fail to reach your destination when making a call, the phone number you dialed might have an incorrect pattern. Edit the phone number with another pattern (p. 36). •When this feature is turned off, the unit will still be able to display Caller ID, but incoming Caller ID numbers will not be automatically edited. •If you move to another area you may need to turn this feature off to erase the previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to be edited once again. 1Press [MENU]. 2Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( ). 3Scroll to “Caller ID edit” by pressing [d] or [B], then press the soft key ( ). 4Select “Off” or “On” by pressing [d] or [B]. 5Press the soft key ( ), then press [OFF]. Handset SELECTInitial setting SELECTCaller ID edit Auto edit :On SAVE TG5471.fm Page 37 Monday, December 20, 2004 5:21 PM
Using the Caller List 38 Storing Caller Information in the Phone Book Caller names and phone numbers that are in the Caller List can be stored in the phone book. •You cannot store Caller List items in the phone book if a phone number is not displayed. Erasing Caller Information To erase a specific caller To erase all entries 1 Press the soft key ( ), [d], or [B] to enter the Caller List. 2Scroll to the desired caller by pressing [d] or [B]. •If the number requires editing, see page 36. 3Press the soft key ( ). •If there is no name information for the caller, “Enter name” will be displayed. — You can enter a name by performing the following steps: (1) enter the name (p. 40), (2) press [d], and (3) press the soft key ( ). — If a name is not required, press [d], then press the soft key ( ). •To continue storing other items, repeat from step 2. •To exit programming mode, press [OFF]. Handset CID SAVE SAVE SAVE Handset 1Press the soft key ( ), [d], or [B] to enter the Caller List. 2Scroll to the desired caller by pressing [d] or [B]. 3Press the soft key ( ). •“Erased” is displayed. •To erase other items, repeat from step 2. •To exit the Caller List, press [OFF]. CID ERASE 1Press the soft key ( ), [d], or [B] to enter the Caller List. •Before erasing all entries, make sure that “0 missed call” is displayed. 2Press the soft key ( ). •“All erase?” is displayed. •To cancel erasing, press the soft key (). 3Press the soft key ( ). •“All erased” is displayed and all entries in your Caller List are erased. CID ERASE NO YES TG5471.fm Page 38 Monday, December 20, 2004 5:21 PM
Useful Information Answering System Preparation 39For assistance, please call: 1-800-211-PANA(7262) Telephone System Phone Book The handset can store up to 50 names and phone numbers in its phone book. You can make a call by selecting a name or number from the phone book. Storing Names and Numbers •If a pause is required when dialing, press the soft key () in step 4. A pause is stored in a phone number as one digit (p. 50). •To store numbers for calling card access (see “Chain Dial” on page 42), we recommend you add pauses after each item. Storing pauses with numbers will prevent misdialing(p. 50). The delay time necessary will depend on your telephone company. 1Press the soft key (C). •The display will show the number of stored items. 2Press the soft key ( ). 3Enter a name of up to 16 characters with the dialing buttons ([0] to [9]) (p. 40), then press [d]. •To move the cursor, press the soft key () or (). •If a name is not required, press [d] then go to step 4. 4Enter a phone number of up to 32 digits. •To delete a digit, press the soft key (). To erase all of the digits, press and hold the soft key (). 5Press [d]. •If you want to change the name, press the soft key ( ). The display returns to step 3. Change the name. •If you want to change the number, press [B]. The display returns to step 4. Change the number. 6Press the soft key ( ). •To continue storing other items, repeat from step 2. 7Press [OFF]. Handset Phone book 10 items 0-9=Name search dB=Scroll list ADD f g Enter name To|m d=Next CLEAR CLEAR Enter phone no. 5557654321| d=Next EDIT Tom 555-765-4321 SAVE PA U S E TG5471.fm Page 39 Monday, December 20, 2004 5:21 PM
Phone Book 40 Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed. •Pressing each button selects a character in the order shown below. For example, to enter “Tom”: 1. Press [8] four times. 2. Press [6] three times, then press the soft key () to move the cursor. 3. Press [6] once. If you make a mistake while entering a name or number 1. Press the soft key () or () to move the cursor to the incorrect character. 2. Press the soft key () to delete the character. •Each time you press the soft key (), a character is erased. •To erase all characters, press and hold the soft key (). 3. Enter the correct character. Keys Characters KeysCharacters [1] #& ’ ( );,–. /1[6]mn oMNO6 [2]abcABC2[7]pq r sPQRS7 [3]de f DEF3[8]tuvTUV8 [4]gh iGHI 4[9]wx y zWXYZ9 [5]jklJKL5[0]0Space Moves the cursor to the left. Moves the cursor to the right. (To enter another character using the same number key, move the cursor to the next space.)f g |T To|g To|m fg CLEAR CLEAR CLEAR TG5471.fm Page 40 Monday, December 20, 2004 5:21 PM