Panasonic Kx Tg2700 Operating Instructions Manual
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71 Useful Information For assistance, please call: 1-800-211-PANA(7262) Display messageCause & Remedy The handset you tried to make a call has not been registered to the base unit. Register it (p. 21, 68). You have not stored the voice mail access number. Store the number (p. 55). • 8 handsets have already been registered to the base unit. To cancel another handset registration, see page 67. • This base unit has the memory of the handset currently registered to another base unit. Erase the handset memory from the base unit. For KX-TG2700S base unit: (1) Press (PROGRAM), (2) Press(MUTE), (3) Enter “335#” and (4) Enter that handset number (1 to 8). Invalid. Please register to the base unit Store VM access# Error!! 8 handsets have already been registered.
72 Troubleshooting Problem The unit does not work. “No link to base. Walk closer to base and try again.” is displayed and an alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The handset and/or the base unit does not ring. The handset display is blank. Cause & Remedy •Check the settings (p. 11–12). •Check whether the dialing mode setting is correct (p. 16). •Charge the battery fully (p. 12). •Clean the charge contacts and charge again (p. 13). •Install the battery properly (p. 12). •Unplug the AC adaptor to reset. Plug in, and try again. •The handset has not been registered to the base unit. Register the handset (p. 21, 68). •Re-install the battery (p. 66) and charge it fully. •You are too far from the base unit. Walk closer to the base unit and try again. •Plug in the AC adaptor. •Raise the base unit antennas. •Locate the handset and the base unit away from other electrical appliances (p. 3). •Walk closer to the base unit. •Raise the base unit antennas. •Press Üon the handset to turn on the Reception Booster feature (p. 24). •The ringer volume is OFF. Set to HIGH or MEDIUM or LOW (p. 19, 54). •If more than 3 other users are using the handsets and base unit, the handset/base unit may not ring. Those users will hear incoming call tones (p. 61) and the IN USE indicator flashes quickly on the base unit. •Charge the battery fully (p. 12).
73 Useful Information For assistance, please call: 1-800-211-PANA(7262) Problem You cannot program items, such as the dialing mode. You cannot store a name and phone number in the directory. While programming or searching, the handset starts to ring and stops the program/search. The unit does not display the caller’s name and/or phone number. The handset display exits the Caller List. Cause & Remedy •Programming is not possible while the handset is being used. •Do not pause for over 60 seconds while programming. •Walk closer to the base unit. • Ö, Ñ, Üor ámay have been pressed when you picked up the handset. Press (OFF) and try again. •If more than 3 other users are using the handsets, you may not be able to program. Try again later. •If the 2-Way Radio mode is on, turn it off (p. 53). •You cannot store an item in the directory while the handset is in the talk, speaker phone, intercom or Room Monitor mode or 2-Way Radio mode. •Do not pause for over 60 seconds while storing. •To answer the call, press or . Start again from the beginning after hanging up. •You need to subscribe to a Caller ID service. • Other telephone equipment may be interfering with your phone. Disconnect it and try again. •Other electrical appliances connected to the same outlet may be interfering with the Caller ID information. •Telephone line noise may be affecting the Caller ID information. •The caller requested not to send his/her information. See page 29. •If a call is being transferred to you, the caller information will not be displayed. •Do not pause for over 60 seconds while searching.
74 Troubleshooting Problem You cannot page the handset or base unit. You cannot redial by pressing (PAUSE/REDIAL) on the handset or (REDIAL/PAUSE)on the base unit . “Recharge battery” is displayed, “” flashes or the handset beeps intermittently. “Charge for 15HRS” and “” are displayed and the handset does not work. You charged the battery fully, but “Recharge battery” is still displayed and/or “” continues to flash, or “Charge for 15HRS” and “” are displayed. The CHARGE indicator light does not go out after the battery has been charged. Cause & Remedy •The called handset is too far from the base unit. •The called unit is in use. Try again later. •If more than 3 other users are using the handsets and base unit, you may not be able to page. Try again later. •If the last number dialed was more than 32 digits long, the number will not be redialed correctly. •The button has a double function as either redial or pause. It will redial the last number dialed if pressed at the outset of a call (p. 24, 27). If another number has been dialed first, it will operate as a pause button (p. 59). •Charge the battery fully (p. 13). •The battery has been discharged. Charge the battery fully (p. 13). •Clean the charge contacts and charge again (p. 13). •Install a new battery (p. 66). •This is normal.
75 Useful Information For assistance, please call: 1-800-211-PANA(7262) Problem You cannot make a call even if the line is free. You cannot have a conversation using the headset. You cannot register the handset at the base unit. If you cannot solve your problem Cause & Remedy •If more than 3 other users are using the handsets and base unit, you may not be able to make a call. Try again later. •Make sure that an optional headset is connected properly (p. 65). • may have been pressed. If “SP-phone” or “SP” is displayed on the handset, press to switch to the headset. •Charge the battery fully (p. 12). •The maximum of 8 handsets have already been registered to the base unit. •This base unit has the memory of the handset currently registered to another base unit. Erase the handset memory from the base unit, see the Operating Instructions. For KX-TG2700S base unit: (1) Press (PROGRAM), (2) Press (MUTE), (3) Enter “335#” and (4) Enter that handset number (1 to 8). •Call our customer call center at 1-800-211-PANA(7262). •Panasonic’s e-mail address for customer inquiries: [email protected] for customers in the USA or Puerto Rico ONLY
76 Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 11. Read and understand all instructions. 12. Follow all warnings and instructions marked on this unit. 13. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 14. Do not use this unit near water, for example, near a bathtub, washbowl, kitchen sink, or the like. 15. Place this unit securely on a stable surface. Serious damage and/or injury may result if the unit falls. 16. Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided. 17. Use only the power source marked on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 18. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord. 19. Do not overload wall outlets and extension cords. This can result in the risk of fire or electric shock. 10. Never push any objects through slots in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit. 11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized servicenter when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used. 12. Unplug this unit from the wall outlet and refer servicing to an authorized servicenter when the following conditions occur: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the unit. C. If the unit has been exposed to rain or water. D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized servicenter. E. If the unit has been dropped or physically damaged. F. If the unit exhibits a distinct change in performance. 13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 14. Do not use this unit to report a gas leak, when in the vicinity of the leak. SAVE THESE INSTRUCTIONS
77 Useful Information For assistance, please call: 1-800-211-PANA(7262) CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. 4. Exercise care in handling batteries in order not to short the battery to conductive materials such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns. 5. Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE. •The AC adaptor is used as the main disconnect device, ensure that the AC outlet is located/installed near the unit and is easily accessible.
78 FCC and Other Information If requested by the telephone company, inform them as follows: Registration No. ....................................................(found on the bottom of the unit) Ringer Equivalence ...........................................................................................0.1B The particular telephone line to which the equipment is connected. This unit must not be connected to a coin operated line. If you are on a party line, check with your local telephone company. Ringer Equivalence No. (REN): The REN is useful in determining the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the REN’s of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area. In the event terminal equipment causes harm to the telephone network, the telephone company should notify the customer, if possible, that service may be stopped. However, where prior notice is impractical, the company may temporarily cease service providing that they: (a) Promptly notify the customer. (b) Give the customer an opportunity to correct the problem with their equipment. (c) Inform the customer of the right to bring a complaint to the Federal Communication Commission pursuant to procedures set out in FCC Rules and Regulations Subpart E of Part 68. The Telephone Company may make changes in its communications facilities, equipment, operations or procedures, where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in 47 CFR Part 68. If such changes can be reasonably expected to render any customer terminal equipment incompatible with telephone company communications facilities, or require modification or alteration of such terminal equipment, or otherwise materially affect its use or performance, the customer shall be given adequate notice in writing, to allow the customer an opportunity to maintain uninterrupted service. When programming emergency numbers and/or making test calls to emergency numbers: 1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. 2. Perform such activities in the off-peak hours, such as early morning hours or late evenings. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone.
79 Useful Information For assistance, please call: 1-800-211-PANA(7262) CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. Operating near 2.4GHz electrical appliances may cause interference. Move away from the electrical appliances. CAUTION: To comply with FCC RF exposure requirements, the base unit should be installed with its antenna located at 20 cm or more from persons and handset should be carried with the specific belt-clip provided for the handset to ensure compliance. Other non-tested belt-clips or similar body-worn accessories may not comply, therefore, should be avoided. A TIA/EIA-IS-968 compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is also TIA/EIA-IS-968 compliant. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.
80 FCC and Other Information •Environment— do not place the unit in a room where the temperature is less than 5°C (41°F) or greater than 40°C (104°F). Allow 10 cm (4) clearance around the unit for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, shock, or direct sunlight. •Medical —consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 2400MHz to 2480MHz, and the power output level can range 0.04 to 0.4 watts.) Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy. •Routine care — wipe the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder. When you leave the unit unused for a long period of time, unplug the AC adaptor from the outlet. •If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by a Factory Servicenter or other Authorized Servicer. If the known working phone does not operate properly, consult your telephone company. Specifications Base unit Power Supply:AC Adaptor (120 V AC, 60 Hz) Power Consumption:Standby: Approx. 3.2 W Maximum: Approx. 6 W Frequency:2.40 GHz –2.48 GHz Dimensions (H x W x D):Approx. 71 mm x 248 mm x 140mm (2 13⁄16 x 9 3⁄4 x 5 1⁄2) Mass (Weight):Approx. 490 (1.08 Ib.) Handset Power Supply:Ni-Cd battery (3.6 V, 850 mAh) Frequency:2.40 GHz –2.48 GHz Dimensions (H x W x D):Approx. 242 mm x 53 mm x 40 mm (9 17⁄32 x 2 3⁄32 x 1 9⁄16) Mass (Weight):Approx. 220 (0.48 Ib.) Security Codes:1,000,000 Dialing Mode:Tone (DTMF)/Pulse Operating Environment:5 ˚C – 40 ˚C (41 ˚F – 104 ˚F) Specifications are subject to change without notice.